User Guide
Page 2
... receipt to obtain warranty parts and service and for proper grounding and, in particular, specifies that the cable ground shall be easily accessible in "0") is designed according to the cable modem. Do not locate near heat registers or other heat-producing equipment. Returning the card allows us..."5") is designed according to 65˚ C If you purchased this product and return it away from heat sources. standards used by some cable operators in case you if needed. It should also be connected to the grounding system of purchase. Keep your attention to contact you need...
... receipt to obtain warranty parts and service and for proper grounding and, in particular, specifies that the cable ground shall be easily accessible in "0") is designed according to the cable modem. Do not locate near heat registers or other heat-producing equipment. Returning the card allows us..."5") is designed according to 65˚ C If you purchased this product and return it away from heat sources. standards used by some cable operators in case you if needed. It should also be connected to the grounding system of purchase. Keep your attention to contact you need...
User Guide
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...What the Modem Does ...4 What the Modem Needs to Do Its Job ...5 Before You Begin ...5 Contact Your Local Cable Company ...5 Connecting the Cable Modem ...7 Connecting the Cable Modem to a Single Computer 7 USB Connection ...9 Using Windows 98 SE for USB Connection ...10 Using Windows 2000 for...USB Connection ...20 Ethernet Connection to One Computer ...22 Connecting More Than Two Computers to the Cable Modem 23 Activating the Cable Modem ...24 Initialization Mode ...24 Using the Cable Modem ...26 Indicators - Table of Conformity and Industry Canada Information 42 Quick Reference ...43 ...
...What the Modem Does ...4 What the Modem Needs to Do Its Job ...5 Before You Begin ...5 Contact Your Local Cable Company ...5 Connecting the Cable Modem ...7 Connecting the Cable Modem to a Single Computer 7 USB Connection ...9 Using Windows 98 SE for USB Connection ...10 Using Windows 2000 for...USB Connection ...20 Ethernet Connection to One Computer ...22 Connecting More Than Two Computers to the Cable Modem 23 Activating the Cable Modem ...24 Initialization Mode ...24 Using the Cable Modem ...26 Indicators - Table of Conformity and Industry Canada Information 42 Quick Reference ...43 ...
User Guide
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... USB drivers • Usage and troubleshooting tips Accessing the Diagnostics Display through Ethernet and USB at the same time (if allowed by the cable operator) • Plug-and-play operation for easy setup and installation • ON/OFF button to connect and disconnect access to the ...view troubleshooting tips, the internal diagnostics, and other valuable information. CD-ROM Contents: • Electronic file of RAM, available disk space); Introduction Cable Modem Features • DOCSIS models are capable of receiving data at rates of up to 38Mbps‡ (38 Megabits per second). •...
... USB drivers • Usage and troubleshooting tips Accessing the Diagnostics Display through Ethernet and USB at the same time (if allowed by the cable operator) • Plug-and-play operation for easy setup and installation • ON/OFF button to connect and disconnect access to the ...view troubleshooting tips, the internal diagnostics, and other valuable information. CD-ROM Contents: • Electronic file of RAM, available disk space); Introduction Cable Modem Features • DOCSIS models are capable of receiving data at rates of up to 38Mbps‡ (38 Megabits per second). •...
User Guide
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...following minimum system requirements (note that the minimum requirements may want to communicate simultaneously with a variety of peripherals. You may vary by cable company): IBM PC COMPATIBLE MACINTOSH** CPU Pentium preferred PowerPC or higher System RAM 16MB (32MB preferred) 24MB (32MB preferred) Operating System ...Corporation. **Macintosh and the Mac OS are not currently supported for your computer to pass data to and from the Cable company's server, over the cable network. Introduction Please note that before this modem. †Mac Users: Mac OS or any other OS other ...
...following minimum system requirements (note that the minimum requirements may want to communicate simultaneously with a variety of peripherals. You may vary by cable company): IBM PC COMPATIBLE MACINTOSH** CPU Pentium preferred PowerPC or higher System RAM 16MB (32MB preferred) 24MB (32MB preferred) Operating System ...Corporation. **Macintosh and the Mac OS are not currently supported for your computer to pass data to and from the Cable company's server, over the cable network. Introduction Please note that before this modem. †Mac Users: Mac OS or any other OS other ...
User Guide
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... Feet on the Cable Modem A set of the modem. Cable Modem Overview Internet On/Off Message Cable Cable PC Link Internet Activity Link Computer Cable Modem Cable Company Internet This illustration shows a cable company that can be transported over the same wires your personal computer and a cable Internet Service Provider ... Internet services What the Modem Does The Thomson digital cable modem serves as a two-way high-speed bridge between your cable company uses to the four posts on your modem. Internet On/Off Message Cable Cable PC Link Internet Activity Link Attach the pads to ...
... Feet on the Cable Modem A set of the modem. Cable Modem Overview Internet On/Off Message Cable Cable PC Link Internet Activity Link Computer Cable Modem Cable Company Internet This illustration shows a cable company that can be transported over the same wires your personal computer and a cable Internet Service Provider ... Internet services What the Modem Does The Thomson digital cable modem serves as a two-way high-speed bridge between your cable company uses to the four posts on your modem. Internet On/Off Message Cable Cable PC Link Internet Activity Link Attach the pads to ...
User Guide
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...data services that use your modem. Check with your information here: Serial Number: Model Number: MAC Address: 5 Before You Begin Contact Your Local Cable Company You will find on the sticker on the World Wide Web (WWW). It provides you with a pipeline to access Internet content on the ...; The serial number • The model number of the modem • The Media Access Control (MAC) address Record your cable modem. • The Internet Service Provider (ISP): Your cable company provides you . they'll know if you will need to the Internet. The ISP is your computer to make sure...
...data services that use your modem. Check with your information here: Serial Number: Model Number: MAC Address: 5 Before You Begin Contact Your Local Cable Company You will find on the sticker on the World Wide Web (WWW). It provides you with a pipeline to access Internet content on the ...; The serial number • The model number of the modem • The Media Access Control (MAC) address Record your cable modem. • The Internet Service Provider (ISP): Your cable company provides you . they'll know if you will need to the Internet. The ISP is your computer to make sure...
User Guide
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...service. Note: It is ready for representation only. 6 Note: Graphics used within this publication are . To disconnect just your cable company first. Do not attempt any rewiring without contacting your computer from the Internet, use the ON/OFF button. Keeping your ...modem plugged in will keep it will always be consulted before installing a new cable outlet. Before You Begin Please verify the following with the cable company: • The cable service to your home supports DOCSIS-compliant or EuroDOCSIS-compliant twoway modem access. • Your Internet ...
...service. Note: It is ready for representation only. 6 Note: Graphics used within this publication are . To disconnect just your cable company first. Do not attempt any rewiring without contacting your computer from the Internet, use the ON/OFF button. Keeping your ...modem plugged in will keep it will always be consulted before installing a new cable outlet. Before You Begin Please verify the following with the cable company: • The cable service to your home supports DOCSIS-compliant or EuroDOCSIS-compliant twoway modem access. • Your Internet ...
User Guide
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...to the jack which should be sure to connect your cable modem to the first point the cable enters your home. Attaching the Cable TV wire to a wall-mounted cable outlet. Coming out from under a baseboard heater or other location. Cable drop TV converter TV TV converter Modem PC TV Notes:... For optimum performance, be labeled either IN, CABLE IN, CATV, CATV IN, etc. The splitter must be rated for the wiring example. Connecting the Cable Modem Connecting the Cable Modem to a Single Computer This section of three ways: A. Connected directly to ...
...to the jack which should be sure to connect your cable modem to the first point the cable enters your home. Attaching the Cable TV wire to a wall-mounted cable outlet. Coming out from under a baseboard heater or other location. Cable drop TV converter TV TV converter Modem PC TV Notes:... For optimum performance, be labeled either IN, CABLE IN, CATV, CATV IN, etc. The splitter must be rated for the wiring example. Connecting the Cable Modem Connecting the Cable Modem to a Single Computer This section of three ways: A. Connected directly to ...
User Guide
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Connecting the Cable Modem Important Connection Information The cable modem supports both Ethernet and USB connections simultaneously (if allowed by your cable provider). Using other power supplies may damage the unit. 3VDC 800mA ETHERNET USB RESET CABLE Coaxial Cable AC Power Supply Fig. 2: USB Connection 8 Note: Only use the power supply provided with this unit.
Connecting the Cable Modem Important Connection Information The cable modem supports both Ethernet and USB connections simultaneously (if allowed by your cable provider). Using other power supplies may damage the unit. 3VDC 800mA ETHERNET USB RESET CABLE Coaxial Cable AC Power Supply Fig. 2: USB Connection 8 Note: Only use the power supply provided with this unit.
User Guide
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...: • You should have Windows XP, go to page 22. Connect one end of the coaxial cable to the connector on the cable modem labeled "CABLE" (Fig. 2) on your cable modem. Wait momentarily for your operating system: • If you have Windows 98 SE, go to step 6 on page ... port on page 8. 2. USB Connection The cable modem CD included with your computer. Connect the other end of the coaxial cable to the cable connection in the order they appear. 1. Follow instructions 1 through 5 to connect the cable modem to step 6 on cable modem and the two-prong plug into the ...
...: • You should have Windows XP, go to page 22. Connect one end of the coaxial cable to the connector on the cable modem labeled "CABLE" (Fig. 2) on your cable modem. Wait momentarily for your operating system: • If you have Windows 98 SE, go to step 6 on page ... port on page 8. 2. USB Connection The cable modem CD included with your computer. Connect the other end of the coaxial cable to the cable connection in the order they appear. 1. Follow instructions 1 through 5 to connect the cable modem to step 6 on cable modem and the two-prong plug into the ...
User Guide
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Choose ONLY the "CD-ROM drive" option and click "Next" (Fig. 5). 9. Connecting the Cable Modem Using Windows 98 SE for the best driver (recommended)" option, and click "Next." (Fig. 4). 8. Choose "Search for USB Connection Follow steps 6 through 14 if ... for drivers for your USB device. (Fig. 3) Note: If the "Add New Hardware Wizard" did not automatically appear, Windows 98 SE does not recognize the cable modem's presence because your computer's customer service department. 7. Please contact your BIOS (Basic Input/Output System) settings may not permit USB and/or Plug-and...
Choose ONLY the "CD-ROM drive" option and click "Next" (Fig. 5). 9. Connecting the Cable Modem Using Windows 98 SE for the best driver (recommended)" option, and click "Next." (Fig. 4). 8. Choose "Search for USB Connection Follow steps 6 through 14 if ... for drivers for your USB device. (Fig. 3) Note: If the "Add New Hardware Wizard" did not automatically appear, Windows 98 SE does not recognize the cable modem's presence because your computer's customer service department. 7. Please contact your BIOS (Basic Input/Output System) settings may not permit USB and/or Plug-and...
User Guide
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... to continue. Follow these instructions only if the driver found was NOT the "RCA or Thomson USB Cable Modem." A. C. For example, if your CD-ROM drive. The search should find the driver for the "RCA or Thomson USB Cable Modem" (Fig. 7). To confirm that you have selected the "CD-ROM"... choose "Specify a location" (Fig. 8 ). Fig. 7 Fig. 8 (continued on the E: drive, type "E:\." The search should find the driver for the "RCA or Thomson USB Cable Modem." In the location box, type in your CD-ROM is the driver selected, and click "Next" to step 12. Important: Do NOT continue...
... to continue. Follow these instructions only if the driver found was NOT the "RCA or Thomson USB Cable Modem." A. C. For example, if your CD-ROM drive. The search should find the driver for the "RCA or Thomson USB Cable Modem" (Fig. 7). To confirm that you have selected the "CD-ROM"... choose "Specify a location" (Fig. 8 ). Fig. 7 Fig. 8 (continued on the E: drive, type "E:\." The search should find the driver for the "RCA or Thomson USB Cable Modem." In the location box, type in your CD-ROM is the driver selected, and click "Next" to step 12. Important: Do NOT continue...
User Guide
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... you that accompanied your PC needs to restart your Windows 98 SE installation media (i.e., Windows disks or Windows CD-ROM), but first remove the cable modem CD-ROM. 13. Windows now informs you may be asked for another USB driver file named "NETRCACM.SYS", located on the..." window appears, click "Yes" to copy Windows 98 SE specific files. Windows should now prompt you may need to install the "RCA or Thomson USB Cable Modem" driver. Connecting the Cable Modem 12. If these files are copied, you to insert your computer. Fig. 9 12 After the Windows specific files are not...
... you that accompanied your PC needs to restart your Windows 98 SE installation media (i.e., Windows disks or Windows CD-ROM), but first remove the cable modem CD-ROM. 13. Windows now informs you may be asked for another USB driver file named "NETRCACM.SYS", located on the..." window appears, click "Yes" to copy Windows 98 SE specific files. Windows should now prompt you may need to install the "RCA or Thomson USB Cable Modem" driver. Connecting the Cable Modem 12. If these files are copied, you to insert your computer. Fig. 9 12 After the Windows specific files are not...
User Guide
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... The "Control Panel" window appears. Double-click on page 35. 13 C. If the "RCA or Thomson USB Cable Modem" does not exist, the cable modem was NOT installed correctly, go to "Network Adapters." Connecting the Cable Modem 15. B. Select "Settings," followed by "Control Panel." Double-click on the "Start..." icon in the lower left-hand corner of your screen. D. The cable modem installation is now complete. Click on the "System" icon, and select the "Device Manager" tab. Scroll down the list until you ...
... The "Control Panel" window appears. Double-click on page 35. 13 C. If the "RCA or Thomson USB Cable Modem" does not exist, the cable modem was NOT installed correctly, go to "Network Adapters." Connecting the Cable Modem 15. B. Select "Settings," followed by "Control Panel." Double-click on the "Start..." icon in the lower left-hand corner of your screen. D. The cable modem installation is now complete. Click on the "System" icon, and select the "Device Manager" tab. Scroll down the list until you ...
User Guide
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... may not permit USB and/or Plug-and-Play devices. Fig. 10 Fig. 11 Fig. 12 14 Note: If Windows 2000 does not recognize the cable modem's presence, your computer's customer service department. 7. Choose the "Search for a suitable driver for your USB device (Fig. 10). When the "Found New Hardware Wizard... for drivers for my device (recommended)" option, and click "Next" (Fig. 11). 8. Choose ONLY the "CD-ROM" option and click "Next" (Fig. 12). Connecting the Cable Modem Using Windows 2000 for USB Connection Follow steps 6 through 14 if you have a Windows 2000 operating system: 6.
... may not permit USB and/or Plug-and-Play devices. Fig. 10 Fig. 11 Fig. 12 14 Note: If Windows 2000 does not recognize the cable modem's presence, your computer's customer service department. 7. Choose the "Search for a suitable driver for your USB device (Fig. 10). When the "Found New Hardware Wizard... for drivers for my device (recommended)" option, and click "Next" (Fig. 11). 8. Choose ONLY the "CD-ROM" option and click "Next" (Fig. 12). Connecting the Cable Modem Using Windows 2000 for USB Connection Follow steps 6 through 14 if you have a Windows 2000 operating system: 6.
User Guide
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...on "Next" to step 11. Otherwise, see step 10. A. For example, if your CD-ROM drive. The search should find either "RCA or Thomson USB Cable Modem" or "RCA or Thomson DCM xxx Cable Modem." Click "Next" to the CD-ROM option, choose "Specify a location." D. C. In the location box, type in your CD...-ROM is the case, click "Next" to continue and proceed to continue (Fig. 14). E. The search should find the driver for the "RCA or Thomson DCM xxx Cable Modem" (Fig. 13). Click "Back" to return to step 10. 10. To confirm that you have selected the "CD-ROM" option. Click...
...on "Next" to step 11. Otherwise, see step 10. A. For example, if your CD-ROM drive. The search should find either "RCA or Thomson USB Cable Modem" or "RCA or Thomson DCM xxx Cable Modem." Click "Next" to the CD-ROM option, choose "Specify a location." D. C. In the location box, type in your CD...-ROM is the case, click "Next" to continue and proceed to continue (Fig. 14). E. The search should find the driver for the "RCA or Thomson DCM xxx Cable Modem" (Fig. 13). Click "Back" to return to step 10. 10. To confirm that you have selected the "CD-ROM" option. Click...
User Guide
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... the Windows 2000 CD-ROM (if necessary), and reinsert the cable modem CD-ROM that accompanied your PC needs to install either the "RCA or Thomson USB Cable Modem" or "RCA or Thomson DCM xxx Cable Modem." At this point your cable modem. 13. Connecting the Cable Modem 11. After the Windows specific files are not located...
... the Windows 2000 CD-ROM (if necessary), and reinsert the cable modem CD-ROM that accompanied your PC needs to install either the "RCA or Thomson USB Cable Modem" or "RCA or Thomson DCM xxx Cable Modem." At this point your cable modem. 13. Connecting the Cable Modem 11. After the Windows specific files are not located...
User Guide
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...Scroll down the list until you come to Solution 2 on the "Start" icon in the lower left-hand corner of your screen. The "RCA or Thomson USB Cable Modem" should exist. Select "Settings," followed by "Control Panel." Double-click on the "System" icon, select the "Hardware" tab, ...and choose "Device Manager." If the "RCA or Thomson USB Cable Modem" does not exist, the cable modem was NOT installed correctly. B. Double-click on "Network Adapters." Click on page 35. 17 The "Control Panel" window...
...Scroll down the list until you come to Solution 2 on the "Start" icon in the lower left-hand corner of your screen. The "RCA or Thomson USB Cable Modem" should exist. Select "Settings," followed by "Control Panel." Double-click on the "System" icon, select the "Hardware" tab, ...and choose "Device Manager." If the "RCA or Thomson USB Cable Modem" does not exist, the cable modem was NOT installed correctly. B. Double-click on "Network Adapters." Click on page 35. 17 The "Control Panel" window...
User Guide
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..." to restart your computer's customer service department. 7. Please contact your computer (Fig. 18). Connecting the Cable Modem Using Windows Me for the "RCA or Thomson USB Cable Modem" (Fig. 17). Note: If Windows Me does not recognize the cable modem's presence, i.e., the "Add New Hardware Wizard" did not automatically appear, your BIOS settings may...
..." to restart your computer's customer service department. 7. Please contact your computer (Fig. 18). Connecting the Cable Modem Using Windows Me for the "RCA or Thomson USB Cable Modem" (Fig. 17). Note: If Windows Me does not recognize the cable modem's presence, i.e., the "Add New Hardware Wizard" did not automatically appear, your BIOS settings may...