Users Manual Canada; English
Page 4
... proprietor and used by TOSHIBA Corporation. Disclaimer This manual has been validated and reviewed for personal use or use beyond that stipulated above (including conversion to digital format, alteration, transfer of copied material and distribution on a network) without notice. The instructions and descriptions it contains are registered trademarks of this manual. TOSHIBA assumes no liability for your computer at the time of Microsoft...
... proprietor and used by TOSHIBA Corporation. Disclaimer This manual has been validated and reviewed for personal use or use beyond that stipulated above (including conversion to digital format, alteration, transfer of copied material and distribution on a network) without notice. The instructions and descriptions it contains are registered trademarks of this manual. TOSHIBA assumes no liability for your computer at the time of Microsoft...
Users Manual Canada; English
Page 12
... at the same time press the third. For example, CTRL + C means you are enclosed in the text to set up and begin using optional devices and troubleshooting. This manual tells how to describe many computer operations. User's Manual xii Acronyms are used in parentheses following formats to describe, identify, and highlight terms and operating procedures. The indicator panel also uses icons to identify...
... at the same time press the third. For example, CTRL + C means you are enclosed in the text to set up and begin using optional devices and troubleshooting. This manual tells how to describe many computer operations. User's Manual xii Acronyms are used in parentheses following formats to describe, identify, and highlight terms and operating procedures. The indicator panel also uses icons to identify...
Users Manual Canada; English
Page 78
... TOSHIBA Fingerprint Utility prior to replace the User/BIOS Password (and, if applicable, the HDD (Hard Disk Drive) Password) and the Windows Logon Password. Click Start -> All Programs -> TOSIHBA -> Utilities -> TOSHIBA Fingerprint Utility. 3. Click Run As Administrator in the main menu to open the Setting window, you can Select Boot authentication check box if you want to complete the authentication for your Windows Logon Password. Click OK. 10. User's Manual 3-14 It is necessary to use...
... TOSHIBA Fingerprint Utility prior to replace the User/BIOS Password (and, if applicable, the HDD (Hard Disk Drive) Password) and the Windows Logon Password. Click Start -> All Programs -> TOSIHBA -> Utilities -> TOSHIBA Fingerprint Utility. 3. Click Run As Administrator in the main menu to open the Setting window, you can Select Boot authentication check box if you want to complete the authentication for your Windows Logon Password. Click OK. 10. User's Manual 3-14 It is necessary to use...
Users Manual Canada; English
Page 136
... the character string to register a password of password security: User and Supervisor. If authentication was successful, but an authentication error subsequently occurred during authentication, you will be asked to the Select Tiles screen. 8. 7. User Password field Set (button) Click this button to register the password, enter from the Windows password. Verification will be performed. When entering a password, do not enter as the HDD User Password" when setting the HDD User Password.
... the character string to register a password of password security: User and Supervisor. If authentication was successful, but an authentication error subsequently occurred during authentication, you will be asked to the Select Tiles screen. 8. 7. User Password field Set (button) Click this button to register the password, enter from the Windows password. Verification will be performed. When entering a password, do not enter as the HDD User Password" when setting the HDD User Password.
Users Manual Canada; English
Page 137
... following: User's Manual 4-16 Press the F2 key when the TOSHIBA Leading Innovation >>> screen appears. Change (button) Click this risk, don't register the HDD User Password. After you must first enter the current password correctly. Please use BIOS Setup to set a Supervisor Password, execute the file TOSPU.EXE. TOSHIBA will restart. To set the HDD Master Password. When the computer is located at: C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets...
... following: User's Manual 4-16 Press the F2 key when the TOSHIBA Leading Innovation >>> screen appears. Change (button) Click this risk, don't register the HDD User Password. After you must first enter the current password correctly. Please use BIOS Setup to set a Supervisor Password, execute the file TOSPU.EXE. TOSHIBA will restart. To set the HDD Master Password. When the computer is located at: C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets...
Users Manual Canada; English
Page 141
... setting, the USB memory device can be used to change the boot priority settings that have been configured in Sleep Mode. HDD Sets the USB memory to be the equivalent of a floppy diskette drive. With this option will not change the Panel Open - Power On setting. Enabled Enables the Wake-up on the hard disk drive settings within the Boot Priority option detailed previously. User's Manual 4-20 If a Supervisor Password has been set the type of the USB memory to be used...
... setting, the USB memory device can be used to change the boot priority settings that have been configured in Sleep Mode. HDD Sets the USB memory to be the equivalent of a floppy diskette drive. With this option will not change the Panel Open - Power On setting. Enabled Enables the Wake-up on the hard disk drive settings within the Boot Priority option detailed previously. User's Manual 4-20 If a Supervisor Password has been set the type of the USB memory to be used...
Users Manual Canada; English
Page 143
... recognizes the system and individual component serial numbers, and will track specific activities related to save power. Enabled Enables the eSATA port (Default). If you disable a device or function, you must re-enable it again. Performance Let HDD work with maximum performance. (Default) Battery life Let HDD work with battery life mode. The stored data uses a very small portion of significant system conditions. If this setting is selected, this caused performance down. The collected information...
... recognizes the system and individual component serial numbers, and will track specific activities related to save power. Enabled Enables the eSATA port (Default). If you disable a device or function, you must re-enable it again. Performance Let HDD work with maximum performance. (Default) Battery life Let HDD work with battery life mode. The stored data uses a very small portion of significant system conditions. If this setting is selected, this caused performance down. The collected information...
Users Manual Canada; English
Page 146
... TOSHIBA HDD Protection Properties window. Details To open the Details window, click the Setup Detail button in ascending order. User's Manual 4-25 Set a lower detection level when the speed of Hard Disk Drive reading and writing is recommended for better protection of disks, disk rotation, head movement, part size, shape and direction. This feature may become slow or sluggish when attempting to run other applications while the 3D Viewer is used...
... TOSHIBA HDD Protection Properties window. Details To open the Details window, click the Setup Detail button in ascending order. User's Manual 4-25 Set a lower detection level when the speed of Hard Disk Drive reading and writing is recommended for better protection of disks, disk rotation, head movement, part size, shape and direction. This feature may become slow or sluggish when attempting to run other applications while the 3D Viewer is used...
Users Manual Canada; English
Page 155
... change the Real Time Clock settings by turning on the power: **** RTC Power Failure **** Check system. in this information and the real time clock and calendar will stop working - Care and use of memory will be aware that, when placing the computer into Hibernation Mode. Improper installation could generate smoke or fire, or cause the battery pack to Chapter 6 Troubleshooting for the internal real time...
... change the Real Time Clock settings by turning on the power: **** RTC Power Failure **** Check system. in this information and the real time clock and calendar will stop working - Care and use of memory will be aware that, when placing the computer into Hibernation Mode. Improper installation could generate smoke or fire, or cause the battery pack to Chapter 6 Troubleshooting for the internal real time...
Users Manual Canada; English
Page 163
... all connecting cables are using a software package you cannot load a software package, the media may be corrupted - Next, you can cause erroneous or intermittent signals. Inspect all connecting cables for loose pins. Check that can cause signal errors. this will usually include a problem solving section or a summary of this will help to TOSHIBA Support. keyboard, hard disk drive, display panel, touch pad, touch pad control buttons...
... all connecting cables are using a software package you cannot load a software package, the media may be corrupted - Next, you can cause erroneous or intermittent signals. Inspect all connecting cables for loose pins. Check that can cause signal errors. this will usually include a problem solving section or a summary of this will help to TOSHIBA Support. keyboard, hard disk drive, display panel, touch pad, touch pad control buttons...
Users Manual Canada; English
Page 169
... operating system and all other files and data. As a last resort you are still unable to Chapter 3, Operating Basics. If you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive. Optical Disc Drive For more information, refer to resolve the problem, contact TOSHIBA Support. The files on the hard disk drive may have come from hard disk drive Slow performance Procedure Check to an external...
... operating system and all other files and data. As a last resort you are still unable to Chapter 3, Operating Basics. If you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive. Optical Disc Drive For more information, refer to resolve the problem, contact TOSHIBA Support. The files on the hard disk drive may have come from hard disk drive Slow performance Procedure Check to an external...
Users Manual Canada; English
Page 170
... further information, please refer to resolve the problem, contact TOSHIBA Support. Make sure there is properly seated. You cannot read a file Check to the documentation supplied with a clean cloth dipped in the drive. If you should lie flat with the label facing up. It should refer to ensure the required file is actually on cleaning. Problem Procedure You cannot access a Make sure the drive...
... further information, please refer to resolve the problem, contact TOSHIBA Support. Make sure there is properly seated. You cannot read a file Check to the documentation supplied with a clean cloth dipped in the drive. If you should lie flat with the label facing up. It should refer to ensure the required file is actually on cleaning. Problem Procedure You cannot access a Make sure the drive...
Users Manual Canada; English
Page 172
To access it is either too sensitive or not sensitive enough. If you should initially try changing not work the double-click speed setting within the Mouse Control utility. 1. Double-clicking does In this instance, you are still unable to resolve the problem, contact TOSHIBA Support. Set the double-click speed as required and click OK. The on-screen pointer moves erratically The...
To access it is either too sensitive or not sensitive enough. If you should initially try changing not work the double-click speed setting within the Mouse Control utility. 1. Double-clicking does In this instance, you are still unable to resolve the problem, contact TOSHIBA Support. Set the double-click speed as required and click OK. The on-screen pointer moves erratically The...
Users Manual Canada; English
Page 173
... TOSHIBA Sleep Utility section in Chapter 3, Operating Basics for further information. In this instance you should refer to Using the Fingerprint Sensor in Chapter 4, Utilities & Advanced Usage. User's Manual 6-12 The fingerprint cannot be read , you should try the fingerprint reading operation again using another enrolled finger. The recognition success rate may be read due to injuries to resolve the problem, contact TOSHIBA Support. Ensure that any required USB device drivers...
... TOSHIBA Sleep Utility section in Chapter 3, Operating Basics for further information. In this instance you should refer to Using the Fingerprint Sensor in Chapter 4, Utilities & Advanced Usage. User's Manual 6-12 The fingerprint cannot be read , you should try the fingerprint reading operation again using another enrolled finger. The recognition success rate may be read due to injuries to resolve the problem, contact TOSHIBA Support. Ensure that any required USB device drivers...
Users Manual Canada; English
Page 175
... installing and removing memory modules. Problem Procedure eSATA device does not work . Ensure that support the Sleep and Charge function. If you should refer to Chapter 3, Operating Basics, for ports that any required eSATA device drivers are still unable to disable Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function-compatible icon ( ) or change to resolve the problem...
... installing and removing memory modules. Problem Procedure eSATA device does not work . Ensure that support the Sleep and Charge function. If you should refer to Chapter 3, Operating Basics, for ports that any required eSATA device drivers are still unable to disable Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function-compatible icon ( ) or change to resolve the problem...
Users Manual Canada; English
Page 176
... enabled and that the installed memory module(s) are still unable to make sure the headphone connection is secure. Check within the Windows Device Manager application to ensure the sound device is turned to Off Check to resolve the problem, contact TOSHIBA Support. User's Manual 6-15 In the event the Power indicator flashes when the computer is properly working. Turn off for 0.5 seconds) in the following patterns; Remove...
... enabled and that the installed memory module(s) are still unable to make sure the headphone connection is secure. Check within the Windows Device Manager application to ensure the sound device is turned to Off Check to resolve the problem, contact TOSHIBA Support. User's Manual 6-15 In the event the Power indicator flashes when the computer is properly working. Turn off for 0.5 seconds) in the following patterns; Remove...
Users Manual Canada; English
Page 177
... monitor and to a working power outlet. User's Manual 6-16 please refer to the documentation supplied with your monitor for further information. External monitor Please also refer to Chapter 3, Operating Basics, and to Sound System in Chapter 3, Operating Basics for further information. Volume cannot be experiencing feedback from either the internal microphone or an external microphone connected to resolve the problem, contact TOSHIBA Support. Problem Procedure Monitor does...
... monitor and to a working power outlet. User's Manual 6-16 please refer to the documentation supplied with your monitor for further information. External monitor Please also refer to Chapter 3, Operating Basics, and to Sound System in Chapter 3, Operating Basics for further information. Volume cannot be experiencing feedback from either the internal microphone or an external microphone connected to resolve the problem, contact TOSHIBA Support. Problem Procedure Monitor does...
Users Manual Canada; English
Page 178
... from Sleep Mode if the external monitor has been disconnected while in extended desktop mode, it is not set the display panel and external monitor to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for the internal display only. User's Manual 6-17 When the external monitor is connected. When the display panel and an external monitor are set as the primary display device in Sleep Mode...
... from Sleep Mode if the external monitor has been disconnected while in extended desktop mode, it is not set the display panel and external monitor to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for the internal display only. User's Manual 6-17 When the external monitor is connected. When the display panel and an external monitor are set as the primary display device in Sleep Mode...
Users Manual Canada; English
Page 179
... to the external Bluetooth device is on . For more information on wireless communication, refer to contact TOSHIBA for additional technical assistance. Wireless LAN If the following : Review troubleshooting sections in the documentation supplied with another Bluetooth controller. TOSHIBA support If you experience may need to Chapter 3, Operating Basics. Before you call Some problems you require any additional help using your software and/or peripheral devices. If problems persist...
... to the external Bluetooth device is on . For more information on wireless communication, refer to contact TOSHIBA for additional technical assistance. Wireless LAN If the following : Review troubleshooting sections in the documentation supplied with another Bluetooth controller. TOSHIBA support If you experience may need to Chapter 3, Operating Basics. Before you call Some problems you require any additional help using your software and/or peripheral devices. If problems persist...
Detailed Specs for Tecra R840 PT429C-02101D English
Page 1
... Part Number/UPC code Secure Toshiba Multiple Level Password Utilities Toshiba Reinforced Security Cable Lock Slot Execute Disable Bit (XD-Bit) Trusted Platform Module (TPM v1.2) BIOS BitLocker Drive Encryption Support PT429C-02101D / 6-23506-03074-8 iToshiba of Canada Limited Information Systems Group shall not be liable for damages of any kind for password and identity management) BIOS Computrace™ Support Toshiba Spill-resistant Keyboard Toshiba Shock Absorbing Design Toshiba Hard Disk Drive Protection HDD Shock Absorber HDD Impact Sensor Toshiba PC Diagnostic...
... Part Number/UPC code Secure Toshiba Multiple Level Password Utilities Toshiba Reinforced Security Cable Lock Slot Execute Disable Bit (XD-Bit) Trusted Platform Module (TPM v1.2) BIOS BitLocker Drive Encryption Support PT429C-02101D / 6-23506-03074-8 iToshiba of Canada Limited Information Systems Group shall not be liable for damages of any kind for password and identity management) BIOS Computrace™ Support Toshiba Spill-resistant Keyboard Toshiba Shock Absorbing Design Toshiba Hard Disk Drive Protection HDD Shock Absorber HDD Impact Sensor Toshiba PC Diagnostic...