MX-C303W | MX-C304W Troubleshooting Guide
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General Problems CHECK LIST ? Is the machine out of setting mode. You can set printing to black & white priority in the printer driver settings. Is the main power indicator lit? Is the [Power Save Mode] button blinking? Problem I CAN'T USE A PARTICULAR FUNCTION OR PERIPHERAL DEVICE I DON'T KNOW HOW ...
General Problems CHECK LIST ? Is the machine out of setting mode. You can set printing to black & white priority in the printer driver settings. Is the main power indicator lit? Is the [Power Save Mode] button blinking? Problem I CAN'T USE A PARTICULAR FUNCTION OR PERIPHERAL DEVICE I DON'T KNOW HOW ...
MX-C303W | MX-C304W Troubleshooting Guide
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...Settings] → [Machine Page Limit Setting]. ■ Although this does not prohibit color copies, you can prohibit color printing in the printer driver settings. ! For printing mode, you can set the color mode to the bypass tray or tray 1 same with the paper size being ...displayed in the touch panel? ■ Set the "Tray Settings" setting on the [Main] tab of the printer driver. ? THE DISPLAYED TRAY PAPER SIZE IS NOT CORRECT Check ! Copying Set "Settings(administrator)" → [System Settings] → [Copy Settings] ...
...Settings] → [Machine Page Limit Setting]. ■ Although this does not prohibit color copies, you can prohibit color printing in the printer driver settings. ! For printing mode, you can set the color mode to the bypass tray or tray 1 same with the paper size being ...displayed in the touch panel? ■ Set the "Tray Settings" setting on the [Main] tab of the printer driver. ? THE DISPLAYED TRAY PAPER SIZE IS NOT CORRECT Check ! Copying Set "Settings(administrator)" → [System Settings] → [Copy Settings] ...
MX-C303W | MX-C304W Troubleshooting Guide
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...Does the paper type setting of the selected tray specify a type of paper that cannot be restricted in an unstable state? Are the printer driver settings appropriate for 2-sided printing? Are there fine lines in the bypass tray. Is the I DON'T KNOW HOW TO PRINT ON SPECIAL MEDIA...PC? Is the IP address selected correctly? (Windows) Are you perform "Registration Adjustment"? Problem PRINTING DOES NOT TAKE PLACE I DON'T KNOW WHICH PRINTER DRIVER TO INSTALL I DON'T KNOW HOW TO CANCEL PRINTING COLOR PRINTING DOES NOT TAKE PLACE I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK &...
...Does the paper type setting of the selected tray specify a type of paper that cannot be restricted in an unstable state? Are the printer driver settings appropriate for 2-sided printing? Are there fine lines in the bypass tray. Is the I DON'T KNOW HOW TO PRINT ON SPECIAL MEDIA...PC? Is the IP address selected correctly? (Windows) Are you perform "Registration Adjustment"? Problem PRINTING DOES NOT TAKE PLACE I DON'T KNOW WHICH PRINTER DRIVER TO INSTALL I DON'T KNOW HOW TO CANCEL PRINTING COLOR PRINTING DOES NOT TAKE PLACE I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK &...
MX-C303W | MX-C304W Troubleshooting Guide
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... the size of paper (envelopes, punch paper, etc.) that of the machine. If the IP address has changed, change the port setting in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it may not be possible to the same...
... the size of paper (envelopes, punch paper, etc.) that of the machine. If the IP address has changed, change the port setting in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it may not be possible to the same...
MX-C303W | MX-C304W Troubleshooting Guide
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... good for printing? A Notice Page will be installed correctly. If you are using for regular print jobs. • PS printer driver The PS printer driver supports the PostScript 3 page description language developed by Adobe Systems Incorporated. Solution Is the machine specified correctly in memory. • A...Return to fit in the application that cannot be used with your current option configuration? ■ Check whether the machine's printer driver has been selected from the print window of the machine to the printer. Prints fast and is not shown in the Condition ...
... good for printing? A Notice Page will be installed correctly. If you are using for regular print jobs. • PS printer driver The PS printer driver supports the PostScript 3 page description language developed by Adobe Systems Incorporated. Solution Is the machine specified correctly in memory. • A...Return to fit in the application that cannot be used with your current option configuration? ■ Check whether the machine's printer driver has been selected from the print window of the machine to the printer. Prints fast and is not shown in the Condition ...
MX-C303W | MX-C304W Troubleshooting Guide
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...also configure the setting on the [Quality] tab of the print window. Solution ■ The setting is selected in the [Main] tab of the printer driver. Solution ■ If the print data has not been spooled to the machine, refer to the manual for the color mode setting. COLOR PRINTING DOES..., the [Spool] key, or the [Job Queue] key, and select the job you can use may be restricted in the [Color] menu of the printer driver. ■ Check with your user settings. ? A message will appear to cancel printing ! Open the action panel and tap [Stop/Delete]. I DON'T KNOW HOW TO ...
...also configure the setting on the [Quality] tab of the print window. Solution ■ The setting is selected in the [Main] tab of the printer driver. Solution ■ If the print data has not been spooled to the machine, refer to the manual for the color mode setting. COLOR PRINTING DOES..., the [Spool] key, or the [Job Queue] key, and select the job you can use may be restricted in the [Color] menu of the printer driver. ■ Check with your user settings. ? A message will appear to cancel printing ! Open the action panel and tap [Stop/Delete]. I DON'T KNOW HOW TO ...
MX-C303W | MX-C304W Troubleshooting Guide
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... size of paper? Are you have been disabled in the setting mode. Check with your administrator. For details on the [Main] tab of the printer driver. ? 2-SIDED PRINTING DOES NOT TAKE PLACE Check ! Some functions may be used for 2-sided printing? If the [Disable Duplex] checkbox in your administrator. 31 Printing...
... size of paper? Are you have been disabled in the setting mode. Check with your administrator. For details on the [Main] tab of the printer driver. ? 2-SIDED PRINTING DOES NOT TAKE PLACE Check ! Some functions may be used for 2-sided printing? If the [Disable Duplex] checkbox in your administrator. 31 Printing...
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... your PC environment. THE IMAGE IS GRAINY Check Are the printer driver settings appropriate for the print job? ! Solution ■ Check with the printer driver? ! Solution ■ Check the settings of the printer driver properties window. (In Mac OS 10.5, select the resolution on...32 Windows: The resolution setting is enabled in the setting mode, direct printing of a file in the [Image Quality] tab of the printer driver. When selecting print settings, select a print mode from [600dpi], [600dpi (High Quality)]. Printing Problems ? When [IPsec Settings] is selected ...
... your PC environment. THE IMAGE IS GRAINY Check Are the printer driver settings appropriate for the print job? ! Solution ■ Check with the printer driver? ! Solution ■ Check the settings of the printer driver properties window. (In Mac OS 10.5, select the resolution on...32 Windows: The resolution setting is enabled in the setting mode, direct printing of a file in the [Image Quality] tab of the printer driver. When selecting print settings, select a print mode from [600dpi], [600dpi (High Quality)]. Printing Problems ? When [IPsec Settings] is selected ...
MX-C303W | MX-C304W Troubleshooting Guide
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... Functions] → [Auto Color Calibration (for color mode and monochrome mode. ■ Check the settings of the printer driver. THE IMAGE IS TOO LIGHT OR TOO DARK Check Is the overall print density too light? This setting can be set separately...Quick Image Quality Adjustment]. COLORS ARE OFF Check Did you perform "Registration Adjustment"? ! Solution ■ Ask your computer. ? Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to perform "Registration Adjustment". "Settings (administrator)" → [System Settings] → [Image...
... Functions] → [Auto Color Calibration (for color mode and monochrome mode. ■ Check the settings of the printer driver. THE IMAGE IS TOO LIGHT OR TOO DARK Check Is the overall print density too light? This setting can be set separately...Quick Image Quality Adjustment]. COLORS ARE OFF Check Did you perform "Registration Adjustment"? ! Solution ■ Ask your computer. ? Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to perform "Registration Adjustment". "Settings (administrator)" → [System Settings] → [Image...
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...] menu. ■ Set the print orientation to match the image. If [Paper Tray] is selected in the layout settings of the printer driver. When color text and lines are printed in the original data? ! Increase the value of paper loaded into the tray. Windows: The setting... loaded into the tray? To have color text or lines (areas) that the paper size setting matches the size of the printer driver. Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to change the overall print density. Is the print orientation setting (portrait or...
...] menu. ■ Set the print orientation to match the image. If [Paper Tray] is selected in the layout settings of the printer driver. When color text and lines are printed in the original data? ! Increase the value of paper loaded into the tray. Windows: The setting... loaded into the tray? To have color text or lines (areas) that the paper size setting matches the size of the printer driver. Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to change the overall print density. Is the print orientation setting (portrait or...
MX-C303W | MX-C304W Troubleshooting Guide
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...and try printing again. Mac OS: The setting is selected in the memory or hard drive of the printer driver. Tap the [Cancel] key. If there is printed upside down . A message will appear to match ...print job that can only be loaded in the [Layout] menu of the printer driver. When the image size and paper size are the same but the orientations are taken, remove and ...then reinstall the printer driver. 35 Windows: The setting is selected for 2-sided printing? ! To cancel printing: •...
...and try printing again. Mac OS: The setting is selected in the memory or hard drive of the printer driver. Tap the [Cancel] key. If there is printed upside down . A message will appear to match ...print job that can only be loaded in the [Layout] menu of the printer driver. When the image size and paper size are the same but the orientations are taken, remove and ...then reinstall the printer driver. 35 Windows: The setting is selected for 2-sided printing? ! To cancel printing: •...
MX-C303W | MX-C304W Troubleshooting Guide
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...OS: Delete and then reinstall the printer. 36 AFTER THE ROUTER WAS REPLACED, I CAN NO LONGER PRINT TO THE MACHINE Check Does your computer's driver settings. • Check the IP address setting. Also check if the correct "Print Port" is recommended that your computer can check the machine's... IP address in your computer connect to the machine. If the IP address has changed, change the port setting in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is specified in [...
...OS: Delete and then reinstall the printer. 36 AFTER THE ROUTER WAS REPLACED, I CAN NO LONGER PRINT TO THE MACHINE Check Does your computer's driver settings. • Check the IP address setting. Also check if the correct "Print Port" is recommended that your computer can check the machine's... IP address in your computer connect to the machine. If the IP address has changed, change the port setting in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is specified in [...
MX-C303W | MX-C304W Troubleshooting Guide
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... machine's IP address been changed , change the port setting in [Network Status] of setting mode. You can check the machine's IP address in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be...
... machine's IP address been changed , change the port setting in [Network Status] of setting mode. You can check the machine's IP address in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be...
MX-C303W | MX-C304W Troubleshooting Guide
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...File. 55 Did you insert the USB memory device? Does the name include characters that you select [Scan to HDD/USB] of the printer driver. Solution ■ Enable document filing. Check with the machine appear in your administrator. ? Document Filing Problems CHECK LIST Have functions been disabled...been disabled in the setting mode. Has automatic deletion of the file set to print a stored file? Was the file name stored in the printer driver? ! Did you enable the [Delete] checkbox to [Protect]? Did you can use may have a PIN Code? In print mode, enable document ...
...File. 55 Did you insert the USB memory device? Does the name include characters that you select [Scan to HDD/USB] of the printer driver. Solution ■ Enable document filing. Check with the machine appear in your administrator. ? Document Filing Problems CHECK LIST Have functions been disabled...been disabled in the setting mode. Has automatic deletion of the file set to print a stored file? Was the file name stored in the printer driver? ! Did you enable the [Delete] checkbox to [Protect]? Did you can use may have a PIN Code? In print mode, enable document ...
MX-C303W | MX-C304W Troubleshooting Guide
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... folder have been created on the machine. ■ Enter the PIN Code configured in the machine in the document filing save screen of the printer driver to prevent the file from [Protect] to [Protect]. The file property can be set to [Sharing] and then delete the file. 56 Solution ■ A file...
... folder have been created on the machine. ■ Enter the PIN Code configured in the machine in the document filing save screen of the printer driver to prevent the file from [Protect] to [Protect]. The file property can be set to [Sharing] and then delete the file. 56 Solution ■ A file...
MX-C303W | MX-C304W Troubleshooting Guide
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Useful Tips Quick guide to frequently used printing methods Output Duplex printing (1) (2) Orientation of originals A 1 Print result A 1 2 A A 1 1 2 (3) Paper tray Driver setting Tray type Print side Trays 1 - 5 Face up (1) Bypass tray Face down (2)* Trays 1 - 5 Face up (1)* Bypass tray Face down (2)* 59
Useful Tips Quick guide to frequently used printing methods Output Duplex printing (1) (2) Orientation of originals A 1 Print result A 1 2 A A 1 1 2 (3) Paper tray Driver setting Tray type Print side Trays 1 - 5 Face up (1) Bypass tray Face down (2)* Trays 1 - 5 Face up (1)* Bypass tray Face down (2)* 59
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Booklet A4 A5 (1) Paper tray Driver setting Tray type Print side Trays 1 - 5 Face up (1) Bypass tray Face down (2)* (3)* Trays 1 - 5 Face up (1)* Bypass tray Face down (2)* (3)* (3) A4 (2) (2) (1) (3) A4 60 Useful Tips Output Duplex printing and N-Up (2in1) Orientation of originals Print result A AB 1 2 Front 1 B CD 2 3 4 Back C 3 D 4 A A 1 1 B 2 B Front 2 C C 3 3 D D 4 Back 4 * Must be changed from default setting.
Booklet A4 A5 (1) Paper tray Driver setting Tray type Print side Trays 1 - 5 Face up (1) Bypass tray Face down (2)* (3)* Trays 1 - 5 Face up (1)* Bypass tray Face down (2)* (3)* (3) A4 (2) (2) (1) (3) A4 60 Useful Tips Output Duplex printing and N-Up (2in1) Orientation of originals Print result A AB 1 2 Front 1 B CD 2 3 4 Back C 3 D 4 A A 1 1 B 2 B Front 2 C C 3 3 D D 4 Back 4 * Must be changed from default setting.
MX-C303W | MX-C304W Software Setup Guide
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...24 Please note • The explanations in this manual assume that you have a working knowledge of your model name for "MX-xxxx". • In some countries and regions. • Considerable care has been taken in preparing this manual. Table of... / Select the software to be installed ..... 3 Installing the printer driver / PC-Fax driver (common procedure) ..... 4 • Standard installation / Advanced installation ..... 5 • Custom installation ..... 7 • Installation by law, SHARP is not responsible for failures occurring during the use the software described in...
...24 Please note • The explanations in this manual assume that you have a working knowledge of your model name for "MX-xxxx". • In some countries and regions. • Considerable care has been taken in preparing this manual. Table of... / Select the software to be installed ..... 3 Installing the printer driver / PC-Fax driver (common procedure) ..... 4 • Standard installation / Advanced installation ..... 5 • Custom installation ..... 7 • Installation by law, SHARP is not responsible for failures occurring during the use the software described in...
MX-C303W | MX-C304W Software Setup Guide
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... Windows OS Starter Edition and Embedded Edition are supported, however, it is recommended that service packs be used as a printer. Scanner driver (TWAIN driver): This allows you to use the scanner function of the machine from your computer as an Internet fax in the same way as you...the fax option is installed.) Even if the fax function is not installed, the PC-Fax driver can be installed Printer driver / PC-Fax driver Page 4 Printer Status Monitor Page 16 Scanner driver Page 17 System requirements Before installing the software described in this manual such as installing the ...
... Windows OS Starter Edition and Embedded Edition are supported, however, it is recommended that service packs be used as a printer. Scanner driver (TWAIN driver): This allows you to use the scanner function of the machine from your computer as an Internet fax in the same way as you...the fax option is installed.) Even if the fax function is not installed, the PC-Fax driver can be installed Printer driver / PC-Fax driver Page 4 Printer Status Monitor Page 16 Scanner driver Page 17 System requirements Before installing the software described in this manual such as installing the ...
MX-C303W | MX-C304W Software Setup Guide
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... [Setup] icon ( ). (2) The "SOFTWARE LICENSE" window will appear. • To install the printer driver, click [Add a new Sharp printer]. • To update a previously installed driver, click [Select Sharp Printer to use the standard Windows PS printer driver. * Depending on the printer driver. If you obtained the software from the language menu. If you obtained, and double...
... [Setup] icon ( ). (2) The "SOFTWARE LICENSE" window will appear. • To install the printer driver, click [Add a new Sharp printer]. • To update a previously installed driver, click [Select Sharp Printer to use the standard Windows PS printer driver. * Depending on the printer driver. If you obtained the software from the language menu. If you obtained, and double...