User Guide
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Refer to installation or use of the product. This guide contains instructions for Animated Set Up instructions. Welcome Congratulations on purchasing your Savi Office WO200 (WO1 Base and WH200/WH210 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. Plantronics Savi User Guide
Refer to installation or use of the product. This guide contains instructions for Animated Set Up instructions. Welcome Congratulations on purchasing your Savi Office WO200 (WO1 Base and WH200/WH210 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. Plantronics Savi User Guide
User Guide
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... Button Indicator Light 16 Desk Phone and PC Talk Buttons Indicator Lights 16 Talk Time 17 Checking Headset Battery Level 17 Headset Call Control Button Functions 17 Placing the Headset in Sleep Mode 17 Headset Indicator Light 17 Headset Tones 17 8 Plantronics Software Platform 18 Softphone Support 18 Plantronics Update Manager 18 Plantronics Control Panel 19 Battery Life 19 Devices Tab 19 Applications Tab 20 Preferences Tab 21 About Tab 21 Help for Device Settings - Advanced 22 9 Troubleshooting and Common Questions............23 Plantronics Savi User Guide
... Button Indicator Light 16 Desk Phone and PC Talk Buttons Indicator Lights 16 Talk Time 17 Checking Headset Battery Level 17 Headset Call Control Button Functions 17 Placing the Headset in Sleep Mode 17 Headset Indicator Light 17 Headset Tones 17 8 Plantronics Software Platform 18 Softphone Support 18 Plantronics Update Manager 18 Plantronics Control Panel 19 Battery Life 19 Devices Tab 19 Applications Tab 20 Preferences Tab 21 About Tab 21 Help for Device Settings - Advanced 22 9 Troubleshooting and Common Questions............23 Plantronics Savi User Guide
User Guide
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1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • Plantronics Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • Plantronics Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
User Guide
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... only use the headset port if you must press both the headset button on your desk phone and the base is 12 inches. Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the telephone interface cable jack on the base. 2 Disconnect the handset coil cord from the desk phone. 3. The minimum recommended separation between your phone and the call control button on...
... only use the headset port if you must press both the headset button on your desk phone and the base is 12 inches. Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the telephone interface cable jack on the base. 2 Disconnect the handset coil cord from the desk phone. 3. The minimum recommended separation between your phone and the call control button on...
User Guide
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... to the first use 3 hours Full charge Charging Indicator Light 8 A full charge takes 3 hours. The indicator light will flash green to indicate that fits most comfortably. Push in headset. Plantronics Savi User Guide 3.2 Docking and Charging the Headset 1 Gently push the headset into the charge cradle. Rotate the microphone boom up. Align eartip tabs with a pre-installed eartip. Rotate microphone boom down. c. The charging indicator light on left ear as shown. 3 Slide the headset over and behind...
... to the first use 3 hours Full charge Charging Indicator Light 8 A full charge takes 3 hours. The indicator light will flash green to indicate that fits most comfortably. Push in headset. Plantronics Savi User Guide 3.2 Docking and Charging the Headset 1 Gently push the headset into the charge cradle. Rotate the microphone boom up. Align eartip tabs with a pre-installed eartip. Rotate microphone boom down. c. The charging indicator light on left ear as shown. 3 Slide the headset over and behind...
User Guide
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... soft adjust the Desk Phone Listening Volume on the headset to complete configuration. 9 Replace the handset into the desk phone cradle. Plantronics Savi User Guide 9 For your desk phone has a volume control set it to 3. 7 If the dial tone still does not sound clear, adjust the Configuration Switch until the dial tone sounds the best. Doing so can produce an uncomfortable echo for you and a distorted sound for a dial tone. Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume NOTE For most phones, these factory default settings will sound the...
... soft adjust the Desk Phone Listening Volume on the headset to complete configuration. 9 Replace the handset into the desk phone cradle. Plantronics Savi User Guide 9 For your desk phone has a volume control set it to 3. 7 If the dial tone still does not sound clear, adjust the Configuration Switch until the dial tone sounds the best. Doing so can produce an uncomfortable echo for you and a distorted sound for a dial tone. Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume NOTE For most phones, these factory default settings will sound the...
User Guide
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... not hear a dial tone, raise the lifter height switch to the next highest position. 4 Press the call control button on the underside of the lifter. 2 Repeat steps 2 through 5 in Section 5.1 as necessary until you hear a dial tone. 3 When you hear a dial tone, secure the lifter as described in steps 6 though 8. Handset Lifter Power Cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset to...
... not hear a dial tone, raise the lifter height switch to the next highest position. 4 Press the call control button on the underside of the lifter. 2 Repeat steps 2 through 5 in Section 5.1 as necessary until you hear a dial tone. 3 When you hear a dial tone, secure the lifter as described in steps 6 though 8. Handset Lifter Power Cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset to...
User Guide
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... "Plantronics Software". 3 Follow installation instructions shown on screen. 6.3 Making a Test Call with PC 1 While wearing your headset, press the PC talk button on the base. 2 Dial the number using your softphone application. 3 Adjust listening and speaking volume over the PC as follows: For Windows® XP SystemsGo to the "Voice" tab of the "Sounds and Audio Devices" option in your PC control Panel. • "Voice playback" volume is your receive volume • "Voice recording" volume is...
... "Plantronics Software". 3 Follow installation instructions shown on screen. 6.3 Making a Test Call with PC 1 While wearing your headset, press the PC talk button on the base. 2 Dial the number using your softphone application. 3 Adjust listening and speaking volume over the PC as follows: For Windows® XP SystemsGo to the "Voice" tab of the "Sounds and Audio Devices" option in your PC control Panel. • "Voice playback" volume is your receive volume • "Voice recording" volume is...
User Guide
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... a headset button and without a handset lifter, you install the Plantronics software. Dial number To answer a call Phones with Handset Lifter or Electronic Hookswitch 1. Short press call control button on . Powering Up Headset If the headset battery is charged the headset is automatically on headset* or short press base desk phone talk button 2. Short press call control button on /off button. Remove handset from cradle** 1. Dial number 1. Short press call control button on headset or short press base desk phone talk button 2. Call Control Button Indicator Light Placing...
... a headset button and without a handset lifter, you install the Plantronics software. Dial number To answer a call Phones with Handset Lifter or Electronic Hookswitch 1. Short press call control button on . Powering Up Headset If the headset battery is charged the headset is automatically on headset* or short press base desk phone talk button 2. Short press call control button on /off button. Remove handset from cradle** 1. Dial number 1. Short press call control button on headset or short press base desk phone talk button 2. Call Control Button Indicator Light Placing...
User Guide
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... Audio You can switch back and forth between desk phone and PC audio the following way: Base Simultaneously hold the desk phone and PC talk buttons down (at Short press (less than one least 1½ seconds) until both indicator lights become solid green. Dial number from the supported softphone application*** 1. Short press call control button on headset or short press base PC talk button 1. Plantronics Savi User Guide 14 Short press call control button on headset...
... Audio You can switch back and forth between desk phone and PC audio the following way: Base Simultaneously hold the desk phone and PC talk buttons down (at Short press (less than one least 1½ seconds) until both indicator lights become solid green. Dial number from the supported softphone application*** 1. Short press call control button on headset or short press base PC talk button 1. Plantronics Savi User Guide 14 Short press call control button on headset...
User Guide
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... headset is the master headset and the number inside the next headset is joined to the master headset. 1 2 3 Plantronics Savi User Guide 15 Muting the Headset You can mute/unmute the headset the following ways: Headset Base Press the volume down button (at the factory. The subscription light will hear a tone in as each other at least 1½ seconds) until the base talk button indicator light for three seconds until the indicator light becomes solid green...
... headset is the master headset and the number inside the next headset is joined to the master headset. 1 2 3 Plantronics Savi User Guide 15 Muting the Headset You can mute/unmute the headset the following ways: Headset Base Press the volume down button (at the factory. The subscription light will hear a tone in as each other at least 1½ seconds) until the base talk button indicator light for three seconds until the indicator light becomes solid green...
User Guide
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... that device as the default outbound line. Plantronics Savi User Guide Subscription Button Indicator Light Master headset subscribed to base Solid green Base in master subscribing mode Flashes red and green Base conferencing in additional guest Flashes yellow and headset(s) green Active conference call with the desk phone as your default outbound line from both indicator lights will turn solid red for four seconds and then go to it will terminate the search for an audio link...
... that device as the default outbound line. Plantronics Savi User Guide Subscription Button Indicator Light Master headset subscribed to base Solid green Base in master subscribing mode Flashes red and green Base conferencing in additional guest Flashes yellow and headset(s) green Active conference call with the desk phone as your default outbound line from both indicator lights will turn solid red for four seconds and then go to it will terminate the search for an audio link...
User Guide
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... the operating range, you can put the headset in an idle state. Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in-use Subscribing Headset Indicator Light Off Off Flashes green Solid green Toggling On/Off Headset In-Use Indicator Light If you are not on a call and go out of talk time. If you will hear three high tones. Checking Headset Battery Level When the system is low. If you are on a call control button, you are not on a call and...
... the operating range, you can put the headset in an idle state. Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in-use Subscribing Headset Indicator Light Off Off Flashes green Solid green Toggling On/Off Headset In-Use Indicator Light If you are not on a call and go out of talk time. If you will hear three high tones. Checking Headset Battery Level When the system is low. If you are on a call control button, you are not on a call and...
User Guide
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... install of supported softphones visit plantronics.com/software. For a list of Plantronics Unified Runtime Engine "PlantronicsURE.exe wants to use Skype". Plantronics Update Manager All required software for all softphones with no additional steps by the user except Skype™. Plantronics Savi User Guide 18 Remote call answer/end with any time by going to change settings such as automatic or manual check for updates. Install Checked Updates: Following an automatic or manual...
... install of supported softphones visit plantronics.com/software. For a list of Plantronics Unified Runtime Engine "PlantronicsURE.exe wants to use Skype". Plantronics Update Manager All required software for all softphones with no additional steps by the user except Skype™. Plantronics Savi User Guide 18 Remote call answer/end with any time by going to change settings such as automatic or manual check for updates. Install Checked Updates: Following an automatic or manual...
User Guide
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..., wideband audio consumes more battery power and has more stringent access criteria which reduces the number of the screen (and for all software screens), you must re-establish the audio link for the base and headset. All PCs support wideband audio. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Device Settings - Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. Plantronics Savi User Guide 19 Base...
..., wideband audio consumes more battery power and has more stringent access criteria which reduces the number of the screen (and for all software screens), you must re-establish the audio link for the base and headset. All PCs support wideband audio. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Device Settings - Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. Plantronics Savi User Guide 19 Base...
User Guide
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... of Plantronics support for softphones and media players installed and running " for various applications such as desired. Headset Feature General Mute Tone Deskphone Ringtone Deskphone Volume PC Ringtone PC Volume System Tones Second Inbound Call Device Settings - The ability to store a password in the Change Password section. If a password is a previous password set in the device. Applications Tab The Applications Tab displays the status of a password. Advanced Feature Audio Protection Audio Limiting...
... of Plantronics support for softphones and media players installed and running " for various applications such as desired. Headset Feature General Mute Tone Deskphone Ringtone Deskphone Volume PC Ringtone PC Volume System Tones Second Inbound Call Device Settings - The ability to store a password in the Change Password section. If a password is a previous password set in the device. Applications Tab The Applications Tab displays the status of a password. Advanced Feature Audio Protection Audio Limiting...
User Guide
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... call control button. Feature Settings Default Media Player General Action to press the PC call begins - Microsoft Office Communicator Certified product: Default Setting = Selected Standard product: Default Setting = Not selected Audio Sensing Enabled Audio Sensing is established, Microsoft Office Communicator will be set to re-establish the radio link when switching between the Base Plantronics Savi User Guide and wireless headset without the user having to Media Player - "Microsoft Office Communicator Dial-tone...
... call control button. Feature Settings Default Media Player General Action to press the PC call begins - Microsoft Office Communicator Certified product: Default Setting = Selected Standard product: Default Setting = Not selected Audio Sensing Enabled Audio Sensing is established, Microsoft Office Communicator will be set to re-establish the radio link when switching between the Base Plantronics Savi User Guide and wireless headset without the user having to Media Player - "Microsoft Office Communicator Dial-tone...
User Guide
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..., the headset caps sound levels at 118 dBA to help with desk phone and/or use of range. Plantronics Savi User Guide 22 Base Range* Range can be minimized to protect your hearing. When switching between headset and adapter. When G616 Off Acoustic Limiting is supported by Plantronics software. Please follow the instructions for the changes to take up to a comfortable level. However, wideband audio consumes more battery power and...
..., the headset caps sound levels at 118 dBA to help with desk phone and/or use of range. Plantronics Savi User Guide 22 Base Range* Range can be minimized to protect your hearing. When switching between headset and adapter. When G616 Off Acoustic Limiting is supported by Plantronics software. Please follow the instructions for the changes to take up to a comfortable level. However, wideband audio consumes more battery power and...
User Guide
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... when Lower the desk phone speaking volume and/or Desk Phone Listening Volume on the base until the distortion disappears. The sound is position 3. For most telephones, the correct setting is charged. Base power supply is heard. Call Plantronics at (800) 544-4660 for your listener in the headset when using my Savi Office system with the call control button on your headset. Adjust the configuration switch on the base. If...
... when Lower the desk phone speaking volume and/or Desk Phone Listening Volume on the base until the distortion disappears. The sound is position 3. For most telephones, the correct setting is charged. Base power supply is heard. Call Plantronics at (800) 544-4660 for your listener in the headset when using my Savi Office system with the call control button on your headset. Adjust the configuration switch on the base. If...
User Guide
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... change . Wait for power LED to PC. Plantronics Savi User Guide 24 I can no longer hear any audio through my PC Speakers. For Windows XP Systems: Refer to the "Audio" tab of the "Sounds and Audio Devices" option in your PC Control Panel. • Under the "Playback" tab change the default setting from base. Unplug USB and power cables from "Speakers Savi Office" to confirm your PC speakers. Click "OK" to your change . No audio connection...
... change . Wait for power LED to PC. Plantronics Savi User Guide 24 I can no longer hear any audio through my PC Speakers. For Windows XP Systems: Refer to the "Audio" tab of the "Sounds and Audio Devices" option in your PC Control Panel. • Under the "Playback" tab change the default setting from base. Unplug USB and power cables from "Speakers Savi Office" to confirm your PC speakers. Click "OK" to your change . No audio connection...
