Setup Guide
Page 5
... detailed information about the different features of the SVR Recorder, and using RF cables 28 Example 7: Satellite and antenna or cable, with a VCR 30 Example 8: Satellite and cable with boxes, with the same name, such as the Troubleshooting section, and similar or related information. You will... find information about how to use the different features of this Setup Guide. A Note provides information that may be necessary to connect the SVR Recorder and activate the TiVo Service. The...
... detailed information about the different features of the SVR Recorder, and using RF cables 28 Example 7: Satellite and antenna or cable, with a VCR 30 Example 8: Satellite and cable with boxes, with the same name, such as the Troubleshooting section, and similar or related information. You will... find information about how to use the different features of this Setup Guide. A Note provides information that may be necessary to connect the SVR Recorder and activate the TiVo Service. The...
Setup Guide
Page 39
...output go through a switch box or set-top box or stereo, test the output cable on your TV before it into the SVR Recorder's input jacks. • Decide where the SVR Recorder should send its signal from your TV signal comes from (satellite, cable or antenna). Then, that has input jacks for... (http://www.tivo.com/). Work out where your TV source. In addition to the SVR Recorder and a VCR, you 'll also need to get the signal to your TV eventually, but you 're having trouble, see Troubleshooting on pages 55-60. Connecting Your Equipment General Hints • Study the "Back Panel...
...output go through a switch box or set-top box or stereo, test the output cable on your TV before it into the SVR Recorder's input jacks. • Decide where the SVR Recorder should send its signal from your TV signal comes from (satellite, cable or antenna). Then, that has input jacks for... (http://www.tivo.com/). Work out where your TV source. In addition to the SVR Recorder and a VCR, you 'll also need to get the signal to your TV eventually, but you 're having trouble, see Troubleshooting on pages 55-60. Connecting Your Equipment General Hints • Study the "Back Panel...
Setup Guide
Page 44
... help on page 55). If you can see the status of the dial-in numbers available for your Tivo Viewer's Guide for help , see the Troubleshooting section (on the various settings. Press SELECT to start the call takes about a minute, plus 1-2 minutes to choose one of the Above". Most people won...
... help on page 55). If you can see the status of the dial-in numbers available for your Tivo Viewer's Guide for help , see the Troubleshooting section (on the various settings. Press SELECT to start the call takes about a minute, plus 1-2 minutes to choose one of the Above". Most people won...
Setup Guide
Page 55
... number located on the following areas: • Connecting your SVR Recorder with quality support and customer service. You can also refer to the FAQ's listed in the manuals. Troubleshooting 55 Additional Information If you with your Warranty. Additional Information Additional Information Troubleshooting TiVo and Sony are dedicated to providing you have any questions or...
... number located on the following areas: • Connecting your SVR Recorder with quality support and customer service. You can also refer to the FAQ's listed in the manuals. Troubleshooting 55 Additional Information If you with your Warranty. Additional Information Additional Information Troubleshooting TiVo and Sony are dedicated to providing you have any questions or...
Setup Guide
Page 56
... repeatedly reports a busy signal trying to make a test call (choose "Make Test Call" from the Dial In Numbers screen. The SVR Recorder ships with the SVR Recorder modem's ability to make a call. • If you have low voltage. Try a shorter cord, or you have voice mail...options from the line since some models interfere with a 50' phone cord. After making changes, make a connection. Symptom My SVR Recorder isn't making the setup phone calls. 56 Troubleshooting Solution • Do not use a wireless phone connection. • Verify that you use a dial prefix for outside lines,...
... repeatedly reports a busy signal trying to make a test call (choose "Make Test Call" from the Dial In Numbers screen. The SVR Recorder ships with the SVR Recorder modem's ability to make a call. • If you have low voltage. Try a shorter cord, or you have voice mail...options from the line since some models interfere with a 50' phone cord. After making changes, make a connection. Symptom My SVR Recorder isn't making the setup phone calls. 56 Troubleshooting Solution • Do not use a wireless phone connection. • Verify that you use a dial prefix for outside lines,...
Setup Guide
Page 57
...to choose that the TiVo button points toward the SVR Recorder. • When you press any button on the cable box? • Did you select a working code from the list of codes for your cable box during Guided Setup? Additional Information Troubleshooting 57 If the LED does flash, make sure... that the batteries are positioned correctly in the Remote Control and that it so that the TiVo button points toward the SVR Recorder, not the cable box. • Is the IR...
...to choose that the TiVo button points toward the SVR Recorder. • When you press any button on the cable box? • Did you select a working code from the list of codes for your cable box during Guided Setup? Additional Information Troubleshooting 57 If the LED does flash, make sure... that the batteries are positioned correctly in the Remote Control and that it so that the TiVo button points toward the SVR Recorder, not the cable box. • Is the IR...
Setup Guide
Page 58
To verify this , press the MENU button on the back of the SVR Recorder? • Make sure that changes your satellite box during Guided Setup? To do this ,...select a working code from the list of codes for your channels, press the SELECT button on the back of the SVR Recorder, not the cable box. • Is the IR Emitter positioned so that it back in. Once you find... Control cable plugged into the upper serial jack on the Remote Control to choose that code. 58 Troubleshooting Symptom My channels aren't changing. (continued) Solution If you use your RCA set-top box's remote control to ...
To verify this , press the MENU button on the back of the SVR Recorder? • Make sure that changes your satellite box during Guided Setup? To do this ,...select a working code from the list of codes for your channels, press the SELECT button on the back of the SVR Recorder, not the cable box. • Is the IR Emitter positioned so that it back in. Once you find... Control cable plugged into the upper serial jack on the Remote Control to choose that code. 58 Troubleshooting Symptom My channels aren't changing. (continued) Solution If you use your RCA set-top box's remote control to ...
Setup Guide
Page 59
...you are receiving a video signal by temporarily connecting the video source directly to the TV. • Power cycle your SVR Recorder (unplug the AC power cord, wait 15 seconds, then reinsert the AC power cord). • Try swapping... screen. I see the frowning TiVo on every channel, your cable company hasn't merged or changed its name. Solution Your SVR Recorder is turned on. • Try changing channels. verify that is selected on this screen should say "OK" when ...• Check all the cable connections on the back of your Zip Code. Additional Information Troubleshooting 59
...you are receiving a video signal by temporarily connecting the video source directly to the TV. • Power cycle your SVR Recorder (unplug the AC power cord, wait 15 seconds, then reinsert the AC power cord). • Try swapping... screen. I see the frowning TiVo on every channel, your cable company hasn't merged or changed its name. Solution Your SVR Recorder is turned on. • Try changing channels. verify that is selected on this screen should say "OK" when ...• Check all the cable connections on the back of your Zip Code. Additional Information Troubleshooting 59
Setup Guide
Page 60
Symptom Audio/Video is out of sync. Solution • Try changing channels. • Press the PAUSE button on the Remote Control, move back a frame or two, then press PAUSE again to resume play. • Press the TiVo button to go to TiVo Central, then press the LIVE TV button to return to live television. • Power cycle your SVR Recorder (unplug the power cord, wait 15 seconds, then reinsert the power cord). • If you are using your stereo, it must be hooked up between the SVR Recorder and your TV to avoid an audio/video delay. 60 Troubleshooting
Symptom Audio/Video is out of sync. Solution • Try changing channels. • Press the PAUSE button on the Remote Control, move back a frame or two, then press PAUSE again to resume play. • Press the TiVo button to go to TiVo Central, then press the LIVE TV button to return to live television. • Power cycle your SVR Recorder (unplug the power cord, wait 15 seconds, then reinsert the power cord). • If you are using your stereo, it must be hooked up between the SVR Recorder and your TV to avoid an audio/video delay. 60 Troubleshooting
Setup Guide
Page 68
...regarding your Service account. If you still have questions, contact TiVo at : 1-877-585-SONY (7669) http://www.sony.com/dnr Refer to this Setup Guide (specifically the Troubleshooting section) for questions about your system does not function properly after restart. Printed in U.S.A. ...If you still have questions, contact Sony at : 1-877-FOR-TiVo (877-367-8486) http://www.tivo.com phone calls failing), programming the Remote Control, changing channels, or if your Warranty, connecting the SVR Recorder, initial Guided Setup difficulties (e.g.
...regarding your Service account. If you still have questions, contact TiVo at : 1-877-585-SONY (7669) http://www.sony.com/dnr Refer to this Setup Guide (specifically the Troubleshooting section) for questions about your system does not function properly after restart. Printed in U.S.A. ...If you still have questions, contact Sony at : 1-877-FOR-TiVo (877-367-8486) http://www.tivo.com phone calls failing), programming the Remote Control, changing channels, or if your Warranty, connecting the SVR Recorder, initial Guided Setup difficulties (e.g.
TiVo Viewer"s Guide (primary manual)
Page 6
Recording Options 34 Search By Title 36 WishLists 37 TiVo's Suggestions 44 Record by Time or Channel 45 Season Pass Manager 48 To Do List 49 Chapter 5: Messages and Setup 51 TiVo Messages 52 My Preferences 53 Recorder & Phone Setup 62 System Information 66 Troubleshooting 67 System Reset 68 Standby 69 Chapter 6: Troubleshooting 71 Customer Support 72 Troubleshooting 73 Index 95 v
Recording Options 34 Search By Title 36 WishLists 37 TiVo's Suggestions 44 Record by Time or Channel 45 Season Pass Manager 48 To Do List 49 Chapter 5: Messages and Setup 51 TiVo Messages 52 My Preferences 53 Recorder & Phone Setup 62 System Information 66 Troubleshooting 67 System Reset 68 Standby 69 Chapter 6: Troubleshooting 71 Customer Support 72 Troubleshooting 73 Index 95 v
TiVo Viewer"s Guide (primary manual)
Page 9
... through the process. You will have set up your recorder. • Guided Setup requires two phone calls. If you get stuck, look for tips and troubleshooting in Messages & Setup. (See Chapter 5 for details.) • Guided Setup is easy. Try to re-initiate the phone calls later. You can also change depending...
... through the process. You will have set up your recorder. • Guided Setup requires two phone calls. If you get stuck, look for tips and troubleshooting in Messages & Setup. (See Chapter 5 for details.) • Guided Setup is easy. Try to re-initiate the phone calls later. You can also change depending...
TiVo Viewer"s Guide (primary manual)
Page 10
... a nearby community that serves your zip code, enter the zip code of a nearby cable service to fit on one screen. Tips and Troubleshooting Zip Code. You are responsible for troubleshooting steps. If your zip code. If you're not sure, or if you receive. If there is available as a local call doesn...
... a nearby community that serves your zip code, enter the zip code of a nearby cable service to fit on one screen. Tips and Troubleshooting Zip Code. You are responsible for troubleshooting steps. If your zip code. If you're not sure, or if you receive. If there is available as a local call doesn...
TiVo Viewer"s Guide (primary manual)
Page 12
... a guess about your provider or lineup, verify that channel. Finally, press the RIGHT arrow to Cable/Satellite Box. For help choosing a connection method, see the Troubleshooting suggestions on page 6 (Hint: the first one is easier, more reliable, and faster than an IR connection. First, if you had the lineup to the...
... a guess about your provider or lineup, verify that channel. Finally, press the RIGHT arrow to Cable/Satellite Box. For help choosing a connection method, see the Troubleshooting suggestions on page 6 (Hint: the first one is easier, more reliable, and faster than an IR connection. First, if you had the lineup to the...
TiVo Viewer"s Guide (primary manual)
Page 14
...TV (pause, instant replay, slow motion). A message at all your program information-which includes program titles, times, channels, and descriptions-for troubleshooting steps. If you need to Record screen will let you know if you pick the phone up and wait a few hours. When you ...'ll see pages 73 to organize program information for troubleshooting steps. When the recorder has finished downloading your telephone, then hang it , press SELECT to find a slow code that changes the ...
...TV (pause, instant replay, slow motion). A message at all your program information-which includes program titles, times, channels, and descriptions-for troubleshooting steps. If you need to Record screen will let you know if you pick the phone up and wait a few hours. When you ...'ll see pages 73 to organize program information for troubleshooting steps. When the recorder has finished downloading your telephone, then hang it , press SELECT to find a slow code that changes the ...
TiVo Viewer"s Guide (primary manual)
Page 70
... , press SELECT. Change Dialing Options. Select "Set Dial-In Number." The Dial-In Number screen appears. 3. When you select this option for troubleshooting or other unusual circumstances. However, for troubleshooting or other unusual circumstances, you may wish to use , you do not need to make the daily call has finished, press SELECT...
... , press SELECT. Change Dialing Options. Select "Set Dial-In Number." The Dial-In Number screen appears. 3. When you select this option for troubleshooting or other unusual circumstances. However, for troubleshooting or other unusual circumstances, you may wish to use , you do not need to make the daily call has finished, press SELECT...
TiVo Viewer"s Guide (primary manual)
Page 72
...for a dial tone before it to avoid disrupting a call , you may help you are tone.) Set "Phone Avail." Detection turned off, if you troubleshoot problems with the the TiVo service 5 TiVo Central Messages & Setup Recorder & Phone Setup Phone Connection 65 Detection is off , if you can determine ...whether the phone line is on by detecting voltage on the line. Set Dial Tone Detection. Phone Troubleshooting This screen provides tips that may hear a click on the phone when the recorder tries to Phone Dialing Options. This allows it starts dialing...
...for a dial tone before it to avoid disrupting a call , you may help you are tone.) Set "Phone Avail." Detection turned off, if you troubleshoot problems with the the TiVo service 5 TiVo Central Messages & Setup Recorder & Phone Setup Phone Connection 65 Detection is off , if you can determine ...whether the phone line is on by detecting voltage on the line. Set Dial Tone Detection. Phone Troubleshooting This screen provides tips that may hear a click on the phone when the recorder tries to Phone Dialing Options. This allows it starts dialing...
TiVo Viewer"s Guide (primary manual)
Page 74
... through a serial connection. • You may have to use Parental Controls. You can also find tips in Chapter 6 and additional troubleshooting at the top of the screen are for set of tips, which deal with your phone connection. Use CHAN UP/ DOWN to use... CHAN UP/DOWN to the recorder. Troubleshooting 5 TiVo Central Messages & Setup Troubleshooting 67 Troubleshooting Parental Controls Troubleshooting This screen provides a brief description of how to see all of the text on Parental Controls, see page 53...
... through a serial connection. • You may have to use Parental Controls. You can also find tips in Chapter 6 and additional troubleshooting at the top of the screen are for set of tips, which deal with your phone connection. Use CHAN UP/ DOWN to use... CHAN UP/DOWN to the recorder. Troubleshooting 5 TiVo Central Messages & Setup Troubleshooting 67 Troubleshooting Parental Controls Troubleshooting This screen provides a brief description of how to see all of the text on Parental Controls, see page 53...
TiVo Viewer"s Guide (primary manual)
Page 75
... List. Completing this process may take over an hour. It also clears the current password and resets Parental Controls to restart the recorder as a routine troubleshooting step. Shuts down the recorder and starts it up again. You will reset the Channels You Receive and Favorites channel lists to Record. Selecting a reset...
... List. Completing this process may take over an hour. It also clears the current password and resets Parental Controls to restart the recorder as a routine troubleshooting step. Shuts down the recorder and starts it up again. You will reset the Channels You Receive and Favorites channel lists to Record. Selecting a reset...
TiVo Viewer"s Guide (primary manual)
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CHAPTER 6 Troubleshooting Customer Support 72 Troubleshooting 73
CHAPTER 6 Troubleshooting Customer Support 72 Troubleshooting 73