User Manual
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... and nothing is ready when the power LED stops blinking and turns a solid blue. 5. Using the provided Ethernet cable, connect one end of the power adapter into the power supply socket on the back of the Ethernet cable directly into a power outlet. If this occurs, data may be lost. Plug the other end of the device. 4. You will perform a safe shutdown, interrupting all processes currently being performed. WD MY CLOUD USER MANUAL 10...
... and nothing is ready when the power LED stops blinking and turns a solid blue. 5. Using the provided Ethernet cable, connect one end of the power adapter into the power supply socket on the back of the Ethernet cable directly into a power outlet. If this occurs, data may be lost. Plug the other end of the device. 4. You will perform a safe shutdown, interrupting all processes currently being performed. WD MY CLOUD USER MANUAL 10...
User Manual
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... you wish to make sure Connected Servers is ... Click the item you want to create a shared drive icon permanently on page 111 for quick access in the side bar. 2. Mapping the Public Folder (Windows) To map the WD My Cloud Public folder for a list of device names). 2. Right-click the Public folder and select Map Network Drive from the Drive drop-down the Cmd and Option keys simultaneously, then drag the...
... you wish to make sure Connected Servers is ... Click the item you want to create a shared drive icon permanently on page 111 for quick access in the side bar. 2. Mapping the Public Folder (Windows) To map the WD My Cloud Public folder for a list of device names). 2. Right-click the Public folder and select Map Network Drive from the Drive drop-down the Cmd and Option keys simultaneously, then drag the...
User Manual
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... shares. Create, change , and delete user accounts. Help User Click to particular shares. You can also Shutdown, Reboot, or Logout of the device's main functions and provides links for updating those settings. The icon is dim if no access to access the My Cloud Getting Started Wizard, Online Help, Support, and About information. Grant users full or limited access to particular shares. WD MY CLOUD USER MANUAL 18 Create, change , and delete shares and grant specific user accounts full, limited, or no USB device...
... shares. Create, change , and delete user accounts. Help User Click to particular shares. You can also Shutdown, Reboot, or Logout of the device's main functions and provides links for updating those settings. The icon is dim if no access to access the My Cloud Getting Started Wizard, Online Help, Support, and About information. Grant users full or limited access to particular shares. WD MY CLOUD USER MANUAL 18 Create, change , and delete shares and grant specific user accounts full, limited, or no USB device...
User Manual
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... can create one individual at anytime (see "Updating a User Password" on page 38.) WD MY CLOUD USER MANUAL 29 A user can have a special user account (admin) that provides you can use the Admin logon ID to a share. MANAGING USERS AND GROUPS 5 Managing Users and Groups About Users About Groups About Users The Administrator, normally the device owner, is the person in charge of setting up and configure the device to your specific needs and add other users authorized to use the Admin...
... can create one individual at anytime (see "Updating a User Password" on page 38.) WD MY CLOUD USER MANUAL 29 A user can have a special user account (admin) that provides you can use the Admin logon ID to a share. MANAGING USERS AND GROUPS 5 Managing Users and Groups About Users About Groups About Users The Administrator, normally the device owner, is the person in charge of setting up and configure the device to your specific needs and add other users authorized to use the Admin...
User Manual
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... you add a new user to your My Cloud device, the new user will automatically discover and list your device users. WD MY CLOUD USER MANUAL 41 On the Navigation bar, click the Cloud Access icon. 2. ACCESSING YOUR CLOUD REMOTELY 7 Accessing Your Cloud Remotely Enabling Cloud Access for the WD My Cloud Device Configuring Cloud Access for a User Access Your Files with instructions on setting up and activating a password for cloud access (see"WDMyCloud Access" on page 41). Activation Code: If you can use the following steps to set up access to...
... you add a new user to your My Cloud device, the new user will automatically discover and list your device users. WD MY CLOUD USER MANUAL 41 On the Navigation bar, click the Cloud Access icon. 2. ACCESSING YOUR CLOUD REMOTELY 7 Accessing Your Cloud Remotely Enabling Cloud Access for the WD My Cloud Device Configuring Cloud Access for a User Access Your Files with instructions on setting up and activating a password for cloud access (see"WDMyCloud Access" on page 41). Activation Code: If you can use the following steps to set up access to...
User Manual
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... your backup. Existing shares and data from this device to. For additional information on your backup. Click Create Job. 4. On the Navigation bar, click Backups to display the Backups screen. 2. WD MY CLOUD USER MANUAL 50 Click Browse and select the destination folder for your local network) Enter the IP address of remote server. • NAS Server (a My Cloud device on your local network) • WD My Cloud (a My Cloud device that is enabled...
... your backup. Existing shares and data from this device to. For additional information on your backup. Click Create Job. 4. On the Navigation bar, click Backups to display the Backups screen. 2. WD MY CLOUD USER MANUAL 50 Click Browse and select the destination folder for your local network) Enter the IP address of remote server. • NAS Server (a My Cloud device on your local network) • WD My Cloud (a My Cloud device that is enabled...
User Manual
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... want to enable media serving on the Media page. Media Storage You can provide media serving for a share. (See "Creating a New Share" on page 38 for rescanning the NAS or fully rebuilding the DLNA database are needed by means of network shares. Note: Media Streaming is OFF by WD customer support. Enabling DLNA and iTunes The Media page of all NAS devices with other users. Media server utilities for instructions on how to share with DLNA capability on iTunes-supported versions. Uploading...
... want to enable media serving on the Media page. Media Storage You can provide media serving for a share. (See "Creating a New Share" on page 38 for rescanning the NAS or fully rebuilding the DLNA database are needed by means of network shares. Note: Media Streaming is OFF by WD customer support. Enabling DLNA and iTunes The Media page of all NAS devices with other users. Media server utilities for instructions on how to share with DLNA capability on iTunes-supported versions. Uploading...
User Manual
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... home's local network and is powered on your device, see Knowledge Base Answer ID 9769 or refer to access a Settings/Network Setup page in the Public share (e.g., music files into the corresponding folders in the user interface to establish connection so that your WD My Cloud device is connected to http://www.dlna.org for specific instructions. Accessing Your My Cloud Device Using iTunes You or anyone connected to the WD My Cloud device can drag and drop media files...
... home's local network and is powered on your device, see Knowledge Base Answer ID 9769 or refer to access a Settings/Network Setup page in the Public share (e.g., music files into the corresponding folders in the user interface to establish connection so that your WD My Cloud device is connected to http://www.dlna.org for specific instructions. Accessing Your My Cloud Device Using iTunes You or anyone connected to the WD My Cloud device can drag and drop media files...
User Manual
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... a change the language that identifies the specific unit. Displays the WD-assigned number that appears in the WD My Cloud device's interface and set the time. The date and time are not connected to the NTP (Network Time Protocol) server by default. You have the option of the General page, view or modify the following settings: Device Name Description Serial Number Enter a unique name for your device to access the Internet...
... a change the language that identifies the specific unit. Displays the WD-assigned number that appears in the WD My Cloud device's interface and set the time. The date and time are not connected to the NTP (Network Time Protocol) server by default. You have the option of the General page, view or modify the following settings: Device Name Description Serial Number Enter a unique name for your device to access the Internet...
User Manual
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.... 2. Mounting or ejecting a USB drive while performing an NFS or AFP file transfer will interrupt the file transfer process. WARNING! Click Finish. CONFIGURING SETTINGS Jumbo Frames FTP Access AFP Service NFS Service Jumbo frames are set up for Time Machine backups. • To enable/disable AFP Service, click the toggle button. Click Configure. 3. Network File System. Enter the following information: • Maximum Users: From the drop-down menu, then click Save. File Transfer Protocol (FTP) enables the transfer of time, in PASV (Passive) mode...
.... 2. Mounting or ejecting a USB drive while performing an NFS or AFP file transfer will interrupt the file transfer process. WARNING! Click Finish. CONFIGURING SETTINGS Jumbo Frames FTP Access AFP Service NFS Service Jumbo frames are set up for Time Machine backups. • To enable/disable AFP Service, click the toggle button. Click Configure. 3. Network File System. Enter the following information: • Maximum Users: From the drop-down menu, then click Save. File Transfer Protocol (FTP) enables the transfer of time, in PASV (Passive) mode...
User Manual
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.... To enable/disable Dynamic DNS, click the toggle button. 2. Note: In order to connect to securely access your personal cloud and perform command-line operations via the Secured Shell (SSH) protocol. Please note that modifying or attempting to host a server (Web, FTP, Game server, etc.) using a domain name. 1. WD MY CLOUD USER MANUAL 86 Note: The SSH login User Name is disabled by default. • To enable/disable SSH, click the toggle button. Click Configure...
.... To enable/disable Dynamic DNS, click the toggle button. 2. Note: In order to connect to securely access your personal cloud and perform command-line operations via the Secured Shell (SSH) protocol. Please note that modifying or attempting to host a server (Web, FTP, Game server, etc.) using a domain name. 1. WD MY CLOUD USER MANUAL 86 Note: The SSH login User Name is disabled by default. • To enable/disable SSH, click the toggle button. Click Configure...
User Manual
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... to enable access. 1. CONFIGURING SETTINGS Network UPS An Uninterruptible Power Supply (UPS) is a device that works off of a battery and keeps devices that UPS can be pointed to the IP address of the UPS Master. An "in progress" screen appears and when the setting is connected to the WD My Cloud device by USB, the device automatically becomes a UPS Network Master. Windows Services The Windows Services section of the Network screen allows you add a device...
... to enable access. 1. CONFIGURING SETTINGS Network UPS An Uninterruptible Power Supply (UPS) is a device that works off of a battery and keeps devices that UPS can be pointed to the IP address of the UPS Master. An "in progress" screen appears and when the setting is connected to the WD My Cloud device by USB, the device automatically becomes a UPS Network Master. Windows Services The Windows Services section of the Network screen allows you add a device...
User Manual
Page 94
... to use for your Root Folder, then click Config Link. 4. Distributed File System is disabled by default. 1. In the Root Folder field, enter the name for your device. Select the Max SMB Protocol from the Select a Folder pull-down menu. WD MY CLOUD USER MANUAL 88 Enter the Domain Name System (DNS) Server1 IP address. 3. Active Directory is disabled by default. 1. Enter the following information: Local Share Name Host IP Remote Share Folder Enter the...
... to use for your Root Folder, then click Config Link. 4. Distributed File System is disabled by default. 1. In the Root Folder field, enter the name for your device. Select the Max SMB Protocol from the Select a Folder pull-down menu. WD MY CLOUD USER MANUAL 88 Enter the Domain Name System (DNS) Server1 IP address. 3. Active Directory is disabled by default. 1. Enter the following information: Local Share Name Host IP Remote Share Folder Enter the...
User Manual
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... CLOUD USER MANUAL 93 This option is complete, launch the dashboard. all user data and shares, and retains default shares. At a later time, you can be used to restore user data and shares. Full Restore: Reverts all settings to their default values, deletes all of the default shares, are permanently deleted. Note: To erase all user data and shares permanently, and retains default shares. Review the confirmation message and click OK. Quick Restore creates a new file table on the device, but retains user data...
... CLOUD USER MANUAL 93 This option is complete, launch the dashboard. all user data and shares, and retains default shares. At a later time, you can be used to restore user data and shares. Full Restore: Reverts all settings to their default values, deletes all of the default shares, are permanently deleted. Note: To erase all user data and shares permanently, and retains default shares. Review the confirmation message and click OK. Quick Restore creates a new file table on the device, but retains user data...
User Manual
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... 65 backups 47 cameral backups 55 disk status 60 DLNA 72 internal backups 51 iSCSI 61 media servers 67 shares 37 Volume Virtualization 63 WD Media Players 72 WD Photos 44 access WDMyCloud 41 accessing content 13 general settings 75 online support ii personal cloud using media players 71 personal cloud with iTunes 72 accessories 3 action icons 109 Active Directory settings 88 adding a hard drive 9 a single user 30 apps 66 groups 34 media content to a folder 71 multiple users 30 Port Forwarding Services 90 AFP Services...
... 65 backups 47 cameral backups 55 disk status 60 DLNA 72 internal backups 51 iSCSI 61 media servers 67 shares 37 Volume Virtualization 63 WD Media Players 72 WD Photos 44 access WDMyCloud 41 accessing content 13 general settings 75 online support ii personal cloud using media players 71 personal cloud with iTunes 72 accessories 3 action icons 109 Active Directory settings 88 adding a hard drive 9 a single user 30 apps 66 groups 34 media content to a folder 71 multiple users 30 Port Forwarding Services 90 AFP Services...
User Manual
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... iSCSI iSNS Client enabling 62 iSCSI roles 61 iSCSI target creating 61 deleting 63 disabling 62 enabling 62 modifying 62 ISO Shares creating 96 deleting 97 modifying 97 viewing 97 iTunes accessing personal cloud with 72 disabling 70 enabling 70 media types supported 69 overview 67 refreshing 70 streaming media 73 J Jumbo Frames 85 K KC Notice 103 L LAN requirements 3 language and clock settings 76 LED 79 Back Panel Ethernet (Network) 8 description 7 Front Panel Power 7 Link Aggregation 84 Link...
... iSCSI iSNS Client enabling 62 iSCSI roles 61 iSCSI target creating 61 deleting 63 disabling 62 enabling 62 modifying 62 ISO Shares creating 96 deleting 97 modifying 97 viewing 97 iTunes accessing personal cloud with 72 disabling 70 enabling 70 media types supported 69 overview 67 refreshing 70 streaming media 73 J Jumbo Frames 85 K KC Notice 103 L LAN requirements 3 language and clock settings 76 LED 79 Back Panel Ethernet (Network) 8 description 7 Front Panel Power 7 Link Aggregation 84 Link...
User Manual
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... DLNA 67 P Package contents 3 password updating 32 updating a 32 Port Forwarding 89 adding 90 deleting 90 modifying 90 Port Forwarding Services adding 90 power button shutting down using the 27 Precautions 8 Pre-installation Instructions 8 preparing your device 9 private shares creating 39 product components 2-bay back view 5 2-bay front view 4 4-bay back view 6 4-bay front view 6 product registration iii public folders mapping 14 public share opening with a Mac OS 14 opening with Windows OS 13 Q quota rules 32 quotas assigning to a group 35 WD MY CLOUD USER MANUAL...
... DLNA 67 P Package contents 3 password updating 32 updating a 32 Port Forwarding 89 adding 90 deleting 90 modifying 90 Port Forwarding Services adding 90 power button shutting down using the 27 Precautions 8 Pre-installation Instructions 8 preparing your device 9 private shares creating 39 product components 2-bay back view 5 2-bay front view 4 4-bay back view 6 4-bay front view 6 product registration iii public folders mapping 14 public share opening with a Mac OS 14 opening with Windows OS 13 Q quota rules 32 quotas assigning to a group 35 WD MY CLOUD USER MANUAL...
User Manual
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... 44 restore to default 93 restoring your system 93 RoHS 103 Running a Diagnostic Test 92 S safe mode recovering from 108 Safe Mode Firmware Update Procedures 108 Safety Compliance 102 Safety instructions 1 saving configuration file 94 Scan Disk 95 scanning disk 95 services settings 81 setting up network UPS 87 settings general 74 shared drive creating a Mac alias for 14 shares about 37 accessing contents locally 39 WD MY CLOUD USER MANUAL accessing locally 39 assigning group access 35 creating new 38 deleting 39...
... 44 restore to default 93 restoring your system 93 RoHS 103 Running a Diagnostic Test 92 S safe mode recovering from 108 Safe Mode Firmware Update Procedures 108 Safety Compliance 102 Safety instructions 1 saving configuration file 94 Scan Disk 95 scanning disk 95 services settings 81 setting up network UPS 87 settings general 74 shared drive creating a Mac alias for 14 shares about 37 accessing contents locally 39 WD MY CLOUD USER MANUAL accessing locally 39 assigning group access 35 creating new 38 deleting 39...
User Manual
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... CLOUD USER MANUAL INDEX users 29 Virtualized Volume connecting to a target 64 creating 63 modifying 64 Volume Virtualization about 63 W Warning changing RAID mode 58 deleting a share 39 formatting disk erases data 95 modifying the device 86 mounting a USB drive 48, 85 renaming the device 74 renaming the drive 74 WD Media Players about 72 WD My Cloud accessing contents of shares locally 39 action icons 109 Dashboard (end user) 105 deleting a share 39 device names 111 logging in (end user) 104 managing users 29 quick user guide...
... CLOUD USER MANUAL INDEX users 29 Virtualized Volume connecting to a target 64 creating 63 modifying 64 Volume Virtualization about 63 W Warning changing RAID mode 58 deleting a share 39 formatting disk erases data 95 modifying the device 86 mounting a USB drive 48, 85 renaming the device 74 renaming the drive 74 WD Media Players about 72 WD My Cloud accessing contents of shares locally 39 action icons 109 Dashboard (end user) 105 deleting a share 39 device names 111 logging in (end user) 104 managing users 29 quick user guide...
Product Overview
Page 2
... sensitive) • Linux EXT2, EXT3, EXT4 Support for up to other device to be one virtual volume. • Virtual Disk Drive (via USB or network • Wake On LAN My Cloud and WD Photos™ mobile apps My Cloud Desktop app Max No. Disk roaming; Hot swapping; My Cloud Expert Series Technical Specifications Interface Drive bays Processor Memory Network protocols Network file services Security File system Disk management Power management Remote access User/Group management Backup management Media streaming Third-party app support iSCSI Dimensions Limited...
... sensitive) • Linux EXT2, EXT3, EXT4 Support for up to other device to be one virtual volume. • Virtual Disk Drive (via USB or network • Wake On LAN My Cloud and WD Photos™ mobile apps My Cloud Desktop app Max No. Disk roaming; Hot swapping; My Cloud Expert Series Technical Specifications Interface Drive bays Processor Memory Network protocols Network file services Security File system Disk management Power management Remote access User/Group management Backup management Media streaming Third-party app support iSCSI Dimensions Limited...