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... 50 Internal Backups 51 Viewing Backup Details 52 Modifying a Backup Job 52 Deleting a Backup Job 52 Cloud Backups 53 Camera Backups 55 9 Managing Storage on WD My Cloud 57 About Storage 57 RAID Storage 57 Disk Status 60 iSCSI Storage 61 Volume Virtualization 63 10 Managing ... 69 Enabling DLNA and iTunes 69 Accessing Your My Cloud Device Using Media Players 71 Accessing Your My Cloud Device Using iTunes 72 12 Configuring Settings 74 General 74 Network 82 Media 90 Utilities 91 Notifications 98 Firmware Update 100 13 Regulatory Information 102 Regulatory Compliance 102 ...
... 50 Internal Backups 51 Viewing Backup Details 52 Modifying a Backup Job 52 Deleting a Backup Job 52 Cloud Backups 53 Camera Backups 55 9 Managing Storage on WD My Cloud 57 About Storage 57 RAID Storage 57 Disk Status 60 iSCSI Storage 61 Volume Virtualization 63 10 Managing ... 69 Enabling DLNA and iTunes 69 Accessing Your My Cloud Device Using Media Players 71 Accessing Your My Cloud Device Using iTunes 72 12 Configuring Settings 74 General 74 Network 82 Media 90 Utilities 91 Notifications 98 Firmware Update 100 13 Regulatory Information 102 Regulatory Compliance 102 ...
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14 Appendices 104 Appendix A: WD My Cloud Quick User Guide 104 Appendix B: Safe Mode Firmware Update Procedures 108 Appendix C: WD My Cloud Action Icons 109 Appendix D: WD My Cloud Device URLs and Names 111 Appendix E: Creating a User Import File 112 15 Index 114 WD MY CLOUD USER MANUAL iii
14 Appendices 104 Appendix A: WD My Cloud Quick User Guide 104 Appendix B: Safe Mode Firmware Update Procedures 108 Appendix C: WD My Cloud Action Icons 109 Appendix D: WD My Cloud Device URLs and Names 111 Appendix E: Creating a User Import File 112 15 Index 114 WD MY CLOUD USER MANUAL iii
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... Blue Power Up (degraded) Red Action required Red Appearance N/A Pulsing Blinking Solid Blinking Blinking State Description Drive is powering on 4-bay My Cloud devices. Connects to an AC adapter and the power outlet. Device is off. This port is degraded. Connects the device to a USB...USB 2.0 port USB 3.0 port Reset button ( ) Power port Description Connects the device to a USB hard drive for additional storage. WD MY CLOUD USER MANUAL 7 Kensington security slot For device security, the device is in a powered up but the volume is only available on or...
... Blue Power Up (degraded) Red Action required Red Appearance N/A Pulsing Blinking Solid Blinking Blinking State Description Drive is powering on 4-bay My Cloud devices. Connects to an AC adapter and the power outlet. Device is off. This port is degraded. Connects the device to a USB...USB 2.0 port USB 3.0 port Reset button ( ) Power port Description Connects the device to a USB hard drive for additional storage. WD MY CLOUD USER MANUAL 7 Kensington security slot For device security, the device is in a powered up but the volume is only available on or...
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...connected your share credentials. The device's Public and private folders (shares) appear. 2. GETTING STARTED 9. Accessing Content The WD My Cloud device's Public folder contains Shared Music, Shared Pictures, and Shared Videos subfolders. On the Start page, type Computer. 2. You...Cloud Device URLs and Names" on page 17. Do the following steps to display the Shared Music, Shared Pictures, and Shared Videos subfolders. Click Next. Once you dragged and dropped or files that have your device's firmware updated automatically, click the Automatically update device firmware...
...connected your share credentials. The device's Public and private folders (shares) appear. 2. GETTING STARTED 9. Accessing Content The WD My Cloud device's Public folder contains Shared Music, Shared Pictures, and Shared Videos subfolders. On the Start page, type Computer. 2. You...Cloud Device URLs and Names" on page 17. Do the following steps to display the Shared Music, Shared Pictures, and Shared Videos subfolders. Click Next. Once you dragged and dropped or files that have your device's firmware updated automatically, click the Automatically update device firmware...
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... of the page, provide quick access to the various features and settings of your WD My Cloud device. Help User Click to display recent alerts about new firmware and network issues. Click to access the My Cloud Getting Started Wizard, Online Help, Support, and About information. You can also Shutdown, Reboot, or Logout...
... of the page, provide quick access to the various features and settings of your WD My Cloud device. Help User Click to display recent alerts about new firmware and network issues. Click to access the My Cloud Getting Started Wizard, Online Help, Support, and About information. You can also Shutdown, Reboot, or Logout...
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.... • Another location on or outside of the device and its functions and provides shortcuts to the most necessary tasks. WD MY CLOUD USER MANUAL 19 Icon Name Backups Apps Settings Storage THE DASHBOARD AT A GLANCE Actions Create backups to: • A USB...WD My Cloud device. • Your WD My Cloud device from a camera. Select and specify how you to store your WD My Cloud device, including: • General device settings. • Network configurations. • Media options. • Device utility tasks. • Notification settings. • Firmware update settings...
.... • Another location on or outside of the device and its functions and provides shortcuts to the most necessary tasks. WD MY CLOUD USER MANUAL 19 Icon Name Backups Apps Settings Storage THE DASHBOARD AT A GLANCE Actions Create backups to: • A USB...WD My Cloud device. • Your WD My Cloud device from a camera. Select and specify how you to store your WD My Cloud device, including: • General device settings. • Network configurations. • Media options. • Device utility tasks. • Notification settings. • Firmware update settings...
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... of the system, indicates the current version of your WD My Cloud device and how the storage is ON. WD MY CLOUD USER MANUAL 20 See "Cloud Access" on your firmware, and informs you when firmware updates are available. To return to enable Cloud Services. To see details about the status of the WD My...
... of the system, indicates the current version of your WD My Cloud device and how the storage is ON. WD MY CLOUD USER MANUAL 20 See "Cloud Access" on your firmware, and informs you when firmware updates are available. To return to enable Cloud Services. To see details about the status of the WD My...
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...A green check mark indicates that are running on your WD My Cloud device. Network Activity The Network Activity panel displays the system activities and processes that your WD My Cloud device. To view a list of the firmware is up-to the Home page. At a glance, you can...on your firmware is available, click the arrow to the right of Firmware to view the CPU activity. N CPU: Click the right arrow to display firmware availability. 2. THE DASHBOARD AT A GLANCE Firmware The Firmware section displays the current firmware version loaded on your WD My Cloud device, click...
...A green check mark indicates that are running on your WD My Cloud device. Network Activity The Network Activity panel displays the system activities and processes that your WD My Cloud device. To view a list of the firmware is up-to the Home page. At a glance, you can...on your firmware is available, click the arrow to the right of Firmware to view the CPU activity. N CPU: Click the right arrow to display firmware availability. 2. THE DASHBOARD AT A GLANCE Firmware The Firmware section displays the current firmware version loaded on your WD My Cloud device, click...
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...up the device on my network page 11 Use media servers page 67 Enable DLNA (Digital Living Network Alliance) and iTunes page 69 Shut down or reboot the WD My Cloud device page 27 & 94 Update firmware page 100 Access content from the device (public and private shares) page 13 Add users... page 29 Create shares page 37 Upload and back up content to instructions for configuring and using the WD My Cloud device. How do I ...
...up the device on my network page 11 Use media servers page 67 Enable DLNA (Digital Living Network Alliance) and iTunes page 69 Shut down or reboot the WD My Cloud device page 27 & 94 Update firmware page 100 Access content from the device (public and private shares) page 13 Add users... page 29 Create shares page 37 Upload and back up content to instructions for configuring and using the WD My Cloud device. How do I ...
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... access all of the content on your mobile devices with the most recent firmware, connected to the Internet. Access to cloud services requires the WD My Cloud app. A Smart device running one code for area displays your personal cloud from the time of the following steps to activate. A dialog box displays the...
... access all of the content on your mobile devices with the most recent firmware, connected to the Internet. Access to cloud services requires the WD My Cloud app. A Smart device running one code for area displays your personal cloud from the time of the following steps to activate. A dialog box displays the...
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...Tap a share to display its subfolders. 8. For features information and instructions for viewing on your device to display its share(s): ACCESSING YOUR CLOUD REMOTELY 7. iOS iPhone or iPad running versions 2.3 or later software. Note: For more features and instructions, see its online Guide Me page...Launch the app. 3. Review the Western Digital End User License Agreement, then click Accept. Download the WD Photos mobile app from the Apple App Store or Google Play Store and install it . WD Photos is compatible with the most recent firmware, connected to view photos in .jpg...
...Tap a share to display its subfolders. 8. For features information and instructions for viewing on your device to display its share(s): ACCESSING YOUR CLOUD REMOTELY 7. iOS iPhone or iPad running versions 2.3 or later software. Note: For more features and instructions, see its online Guide Me page...Launch the app. 3. Review the Western Digital End User License Agreement, then click Accept. Download the WD Photos mobile app from the Apple App Store or Google Play Store and install it . WD Photos is compatible with the most recent firmware, connected to view photos in .jpg...
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.... 3. Viewing Hard Drive Information Use the following data: Vendor Model Serial Number Capacity Firmware Version The vendor from whom the hard drive was obtained. The current firmware version used in your WD My Cloud device. The model number of the hard drive selected. The Disk Status screen consists ...not compatible. Select Drive next to the disk for which you'd like to view status of the disks on your WD My Cloud device. 1. WD MY CLOUD USER MANUAL 60 The serial number of the hard drive selected. The capacity of the hard drive selected. MANAGING STORAGE...
.... 3. Viewing Hard Drive Information Use the following data: Vendor Model Serial Number Capacity Firmware Version The vendor from whom the hard drive was obtained. The current firmware version used in your WD My Cloud device. The model number of the hard drive selected. The Disk Status screen consists ...not compatible. Select Drive next to the disk for which you'd like to view status of the disks on your WD My Cloud device. 1. WD MY CLOUD USER MANUAL 60 The serial number of the hard drive selected. The capacity of the hard drive selected. MANAGING STORAGE...
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... various services for your device. Manage camera settings. WD MY CLOUD USER MANUAL 74 Renaming the WD My Cloud device forces all the network computers to view and customize the WD My Cloud device's system, network, media, utilities, notifications, and firmware settings. Change the device name only when necessary. General On the...
... various services for your device. Manage camera settings. WD MY CLOUD USER MANUAL 74 Renaming the WD My Cloud device forces all the network computers to view and customize the WD My Cloud device's system, network, media, utilities, notifications, and firmware settings. Change the device name only when necessary. General On the...
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.... 6. Click Send Test Email to ON. 3. Notifications display in the Alert area at the top of firmware installations, and system shutdowns. Enabling Email Alerts 1. Notifications The WD My Cloud device provides notifications about various events, such as firmware updates, the success of the screen and are also available by email: Critical Only...). Click Configure. 4. Repeat Steps 5 - 6 to set the level of alerts you entered. Notifications Email The Notification Email area allows you will be notified. WD MY CLOUD USER MANUAL 98
.... 6. Click Send Test Email to ON. 3. Notifications display in the Alert area at the top of firmware installations, and system shutdowns. Enabling Email Alerts 1. Notifications The WD My Cloud device provides notifications about various events, such as firmware updates, the success of the screen and are also available by email: Critical Only...). Click Configure. 4. Repeat Steps 5 - 6 to set the level of alerts you entered. Notifications Email The Notification Email area allows you will be notified. WD MY CLOUD USER MANUAL 98
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... for an update on this screen. Since a reboot affects users' ability to access the cloud, schedule the updates to ON. 2. Note: If you enable Auto Update, you are minimal. Updating Firmware Automatically 1. The current version number and the date of last update of users accessing the...device will automatically install and prompt you to set up the device to update the My Cloud firmware automatically or to manually check for an update file. Note: After a firmware update installs, the WD My Cloud device may reboot. In the Update Schedule field, from the drop-down lists, specify...
... for an update on this screen. Since a reboot affects users' ability to access the cloud, schedule the updates to ON. 2. Note: If you enable Auto Update, you are minimal. Updating Firmware Automatically 1. The current version number and the date of last update of users accessing the...device will automatically install and prompt you to set up the device to update the My Cloud firmware automatically or to manually check for an update file. Note: After a firmware update installs, the WD My Cloud device may reboot. In the Update Schedule field, from the drop-down lists, specify...
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..., your device. Manual Update Follow this procedure to the firmware update file and click Open. 3. WD MY CLOUD USER MANUAL 101 This area also displays the current version of the firmware and indicates when the last firmware update was made. In the Manual Update section, click ...Downloads page at any time in the Available Updates area. In the New Firmware field, click Check for Updates 1. Note: Ensure that you've downloaded the firmware file you need to install on your WD My Cloud device reboots. Checking for Updates. 2. Navigate to perform a manual update...
..., your device. Manual Update Follow this procedure to the firmware update file and click Open. 3. WD MY CLOUD USER MANUAL 101 This area also displays the current version of the firmware and indicates when the last firmware update was made. In the Manual Update section, click ...Downloads page at any time in the Available Updates area. In the New Firmware field, click Check for Updates 1. Note: Ensure that you've downloaded the firmware file you need to install on your WD My Cloud device reboots. Checking for Updates. 2. Navigate to perform a manual update...
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...default is primarily for WD My Cloud users, rather than the administrator. Click Login. 15 APPENDICES Appendices Appendix A: WD My Cloud Quick User Guide Appendix B: Safe Mode Firmware Update Procedures Appendix C: WD My Cloud Action Icons Appendix D: WD My Cloud Device URLs and Names Appendix E: ...Creating a User Import File Appendix A: WD My Cloud Quick User Guide This guide is no ...
...default is primarily for WD My Cloud users, rather than the administrator. Click Login. 15 APPENDICES Appendices Appendix A: WD My Cloud Quick User Guide Appendix B: Safe Mode Firmware Update Procedures Appendix C: WD My Cloud Action Icons Appendix D: WD My Cloud Device URLs and Names Appendix E: ...Creating a User Import File Appendix A: WD My Cloud Quick User Guide This guide is no ...
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Note: Before performing these steps, download WD My Cloud firmware from the WD support website (http://support.wd.com) and save it to a location to which you see the following screen, use the steps outlined ... to Default" on to your browser's cache. WD MY CLOUD USER MANUAL 108 Once your device has completed the reboot, we recommend that you clear your router's DHCP LAN/Device Client Table to clear the cache. 7. Make sure to load the firmware. 5. Once your device. 2. Check your browser's help to determine...
Note: Before performing these steps, download WD My Cloud firmware from the WD support website (http://support.wd.com) and save it to a location to which you see the following screen, use the steps outlined ... to Default" on to your browser's cache. WD MY CLOUD USER MANUAL 108 Once your device has completed the reboot, we recommend that you clear your router's DHCP LAN/Device Client Table to clear the cache. 7. Make sure to load the firmware. 5. Once your device. 2. Check your browser's help to determine...
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... dismissing 26 email 98 icons 25 managing 25 viewing 25 apps about 65 adding 66 deleting 66 managing 65 updating 66 viewing 65 WD My Cloud Mobile 42 WD Photos Mobile 44 Apps Panel 24 assigning a group to a user 32 quotas to a group 35 quotas to users 32 share access to... groups 35 auto 100 auto updates 100 automated support requesting 26 available updates firmware 101 B backups 50 about 47 Amazon S3 Cloud 54 camera 55 cloud 53 ElephantDrive 54 internal 51 remote 50 USB 47 box contents 3 C camera backups about 55 creating 55 Capacity Panel 20...
... dismissing 26 email 98 icons 25 managing 25 viewing 25 apps about 65 adding 66 deleting 66 managing 65 updating 66 viewing 65 WD My Cloud Mobile 42 WD Photos Mobile 44 Apps Panel 24 assigning a group to a user 32 quotas to a group 35 quotas to users 32 share access to... groups 35 auto 100 auto updates 100 automated support requesting 26 available updates firmware 101 B backups 50 about 47 Amazon S3 Cloud 54 camera 55 cloud 53 ElephantDrive 54 internal 51 remote 50 USB 47 box contents 3 C camera backups about 55 creating 55 Capacity Panel 20...
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...Panel 20 device uptime viewing 94 Diagnostic Tests 92 running 92 Diagnostics Panel 20 disabling an iSCSI target 62 DLNA 69 WD MY CLOUD USER MANUAL INDEX iTunes 70 disk scanning 95 Disk Status about 60 dismissing a system alert 26 distributed file system settings 88 DLNA...cloud access for a user 41 DLNA 69 ElephantDrive backup 53 iSCSI iSNS Client 62 iTunes 70 enabling SMS notifications 99 End User Guide 104 Energy Saver 79 deep sleep option 79 LED option 79 Web Access Timeout option 80 Environmental compliance (China) 103 Extended Logging 92 F firmware 100 updates 100 Firmware Panel 21 firmware...
...Panel 20 device uptime viewing 94 Diagnostic Tests 92 running 92 Diagnostics Panel 20 disabling an iSCSI target 62 DLNA 69 WD MY CLOUD USER MANUAL INDEX iTunes 70 disk scanning 95 Disk Status about 60 dismissing a system alert 26 distributed file system settings 88 DLNA...cloud access for a user 41 DLNA 69 ElephantDrive backup 53 iSCSI iSNS Client 62 iTunes 70 enabling SMS notifications 99 End User Guide 104 Energy Saver 79 deep sleep option 79 LED option 79 Web Access Timeout option 80 Environmental compliance (China) 103 Extended Logging 92 F firmware 100 updates 100 Firmware Panel 21 firmware...