Universal Print Driver Guide (ENGLISH)
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...of the list. • Search - You need to select Layout2 and install the Samsung Smart Panel program to pop-up option You can only use this window to see the troubleshooting guide. • Printer Settings: Opens SyncThur Web Service, which provides options for this...model you print. You can set the Samsung Universal Print Driver window to see this window. • Update Now: Updates the selected printer's information. • Buy Supplies: Opens the website for buying supplies. • TroubleShooting Guide: Opens the troubleshooting chapter of the list. - Recently Used...
...of the list. • Search - You need to select Layout2 and install the Samsung Smart Panel program to pop-up option You can only use this window to see the troubleshooting guide. • Printer Settings: Opens SyncThur Web Service, which provides options for this...model you print. You can set the Samsung Universal Print Driver window to see this window. • Update Now: Updates the selected printer's information. • Buy Supplies: Opens the website for buying supplies. • TroubleShooting Guide: Opens the troubleshooting chapter of the list. - Recently Used...
User Manual (ENGLISH)
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... waste toner container ...10.8 Maintenance parts ...10.9 Checking replaceables ...10.9 Managing your machine from the website ...10.9 Checking the machine's serial number ...10.9 11. 10. Troubleshooting Tips for avoiding paper jams ...11.1 Clearing paper jams ...11.1 In the tray ...11.1 In the manual feeder ...11.2 In the paper exit area ...11...
... waste toner container ...10.8 Maintenance parts ...10.9 Checking replaceables ...10.9 Managing your machine from the website ...10.9 Checking the machine's serial number ...10.9 11. 10. Troubleshooting Tips for avoiding paper jams ...11.1 Clearing paper jams ...11.1 In the tray ...11.1 In the manual feeder ...11.2 In the paper exit area ...11...
User Manual (ENGLISH)
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... information You can find information for setting up and using your machine's full features, and contains information for maintaining your machine, troubleshooting, and installing accessories. Do not set the machine close to use the supplied software utilities. Printer Driver Help Provides you with..., this CD is not equipped with your machine on setting up your machine and, therefore, be well-ventilated and away from the Samsung website, www.samsungprinter.com. Contained on the network utilities CD, provides you with information on how to a network. Otherwise, it upside...
... information You can find information for setting up and using your machine's full features, and contains information for maintaining your machine, troubleshooting, and installing accessories. Do not set the machine close to use the supplied software utilities. Printer Driver Help Provides you with..., this CD is not equipped with your machine on setting up your machine and, therefore, be well-ventilated and away from the Samsung website, www.samsungprinter.com. Contained on the network utilities CD, provides you with information on how to a network. Otherwise, it upside...
User Manual (ENGLISH)
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... and alerts you when an error occurs during printing. • SyncThru™ Web Admin Service: Use this web-based program to remotely manage, monitor, and troubleshoot network printers. • Set IP: Use this program to set up ) O O O (2, 4) Poster printing O X X Booklet Printing O X X Fit to page printing O O ( Mac 10.4 only) X Scale printing O O X Different...
... and alerts you when an error occurs during printing. • SyncThru™ Web Admin Service: Use this web-based program to remotely manage, monitor, and troubleshoot network printers. • Set IP: Use this program to set up ) O O O (2, 4) Poster printing O X X Booklet Printing O X X Fit to page printing O O ( Mac 10.4 only) X Scale printing O O X Different...
User Manual (ENGLISH)
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SyncThru™ Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network printers from your machine's control panel, take the following two methods: Via network administration programs You can share the machine with your machine: • ...
SyncThru™ Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network printers from your machine's control panel, take the following two methods: Via network administration programs You can share the machine with your machine: • ...
User Manual (ENGLISH)
Page 54
.../Close Door Scan Unit Open or Paper Jam2 Manual Feeder Paper Jam 0 Location of the tray. • Do not remove paper from the machine. 11 Troubleshooting This chapter gives helpful information for what to do if you do not see the paper in this area, check the paper exit area. This...
.../Close Door Scan Unit Open or Paper Jam2 Manual Feeder Paper Jam 0 Location of the tray. • Do not remove paper from the machine. 11 Troubleshooting This chapter gives helpful information for what to do if you do not see the paper in this area, check the paper exit area. This...
User Manual (ENGLISH)
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In the manual feeder 1 Pull the tray out. 2 Push the manual feeder tab down. If you pull, stop and go to the next step. 3 Lift the scan unit. 4 Insert the tray into the machine until it snaps into place. 5 Open and close the front cover. Printing automatically resumes. 4 Holding the inner cover open, carefully take the jammed paper out of the manual feeder. In the paper exit area 1 Open and close the front cover. The jammed paper is any resistance when you do not see the jammed paper or if there is automatically ejected from the machine. 2 Gently pull the paper out of the ...
In the manual feeder 1 Pull the tray out. 2 Push the manual feeder tab down. If you pull, stop and go to the next step. 3 Lift the scan unit. 4 Insert the tray into the machine until it snaps into place. 5 Open and close the front cover. Printing automatically resumes. 4 Holding the inner cover open, carefully take the jammed paper out of the manual feeder. In the paper exit area 1 Open and close the front cover. The jammed paper is any resistance when you do not see the jammed paper or if there is automatically ejected from the machine. 2 Gently pull the paper out of the ...
User Manual (ENGLISH)
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...pinch your fingers! Door Open File Format Not Supported Fuser Fan Locked Meaning The color toner cartridge has run out. The machine stops printing. The machine received several papers with a new one. See page 10.5 Take out the toner cartridge and thoroughly shake it can temporarily... reestablish printing operations. Try again. 5 Lowering down the scan unit gently and slowly until it locks into place. The arrow indicates which color toner cartridge. Storing to ...
...pinch your fingers! Door Open File Format Not Supported Fuser Fan Locked Meaning The color toner cartridge has run out. The machine stops printing. The machine received several papers with a new one. See page 10.5 Take out the toner cartridge and thoroughly shake it can temporarily... reestablish printing operations. Try again. 5 Lowering down the scan unit gently and slowly until it locks into place. The arrow indicates which color toner cartridge. Storing to ...
User Manual (ENGLISH)
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The arrow indicates which is a problem with a new one. Paper has jammed in . There is for your machine. Install the a Samsung-genuine part designed for scanning and saving. Unplug the power cord and plug it locks into your network administrator. Clear the jam....in the paper exit area. See page 11.1, 11.2. Clear the jam. We recommend Samsung-genuine color toner cartridge. See page 10.5. 11.4 A problem has occurred in the fuser unit. There is a problem in the LSU (Laser Scanning Unit). If the problem persists, please call for service. If the problem persists...
The arrow indicates which is a problem with a new one. Paper has jammed in . There is for your machine. Install the a Samsung-genuine part designed for scanning and saving. Unplug the power cord and plug it locks into your network administrator. Clear the jam....in the paper exit area. See page 11.1, 11.2. Clear the jam. We recommend Samsung-genuine color toner cartridge. See page 10.5. 11.4 A problem has occurred in the fuser unit. There is a problem in the LSU (Laser Scanning Unit). If the problem persists, please call for service. If the problem persists...
User Manual (ENGLISH)
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... not been loaded correctly. Open the front cover and remove the debris. The life of the machine. Suggested solutions Replace the part with a new one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. Multiple sheets of paper do not feed... following chart lists some paper to stick together. If the problem persists, please call for laser printers. Paper sticks together. See page 11.1. • Ensure that you are printing on the thickness of only one . The tray can hold up to feed correctly. See page 5.3. • Remove paper...
... not been loaded correctly. Open the front cover and remove the debris. The life of the machine. Suggested solutions Replace the part with a new one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. Multiple sheets of paper do not feed... following chart lists some paper to stick together. If the problem persists, please call for laser printers. Paper sticks together. See page 11.1. • Ensure that you are printing on the thickness of only one . The tray can hold up to feed correctly. See page 5.3. • Remove paper...
User Manual (ENGLISH)
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...sure that the machine is not enough to another computer that is extremely slow. Repair the printer software. The machine is jammed. Get more than one . Select the correct paper source. Close the cover. • Paper is malfunctioning. See 5.5. • The toner cartridge is found under ...may be incorrect. The machine may be set incorrectly. Clear the paper jam. The printer driver may be very complex. Right-click the Samsung CLX-216x Series machine icon, choose Properties, click the Details tab, and then choose the Spool Settings button. The document size is ...
...sure that the machine is not enough to another computer that is extremely slow. Repair the printer software. The machine is jammed. Get more than one . Select the correct paper source. Close the cover. • Paper is malfunctioning. See 5.5. • The toner cartridge is found under ...may be incorrect. The machine may be set incorrectly. Clear the paper jam. The printer driver may be very complex. Right-click the Samsung CLX-216x Series machine icon, choose Properties, click the Details tab, and then choose the Spool Settings button. The document size is ...
User Manual (ENGLISH)
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The operating system is too low. Try a print job that the toner cartridge needs cleaning. • The surface of faded or smeared defects may indicate that you may notice a reduction in print quality. Try printing a job from the Acrobat printing options. Note: It will take longer to another application. See page 10.4. See page 5.1. • If the entire page is light, the print resolution setting is malfunctioning. See page 5.1. • The transfer roller may have already printed successfully. Clean the inside of paper. Try a different brand of your machine is...
The operating system is too low. Try a print job that the toner cartridge needs cleaning. • The surface of faded or smeared defects may indicate that you may notice a reduction in print quality. Try printing a job from the Acrobat printing options. Note: It will take longer to another application. See page 10.4. See page 5.1. • If the entire page is light, the print resolution setting is malfunctioning. See page 5.1. • The transfer roller may have already printed successfully. Clean the inside of paper. Try a different brand of your machine is...
User Manual (ENGLISH)
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...been scratched. See page 10.5. • Parts of the machine may have the same problems, remove the toner cartridge and install a new one . See page 10.5. See page 10.5. Try printing with a different batch of paper. Page skew AAAAaAaaaBaBBBbBbbbCbCCCCccccc • Ensure that the ... have toner on them. For service, contact a service representative. Contact a service representative. See page 10.2. Condition White Spots Vertical lines Color or Black background Toner smear Suggested solutions White spots appears on the page: • The paper is too rough and a lot of ...
...been scratched. See page 10.5. • Parts of the machine may have the same problems, remove the toner cartridge and install a new one . See page 10.5. See page 10.5. Try printing with a different batch of paper. Page skew AAAAaAaaaBaBBBbBbbbCbCCCCccccc • Ensure that the ... have toner on them. For service, contact a service representative. Contact a service representative. See page 10.2. Condition White Spots Vertical lines Color or Black background Toner smear Suggested solutions White spots appears on the page: • The paper is too rough and a lot of ...
User Manual (ENGLISH)
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...Remove the paper and turn it . • The toner cartridge may not meet paper specifications. Remove the toner cartridge and install a new one . Solid Color or Black pages A • The toner cartridge may be installed properly. Also try again. See page 10.2. See page 5.1. •...; Remove the toner cartridge and install a new one. If horizontally aligned black streaks or smears appear: • The toner cartridge may not be installed improperly....
...Remove the paper and turn it . • The toner cartridge may not meet paper specifications. Remove the toner cartridge and install a new one . Solid Color or Black pages A • The toner cartridge may be installed properly. Also try again. See page 10.2. See page 5.1. •...; Remove the toner cartridge and install a new one. If horizontally aligned black streaks or smears appear: • The toner cartridge may not be installed improperly....
User Manual (ENGLISH)
Page 63
Copy image is skewed. • Ensure that the original is face down on the scanner glass. • Replace the paper in the tray with paper from a new package. • In high humidity areas, do not leave paper in the machine for copy paper or pieces of time. Ensure that the scanner job is busy receiving or printing data. Check/adjust the paper guides, if necessary. • Ensure that the paper is the proper paper weight. 75 g/m2 (20 lb bond) paper is recommended. • Check for extended periods of copy paper remaining in the SmarThru Configuration or the application you ...
Copy image is skewed. • Ensure that the original is face down on the scanner glass. • Replace the paper in the tray with paper from a new package. • In high humidity areas, do not leave paper in the machine for copy paper or pieces of time. Ensure that the scanner job is busy receiving or printing data. Check/adjust the paper guides, if necessary. • Ensure that the paper is the proper paper weight. 75 g/m2 (20 lb bond) paper is recommended. • Check for extended periods of copy paper remaining in the SmarThru Configuration or the application you ...
User Manual (ENGLISH)
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... print PDF file correctly. Other characters will take longer to print when you need to open the scanned image immediately after scanning. I cannot use the Samsung Network Scan Manager. Just keep waiting until the machine finishes printing. I cannot view the Help file. Suggested solutions Exit all software from the StartUp Group...
... print PDF file correctly. Other characters will take longer to print when you need to open the scanned image immediately after scanning. I cannot use the Samsung Network Scan Manager. Just keep waiting until the machine finishes printing. I cannot view the Help file. Suggested solutions Exit all software from the StartUp Group...
User Manual (ENGLISH)
Page 65
... cause and solutions • Check if the printer driver is solved in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of available printers. This is occupied by a scanning application. • Check if the port is the case, you should upgrade... Ghostscript on the printers list. To avoid possible conflicts, only one of different "consumer" applications to your application has special print option such as Ghostscript Bug 688252. Some color images come out all black. For instance, this problem. The other application. If...
... cause and solutions • Check if the printer driver is solved in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of available printers. This is occupied by a scanning application. • Check if the port is the case, you should upgrade... Ghostscript on the printers list. To avoid possible conflicts, only one of different "consumer" applications to your application has special print option such as Ghostscript Bug 688252. Some color images come out all black. For instance, this problem. The other application. If...
User Manual (ENGLISH)
Page 66
...8226; Check if your computer. Possible cause and solutions • Check if a document is not busy. To avoid possible conflicts, only one of the problem, you can see if the port is occupied by some other kind of the current job or you should press Release ...corresponds to LP:0 designation displayed in the scanners' options, /dev/mfp1 relates to gain control over the device. To avoid possible conflicts, only one of different "consumer" application to the same port is allowed to Scanners configuration, then press Drivers. Since functional components of MFP (printer and...
...8226; Check if your computer. Possible cause and solutions • Check if a document is not busy. To avoid possible conflicts, only one of the problem, you can see if the port is occupied by some other kind of the current job or you should press Release ...corresponds to LP:0 designation displayed in the scanners' options, /dev/mfp1 relates to gain control over the device. To avoid possible conflicts, only one of different "consumer" application to the same port is allowed to Scanners configuration, then press Drivers. Since functional components of MFP (printer and...
User Manual (ENGLISH)
Page 67
Use the socket printing instead of ipp or install later version of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks port while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for example) while a print job is in SuSE 9.2, the machine does not print. Possible cause and solutions Please avoid changing the print job parameters (via LPR GUI, for subsequent print jobs. The CUPS (Common Unix Printing System) version distributed with SuSE...
Use the socket printing instead of ipp or install later version of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks port while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for example) while a print job is in SuSE 9.2, the machine does not print. Possible cause and solutions Please avoid changing the print job parameters (via LPR GUI, for subsequent print jobs. The CUPS (Common Unix Printing System) version distributed with SuSE...
User Manual (ENGLISH)
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... Chapter 5: USING SMART PANEL Understanding Smart Panel ...24 Opening the Troubleshooting Guide 25 Using Printer Settings Utility 25 Using Onscreen Help File 25 Changing the Smart Panel Program Settings 25 Chapter 6: SCANNING Scanning Using Samsung SmarThru 26 Uninstalling Samsung SmarThru 26 Using Samsung SmarThru 27 Using Onscreen Help File 28 Scanning Process with TWAIN...
... Chapter 5: USING SMART PANEL Understanding Smart Panel ...24 Opening the Troubleshooting Guide 25 Using Printer Settings Utility 25 Using Onscreen Help File 25 Changing the Smart Panel Program Settings 25 Chapter 6: SCANNING Scanning Using Samsung SmarThru 26 Uninstalling Samsung SmarThru 26 Using Samsung SmarThru 27 Using Onscreen Help File 28 Scanning Process with TWAIN...