Reference Guide
Page 1
... (SAR). When wearing the earbud tips, the speaker diaphragm may adversely affect your hearing. Specifications Headset Power source: DC 3.7 V: Built-in Vietnam Imprimé au Vietnam https://www.sony.net/ English Wireless Stereo Headset Model: YY2957 FOR UNITED STATES CUSTOMERS. USB cable Commercially available USB Type-C cable (compliant with the human body from the unit in contact with copious amounts of this device or its compliance with...
... (SAR). When wearing the earbud tips, the speaker diaphragm may adversely affect your hearing. Specifications Headset Power source: DC 3.7 V: Built-in Vietnam Imprimé au Vietnam https://www.sony.net/ English Wireless Stereo Headset Model: YY2957 FOR UNITED STATES CUSTOMERS. USB cable Commercially available USB Type-C cable (compliant with the human body from the unit in contact with copious amounts of this device or its compliance with...
Help Guide
Page 2
... audio device. Follow the downloaded "Sony | Headphones Connect" app instructions. Press once: Play/Pause + ( ) Press once: Increase the volume + ( ) Press and hold: Skip to the beginning of the next track - ( ) Press once: Decrease the volume - ( ) Press and hold the button for about 2 seconds until the indicator (blue) starts flashing. Operating with the Bluetooth function About the voice guidance Supplied accessories Checking the package contents Replacing the earbud tips Parts...
... audio device. Follow the downloaded "Sony | Headphones Connect" app instructions. Press once: Play/Pause + ( ) Press once: Increase the volume + ( ) Press and hold: Skip to the beginning of the next track - ( ) Press once: Decrease the volume - ( ) Press and hold the button for about 2 seconds until the indicator (blue) starts flashing. Operating with the Bluetooth function About the voice guidance Supplied accessories Checking the package contents Replacing the earbud tips Parts...
Help Guide
Page 5
... 2022 Sony Corporation 5 Charging time is short). Cannot hear a person during a call/low voice from callers, your voice does not reach the person during a call/your voice is low on the headset. An earache occurs. Resetting or initializing the headset Resetting the headset Initializing the headset to make a Bluetooth connection. Sound No sound Low sound level Low sound quality, or noise or unusual sound can I do to turn on the caller's side. Others Earbud tips...
... 2022 Sony Corporation 5 Charging time is short). Cannot hear a person during a call/low voice from callers, your voice does not reach the person during a call/your voice is low on the headset. An earache occurs. Resetting or initializing the headset Resetting the headset Initializing the headset to make a Bluetooth connection. Sound No sound Low sound level Low sound quality, or noise or unusual sound can I do to turn on the caller's side. Others Earbud tips...
Help Guide
Page 7
Help Guide Wireless Stereo Headset WI-C100 About the voice guidance In the factory settings, you change the language of the voice guidance. https://rd1.sony.net/help guide. Use it as a rough estimate.) / "Battery fully charged" When the remaining battery charge is low: "Low battery, please recharge headset" When automatically turning off " When entering pairing mode: "Bluetooth pairing" When establishing a Bluetooth connection: "Bluetooth connected" When disconnecting a Bluetooth connection: "Bluetooth disconnected" When informing the remaining battery charge: "Battery about 4 minutes ...
Help Guide Wireless Stereo Headset WI-C100 About the voice guidance In the factory settings, you change the language of the voice guidance. https://rd1.sony.net/help guide. Use it as a rough estimate.) / "Battery fully charged" When the remaining battery charge is low: "Low battery, please recharge headset" When automatically turning off " When entering pairing mode: "Bluetooth pairing" When establishing a Bluetooth connection: "Bluetooth connected" When disconnecting a Bluetooth connection: "Bluetooth disconnected" When informing the remaining battery charge: "Battery about 4 minutes ...
Help Guide
Page 17
... nearest Sony dealer. If the headset is a problem with the rechargeable battery. Never leave the headset in rechargeable battery decrease significantly, the battery should be replaced. Operations using a custom-built or homebuilt computer are not guaranteed. Note Charging may not be successful depending on , the headset will turn off automatically. In this case, charge once again within the charging temperature range. System requirements for battery charge using USB USB AC adaptor A commercially available USB AC adaptor capable...
... nearest Sony dealer. If the headset is a problem with the rechargeable battery. Never leave the headset in rechargeable battery decrease significantly, the battery should be replaced. Operations using a custom-built or homebuilt computer are not guaranteed. Note Charging may not be successful depending on , the headset will turn off automatically. In this case, charge once again within the charging temperature range. System requirements for battery charge using USB USB AC adaptor A commercially available USB AC adaptor capable...
Help Guide
Page 19
...% or lower (requires charging) The remaining battery charge of the Android smartphone. The remaining charge which is connected to an Android smartphone via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to an iPhone or iPod touch over an HFP(Hands-free Profile) Bluetooth connection, it as possible. For details, refer to the operating instructions supplied with the iPhone or iPod touch. Help Guide Wireless Stereo Headset WI-C100 Checking the remaining battery charge You can be heard...
...% or lower (requires charging) The remaining battery charge of the Android smartphone. The remaining charge which is connected to an Android smartphone via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to an iPhone or iPod touch over an HFP(Hands-free Profile) Bluetooth connection, it as possible. For details, refer to the operating instructions supplied with the iPhone or iPod touch. Help Guide Wireless Stereo Headset WI-C100 Checking the remaining battery charge You can be heard...
Help Guide
Page 24
... "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ Note The connection with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app 5-036-709-11(2) Copyright 2022 Sony Corporation 24 For more details, refer to the headset. Help Guide Wireless Stereo Headset WI-C100 Connecting with the "Sony | Headphones Connect" app Launch the "Sony | Headphones Connect" app on your Android smartphone/iPhone to connect the headset to a paired iPhone What you can do with some smartphones and iPhone devices may become unstable when connecting using the "Sony | Headphones Connect...
... "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ Note The connection with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app 5-036-709-11(2) Copyright 2022 Sony Corporation 24 For more details, refer to the headset. Help Guide Wireless Stereo Headset WI-C100 Connecting with the "Sony | Headphones Connect" app Launch the "Sony | Headphones Connect" app on your Android smartphone/iPhone to connect the headset to a paired iPhone What you can do with some smartphones and iPhone devices may become unstable when connecting using the "Sony | Headphones Connect...
Help Guide
Page 33
... , "Bluetooth connected". Touch [Bluetooth]. 33 If the headset has automatically connected to a paired iPhone 1 Unlock the screen of the iPhone if it is locked. 2 Turn on the headset. Press and hold the (power) button for about 2 seconds. Select [Settings]. 2. You will hear the voice guidance say , "Power on the iPhone. The indicator (blue) continues to step . 3 Display the devices paired with the iPhone. 1. Check the connection status on ". Help Guide Wireless Stereo Headset WI-C100 Connecting to...
... , "Bluetooth connected". Touch [Bluetooth]. 33 If the headset has automatically connected to a paired iPhone 1 Unlock the screen of the iPhone if it is locked. 2 Turn on the headset. Press and hold the (power) button for about 2 seconds. Select [Settings]. 2. You will hear the voice guidance say , "Power on the iPhone. The indicator (blue) continues to step . 3 Display the devices paired with the iPhone. 1. Check the connection status on ". Help Guide Wireless Stereo Headset WI-C100 Connecting to...
Help Guide
Page 34
... turning on your iPhone to turn on the last-connected device or turn off the power. If this is the case, deactivate the Bluetooth function on the Bluetooth function. 4 Touch [WI-C100]. Note If the last-connected Bluetooth device is an example. 3. Hint The operation above is placed near the headset, the headset may connect automatically to the operating instructions supplied with the iPhone. Touch the switch to the headset, delete the headset pairing information on the headset...
... turning on your iPhone to turn on the last-connected device or turn off the power. If this is the case, deactivate the Bluetooth function on the Bluetooth function. 4 Touch [WI-C100]. Note If the last-connected Bluetooth device is an example. 3. Hint The operation above is placed near the headset, the headset may connect automatically to the operating instructions supplied with the iPhone. Touch the switch to the headset, delete the headset pairing information on the headset...
Help Guide
Page 35
... the headset (the headset has no pairing information). The headset enters pairing mode automatically. Help Guide Wireless Stereo Headset WI-C100 Pairing and connecting with a computer (Windows® 10) The operation to register the device that supports calling connections (HFP/HSP). Depending on . First, pair a device to the operating instructions supplied with the headset for about 5 seconds to enter pairing mode manually. 35 Before starting the operation, make pairing easier. If your computer has a built-in Bluetooth adaptor may need to be turned on...
... the headset (the headset has no pairing information). The headset enters pairing mode automatically. Help Guide Wireless Stereo Headset WI-C100 Pairing and connecting with a computer (Windows® 10) The operation to register the device that supports calling connections (HFP/HSP). Depending on . First, pair a device to the operating instructions supplied with the headset for about 5 seconds to enter pairing mode manually. 35 Before starting the operation, make pairing easier. If your computer has a built-in Bluetooth adaptor may need to be turned on...
Help Guide
Page 38
... following cases: Pairing information has been deleted after 8 devices are not connected, see "Initializing the headset to the operating instructions supplied with each other. If they are already paired, the registration information of step . * A Passkey may be called "Passcode", "PIN code", "PIN number", or "Password". For more details, refer to restore factory settings". To delete all Bluetooth pairing information, see "Connecting to Bluetooth devices 38 If Passkey (*) input is canceled, and the headset turns...
... following cases: Pairing information has been deleted after 8 devices are not connected, see "Initializing the headset to the operating instructions supplied with each other. If they are already paired, the registration information of step . * A Passkey may be called "Passcode", "PIN code", "PIN number", or "Password". For more details, refer to restore factory settings". To delete all Bluetooth pairing information, see "Connecting to Bluetooth devices 38 If Passkey (*) input is canceled, and the headset turns...
Help Guide
Page 40
Help Guide Wireless Stereo Headset WI-C100 Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to be turned on. The operating instructions of the headset. Depending on the Bluetooth adaptor or are using the computer. 40 If you initialized the headset (the headset has no pairing information). When you pair a second or subsequent device (the headset already has pairing information for other devices), press and hold the (power) button for the...
Help Guide Wireless Stereo Headset WI-C100 Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to be turned on. The operating instructions of the headset. Depending on the Bluetooth adaptor or are using the computer. 40 If you initialized the headset (the headset has no pairing information). When you pair a second or subsequent device (the headset already has pairing information for other devices), press and hold the (power) button for the...
Help Guide
Page 46
... cases: Pairing information has been deleted after use) Initializing the headset to restore factory settings 5-036-709-11(2) Copyright 2022 Sony Corporation 46 All of the paired device with the information for the headset from the Bluetooth device. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Mac) Listening to 8 devices. When a 9th device is canceled, and the headset turns off. The headset can only play music from step . If a new device...
... cases: Pairing information has been deleted after use) Initializing the headset to restore factory settings 5-036-709-11(2) Copyright 2022 Sony Corporation 46 All of the paired device with the information for the headset from the Bluetooth device. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Mac) Listening to 8 devices. When a 9th device is canceled, and the headset turns off. The headset can only play music from step . If a new device...
Help Guide
Page 47
Help Guide Wireless Stereo Headset WI-C100 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the button. The indicator (blue) continues to flash even after you release your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up if the computer is...
Help Guide Wireless Stereo Headset WI-C100 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the button. The indicator (blue) continues to flash even after you release your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up if the computer is...
Help Guide
Page 51
...-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up menu. 3. Right-click the [Start] button, then select [Control Panel] from the button. If it is in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Help Guide Wireless Stereo Headset WI-C100 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure...
...-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up menu. 3. Right-click the [Start] button, then select [Control Panel] from the button. If it is in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Help Guide Wireless Stereo Headset WI-C100 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure...
Help Guide
Page 56
... is the case, deactivate the Bluetooth function on the last-connected device or turn off the power. You will hear the voice guidance say, "Bluetooth connected". If this is an example. Related Topic How to make a wireless connection to the operating instructions supplied with the computer. Note If the music playback sound quality is poor, check that the A2DP function which supports music playback connections is established...
... is the case, deactivate the Bluetooth function on the last-connected device or turn off the power. You will hear the voice guidance say, "Bluetooth connected". If this is an example. Related Topic How to make a wireless connection to the operating instructions supplied with the computer. Note If the music playback sound quality is poor, check that the A2DP function which supports music playback connections is established...
Help Guide
Page 68
... Sony Corporation 68 Help Guide Wireless Stereo Headset WI-C100 Supported codecs A codec is an audio coding algorithm used when transmitting sound wirelessly via an A2DP connection: SBC and AAC. When music in Bluetooth devices. SBC This is the standard audio coding technology used in one of the above codecs is an abbreviation for Advanced Audio Coding. Refer to the operating instructions supplied with the desired codec from a connected device, the headset switches to enjoy music with the device regarding setting...
... Sony Corporation 68 Help Guide Wireless Stereo Headset WI-C100 Supported codecs A codec is an audio coding algorithm used when transmitting sound wirelessly via an A2DP connection: SBC and AAC. When music in Bluetooth devices. SBC This is the standard audio coding technology used in one of the above codecs is an abbreviation for Advanced Audio Coding. Refer to the operating instructions supplied with the desired codec from a connected device, the headset switches to enjoy music with the device regarding setting...
Help Guide
Page 83
Help Guide Wireless Stereo Headset WI-C100 What you can do with the "Sony | Headphones Connect" app When you connect the smartphone with the "Sony | Headphones Connect" app installed and the headset via Bluetooth connection, you can do the following URL. Update the headset software Switch the voice guidance language Turn the voice guidance on the audio device. The app specifications and screen design may change without prior notice. https://rd1.sony.net/help/mdr/hpc/h_zz/ Hint...
Help Guide Wireless Stereo Headset WI-C100 What you can do with the "Sony | Headphones Connect" app When you connect the smartphone with the "Sony | Headphones Connect" app installed and the headset via Bluetooth connection, you can do the following URL. Update the headset software Switch the voice guidance language Turn the voice guidance on the audio device. The app specifications and screen design may change without prior notice. https://rd1.sony.net/help/mdr/hpc/h_zz/ Hint...
Help Guide
Page 87
... settings and other Bluetooth devices in wireless mode. When using Bluetooth wireless technology. When used in the following locations, as compliant. Help Guide Wireless Stereo Headset WI-C100 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of electronic medical devices. Turn off the headset and other factors, this security may vary depending on an airplane, follow flight crew directions regarding permissible use , remove the headset from a Bluetooth device may produce a click sound. Even when a connected device complies...
... settings and other Bluetooth devices in wireless mode. When using Bluetooth wireless technology. When used in the following locations, as compliant. Help Guide Wireless Stereo Headset WI-C100 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of electronic medical devices. Turn off the headset and other factors, this security may vary depending on an airplane, follow flight crew directions regarding permissible use , remove the headset from a Bluetooth device may produce a click sound. Even when a connected device complies...
Help Guide
Page 96
... all pairing information. You may be able to resolve the issue. If the operations above do to resolve some issues by restarting the device being connected to the headset. If the headset does not function as your nearest Sony dealer. Charge the headset. You may be able to solve a problem? This operation resets volume settings, etc. Look up information on the issue on the customer support website. Help Guide Wireless Stereo Headset WI-C100 What...
... all pairing information. You may be able to resolve the issue. If the operations above do to resolve some issues by restarting the device being connected to the headset. If the headset does not function as your nearest Sony dealer. Charge the headset. You may be able to solve a problem? This operation resets volume settings, etc. Look up information on the issue on the customer support website. Help Guide Wireless Stereo Headset WI-C100 What...