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...in the upper right corner of the screen. 2. Alert Icon Type of the dashboard. Example: Drive Overheating Viewing Alert Details 1. WD MY CLOUD USER MANUAL 25 Three types of alerts appear on the upper right of Alert Informational Warning Critical Description Informational alerts keep you 'd like... to view, or click View All to review details for all of your alerts. To view alert details, click the arrow next to the alert. To close the...
...in the upper right corner of the screen. 2. Alert Icon Type of the dashboard. Example: Drive Overheating Viewing Alert Details 1. WD MY CLOUD USER MANUAL 25 Three types of alerts appear on the upper right of Alert Informational Warning Critical Description Informational alerts keep you 'd like... to view, or click View All to review details for all of your alerts. To view alert details, click the arrow next to the alert. To close the...
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...dismiss all alerts, click View All, then Dismiss All. Click Support to display the following page: If a problem occurs with the WD My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and send it to WD automatically....device to WD. Click the Alert icon in the Product Improvement Program. WD MY CLOUD USER MANUAL 26 Obtaining Customer Support To open the Support page: 1. Click the Help icon on any page to review WD's privacy policy. 2. Click the Privacy Policy link to display the Help menu...
...dismiss all alerts, click View All, then Dismiss All. Click Support to display the following page: If a problem occurs with the WD My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and send it to WD automatically....device to WD. Click the Alert icon in the Product Improvement Program. WD MY CLOUD USER MANUAL 26 Obtaining Customer Support To open the Support page: 1. Click the Help icon on any page to review WD's privacy policy. 2. Click the Privacy Policy link to display the Help menu...
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...Your WD My Cloud logs you out of the screen. 2. This saves the file to frequently asked questions and instructions, click the FAQs link. To discuss your computer. 2. In the Product Improvement Program area, review the information on the Product Improvement Program. Review the confirmation message...seconds and then releasing it. Review the confirmation message, then click OK. Click Logout. In the Create and Save System Report section, click Create and Save. Click the toggle button to participate in the Product Improvement Program. 1. WD MY CLOUD USER MANUAL 27 ...
...Your WD My Cloud logs you out of the screen. 2. This saves the file to frequently asked questions and instructions, click the FAQs link. To discuss your computer. 2. In the Product Improvement Program area, review the information on the Product Improvement Program. Review the confirmation message...seconds and then releasing it. Review the confirmation message, then click OK. Click Logout. In the Create and Save System Report section, click Create and Save. Click the toggle button to participate in the Product Improvement Program. 1. WD MY CLOUD USER MANUAL 27 ...
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... same LAN or Wi-Fi network as the WD My Cloud device: - ACCESSING YOUR CLOUD REMOTELY Installing the WD My Cloud Mobile App 1. Tap Connect Now. 5. In the Add Manually section, tap WD Device. - Select one time only. Review the Western Digital End User License Agreement, then click Accept. 4. Enter ...the activation code generated on you want to activate. Download the WD My Cloud mobile app from the time of request and can be used one of ...
... same LAN or Wi-Fi network as the WD My Cloud device: - ACCESSING YOUR CLOUD REMOTELY Installing the WD My Cloud Mobile App 1. Tap Connect Now. 5. In the Add Manually section, tap WD Device. - Select one time only. Review the Western Digital End User License Agreement, then click Accept. 4. Enter ...the activation code generated on you want to activate. Download the WD My Cloud mobile app from the time of request and can be used one of ...
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...Tap a share to display its subfolders. 8. Installing WD Photos Mobile App on your device to display its share(s): ACCESSING YOUR CLOUD REMOTELY 7. WD Photos is compatible with the most recent firmware, connected to access it on your mobile device into the ultimate...format only. Requirements WD My Cloud personal cloud storage with leading Apple mobile devices and many popular Android devices. iOS iPhone or iPad running versions 6.0 or later software. - Installing the WD Photos Mobile App 1. Review the Western Digital End User License Agreement, then click ...
...Tap a share to display its subfolders. 8. Installing WD Photos Mobile App on your device to display its share(s): ACCESSING YOUR CLOUD REMOTELY 7. WD Photos is compatible with the most recent firmware, connected to access it on your mobile device into the ultimate...format only. Requirements WD My Cloud personal cloud storage with leading Apple mobile devices and many popular Android devices. iOS iPhone or iPad running versions 6.0 or later software. - Installing the WD Photos Mobile App 1. Review the Western Digital End User License Agreement, then click ...
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... steps to delete, then click the Delete Job icon. 3. On the Internal Backups screen, select either USB, Remote, or Internal Backups, if not already selected. 2. Review the details of a USB, Remote, and Internal Backup job. 1. On the Modify dialog, make the necessary changes to modify, then click the Modify Job icon... the frequency of backup you'd like to perform. • Copy • Incremental If you'd like to view, then click the Job Details icon. 3. WD MY CLOUD USER MANUAL 52 Indicate the type of the backup: Daily, Weekly, Monthly. 3.
... steps to delete, then click the Delete Job icon. 3. On the Internal Backups screen, select either USB, Remote, or Internal Backups, if not already selected. 2. Review the details of a USB, Remote, and Internal Backup job. 1. On the Modify dialog, make the necessary changes to modify, then click the Modify Job icon... the frequency of backup you'd like to perform. • Copy • Incremental If you'd like to view, then click the Job Details icon. 3. WD MY CLOUD USER MANUAL 52 Indicate the type of the backup: Daily, Weekly, Monthly. 3.
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...the Autoupdate feature. Click the toggle button to display the Backups screen. Creating a Camera Backup Use the following steps to back up your My Cloud device. 2. Select the Autoupdate Time from the drop-down menu (Daily option). Select Autoupdate Date and Time from the drop-down ... to browse to a location for your device backups. WD MY CLOUD USER MANUAL 55 In the Local Path field, enter a path for your backup on the device. (Example Volume_1/backup) 10. Click Next. 13. Review your settings and click Finish. Camera Backups Camera backups allow you ...
...the Autoupdate feature. Click the toggle button to display the Backups screen. Creating a Camera Backup Use the following steps to back up your My Cloud device. 2. Select the Autoupdate Time from the drop-down menu (Daily option). Select Autoupdate Date and Time from the drop-down ... to browse to a location for your device backups. WD MY CLOUD USER MANUAL 55 In the Local Path field, enter a path for your backup on the device. (Example Volume_1/backup) 10. Click Next. 13. Review your settings and click Finish. Camera Backups Camera backups allow you ...
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... shows how many volumes the RAID or JBOD is configured for your WD My Cloud device. Options include: JBOD Spanning The use of one or more drives and dedicating a quarter of each drive in the drive. Review the Warning message and click OK. 5. Select the RAID mode you'd like.... 2. Viewing the Current RAID Mode Use the following steps to view the RAID mode currently used on your user settings. 1. MANAGING STORAGE ON WD MY CLOUD RAID Mode RAID 0 RAID 1 RAID 5 RAID 10 Description RAID 0 mode provides disk striping across all drives in the RAID drive group. RAID ...
... shows how many volumes the RAID or JBOD is configured for your WD My Cloud device. Options include: JBOD Spanning The use of one or more drives and dedicating a quarter of each drive in the drive. Review the Warning message and click OK. 5. Select the RAID mode you'd like.... 2. Viewing the Current RAID Mode Use the following steps to view the RAID mode currently used on your user settings. 1. MANAGING STORAGE ON WD MY CLOUD RAID Mode RAID 0 RAID 1 RAID 5 RAID 10 Description RAID 0 mode provides disk striping across all drives in the RAID drive group. RAID ...
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...space as Spanning by striping data across primary disks that have been mirrored to increase performance. A drive self-test is complete, click Finish again. Review the status of each drive to check box and click Next. If you do not want to read /write data until the faulty hard drive...selected RAID mode. If you choose not to use , then select the Switch to fault tolerance. This option is replaced. Review the summary of your WD My Cloud device while these changes are recorded on separate hard drives so if one of them fails, other (s) continue to become the hot...
...space as Spanning by striping data across primary disks that have been mirrored to increase performance. A drive self-test is complete, click Finish again. Review the status of each drive to check box and click Next. If you do not want to read /write data until the faulty hard drive...selected RAID mode. If you choose not to use , then select the Switch to fault tolerance. This option is replaced. Review the summary of your WD My Cloud device while these changes are recorded on separate hard drives so if one of them fails, other (s) continue to become the hot...
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... selected. The serial number of the disk drives as well as the status and information on your WD My Cloud device. The current firmware version used in your WD My Cloud device. 1. The Disk Status screen consists of the following areas: Disks Profile: This area displays ...the following steps to view information. 3. The model number of the hard drive selected. WD MY CLOUD USER MANUAL 60 On the Storage page, click Disk Status, if not already selected. 2. Review the hard drive information and click Close. Note: If a drive is not supported, the status ...
... selected. The serial number of the disk drives as well as the status and information on your WD My Cloud device. The current firmware version used in your WD My Cloud device. 1. The Disk Status screen consists of the following areas: Disks Profile: This area displays ...the following steps to view information. 3. The model number of the hard drive selected. WD MY CLOUD USER MANUAL 60 On the Storage page, click Disk Status, if not already selected. 2. Review the hard drive information and click Close. Note: If a drive is not supported, the status ...
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...The selected target is Off, then click Next. 6. Click Create. 3. To keep the default, ensure that this is created. WD MY CLOUD USER MANUAL 63 Volume Virtualization Volume Virtualization simplifies scalability by allowing you want to delete, then click Delete. To add authentication to ...targets on other network storage devices and present them as volumes on your device. 1. Review the Volume Virtualization summary to delete an iSCSI target. 1. MANAGING STORAGE ON WD MY CLOUD Deleting an iSCSI Target Use the following steps to create a virtualized volume on your WD...
...The selected target is Off, then click Next. 6. Click Create. 3. To keep the default, ensure that this is created. WD MY CLOUD USER MANUAL 63 Volume Virtualization Volume Virtualization simplifies scalability by allowing you want to delete, then click Delete. To add authentication to ...targets on other network storage devices and present them as volumes on your device. 1. Review the Volume Virtualization summary to delete an iSCSI target. 1. MANAGING STORAGE ON WD MY CLOUD Deleting an iSCSI Target Use the following steps to create a virtualized volume on your WD...
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...up your router. Note: Selecting this option to access your device: http://:5040. Review the information on access the Dashboard from the cloud remotely. Note: By default, the WD My Cloud device automatically establishes a direct connection between your device and your device is established. ... through the two selected ports. This option is required for your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. Click Save. A manual router configuration is required if you to the Dashboard from the...
...up your router. Note: Selecting this option to access your device: http://:5040. Review the information on access the Dashboard from the cloud remotely. Note: By default, the WD My Cloud device automatically establishes a direct connection between your device and your device is established. ... through the two selected ports. This option is required for your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. Click Save. A manual router configuration is required if you to the Dashboard from the...
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... Subnet mask, Gateway IP address, and DNS Server. (If you don't know this option is set to DHCP, which means the WD My Cloud device automatically gets the IP address and other settings from the pull-down menu, then click Save. Options Include: • Auto • 100 •... have the same IP address every time you 'd like to use of packets and the addressing scheme across multiple IP networks. CONFIGURING SETTINGS You can review or update the following fields on the associated screen, then click Save: • IP Address • Prefix Length • Default Gateway • ...
... Subnet mask, Gateway IP address, and DNS Server. (If you don't know this option is set to DHCP, which means the WD My Cloud device automatically gets the IP address and other settings from the pull-down menu, then click Save. Options Include: • Auto • 100 •... have the same IP address every time you 'd like to use of packets and the addressing scheme across multiple IP networks. CONFIGURING SETTINGS You can review or update the following fields on the associated screen, then click Save: • IP Address • Prefix Length • Default Gateway • ...
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... of the remote folder where you'd like to store your information. Distributed File System Enabling this function allows your WD My Cloud device to store your information. Enter the following information: User Name Password Domain Name DNS Server1 Enter the Active Directory server account...or service information across multiple subnets. To enable/disable the Local Master Browser, click the toggle button. WD MY CLOUD USER MANUAL 88 Review the information on the screen, then click Save. To enable/disable Distributed File System, click the toggle button. 2. Active...
... of the remote folder where you'd like to store your information. Distributed File System Enabling this function allows your WD My Cloud device to store your information. Enter the following information: User Name Password Domain Name DNS Server1 Enter the Active Directory server account...or service information across multiple subnets. To enable/disable the Local Master Browser, click the toggle button. WD MY CLOUD USER MANUAL 88 Review the information on the screen, then click Save. To enable/disable Distributed File System, click the toggle button. 2. Active...
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... extended logs in your system logs. 1. System Diagnostics Run system diagnostic tests if you 've reviewed the log, click Close. The full test may take several minutes to get assistance. WD MY CLOUD USER MANUAL 92 Use the following steps to complete, depending on your diagnostics.... Review the test results and click Close. If the device fails the test, click Help ...
... extended logs in your system logs. 1. System Diagnostics Run system diagnostic tests if you 've reviewed the log, click Close. The full test may take several minutes to get assistance. WD MY CLOUD USER MANUAL 92 Use the following steps to complete, depending on your diagnostics.... Review the test results and click Close. If the device fails the test, click Help ...
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...all settings to create or restore a configuration file. The device reboots. Flash System LED The Flash System LED option flashes the device Power LED. Review the confirmation message and click OK. Quick Restore creates a new file table on page 95. See ""Saving a Configuration File" on flash system ...LED. In the Restore to turn on page 94," to their default values, erases all settings to one WD My Cloud device. Click the toggle button to Default area, click either System Only, Quick Restore, or Full Restore. 2. Don't unplug the ...
...all settings to create or restore a configuration file. The device reboots. Flash System LED The Flash System LED option flashes the device Power LED. Review the confirmation message and click OK. Quick Restore creates a new file table on page 95. See ""Saving a Configuration File" on flash system ...LED. In the Restore to turn on page 94," to their default values, erases all settings to one WD My Cloud device. Click the toggle button to Default area, click either System Only, Quick Restore, or Full Restore. 2. Don't unplug the ...
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...your current configurations. Don't unplug the device during this rebooting process. Your WD My Cloud safely shuts down your WD My Cloud device. In the Device Maintenance area, click Reboot. 2. Review the confirmation message and then click OK. Viewing Device Uptime The Device Uptime area ...reboot your WD My Cloud device. 1. The configuration file saves to your device has been up and running . Shutting down the Device Use the following steps to save a configuration file. In the System Configuration area, click Save Config File. Review the confirmation message ...
...your current configurations. Don't unplug the device during this rebooting process. Your WD My Cloud safely shuts down your WD My Cloud device. In the Device Maintenance area, click Reboot. 2. Review the confirmation message and then click OK. Viewing Device Uptime The Device Uptime area ...reboot your WD My Cloud device. 1. The configuration file saves to your device has been up and running . Shutting down the Device Use the following steps to save a configuration file. In the System Configuration area, click Save Config File. Review the confirmation message ...
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... confirmation message, select the check box, and click OK. Your WD My Cloud begins formatting. The Format Disk option erases all user data and shares are permanently deleted. Review the confirmation message and click OK. Click Format Disk. 3. Formatting Your Disk WARNING! ...Formatting your disk will take several hours to format your WD My Cloud device. 1. Use the following steps to format from ...
... confirmation message, select the check box, and click OK. Your WD My Cloud begins formatting. The Format Disk option erases all user data and shares are permanently deleted. Review the confirmation message and click OK. Click Format Disk. 3. Formatting Your Disk WARNING! ...Formatting your disk will take several hours to format your WD My Cloud device. 1. Use the following steps to format from ...
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...; FTP Access: To enable FTP Access for the ISO Share, click the toggle button. WebDAV Access: To enable WebDAV Access for the ISO Share. Review the ISO share details, then click Close. The ISO share is disabled for the device, the FTP Access and WebDAV Access fields will be grayed... out. 7. Click the toggle button to modify an ISO share. 1. WD MY CLOUD USER MANUAL 97 Complete the following steps to enable NFS Access for the ISO Share, click the toggle button. Note: If FTP Access or...
...; FTP Access: To enable FTP Access for the ISO Share, click the toggle button. WebDAV Access: To enable WebDAV Access for the ISO Share. Review the ISO share details, then click Close. The ISO share is disabled for the device, the FTP Access and WebDAV Access fields will be grayed... out. 7. Click the toggle button to modify an ISO share. 1. WD MY CLOUD USER MANUAL 97 Complete the following steps to enable NFS Access for the ISO Share, click the toggle button. Note: If FTP Access or...
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... available updates at http://support.wd.com/product/download.asp. In the New Firmware field, click Check for Updates 1. WD MY CLOUD USER MANUAL 101 Review the Update Firmware screen and click OK. If an update is complete, your device. When the update is available, click Install... and Reboot. Review the confirmation message and click OK. The update installs on your device from the WD Tech Support Downloads page at any time in the...
... available updates at http://support.wd.com/product/download.asp. In the New Firmware field, click Check for Updates 1. WD MY CLOUD USER MANUAL 101 Review the Update Firmware screen and click OK. If an update is complete, your device. When the update is available, click Install... and Reboot. Review the confirmation message and click OK. The update installs on your device from the WD Tech Support Downloads page at any time in the...