User Guide
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... User Guide ...2 Access Instructions on Phone...3 Access Help ...3 Get Support from Sprint Zone 4 Set Up Your Phone ...5 Parts and Functions ...5 Charge the Battery...7 SIM Card ...9 SD Card ...11 Insert an SD Card ...12 Unmount an SD Card...12 Remove an SD Card...13 Format an SD Card...13 Turn Your Phone On and Off ...14 Use the Touchscreen ...15 Activate Your Phone ...18 Complete the Setup Screens ...19 Basic Operations...21 Basics...21 Home Screen and Applications (Apps) List 21 Phone Settings Menu...22 Portrait and Landscape Screen...
... User Guide ...2 Access Instructions on Phone...3 Access Help ...3 Get Support from Sprint Zone 4 Set Up Your Phone ...5 Parts and Functions ...5 Charge the Battery...7 SIM Card ...9 SD Card ...11 Insert an SD Card ...12 Unmount an SD Card...12 Remove an SD Card...13 Format an SD Card...13 Turn Your Phone On and Off ...14 Use the Touchscreen ...15 Activate Your Phone ...18 Complete the Setup Screens ...19 Basic Operations...21 Basics...21 Home Screen and Applications (Apps) List 21 Phone Settings Menu...22 Portrait and Landscape Screen...
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... Accounts 116 Gmail Settings...117 Email ...118 Set Up an Email Account 118 Add an Email Account...119 Add an Exchange ActiveSync Account 121 Create and Send an Email Message 121 Open Email Messages...123 Delete an Email Account 124 Manage Your Email Inbox 125 Exchange ActiveSync Email Features 126 Internet and Social Networking ...128 Data Services General Information (4G LTE and 3G Networks 128 4G LTE...128 Your User Name ...129 Data Connection Status and Indicators 130 Browser ...131 Use the Browser...
... Accounts 116 Gmail Settings...117 Email ...118 Set Up an Email Account 118 Add an Email Account...119 Add an Exchange ActiveSync Account 121 Create and Send an Email Message 121 Open Email Messages...123 Delete an Email Account 124 Manage Your Email Inbox 125 Exchange ActiveSync Email Features 126 Internet and Social Networking ...128 Data Services General Information (4G LTE and 3G Networks 128 4G LTE...128 Your User Name ...129 Data Connection Status and Indicators 130 Browser ...131 Use the Browser...
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View Browser History...133 Open New Browser Tabs 133 Chrome Browser ...134 Facebook ...135 Hangouts ...135 Instagram ...136 Messenger ...136 Global Services ...137 Activate Sprint Worldwide Service on Your Account 137 Your Phone's SIM Card for International GSM Roaming 137 Enable Global Roaming Mode 138 Set the Communications Method for Global Use 139 Select a Carrier ...139 Make and Receive Worldwide Calls 139 Sprint International Voicemail Service 140 Set Up Your Voicemail Access Number for International Use 140 Access Your Voicemail Internationally 141 International...
View Browser History...133 Open New Browser Tabs 133 Chrome Browser ...134 Facebook ...135 Hangouts ...135 Instagram ...136 Messenger ...136 Global Services ...137 Activate Sprint Worldwide Service on Your Account 137 Your Phone's SIM Card for International GSM Roaming 137 Enable Global Roaming Mode 138 Set the Communications Method for Global Use 139 Select a Carrier ...139 Make and Receive Worldwide Calls 139 Sprint International Voicemail Service 140 Set Up Your Voicemail Access Number for International Use 140 Access Your Voicemail Internationally 141 International...
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... voice for phone calls or record your voice or ambient sounds for your battery only with Samsung-approved chargers which are specifically designed for voice recordings and videos. Note: This phone has an integrated battery that cannot be removed by the user. Battery Cautions Caution: Recharge your phone. Headset jack Plug in low-light environments when the camera is also compatible with no battery charge remaining. USB charger/accessory port Connect the phone to Emergency mode. Power/Lock key Turn...
... voice for phone calls or record your voice or ambient sounds for your battery only with Samsung-approved chargers which are specifically designed for voice recordings and videos. Note: This phone has an integrated battery that cannot be removed by the user. Battery Cautions Caution: Recharge your phone. Headset jack Plug in low-light environments when the camera is also compatible with no battery charge remaining. USB charger/accessory port Connect the phone to Emergency mode. Power/Lock key Turn...
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... is turned off.) Your phone will automatically attempt Hands-Free Activation. • Tap Activate to override auto-activation and start the manual activation wizard. • Follow the prompts to complete the activation process. Follow the prompts to continue. ● If you received your phone in the mail and you are activating a new phone for the first time, you should see a Hands Free Activation screen, which may need to activate it on your new phone. (Make sure...
... is turned off.) Your phone will automatically attempt Hands-Free Activation. • Tap Activate to override auto-activation and start the manual activation wizard. • Follow the prompts to complete the activation process. Follow the prompts to continue. ● If you received your phone in the mail and you are activating a new phone for the first time, you should see a Hands Free Activation screen, which may need to activate it on your new phone. (Make sure...
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... started. Your phone is used by the phone to this device. Easy mode - Tap Set up for use your phone. Your setup is now complete. However, to download apps from the previous device to your new phone. Select billing options for a more straightforward visual experience 3. Enter your email account and password to sign in to your current Samsung account, or tap Create account to use . The Easy mode layout has larger text and icons, making...
... started. Your phone is used by the phone to this device. Easy mode - Tap Set up for use your phone. Your setup is now complete. However, to download apps from the previous device to your new phone. Select billing options for a more straightforward visual experience 3. Enter your email account and password to sign in to your current Samsung account, or tap Create account to use . The Easy mode layout has larger text and icons, making...
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... folder in one convenient location. Browse the Internet using a full-featured browser. Find your sounds, images, videos, Bluetooth® files, Android files, and other location‑based information. Send and receive text and multimedia messages. Manage your current location and get directions and other data in the Apps list. Listen to the radio without the cost of your friends and family with Gmail, Google's web-based email service. Search not only the...
... folder in one convenient location. Browse the Internet using a full-featured browser. Find your sounds, images, videos, Bluetooth® files, Android files, and other location‑based information. Send and receive text and multimedia messages. Manage your current location and get directions and other data in the Apps list. Listen to the radio without the cost of your friends and family with Gmail, Google's web-based email service. Search not only the...
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... firmware. 4. Touch and hold on your own phone number. From home, tap Apps > Play Store . 2. The Message options context menu appears. Enter your Google apps following the update: 1. To restore your phone number and tap Send. Note: Your Google app purchases are reloaded remotely and can back up stored text messages by forwarding them to starting the update process. From home, tap Apps > Settings > Storage > SD card > Unmount. Tap On/Off next to each option to view the message...
... firmware. 4. Touch and hold on your own phone number. From home, tap Apps > Play Store . 2. The Message options context menu appears. Enter your Google apps following the update: 1. To restore your phone number and tap Send. Note: Your Google app purchases are reloaded remotely and can back up stored text messages by forwarding them to starting the update process. From home, tap Apps > Settings > Storage > SD card > Unmount. Tap On/Off next to each option to view the message...
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...when using voice commands. Call alerts Vibrate or play a tone when the dialing keypad is disabled). ● DTMF tones: Set the length of your voicemail. Select or create your default ringtone, set the phone to block incoming calls. End calls by pressing the Home key or using hearing aids. ● US dialing: Replace + with phone numbers and hide other settings for the phone application. Call blocking Manage a list of automatically blocked phone numbers, and create or edit messages to vibrate when Ringtones and keypad tones ringing, and play tones when calls...
...when using voice commands. Call alerts Vibrate or play a tone when the dialing keypad is disabled). ● DTMF tones: Set the length of your voicemail. Select or create your default ringtone, set the phone to block incoming calls. End calls by pressing the Home key or using hearing aids. ● US dialing: Replace + with phone numbers and hide other settings for the phone application. Call blocking Manage a list of automatically blocked phone numbers, and create or edit messages to vibrate when Ringtones and keypad tones ringing, and play tones when calls...
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... to turn TTY Mode on . - Your phone and TTY device will connect using a special cable that plugs into your TTY device manufacturer to purchase the connector cable. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by telephone. Note: When enabled, TTY mode may be corrupted when received by PSAPs. To turn TTY mode off : 1. or - TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone...
... to turn TTY Mode on . - Your phone and TTY device will connect using a special cable that plugs into your TTY device manufacturer to purchase the connector cable. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by telephone. Note: When enabled, TTY mode may be corrupted when received by PSAPs. To turn TTY mode off : 1. or - TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone...
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... Description Transferring media files Transfer files between your phone, make sure the SD card is installed and active. For example, if you have a music album stored on your computer that you want to listen to on your phone and PC. See SD Card. ● Avoid removing the SD card while transferring data. ● Data exchange may use the supplied USB cable to connect your computer and transfer music, pictures, and other content files. Connecting MIDI devices Connect to...
... Description Transferring media files Transfer files between your phone, make sure the SD card is installed and active. For example, if you have a music album stored on your computer that you want to listen to on your phone and PC. See SD Card. ● Avoid removing the SD card while transferring data. ● Data exchange may use the supplied USB cable to connect your computer and transfer music, pictures, and other content files. Connecting MIDI devices Connect to...
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... networks. To disable Wi-Fi, tap On/Off again. 4. Note: The next time your phone's Wi-Fi radio and connect to an available Wi-Fi network. 1. Connectivity 146 Turn Wi-Fi On and Connect to a Wireless Network Use the Wi-Fi settings menu to enable your phone connects to a previously accessed secured wireless network, you instruct the phone to forget the network. Tap On/Off to connect, enter the password (if it's not an open network), and then tap Connect...
... networks. To disable Wi-Fi, tap On/Off again. 4. Note: The next time your phone's Wi-Fi radio and connect to an available Wi-Fi network. 1. Connectivity 146 Turn Wi-Fi On and Connect to a Wireless Network Use the Wi-Fi settings menu to enable your phone connects to a previously accessed secured wireless network, you instruct the phone to forget the network. Tap On/Off to connect, enter the password (if it's not an open network), and then tap Connect...
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Basic Settings From the home screen, tap Apps > Settings to share your phone's settings menu. Category Description Wi-Fi Calling Enable and set Wi-Fi options. Airplane mode Hotspot and Tethering Turn Airplane mode on or off. Mobile networks NFC and payment More connection settings View and configure your phone's data usage. Configure ringtone and vibration settings. Wi-Fi Enable and set Wi-Fi calling options. Data usage Check your mobile network connections and settings. Smart Manager Manage your phone's Connections settings options. Use the Mobile ...
Basic Settings From the home screen, tap Apps > Settings to share your phone's settings menu. Category Description Wi-Fi Calling Enable and set Wi-Fi options. Airplane mode Hotspot and Tethering Turn Airplane mode on or off. Mobile networks NFC and payment More connection settings View and configure your phone's data usage. Configure ringtone and vibration settings. Wi-Fi Enable and set Wi-Fi calling options. Data usage Check your mobile network connections and settings. Smart Manager Manage your phone's Connections settings options. Use the Mobile ...
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... Devices: From Bluetooth settings, tap Scan. This setting is available when Bluetooth is enabled. It also turns off other connectivity features, such as playing music, watching videos, or using other applications. Airplane Mode When you can also enable or disable Airplane Mode through the notification panel quick settings (drag down the status bar and tap Airplane mode > Turn on). ● Pairing Bluetooth Devices: Make sure the other devices are set to be used in a device name. This setting...
... Devices: From Bluetooth settings, tap Scan. This setting is available when Bluetooth is enabled. It also turns off other connectivity features, such as playing music, watching videos, or using other applications. Airplane Mode When you can also enable or disable Airplane Mode through the notification panel quick settings (drag down the status bar and tap Airplane mode > Turn on). ● Pairing Bluetooth Devices: Make sure the other devices are set to be used in a device name. This setting...
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... government the ability to automatically block. • Blocked messages: View blocked messages. More settings > Text messages: • Auto combination: Choose whether long messages that are handled. Device Settings 242 When enabled, a single message is sent to each recipient. • Auto retrieve: Choose whether message attachment(s) are automatically downloaded when your phone is outside its home network. More settings > Delete old messages: Automatically delete the oldest messages when the maximum number of emergencies, such as threats to public...
... government the ability to automatically block. • Blocked messages: View blocked messages. More settings > Text messages: • Auto combination: Choose whether long messages that are handled. Device Settings 242 When enabled, a single message is sent to each recipient. • Auto retrieve: Choose whether message attachment(s) are automatically downloaded when your phone is outside its home network. More settings > Delete old messages: Automatically delete the oldest messages when the maximum number of emergencies, such as threats to public...
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... a fingerprint that is similar to enable installation of each fingerprint to turn off your fingerprint. 4. Tap Encrypt SD card and follow the prompts to set up your device. 4. Use a Fingerprint Screen Lock With a Fingerprint screen lock, swipe your phone. 1. From home, tap Apps > Settings > Lock screen and security . The lock screen and security menu opens. 2. From the Screen lock type menu, tap Fingerprints. 2. Note: Before using the Fingerprint screen lock option, you will need to encrypt all data on your fingerprints.
... a fingerprint that is similar to enable installation of each fingerprint to turn off your fingerprint. 4. Tap Encrypt SD card and follow the prompts to set up your device. 4. Use a Fingerprint Screen Lock With a Fingerprint screen lock, swipe your phone. 1. From home, tap Apps > Settings > Lock screen and security . The lock screen and security menu opens. 2. From the Screen lock type menu, tap Fingerprints. 2. Note: Before using the Fingerprint screen lock option, you will need to encrypt all data on your fingerprints.
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... phone can be powered on as usual. • Before turning the phone on in Safe mode, your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Problem: Cannot use phone, mail, or Internet. Solution 2: Power the phone on again. Check Here First Problem: Phone freezes/operation is recommended that was installed. See Uninstall an App. To turn the phone on again. To check that data communication is enabled: From home, tap Apps > Settings > Data usage > Mobile data. Solution: Turn...
... phone can be powered on as usual. • Before turning the phone on in Safe mode, your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Problem: Cannot use phone, mail, or Internet. Solution 2: Power the phone on again. Check Here First Problem: Phone freezes/operation is recommended that was installed. See Uninstall an App. To turn the phone on again. To check that data communication is enabled: From home, tap Apps > Settings > Data usage > Mobile data. Solution: Turn...
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... to change your data services account. See Voicemail Setup for a long period? For Assistance 313 To check free space, see Storage Settings. Problem: Cannot unlock screen. Account User Name and Password If you are the account owner, you set up an optional data services password to set ? Solution: Applications cannot be installed. As a Sprint customer, you sign on to all your account and finding help. To reset to initial settings: From home, tap Apps > Settings More > Reset to get a sub-account password at...
... to change your data services account. See Voicemail Setup for a long period? For Assistance 313 To check free space, see Storage Settings. Problem: Cannot unlock screen. Account User Name and Password If you are the account owner, you set up an optional data services password to set ? Solution: Applications cannot be installed. As a Sprint customer, you sign on to all your account and finding help. To reset to initial settings: From home, tap Apps > Settings More > Reset to get a sub-account password at...
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... (App), 184 DTMF Tones, 245 Easy Mode, 282 Edge Screen, 24 Settings, 263 Editing Text, 36 Email Add account, 119 Add Exchange ActiveSync account, 121 Delete account, 124 Manage inbox, 125 Send Gmail, 110 Send message, 121 Settings, 238 Setup, 118 Share pictures, 167 View and reply, 123 Emergency Numbers, 67 Enhanced 9-1-1 (E 9-1-1), 67 Enter Text, 33 Exchange ActiveSync Add account, 121 Features, 126 Extended Home Screen, 50 Facebook, 135 Favorites, 94 Files Transfer between phone and computer, 144 Finger Scanner Fingerprint Screen Lock, 274 Flash...
... (App), 184 DTMF Tones, 245 Easy Mode, 282 Edge Screen, 24 Settings, 263 Editing Text, 36 Email Add account, 119 Add Exchange ActiveSync account, 121 Delete account, 124 Manage inbox, 125 Send Gmail, 110 Send message, 121 Settings, 238 Setup, 118 Share pictures, 167 View and reply, 123 Emergency Numbers, 67 Enhanced 9-1-1 (E 9-1-1), 67 Enter Text, 33 Exchange ActiveSync Add account, 121 Features, 126 Extended Home Screen, 50 Facebook, 135 Favorites, 94 Files Transfer between phone and computer, 144 Finger Scanner Fingerprint Screen Lock, 274 Flash...
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... Power Saving Mode, 299 US Dialing, 244 Vibration, 258 Video Camera Record video, 161 Videos Record, 161 Share via Bluetooth, 169 Share via messaging, 168 Share via YouTube, 171 View, 162 Vision Accessibility, 285 Visual Voicemail, 75 Listen to multiple messages, 77 Options, 77 Review, 76 Set up, 75 Settings, 78 Voice Typing, 35 Configuring, 35 Using, 35 Voicemail Display name, 80 Greeting, 79 International, 140 Passcode, 313 Settings, 245 Setup, 74 Volume, 248, 251 Key, 6 VPN, 222 Add connection...
... Power Saving Mode, 299 US Dialing, 244 Vibration, 258 Video Camera Record video, 161 Videos Record, 161 Share via Bluetooth, 169 Share via messaging, 168 Share via YouTube, 171 View, 162 Vision Accessibility, 285 Visual Voicemail, 75 Listen to multiple messages, 77 Options, 77 Review, 76 Set up, 75 Settings, 78 Voice Typing, 35 Configuring, 35 Using, 35 Voicemail Display name, 80 Greeting, 79 International, 140 Passcode, 313 Settings, 245 Setup, 74 Volume, 248, 251 Key, 6 VPN, 222 Add connection...
