User Guide
Page 7
...outside 88 Cleaning the inside 89 Cleaning the scan unit 89 Storing the Toner cartridge 90 Handling instructions 90 Use of non-Samsung and refilled toner cartridge 90 Estimated cartridge life 90 Tips for moving & storing your machine TROUBLESHOOTING 91 Redistributing toner 91 ... Inside the machine 94 In exit area 95 Understanding display messages 95 Checking display messages 98 Solving other problems 98 Power problems 98 Paper feeding problems 99 Printing problems 100 Printing quality problems 102 Copying problems 103 Scanning problems 104 Fax problems 104 Samsung Scan Manager Problem Content_ 7
...outside 88 Cleaning the inside 89 Cleaning the scan unit 89 Storing the Toner cartridge 90 Handling instructions 90 Use of non-Samsung and refilled toner cartridge 90 Estimated cartridge life 90 Tips for moving & storing your machine TROUBLESHOOTING 91 Redistributing toner 91 ... Inside the machine 94 In exit area 95 Understanding display messages 95 Checking display messages 98 Solving other problems 98 Power problems 98 Paper feeding problems 99 Printing problems 100 Printing quality problems 102 Copying problems 103 Scanning problems 104 Fax problems 104 Samsung Scan Manager Problem Content_ 7
User Guide
Page 8
Content 104 Common Windows problems 105 Common Linux problems 106 Common Macintosh problems SUPPLIES AND ACCESSORIES 107 107 How to purchase 107 Available supplies 107 Available maintenance parts 107 Replacing the toner cartridge 108 Checking replaceable's lifespan SPECIFICATIONS 109 109 Hardware specifications 109 Environmental specifications 110 Electrical specifications 111 Print media specifications CONTACT SAMSUNG WORLDWIDE 112 Content_ 8
Content 104 Common Windows problems 105 Common Linux problems 106 Common Macintosh problems SUPPLIES AND ACCESSORIES 107 107 How to purchase 107 Available supplies 107 Available maintenance parts 107 Replacing the toner cartridge 108 Checking replaceable's lifespan SPECIFICATIONS 109 109 Hardware specifications 109 Environmental specifications 110 Electrical specifications 111 Print media specifications CONTACT SAMSUNG WORLDWIDE 112 Content_ 8
User Guide
Page 16
... the message; In some instances you have "overloaded" the line. The dispatcher will give the customer an opportunity to correct the equipment problem. the date and time of transmission 2. On the rear of this equipment. However, where prior notice is called. c) inform the ...customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in problems making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. It is recommended...
... the message; In some instances you have "overloaded" the line. The dispatcher will give the customer an opportunity to correct the equipment problem. the date and time of transmission 2. On the rear of this equipment. However, where prior notice is called. c) inform the ...customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in problems making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. It is recommended...
User Guide
Page 18
... has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should be given attribution as to ensure network compatibility of Samsung Electronics Co., Ltd. To assist in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE...
... has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should be given attribution as to ensure network compatibility of Samsung Electronics Co., Ltd. To assist in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE...
User Guide
Page 20
...). Gives users information to a reference page for installing and using the machine. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter (See "Troubleshooting" on page 91). • Terms used in this user's guide are used interchangeably, as a guide...
...). Gives users information to a reference page for installing and using the machine. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter (See "Troubleshooting" on page 91). • Terms used in this user's guide are used interchangeably, as a guide...
User Guide
Page 28
... If the problem persists, call for replacement. Print screen button Supported optional devices and features may remain in the cartridge even when End of life Replace new cart appears and the printer stops printing. (See www.samsung.com/printer for current information.) Samsung does not ... estimated toner cartridge life, which indicates the average capacity of the status LED indicates the machine's current status. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. INTRODUCING THE USEFUL BUTTONS Menu button When you want to turn the power off , press...
... If the problem persists, call for replacement. Print screen button Supported optional devices and features may remain in the cartridge even when End of life Replace new cart appears and the printer stops printing. (See www.samsung.com/printer for current information.) Samsung does not ... estimated toner cartridge life, which indicates the average capacity of the status LED indicates the machine's current status. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. INTRODUCING THE USEFUL BUTTONS Menu button When you want to turn the power off , press...
User Guide
Page 35
... of Windows Internet Explorer more easily, than when you to a corresponding port on page 39). Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to setup the network settings easily in network environment. USING A WIRED NETWORK You must set..."IP setting using SetIP Program (Windows)" on page 36 or "IP setting using the programs below, set up a network and troubleshoot problems. 1. Press the left/right arrow until Network appears and press OK. 3. network setup 4. The following table shows the network environments supported...
... of Windows Internet Explorer more easily, than when you to a corresponding port on page 39). Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to setup the network settings easily in network environment. USING A WIRED NETWORK You must set..."IP setting using SetIP Program (Windows)" on page 36 or "IP setting using the programs below, set up a network and troubleshoot problems. 1. Press the left/right arrow until Network appears and press OK. 3. network setup 4. The following table shows the network environments supported...
User Guide
Page 46
... document input tray. 3. Load the original face up to adjust the paper guides. Dust on the document feeder glass may cause problems, requiring repairs. The amount of paper put into the document feeder. Media sizes supported in this section and still not produce satisfactory...media specifications (See "Print media specifications" on page 111). • Desired outcome: The print media you choose print materials, consider the following problems: • Poor print quality • Increased paper jams • Premature wear on the paper. • Some print media may meet these...
... document input tray. 3. Load the original face up to adjust the paper guides. Dust on the document feeder glass may cause problems, requiring repairs. The amount of paper put into the document feeder. Media sizes supported in this section and still not produce satisfactory...media specifications (See "Print media specifications" on page 111). • Desired outcome: The print media you choose print materials, consider the following problems: • Poor print quality • Increased paper jams • Premature wear on the paper. • Some print media may meet these...
User Guide
Page 47
... width guide, it lightly touches the paper stack. 4. And place paper with the side you want to locate them to warp. • If you experience problems with the other hand, hold the paper length guide and support guide together. For information about setting the paper type and size (See "Setting the...
... width guide, it lightly touches the paper stack. 4. And place paper with the side you want to locate them to warp. • If you experience problems with the other hand, hold the paper length guide and support guide together. For information about setting the paper type and size (See "Setting the...
User Guide
Page 48
... to 24 lb) recycled paper. Press the Paper tab in application. If you to set the paper type to avoid paper jams and print quality problems (See "Print media specifications" on page 111). • Flatten any curl on postcards, envelopes, and labels before loading them into the manual tray first and...
... to 24 lb) recycled paper. Press the Paper tab in application. If you to set the paper type to avoid paper jams and print quality problems (See "Print media specifications" on page 111). • Flatten any curl on postcards, envelopes, and labels before loading them into the manual tray first and...
User Guide
Page 66
... originals face up into the document feeder, or place a single original face down on the scanner glass. (See "Loading originals" on this program. 7. If the problem continues, refer to the Image Capture's help . • Use TWAIN-compliant software to the latest version. Image Capture operates properly in progress on the first...
... originals face up into the document feeder, or place a single original face down on the scanner glass. (See "Loading originals" on this program. 7. If the problem continues, refer to the Image Capture's help . • Use TWAIN-compliant software to the latest version. Image Capture operates properly in progress on the first...
User Guide
Page 83
...SmarThru, you are turned on page 32). Printer Setting 4 Configure various machine settings in Windows. You can check the error from Samsung website and install (See "Installing the SmartPanel" on and properly connected to use . Driver Setting Set all of the Printer Settings .... Right-click (in Windows or Linux) or click (in Linux. Once you need the following system requirements: • Windows. Check for problems by using the Troubleshooting Guide. Management tools_ 83 Right-click (in Windows or Linux) or click (in order to a network, the SyncThru...
...SmarThru, you are turned on page 32). Printer Setting 4 Configure various machine settings in Windows. You can check the error from Samsung website and install (See "Installing the SmartPanel" on and properly connected to use . Driver Setting Set all of the Printer Settings .... Right-click (in Windows or Linux) or click (in Linux. Once you need the following system requirements: • Windows. Check for problems by using the Troubleshooting Guide. Management tools_ 83 Right-click (in Windows or Linux) or click (in order to a network, the SyncThru...
User Guide
Page 88
Press Menu on the control panel. 2. You can also click Smart Panel on the Samsung website, the machine's serial number by taking the following steps: 1. When SyncThru™ Web Service opens, click Information > Print information. Press the left /right ..., and dust particles can accumulate inside of pages scanned using the ADF. • Platen Scan: Displays the number of the machine clears and reduces these problems. Maintenance_ 88 This buildup can print the machine's information and job report. 1. prompt and press OK. Press the left /right arrow until System Setup ...
Press Menu on the control panel. 2. You can also click Smart Panel on the Samsung website, the machine's serial number by taking the following steps: 1. When SyncThru™ Web Service opens, click Information > Print information. Press the left /right ..., and dust particles can accumulate inside of pages scanned using the ADF. • Platen Scan: Displays the number of the machine clears and reduces these problems. Maintenance_ 88 This buildup can print the machine's information and job report. 1. prompt and press OK. Press the left /right arrow until System Setup ...
User Guide
Page 89
Open the scanner lid. 3. Printing quality problems can occur and cause damage to clean. Samsung suggests users follow the recommendations to damage the transfer roller or any dust and spilled toner from your new Samsung toner cartridge. Maintenance_ 89 Wait for more than a few minutes. Open the front door and pull the toner cartridge...
Open the scanner lid. 3. Printing quality problems can occur and cause damage to clean. Samsung suggests users follow the recommendations to damage the transfer roller or any dust and spilled toner from your new Samsung toner cartridge. Maintenance_ 89 Wait for more than a few minutes. Open the front door and pull the toner cartridge...
User Guide
Page 91
... document jams • Tips for avoiding paper curls • Tips for avoiding paper jams • Clearing paper jams • Understanding display messages • Solving other problems REDISTRIBUTING TONER When the toner cartridge is securely closed. Open the front door. 2. Close the front door.
... document jams • Tips for avoiding paper curls • Tips for avoiding paper jams • Clearing paper jams • Understanding display messages • Solving other problems REDISTRIBUTING TONER When the toner cartridge is securely closed. Open the front door. 2. Close the front door.
User Guide
Page 95
...The loaded original has jammed in SyncThru Web Service. Change the IP address assignment method to indicate the machine's status or errors. If the problem persists, call for service. • When you do not change this option, the BOOTP server continually asks to clear and try again. ...Or, turn the ECM mode on page 91). MESSAGE DHCP problem: Auto IP Run DHCP problem Reconfigure BOOTP Document Jam. This happens, when Auto IP for service, provide the service representative with the phone line. Error] [...
...The loaded original has jammed in SyncThru Web Service. Change the IP address assignment method to indicate the machine's status or errors. If the problem persists, call for service. • When you do not change this option, the BOOTP server continually asks to clear and try again. ...Or, turn the ECM mode on page 91). MESSAGE DHCP problem: Auto IP Run DHCP problem Reconfigure BOOTP Document Jam. This happens, when Auto IP for service, provide the service representative with the phone line. Error] [...
User Guide
Page 96
... . The number of pages may remain in the corresponding tray. Reinstall the toner cartridge two or three times to confirm it with a Samsung-genuine cartridge (See "Replacing the toner cartridge" on page 47). The receiving fax machine has not answered after several redial attempts. There... documents of toner may be affected by operating environment, printing interval, media type, and media size. MESSAGE Memory Full Remove Job Network Problem: IP Conflict No Answer Not Compatible toner cartridge Output bin Full Remove paper Paper Empty in [tray number] Pulled Out [tray number]...
... . The number of pages may remain in the corresponding tray. Reinstall the toner cartridge two or three times to confirm it with a Samsung-genuine cartridge (See "Replacing the toner cartridge" on page 47). The receiving fax machine has not answered after several redial attempts. There... documents of toner may be affected by operating environment, printing interval, media type, and media size. MESSAGE Memory Full Remove Job Network Problem: IP Conflict No Answer Not Compatible toner cartridge Output bin Full Remove paper Paper Empty in [tray number] Pulled Out [tray number]...
User Guide
Page 97
... SOLUTIONS Small amount of toner is close. The estimated cartridge life of toner is left in your printer is checking some problems detected. You may temporarily increase the printing quality by redistributing the toner (See "Redistributing toner" on the control panel. Refer...Contact the service representatives. You can result in printing quality issues (See "Replacing the toner cartridge" on page 107). Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Troubleshooting_ 97 Prepare a new cartridge for the best print quality when this stage can choose between...
... SOLUTIONS Small amount of toner is close. The estimated cartridge life of toner is left in your printer is checking some problems detected. You may temporarily increase the printing quality by redistributing the toner (See "Redistributing toner" on the control panel. Refer...Contact the service representatives. You can result in printing quality issues (See "Replacing the toner cartridge" on page 107). Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Troubleshooting_ 97 Prepare a new cartridge for the best print quality when this stage can choose between...
User Guide
Page 98
... in the tray. Multiple sheets of the envelopes. sides of paper do not feed. For Network Printing (network model only) Paper feeding problems CONDITION SUGGESTED SOLUTIONS Paper jams during printing. Load paper of paper may be replaced. The paper keeps jamming. • There is too ...8226; There is too much paper in the power cord and press on page 111). • There may be replaced. If the problem persists, call for laser printers. Remove paper from inside the machine. Troubleshooting_ 98 Remove excess paper from the tray. • The ...
... in the tray. Multiple sheets of the envelopes. sides of paper do not feed. For Network Printing (network model only) Paper feeding problems CONDITION SUGGESTED SOLUTIONS Paper jams during printing. Load paper of paper may be replaced. The paper keeps jamming. • There is too ...8226; There is too much paper in the power cord and press on page 111). • There may be replaced. If the problem persists, call for laser printers. Remove paper from inside the machine. Troubleshooting_ 98 Remove excess paper from the tray. • The ...
User Guide
Page 99
Printing problems CONDITION The machine does not print. POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine is full. Select your machine as the default machine. Load paper (See "Loading ...
Printing problems CONDITION The machine does not print. POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine is full. Select your machine as the default machine. Load paper (See "Loading ...