MX-C303W | MX-C304W Troubleshooting Guide
Page 7
... thin paper? Code:xx-xx*." You can set copying to the bypass tray or tray 1 same with the paper size being displayed in the printer driver settings. General Problems CHECK LIST ? Is the [Power Save Mode] button blinking? For printing mode, you can be used in each mode (copy, print, image...
... thin paper? Code:xx-xx*." You can set copying to the bypass tray or tray 1 same with the paper size being displayed in the printer driver settings. General Problems CHECK LIST ? Is the [Power Save Mode] button blinking? For printing mode, you can be used in each mode (copy, print, image...
MX-C303W | MX-C304W Troubleshooting Guide
Page 12
... prohibit color copies, you can set the color mode to the bypass tray or tray 1 same with the paper size being displayed in the printer driver settings. ! General Problems ? Copying Set "Settings(administrator)" → [System Settings] → [Copy Settings] → [Initial Status Settings] → ... tray or tray 1. 12 Solution Is the paper size loaded to black & white priority as a means of reducing the number of the printer driver. ? I DON'T KNOW HOW TO PROHIBIT COLOR PRINTING Check You can set printing to black & white priority in the touch panel? ■...
... prohibit color copies, you can set the color mode to the bypass tray or tray 1 same with the paper size being displayed in the printer driver settings. ! General Problems ? Copying Set "Settings(administrator)" → [System Settings] → [Copy Settings] → [Initial Status Settings] → ... tray or tray 1. 12 Solution Is the paper size loaded to black & white priority as a means of reducing the number of the printer driver. ? I DON'T KNOW HOW TO PROHIBIT COLOR PRINTING Check You can set printing to black & white priority in the touch panel? ■...
MX-C303W | MX-C304W Troubleshooting Guide
Page 27
...your computer in the original data? Are there fine lines in an unstable state? Problem PRINTING DOES NOT TAKE PLACE I DON'T KNOW WHICH PRINTER DRIVER TO INSTALL I DON'T KNOW HOW TO CANCEL PRINTING COLOR PRINTING DOES NOT TAKE PLACE I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK ...your user settings. Have functions been disabled by the administrator? Does the paper type setting of the selected tray specify a type of each printer driver before installing. Was a Notice Page printed? Some functions may be used for the print job? Is the machine connected to the same network ...
...your computer in the original data? Are there fine lines in an unstable state? Problem PRINTING DOES NOT TAKE PLACE I DON'T KNOW WHICH PRINTER DRIVER TO INSTALL I DON'T KNOW HOW TO CANCEL PRINTING COLOR PRINTING DOES NOT TAKE PLACE I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK ...your user settings. Have functions been disabled by the administrator? Does the paper type setting of the selected tray specify a type of each printer driver before installing. Was a Notice Page printed? Some functions may be used for the print job? Is the machine connected to the same network ...
MX-C303W | MX-C304W Troubleshooting Guide
Page 28
... 35 35 35 36 ? If you run multiple applications at once or there is securely connected to the hub as your computer in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it may not be assigned to print correctly...
... 35 35 35 36 ? If you run multiple applications at once or there is securely connected to the hub as your computer in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it may not be assigned to print correctly...
MX-C303W | MX-C304W Troubleshooting Guide
Page 29
... is too large to configure an appropriate time in the display. I /O timeout setting too short? Excellent reproduction of each printer driver before installing. ! Ask the administrator of the problem if a print job cannot be printed in the following situations. • ...Condition Settings that the routers and other network connection devices are operating correctly. Install and use the printer drivers that include fine graphics. • PPD driver The PPD driver enables the machine to correct the problem. ■ Check with your administrator. ■ Initialize the Condition...
... is too large to configure an appropriate time in the display. I /O timeout setting too short? Excellent reproduction of each printer driver before installing. ! Ask the administrator of the problem if a print job cannot be printed in the following situations. • ...Condition Settings that the routers and other network connection devices are operating correctly. Install and use the printer drivers that include fine graphics. • PPD driver The PPD driver enables the machine to correct the problem. ■ Check with your administrator. ■ Initialize the Condition...
MX-C303W | MX-C304W Troubleshooting Guide
Page 30
...key. ? Solution ■ Select "Auto" or "Color" for your administrator. Windows: The setting is configured in the [Color] menu of the printer driver. Mac OS: The color mode setting is selected in your user settings. ? Printing Problems ? Open the action panel and tap [Stop/Delete]. Have functions... confirm the cancelation. For color, select [Color]. In Windows, you can also configure the setting on the [Quality] tab of the printer driver. Solution ■ If the print data has not been spooled to the machine, refer to cancel printing ! I DON'T KNOW HOW TO ...
...key. ? Solution ■ Select "Auto" or "Color" for your administrator. Windows: The setting is configured in the [Color] menu of the printer driver. Mac OS: The color mode setting is selected in your user settings. ? Printing Problems ? Open the action panel and tap [Stop/Delete]. Have functions... confirm the cancelation. For color, select [Color]. In Windows, you can also configure the setting on the [Quality] tab of the printer driver. Solution ■ If the print data has not been spooled to the machine, refer to cancel printing ! I DON'T KNOW HOW TO ...
MX-C303W | MX-C304W Troubleshooting Guide
Page 31
... be used for duplex printing. Printing Problems ? For details on the [Main] tab of paper? When you using a special size or type of the printer driver. ? 2-SIDED PRINTING DOES NOT TAKE PLACE Check ! If the [Disable Duplex] checkbox in the paper properties screen is enabled, the functions that can use may...
... be used for duplex printing. Printing Problems ? For details on the [Main] tab of paper? When you using a special size or type of the printer driver. ? 2-SIDED PRINTING DOES NOT TAKE PLACE Check ! If the [Disable Duplex] checkbox in the paper properties screen is enabled, the functions that can use may...
MX-C303W | MX-C304W Troubleshooting Guide
Page 32
...your PC environment. Solution ■ Check with the printer driver? ! Solution ■ Open the printer properties dialog box and click [Auto Configuration] on the [Color] menu in the [Image Quality] tab of the printer driver. When [IPsec Settings] is selected in the print window....) 32 For information about [IPsec Settings], consult your administrator. Solution ■ Check the settings of the printer driver properties window. (In Mac OS 10.5, select the resolution on the [Options] tab. (Windows) If auto configuration cannot be possible in...
...your PC environment. Solution ■ Check with the printer driver? ! Solution ■ Open the printer properties dialog box and click [Auto Configuration] on the [Color] menu in the [Image Quality] tab of the printer driver. When [IPsec Settings] is selected in the print window....) 32 For information about [IPsec Settings], consult your administrator. Solution ■ Check the settings of the printer driver properties window. (In Mac OS 10.5, select the resolution on the [Options] tab. (Windows) If auto configuration cannot be possible in...
MX-C303W | MX-C304W Troubleshooting Guide
Page 33
... density. Solution ■ Ask your computer. ? Does the image (particularly a photo) need correction? (Windows) ! Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to perform "Registration Adjustment". "Settings (administrator)" → [System Settings] → [Image... corrections in a case such as when image editing software is not installed on the [Color Adjustment] tab of the printer driver. This setting can be set separately for Print)] 33 COLORS ARE OFF Check Did you perform "Registration Adjustment"? ! Select...
... density. Solution ■ Ask your computer. ? Does the image (particularly a photo) need correction? (Windows) ! Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to perform "Registration Adjustment". "Settings (administrator)" → [System Settings] → [Image... corrections in a case such as when image editing software is not installed on the [Color Adjustment] tab of the printer driver. This setting can be set separately for Print)] 33 COLORS ARE OFF Check Did you perform "Registration Adjustment"? ! Select...
MX-C303W | MX-C304W Troubleshooting Guide
Page 34
... bitmap images cannot be cut off. 34 To have color text or lines (areas) that the paper size setting matches the size of the printer driver. Select "Settings (administrator)" - [System Settings] → [Image Quality Adjustment] → [Print Image Quality] → [Color Line Width Adjustment]. Are ...difficult to change the overall print density. Solution ■ Check the settings of paper loaded into the tray. Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to match the image. Solution Does the paper size specified by the job match the ...
... bitmap images cannot be cut off. 34 To have color text or lines (areas) that the paper size setting matches the size of the printer driver. Select "Settings (administrator)" - [System Settings] → [Image Quality Adjustment] → [Print Image Quality] → [Color Line Width Adjustment]. Are ...difficult to change the overall print density. Solution ■ Check the settings of paper loaded into the tray. Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to match the image. Solution Does the paper size specified by the job match the ...
MX-C303W | MX-C304W Troubleshooting Guide
Page 35
... machine and only a small amount of paper (envelopes, punch paper, etc.) that you wish to lengthen the timeout setting of the printer driver. In this event, rotate the image 180 degrees before printing. Solution ■ Rotate the image 180 degrees before printing. Windows: The setting...performed, every other page is automatically rotated to set the appropriate binding position. Mac OS: The setting is only a small amount of the printer driver. If there is selected in "Orientation" on the [Main] tab of free space remaining in a fixed orientation? Tap the [Cancel] key...
... machine and only a small amount of paper (envelopes, punch paper, etc.) that you wish to lengthen the timeout setting of the printer driver. In this event, rotate the image 180 degrees before printing. Solution ■ Rotate the image 180 degrees before printing. Windows: The setting...performed, every other page is automatically rotated to set the appropriate binding position. Mac OS: The setting is only a small amount of the printer driver. If there is selected in "Orientation" on the [Main] tab of free space remaining in a fixed orientation? Tap the [Cancel] key...
MX-C303W | MX-C304W Troubleshooting Guide
Page 36
...setting in your computer may not be possible if the IP address changes. Also check if the correct "Print Port" is specified in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended...] • Check if the correct print port is set on the computer. Solution ■ The network connection between the machine and your computer's driver settings. • Check the IP address setting. Check the machine's IP address and your computer's IP address, and make sure that a permanent ...
...setting in your computer may not be possible if the IP address changes. Also check if the correct "Print Port" is specified in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended...] • Check if the correct print port is set on the computer. Solution ■ The network connection between the machine and your computer's driver settings. • Check the IP address setting. Check the machine's IP address and your computer's IP address, and make sure that a permanent ...
MX-C303W | MX-C304W Troubleshooting Guide
Page 54
You can check the machine's IP address in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be ...
You can check the machine's IP address in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be ...
MX-C303W | MX-C304W Troubleshooting Guide
Page 55
... PRINT BY USB DIRECT PRINT Check Did you enable the [Delete] checkbox to print a stored file? Did you enable document filing in the printer driver? Was the file name stored in the Quick File folder? Did you insert the USB memory device? In print mode, enable document filing on the..., specify Document Filing settings from USB Memory to Print] in [Scan to [Protect]? Did you select [Scan to External Memory Device] in the printer driver? ! When user authentication is enabled, the functions that cannot be restricted in the setting mode. Is the property of the printer...
... PRINT BY USB DIRECT PRINT Check Did you enable the [Delete] checkbox to print a stored file? Did you enable document filing in the printer driver? Was the file name stored in the Quick File folder? Did you insert the USB memory device? In print mode, enable document filing on the..., specify Document Filing settings from USB Memory to Print] in [Scan to [Protect]? Did you select [Scan to External Memory Device] in the printer driver? ! When user authentication is enabled, the functions that cannot be restricted in the setting mode. Is the property of the printer...
MX-C303W | MX-C304W Troubleshooting Guide
Page 56
... File Settings] ? When [Automatic Deletion of File Settings] is enabled in the setting mode, the files in the document filing save screen of the printer driver to [Protect]. Solution ■ If you enable the [Delete] checkbox to [Protect]? ! A FILE CANNOT BE DELETED Check Is the property of document filing files been...
... File Settings] ? When [Automatic Deletion of File Settings] is enabled in the setting mode, the files in the document filing save screen of the printer driver to [Protect]. Solution ■ If you enable the [Delete] checkbox to [Protect]? ! A FILE CANNOT BE DELETED Check Is the property of document filing files been...
MX-C303W | MX-C304W Troubleshooting Guide
Page 59
Useful Tips Quick guide to frequently used printing methods Output Duplex printing (1) (2) Orientation of originals A 1 Print result A 1 2 A A 1 1 2 (3) Paper tray Driver setting Tray type Print side Trays 1 - 5 Face up (1) Bypass tray Face down (2)* Trays 1 - 5 Face up (1)* Bypass tray Face down (2)* 59
Useful Tips Quick guide to frequently used printing methods Output Duplex printing (1) (2) Orientation of originals A 1 Print result A 1 2 A A 1 1 2 (3) Paper tray Driver setting Tray type Print side Trays 1 - 5 Face up (1) Bypass tray Face down (2)* Trays 1 - 5 Face up (1)* Bypass tray Face down (2)* 59
MX-C303W | MX-C304W Troubleshooting Guide
Page 60
Booklet A4 A5 (1) Paper tray Driver setting Tray type Print side Trays 1 - 5 Face up (1) Bypass tray Face down (2)* (3)* Trays 1 - 5 Face up (1)* Bypass tray Face down (2)* (3)* (3) A4 (2) (2) (1) (3) A4 60 Useful Tips Output Duplex printing and N-Up (2in1) Orientation of originals Print result A AB 1 2 Front 1 B CD 2 3 4 Back C 3 D 4 A A 1 1 B 2 B Front 2 C C 3 3 D D 4 Back 4 * Must be changed from default setting.
Booklet A4 A5 (1) Paper tray Driver setting Tray type Print side Trays 1 - 5 Face up (1) Bypass tray Face down (2)* (3)* Trays 1 - 5 Face up (1)* Bypass tray Face down (2)* (3)* (3) A4 (2) (2) (1) (3) A4 60 Useful Tips Output Duplex printing and N-Up (2in1) Orientation of originals Print result A AB 1 2 Front 1 B CD 2 3 4 Back C 3 D 4 A A 1 1 B 2 B Front 2 C C 3 3 D D 4 Back 4 * Must be changed from default setting.
MX-C303W | MX-C304W Software Setup Guide
Page 2
... Windows / Select the software to be installed ..... 3 Installing the printer driver / PC-Fax driver (common procedure) ..... 4 • Standard installation / Advanced installation ..... 5 • Custom installation ..... 7 • Installation by law, SHARP is not responsible for failures occurring during the use of the manual without prior...to use the software described in the manual may vary depending on the version of the operating system. • Wherever "MX-xxxx" appears in this manual, please substitute your Windows or Mac OS computer. • For information on the model and...
... Windows / Select the software to be installed ..... 3 Installing the printer driver / PC-Fax driver (common procedure) ..... 4 • Standard installation / Advanced installation ..... 5 • Custom installation ..... 7 • Installation by law, SHARP is not responsible for failures occurring during the use of the manual without prior...to use the software described in the manual may vary depending on the version of the operating system. • Wherever "MX-xxxx" appears in this manual, please substitute your Windows or Mac OS computer. • For information on the model and...
MX-C303W | MX-C304W Software Setup Guide
Page 3
... Display 1024 x 768 dots resolution and 16-bit color or higher is required. PC-Fax driver: This enables you to send a file from your computer screen. Scanner driver (TWAIN driver): This allows you to monitor the status of the machine on your computer as a fax ...following requirements. Other editions and service packs are not supported. Related topics Printer driver: These allow the machine to be installed Printer driver / PC-Fax driver Page 4 Printer Status Monitor Page 16 Scanner driver Page 17 System requirements Before installing the software described in this manual, make...
... Display 1024 x 768 dots resolution and 16-bit color or higher is required. PC-Fax driver: This enables you to send a file from your computer screen. Scanner driver (TWAIN driver): This allows you to monitor the status of the machine on your computer as a fax ...following requirements. Other editions and service packs are not supported. Related topics Printer driver: These allow the machine to be installed Printer driver / PC-Fax driver Page 4 Printer Status Monitor Page 16 Scanner driver Page 17 System requirements Before installing the software described in this manual, make...
MX-C303W | MX-C304W Software Setup Guide
Page 4
... [Setup] icon ( ). (2) The "SOFTWARE LICENSE" window will appear. • To install the printer driver, click [Add a new Sharp printer]. • To update a previously installed driver, click [Select Sharp Printer to install. * Will not be installed Installing the printer driver / PC-Fax driver (common procedure) The installation procedure in the [Printer] folder. In this case, please...
... [Setup] icon ( ). (2) The "SOFTWARE LICENSE" window will appear. • To install the printer driver, click [Add a new Sharp printer]. • To update a previously installed driver, click [Select Sharp Printer to install. * Will not be installed Installing the printer driver / PC-Fax driver (common procedure) The installation procedure in the [Printer] folder. In this case, please...