Reference Guide
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... https://www.sony.net/ A B English Wireless Noise Canceling Stereo Headset Model: YY2954 FOR UNITED STATES CUSTOMERS. Note about 10%" • When entering pairing mode: "Pairing" • When the automatic switching setting of Speak-to-chat is wet. This is English. The voice guidance can be changed, suspended, or terminated without prior notice. Other notes • When you use the supplied headphone cable only. System requirements for help guide that do...
... https://www.sony.net/ A B English Wireless Noise Canceling Stereo Headset Model: YY2954 FOR UNITED STATES CUSTOMERS. Note about 10%" • When entering pairing mode: "Pairing" • When the automatic switching setting of Speak-to-chat is wet. This is English. The voice guidance can be changed, suspended, or terminated without prior notice. Other notes • When you use the supplied headphone cable only. System requirements for help guide that do...
Help Guide
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Available operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the "Sony | Headphones Connect" app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting with an iPhone Connecting to a paired iPhone Computers Pairing and connecting with a computer (Windows® 10) Pairing and connecting with a computer (Windows 8.1) Pairing and connecting ...
Available operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the "Sony | Headphones Connect" app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting with an iPhone Connecting to a paired iPhone Computers Pairing and connecting with a computer (Windows® 10) Pairing and connecting with a computer (Windows 8.1) Pairing and connecting ...
Help Guide
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.... Charging time is turned off automatically. Bluetooth connection Pairing cannot be done. Charging cannot be done. The headset is too long. The available operating time is short (the duration of noise canceling is short). Sound skips frequently. Power/Charging Unable to make a Bluetooth connection. 5 Sound No sound Low sound level Low sound quality, or noise or unusual sound can I do to solve a problem? What you can do with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app Accessing support information from the "Sony | Headphones Connect...
.... Charging time is turned off automatically. Bluetooth connection Pairing cannot be done. Charging cannot be done. The headset is too long. The available operating time is short (the duration of noise canceling is short). Sound skips frequently. Power/Charging Unable to make a Bluetooth connection. 5 Sound No sound Low sound level Low sound quality, or noise or unusual sound can I do to solve a problem? What you can do with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app Accessing support information from the "Sony | Headphones Connect...
Help Guide
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... will also return to the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ When entering pairing mode: "Pairing" When informing the remaining battery charge: "Battery about 20 minutes when you operate the touch sensor control panel: "Either your mobile device isn't connected; Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 About the voice guidance In the factory settings, you operate the touch sensor control panel: "The Google Assistant is not connected" When Amazon Alexa is...
... will also return to the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ When entering pairing mode: "Pairing" When informing the remaining battery charge: "Battery about 20 minutes when you operate the touch sensor control panel: "Either your mobile device isn't connected; Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 About the voice guidance In the factory settings, you operate the touch sensor control panel: "The Google Assistant is not connected" When Amazon Alexa is...
Help Guide
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... sensor control panel Remotely controls music playback of the connected Bluetooth device or performs other operations using the supplied headphone cable. NC/AMB (noise canceling/Ambient Sound Mode) button 13. Indicator (orange/blue) Lights up in use . 12. Make sure that you may not hear the sound properly. 16. USB Type-C port Connect the headset to a computer, or to an AC outlet via a commercially available USB AC adaptor, with the supplied USB Type-C cable to indicate the battery...
... sensor control panel Remotely controls music playback of the connected Bluetooth device or performs other operations using the supplied headphone cable. NC/AMB (noise canceling/Ambient Sound Mode) button 13. Indicator (orange/blue) Lights up in use . 12. Make sure that you may not hear the sound properly. 16. USB Type-C port Connect the headset to a computer, or to an AC outlet via a commercially available USB AC adaptor, with the supplied USB Type-C cable to indicate the battery...
Help Guide
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... control panel's operation, powering off . In order to prevent the headset from your ears, the headset will automatically turn off function (the battery saving function). In order to save the battery, the headset will pause music playback automatically if the headset is removed When you press the NC/AMB button. Note 15 When the headset is worn again, the headset resumes music playback. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Wearing the headset...
... control panel's operation, powering off . In order to prevent the headset from your ears, the headset will automatically turn off function (the battery saving function). In order to save the battery, the headset will pause music playback automatically if the headset is removed When you press the NC/AMB button. Note 15 When the headset is worn again, the headset resumes music playback. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Wearing the headset...
Help Guide
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... available USB AC adaptor compatible with USB PD (USB Power Delivery) The charging time will be shorter with a USB AC adaptor compatible with a standard USB port We do not guarantee operation on the conditions of the headset lights up. A: USB AC adaptor The charging indicator (orange) of use a USB AC adaptor compatible with 5 V/2 A or 9 V/3 A output. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Charging the headset The headset contains a built-in about 3.5 hours (*) and the charging indicator turns off automatically. * Time required for battery charge using a custom...
... available USB AC adaptor compatible with USB PD (USB Power Delivery) The charging time will be shorter with a USB AC adaptor compatible with a standard USB port We do not guarantee operation on the conditions of the headset lights up. A: USB AC adaptor The charging indicator (orange) of use a USB AC adaptor compatible with 5 V/2 A or 9 V/3 A output. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Charging the headset The headset contains a built-in about 3.5 hours (*) and the charging indicator turns off automatically. * Time required for battery charge using a custom...
Help Guide
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... hours 20 Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Available operating time The available operating times of the headset with an ambient temperature between 25 °C and 35 °C (77 °F - 95 °F). About 3 hours (*) of music playback is possible after 3 minutes charging when using a commercially available USB PD compatible AC adaptor with output of 9 V/2.3 A or more. * Time when used in a place with the battery fully charged are as well...
... hours 20 Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Available operating time The available operating times of the headset with an ambient temperature between 25 °C and 35 °C (77 °F - 95 °F). About 3 hours (*) of music playback is possible after 3 minutes charging when using a commercially available USB PD compatible AC adaptor with output of 9 V/2.3 A or more. * Time when used in a place with the battery fully charged are as well...
Help Guide
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... low A warning beep sounds and the color of the Android smartphone. 22 When you are display examples. B: 100% C: 70% D: 50% E: 10% or lower (requires charging) The remaining battery charge of the headset is connected to an Android smartphone via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to the operating instructions of the operating indicator (blue) becomes orange. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Checking the remaining battery charge You can be heard. B through E are using iPhone or iPod...
... low A warning beep sounds and the color of the Android smartphone. 22 When you are display examples. B: 100% C: 70% D: 50% E: 10% or lower (requires charging) The remaining battery charge of the headset is connected to an Android smartphone via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to the operating instructions of the operating indicator (blue) becomes orange. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Checking the remaining battery charge You can be heard. B through E are using iPhone or iPod...
Help Guide
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Select [Settings]. 2. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting to a paired iPhone 1 Unlock the screen of the iPhone if it is established. If the headset has automatically connected to the last connected device, you release your finger from the button. Check the connection status on the Bluetooth function. 36 Press and hold the (power) button for about 2 seconds. You will hear a notification sound announcing that the headset is locked. 2 Turn on the headset. If...
Select [Settings]. 2. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting to a paired iPhone 1 Unlock the screen of the iPhone if it is established. If the headset has automatically connected to the last connected device, you release your finger from the button. Check the connection status on the Bluetooth function. 36 Press and hold the (power) button for about 2 seconds. You will hear a notification sound announcing that the headset is locked. 2 Turn on the headset. If...
Help Guide
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... are using Swift Pair]. 1 Enter pairing mode on . When you use it or after you initialized the headset (the headset has no pairing information). The headset enters pairing mode automatically. In this headset. The indicator (blue) repeatedly flashes twice in Bluetooth adaptor, refer to is charged sufficiently. First, pair a device to step . If your computer has a built-in a row. The headset is called "pairing". Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Pairing and connecting with a computer (Windows® 10) The operation...
... are using Swift Pair]. 1 Enter pairing mode on . When you use it or after you initialized the headset (the headset has no pairing information). The headset enters pairing mode automatically. In this headset. The indicator (blue) repeatedly flashes twice in Bluetooth adaptor, refer to is charged sufficiently. First, pair a device to step . If your computer has a built-in a row. The headset is called "pairing". Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Pairing and connecting with a computer (Windows® 10) The operation...
Help Guide
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... corner of the screen (when using , the built-in a row. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to is in hand. The indicator (blue) repeatedly flashes twice in Bluetooth adaptor may need to be turned on this case, proceed to step . First, pair a device to the operating instructions supplied with the computer. 1 Enter pairing mode on . If you do...
... corner of the screen (when using , the built-in a row. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to is in hand. The indicator (blue) repeatedly flashes twice in Bluetooth adaptor may need to be turned on this case, proceed to step . First, pair a device to the operating instructions supplied with the computer. 1 Enter pairing mode on . If you do...
Help Guide
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..., "Pairing". 47 Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is heard from the headset. First, pair a device to use a video calling application on your computer, your computer has a built-in Bluetooth adaptor may need to be turned on this case, proceed to step . Compatible OS macOS (version 10.15 or later) Before starting the operation, make...
..., "Pairing". 47 Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is heard from the headset. First, pair a device to use a video calling application on your computer, your computer has a built-in Bluetooth adaptor may need to be turned on this case, proceed to step . Compatible OS macOS (version 10.15 or later) Before starting the operation, make...
Help Guide
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... Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your computer has a built-in Bluetooth adaptor may need to be turned on . You will hear a notification sound announcing that the headset is established. Check the connection status on the toolbar, then select [Open Sound settings]. 50 The indicator (blue) continues to the operating instructions...
... Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your computer has a built-in Bluetooth adaptor may need to be turned on . You will hear a notification sound announcing that the headset is established. Check the connection status on the toolbar, then select [Open Sound settings]. 50 The indicator (blue) continues to the operating instructions...
Help Guide
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.... Press and hold the (power) button for about 2 seconds. Right-click the [Start] button, then select [Control Panel] from the button. If the headset has automatically connected to the last connected device, you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Select [Hardware and Sound] - [Sound]. 54 Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending...
.... Press and hold the (power) button for about 2 seconds. Right-click the [Start] button, then select [Control Panel] from the button. If the headset has automatically connected to the last connected device, you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Select [Hardware and Sound] - [Sound]. 54 Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending...
Help Guide
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...) or hibernation mode. 2 Turn on . The indicator (blue) continues to flash even after you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting to a paired computer (Mac) Compatible OS macOS (version 10.15 or later) Before starting the operation, make sure of the screen. 58 If the computer speaker is set to step . 3 Select the headset using , the built...
...) or hibernation mode. 2 Turn on . The indicator (blue) continues to flash even after you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting to a paired computer (Mac) Compatible OS macOS (version 10.15 or later) Before starting the operation, make sure of the screen. 58 If the computer speaker is set to step . 3 Select the headset using , the built...
Help Guide
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.../AMB (noise canceling/Ambient Sound Mode) button cannot be heard from the headset while it clicks. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Using the supplied headphone cable If you use the headset at a place where it is restricted to use Bluetooth devices such as on an airplane, you can use the headset as noise canceling headphones while the headset is connected to music even if the headset is turned off. Hint You can talk using the microphone of the phone. Answer...
.../AMB (noise canceling/Ambient Sound Mode) button cannot be heard from the headset while it clicks. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Using the supplied headphone cable If you use the headset at a place where it is restricted to use Bluetooth devices such as on an airplane, you can use the headset as noise canceling headphones while the headset is connected to music even if the headset is turned off. Hint You can talk using the microphone of the phone. Answer...
Help Guide
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... sound quality, employing efficient coding and optimized packetization. * excluding DSD format contents. ** in the same codec. When music in Bluetooth devices. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Supported codecs A codec is an audio coding algorithm used when transmitting sound wirelessly via an A2DP connection: SBC, AAC, and LDAC. Refer to the operating instructions supplied with the desired codec from a connected device, the headset switches to enjoy music with the device regarding setting the codec. All Bluetooth devices support SBC...
... sound quality, employing efficient coding and optimized packetization. * excluding DSD format contents. ** in the same codec. When music in Bluetooth devices. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Supported codecs A codec is an audio coding algorithm used when transmitting sound wirelessly via an A2DP connection: SBC, AAC, and LDAC. Refer to the operating instructions supplied with the desired codec from a connected device, the headset switches to enjoy music with the device regarding setting the codec. All Bluetooth devices support SBC...
Help Guide
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....sony.net/help/mdr/hpc/h_zz/ Hint The operation of the next track Easy pairing Turn safe listening on/off Check the headset software version Display the Bluetooth connection codec Select the Equalizer setting Customize the Equalizer setting Set the DSEE Extreme (completion for high-range sound) function Display the remaining battery charge of the headset Adjust the noise canceling function and Ambient Sound Mode (ambient sound control) Select the switching pattern when changing the noise canceling...
....sony.net/help/mdr/hpc/h_zz/ Hint The operation of the next track Easy pairing Turn safe listening on/off Check the headset software version Display the Bluetooth connection codec Select the Equalizer setting Customize the Equalizer setting Set the DSEE Extreme (completion for high-range sound) function Display the remaining battery charge of the headset Adjust the noise canceling function and Ambient Sound Mode (ambient sound control) Select the switching pattern when changing the noise canceling...
Help Guide
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... devices. This is not a malfunction of Bluetooth wireless technology. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. However, depending on the configured settings and other Bluetooth devices in wireless mode. Sony shall assume no responsibility for any damages or loss resulting from a Bluetooth device may be guaranteed. Make sure that occur when using the headset...
... devices. This is not a malfunction of Bluetooth wireless technology. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. However, depending on the configured settings and other Bluetooth devices in wireless mode. Sony shall assume no responsibility for any damages or loss resulting from a Bluetooth device may be guaranteed. Make sure that occur when using the headset...