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User Manual - Page 2
... this manual 7 ...Samsung Update 52 Online Support (S Service) 53 Samsung PC Cleaner
54 Screen Recorder 55 Quick Search
Settings & Upgrade
56 LCD brightness 58 Volume 59 BIOS (Setup utility) 65 Battery
Troubleshooting
68 Samsung Recovery 73 Windows recovery
function 73 Q&A
Appendix
76 Product specifications 77 Ergonomic tips 81 Safety precautions 91 Important safety
information 94 Replacement parts...
User Manual - Page 3
... software referred to in this manual
• This user manual is subject to the Samsung website, www.samsung.com.
3 Available features and additional services may vary depending on the computer or operating system.
• This user manual describes procedures for models with the computer may vary depending on the computer's default settings and the Windows 10 operating system...
User Manual - Page 4
... touch screen. No part of the computer's functions.
4 For example, "select Settings → Devices" indicates that could cause damage to the computer or other equipment
Note: notes, usage tips, or additional information
The path you should follow to an upgrade of this manual may be changed without prior notice due to carry out an instruction.
User Manual - Page 6
...any such data loss.
Operating system and software support
If you will be charged when requesting a service. Please use Windows 10 64-bit only for this model. However, the operating system (Windows) calculates....
6 For example, for 1 GB (= 1,024 MB) memory installed, Windows may report the capacity as Samsung Recovery, may reside in Windows is smaller than the actual capacity due to...
User Manual - Page 35
... Password → Add to create a password. 3 Select Windows Hello PIN → Add to create a PIN number. 4 Select Windows Hello Fingerprint → Set up to start the
fingerprint registration.
5 Select Get started on the Windows Hello setup window. 6 Enter your PIN in to Windows, apps, and services by teaching Windows to recognize your finger on the model...
User Manual - Page 46
... not work depending on the model.
• Applications that are provided by Samsung can be installed from Samsung Update.
• Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer. Some troubleshooting actions in response to service requests may not be supported depending on the application...
User Manual - Page 48
... press the F12 key. If you need a password set a Windows password, this step will be changed to hidden. To set the privacy folder, you have already set up for Windows.
Setting the privacy folder
1 Select the Start button ( ) → Samsung Security.
2 Select Privacy Folder → Create Windows password.
When folder setup is complete, the folder will not appear.
3 Select...
User Manual - Page 51
...
Samsung Update
Install and update Samsung applications and drivers on the model and the application version.
1 Select the Start button ( ) → Samsung Update. 2 Read and agree to the User Agreement. This step appears only when the application runs for or download the BIOS, drivers, and applications over the Internet. Keep the computer performing better and more stably with Samsung Update...
User Manual - Page 52
... associate to download it.
1 Select the Start button ( ) → Online Support (S Service).
2 Select Online Support (S Service) on the model you are having trouble using the online chat and remote control program.
You can receive the help when you are using.
• If Online Support (S Service) is not installed, select the Start button ( ) → Microsoft Store ( ) and, search for...
User Manual - Page 59
...; If the computer is password-protected, press the F2 key several times before the password screen appears.
• If the password screen or the Windows start screen appears, restart the computer and try again.
59 Settings & Upgrade
BIOS (Setup utility)
Define a boot password, change the boot priority, or configure the installed chipsets.
• Incorrect settings may cause the system...
User Manual - Page 61
... the Samsung Service Center. This password will also be charged. • If you forget the Supervisor Password or HDD
Password, request assistance from another computer. Setting passwords
There are three password settings available: Supervisor Password, User Password, and HDD Password.
• Supervisor Password (low security level): This password is required when turning on the model or...
User Manual - Page 62
... complete the setup.
62
If you cannot select an item or the HDD Password Frozen message appears, turn off the computer and turn it , restart the computer.
• For some models, if the password entered message appears in the Setup Notice window, select Ok to enter the BIOS setup screen.
5 Enter a password and select Ok. Settings & Upgrade
Setting a boot password
1 Turn...
User Manual - Page 63
... option. 7 Select Save → Ok to save and restart.
For some models, to restart without saving the changes.
63
Select Exit → Ok to cancel the password, select Cancel in the Setup Notice window. Settings & Upgrade
Removing a password
1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several
times.
3 Access the Security menu...
User Manual - Page 68
... regularly before a problem occurs with the computer.
• The Samsung Recovery application may not be provided in models with the computer.
• When you cannot access the Samsung Recovery application, refer.... Back up point. Troubleshooting
Samsung Recovery
When a problem occurs with the computer, it is easy to restore the computer back to the factory default settings by using CD/DVD ...
User Manual - Page 107
Rev. 1.0 www.samsung.com
English. 01/2021. Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice.
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