Operating Manual
Page 2
... Answering calls 12 Useful features during a call 12 Intercom 13 Phonebook Phonebook 14 Speed dial 15 Programming Menu list 17 Alarm 20 Silent mode 20 Call block 20 Other programming 21 Registering a handset to the base unit .......22 Caller ID Service Using Caller ID service 23 Caller list 23 Answering System Answering system (KX-TGC360 series) ....24 Turning the answering system on/off .........24 Greeting message 24 Listening to messages 24 Remote operation 25 2 Answering system settings 26 Useful Information Voicemail service 28 Error messages 29 Troubleshooting 29 Wall...
... Answering calls 12 Useful features during a call 12 Intercom 13 Phonebook Phonebook 14 Speed dial 15 Programming Menu list 17 Alarm 20 Silent mode 20 Call block 20 Other programming 21 Registering a handset to the base unit .......22 Caller ID Service Using Caller ID service 23 Caller list 23 Answering System Answering system (KX-TGC360 series) ....24 Turning the answering system on/off .........24 Greeting message 24 Listening to messages 24 Remote operation 25 2 Answering system settings 26 Useful Information Voicemail service 28 Error messages 29 Troubleshooting 29 Wall...
Operating Manual
Page 6
... http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.pdf 6 2015/11/16 9:16:35 R Exercise care when handling the batteries. Do not use a compatible base unit (or charger) to make calls when: - Check with the base unit (or charger). R Operating the product near water for information on page 4. Important Information R This product is a power failure. the handset batteries need recharging or have purchased. there is unable to charge the batteries. R Do not...
... http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.pdf 6 2015/11/16 9:16:35 R Exercise care when handling the batteries. Do not use a compatible base unit (or charger) to make calls when: - Check with the base unit (or charger). R Operating the product near water for information on page 4. Important Information R This product is a power failure. the handset batteries need recharging or have purchased. there is unable to charge the batteries. R Do not...
Operating Manual
Page 10
... n KX-TGC360 series A BCD E F G H IJ K Charge contacts M N (Repeat) MjN/MkN (VOLUME: Volume up/down) M N (LOCATOR) Speaker MERASEN ANSWER ON/OFF indicator MANSWER ON/OFFN M N (PLAY/STOP) Message indicator M N (Skip) Display icons Handset display items Item Z Meaning Within base unit range Out of base unit range The line is on automatically. Language settings Display language 1 MMENUN#110 2 MbN: Select the desired setting. Eco mode is on. (page 9) Speakerphone is on. (page 12) Item In use Line in use. a MSAVEN a MOFFN Date and time 1 MMENUN...
... n KX-TGC360 series A BCD E F G H IJ K Charge contacts M N (Repeat) MjN/MkN (VOLUME: Volume up/down) M N (LOCATOR) Speaker MERASEN ANSWER ON/OFF indicator MANSWER ON/OFFN M N (PLAY/STOP) Message indicator M N (Skip) Display icons Handset display items Item Z Meaning Within base unit range Out of base unit range The line is on automatically. Language settings Display language 1 MMENUN#110 2 MbN: Select the desired setting. Eco mode is on. (page 9) Speakerphone is on. (page 12) Item In use Line in use. a MSAVEN a MOFFN Date and time 1 MMENUN...
Operating Manual
Page 12
... change the flash time, see page 19. Adjusting the base unit ringer volume (KX-TGC360 series) Press MjN or MkN repeatedly. When storing a calling card access number and/or PIN in the redial list. 1 MEN REDIAL 2 MbN: Select the desired entry. Note: R After holding for PBX/long distance service users) A pause is disconnected. a M N Answering calls 1 Lift the handset and press M N or M N when the unit rings. 2 When you will hear a call waiting or Call Waiting Caller...
... change the flash time, see page 19. Adjusting the base unit ringer volume (KX-TGC360 series) Press MjN or MkN repeatedly. When storing a calling card access number and/or PIN in the redial list. 1 MEN REDIAL 2 MbN: Select the desired entry. Note: R After holding for PBX/long distance service users) A pause is disconnected. a M N Answering calls 1 Lift the handset and press M N or M N when the unit rings. 2 When you will hear a call waiting or Call Waiting Caller...
Operating Manual
Page 14
.... You can assign a ringtone to each searching. The following operations are also available. Go to help identify incoming calls (Caller ID required). And then, press MSAVEN. Changing group names/setting ringer ID 1 or MFN a MMENUN 2 MbN: "Group" a MSELECTN 3 MbN: Select the desired group. Phonebook Phonebook You can add 50 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook 1 MEN...
.... You can assign a ringtone to each searching. The following operations are also available. Go to help identify incoming calls (Caller ID required). And then, press MSAVEN. Changing group names/setting ringer ID 1 or MFN a MMENUN 2 MbN: "Group" a MSELECTN 3 MbN: Select the desired group. Phonebook Phonebook You can add 50 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook 1 MEN...
Operating Manual
Page 17
... MDN to select the desired main menu. a MSELECTN OR Using the direct command code: MMENUN a Enter the desired code. Display menu tree and direct command code table Main menu: "Phonebook" Operation Viewing the phonebook entry. Code #280 Main menu: "Caller list" Operation Viewing the caller list. Play all msg. - Greeting Record greeting Check greeting Pre-recorded Settings Ring count Recording time Answer on Answer off Remote code Screen call - - Code #323 #324 #325 #302 #303 #304 #211 #305 #306...
... MDN to select the desired main menu. a MSELECTN OR Using the direct command code: MMENUN a Enter the desired code. Display menu tree and direct command code table Main menu: "Phonebook" Operation Viewing the phonebook entry. Code #280 Main menu: "Caller list" Operation Viewing the caller list. Play all msg. - Greeting Record greeting Check greeting Pre-recorded Settings Ring count Recording time Answer on Answer off Remote code Screen call - - Code #323 #324 #325 #302 #303 #304 #211 #305 #306...
Operating Manual
Page 18
... - 20 20 10 20 - 21 20 21 21 15 18 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.pdf 18 2015/11/16 9:16:36 Main menu: "Intercom" Operation Paging the desired unit. Start/End Set date & time Date and time Alarm Handset name Call block Speed dial Time adjustment*3 - - Once Daily Manual Main menu: "Initial setting" Sub-menu 1 Ringer setting Sub-menu 2 Ringer volume Ringer tone*4 Silent mode - On/Off Silent mode - access" (V.M.: Voicemail) Operation Listening to voicemail messages.
... - 20 20 10 20 - 21 20 21 21 15 18 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.pdf 18 2015/11/16 9:16:36 Main menu: "Intercom" Operation Paging the desired unit. Start/End Set date & time Date and time Alarm Handset name Call block Speed dial Time adjustment*3 - - Once Daily Manual Main menu: "Initial setting" Sub-menu 1 Ringer setting Sub-menu 2 Ringer volume Ringer tone*4 Silent mode - On/Off Silent mode - access" (V.M.: Voicemail) Operation Listening to voicemail messages.
Operating Manual
Page 19
... not displayed when scrolling through the display menus. Programming Sub-menu 1 Voice mail LCD contrast Key tone Caller ID edit Auto talk Set tel line Call sharing Registration Change language Sub-menu 2 Store VM access# VM tone detect - - - - Set dial mode Set flash time Set line mode*5 - Code #680 Page - *1 KX-TGC360 series *2 This menu is only available in direct command code. For assistance, please visit http://shop.panasonic.com/support 19 TGC35x_36x(en)_1116_ver012.pdf 19 2015/11/16 9:16:36 Register handset Deregistration*2 Display Voice prompt*1 Settings -
... not displayed when scrolling through the display menus. Programming Sub-menu 1 Voice mail LCD contrast Key tone Caller ID edit Auto talk Set tel line Call sharing Registration Change language Sub-menu 2 Store VM access# VM tone detect - - - - Set dial mode Set flash time Set line mode*5 - Code #680 Page - *1 KX-TGC360 series *2 This menu is only available in direct command code. For assistance, please visit http://shop.panasonic.com/support 19 TGC35x_36x(en)_1116_ver012.pdf 19 2015/11/16 9:16:36 Register handset Deregistration*2 Display Voice prompt*1 Settings -
Operating Manual
Page 20
... the desired alarm tone. Silent mode can be set for time periods when you have no sound to be changed. Call block This feature allows the unit to complete the operation. When a call from a phone number stored in the caller list. 20 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.pdf 20 2015/11/16 9:16:36 If the caller's phone number matches an entry in...
... the desired alarm tone. Silent mode can be set for time periods when you have no sound to be changed. Call block This feature allows the unit to complete the operation. When a call from a phone number stored in the caller list. 20 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.pdf 20 2015/11/16 9:16:36 If the caller's phone number matches an entry in...
Operating Manual
Page 21
... a MOFFN Turning the first ring on . a MSAVEN a MOFFN To erase a number: MERASEN a MbN: "Yes" a MSELECTN a MOFFN Note: R When viewing, "Block w/o num" is displayed if the blocking incoming calls without phone number feature is received. a MSELECTN 2 times a MOFFN For assistance, please visit http://shop.panasonic.com/support 21 TGC35x_36x(en)_1116_ver012.pdf 21 2015/11/16 9:16:36 "On" (default): The first ring for calls from blocked phone numbers. Programming Storing unwanted callers You...
... a MOFFN Turning the first ring on . a MSAVEN a MOFFN To erase a number: MERASEN a MbN: "Yes" a MSELECTN a MOFFN Note: R When viewing, "Block w/o num" is displayed if the blocking incoming calls without phone number feature is received. a MSELECTN 2 times a MOFFN For assistance, please visit http://shop.panasonic.com/support 21 TGC35x_36x(en)_1116_ver012.pdf 21 2015/11/16 9:16:36 "On" (default): The first ring for calls from blocked phone numbers. Programming Storing unwanted callers You...
Operating Manual
Page 24
...: R When message memory becomes full: - Resetting to record messages, select "Greeting only" as the recording time setting (page 27). R New messages will be recorded. Greeting message Recording your greeting message. Turning the answering system on/off Base unit Press MANSWER ON/OFFN to stop recording.a MOFFN Operating the answering system during playback Key MjN or MkN MN MN M N (STOP) MERASEN Operation Adjust the speaker volume Repeat message Skip message Stop playback Erase currently playing message 24 For assistance, please visit http://shop.panasonic.com/support...
...: R When message memory becomes full: - Resetting to record messages, select "Greeting only" as the recording time setting (page 27). R New messages will be recorded. Greeting message Recording your greeting message. Turning the answering system on/off Base unit Press MANSWER ON/OFFN to stop recording.a MOFFN Operating the answering system during playback Key MjN or MkN MN MN M N (STOP) MERASEN Operation Adjust the speaker volume Repeat message Skip message Stop playback Erase currently playing message 24 For assistance, please visit http://shop.panasonic.com/support...
Operating Manual
Page 25
... http://shop.panasonic.com/support 25 TGC35x_36x(en)_1116_ver012.pdf 25 2015/11/16 9:16:36 Answering System Erasing all messages Press MERASEN 2 times while the unit is "111". The default setting is not in use a touch-tone phone to call the unit while away from a touch-tone phone. 2 After the greeting message starts, enter your phone number from home and listen to this product, we recommend that you regularly change the remote code. 1 MMENUN...
... http://shop.panasonic.com/support 25 TGC35x_36x(en)_1116_ver012.pdf 25 2015/11/16 9:16:36 Answering System Erasing all messages Press MERASEN 2 times while the unit is "111". The default setting is not in use a touch-tone phone to call the unit while away from a touch-tone phone. 2 After the greeting message starts, enter your phone number from home and listen to this product, we recommend that you regularly change the remote code. 1 MMENUN...
Operating Manual
Page 26
... voice guidance only Turning on the answering system remotely 1 Dial your remote access code within 10 seconds after the long beep. "Toll saver": The unit's answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of times the phone rings "Ring count" before the unit answers a call You can change the number of the 5th ring when there are no new messages. 1 MMENUN#211 2 MbN: Select the desired setting. Answering...
... voice guidance only Turning on the answering system remotely 1 Dial your remote access code within 10 seconds after the long beep. "Toll saver": The unit's answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of times the phone rings "Ring count" before the unit answers a call You can change the number of the 5th ring when there are no new messages. 1 MMENUN#211 2 MbN: Select the desired setting. Answering...
Operating Manual
Page 28
... may also have new voicemail messages. a MSAVEN a MOFFN Voicemail (VM) tone detection Your voicemail service provider sends special signals to the unit to answer the phone or when your phone service provider. If you hear a series of rings will record the incoming call your phone service provider for the required pause time. If you have voicemail service from your line is connected to voicemail service. - a MSAVEN a MOFFN Note: R When storing your voicemail access number and your access number. You do not...
... may also have new voicemail messages. a MSAVEN a MOFFN Voicemail (VM) tone detection Your voicemail service provider sends special signals to the unit to answer the phone or when your phone service provider. If you hear a series of rings will record the incoming call your phone service provider for the required pause time. If you have voicemail service from your line is connected to voicemail service. - a MSAVEN a MOFFN Note: R When storing your voicemail access number and your access number. You do not...
Operating Manual
Page 29
... no power or No link. R Unplug the base unit's AC adaptor to the base unit. R Other units are installed correctly (page 8). General use and the system is busy. R Check the connections (page 8). R Unplug the base unit's AC adaptor to turn on page 4, 6. Busy Call phone company for your access # Check tel line Error!! R Fully charge the batteries (page 8). R The handset's registration may have not stored the voicemail access number. Register the handset (page 22). Useful Information Error messages Display message Base no handset registered to the base unit...
... no power or No link. R Unplug the base unit's AC adaptor to the base unit. R Other units are installed correctly (page 8). General use and the system is busy. R Check the connections (page 8). R Unplug the base unit's AC adaptor to turn on page 4, 6. Busy Call phone company for your access # Check tel line Error!! R Fully charge the batteries (page 8). R The handset's registration may have not stored the voicemail access number. Register the handset (page 22). Useful Information Error messages Display message Base no handset registered to the base unit...
Operating Manual
Page 30
... battery ends ( , ) and the charge contacts with high electrical interference. Making/answering calls, intercom Problem is displayed, or - R The handset is too far from incoming Caller ID changes the time. Contact your DSL/ADSL provider for details. Check the connections. Reconnect AC adaptor to be set incorrectly. R If you use the handset away from sources of interference. Adjust the ringer volume (page 12, 18). R The dialing mode may be shorter. Useful Information Problem I cannot hear a dial tone. Time...
... battery ends ( , ) and the charge contacts with high electrical interference. Making/answering calls, intercom Problem is displayed, or - R The handset is too far from incoming Caller ID changes the time. Contact your DSL/ADSL provider for details. Check the connections. Reconnect AC adaptor to be set incorrectly. R If you use the handset away from sources of interference. Adjust the ringer volume (page 12, 18). R The dialing mode may be shorter. Useful Information Problem I cannot hear a dial tone. Time...
Operating Manual
Page 31
.... R The recording time is full. For assistance, please visit http://shop.panasonic.com/support 31 TGC35x_36x(en)_1116_ver012.pdf 31 2015/11/16 9:16:36 Contact your phone service provider. Caller information is not displayed. Useful Information Caller ID Problem Caller information is displayed late. Change the unit's number of rings setting (page 26) to "Greeting only". How do I remove this message manually by pressing and holding # until the unit beeps. Contact your new voicemail messages (page 28...
.... R The recording time is full. For assistance, please visit http://shop.panasonic.com/support 31 TGC35x_36x(en)_1116_ver012.pdf 31 2015/11/16 9:16:36 Contact your phone service provider. Caller information is not displayed. Useful Information Caller ID Problem Caller information is displayed late. Change the unit's number of rings setting (page 26) to "Greeting only". How do I remove this message manually by pressing and holding # until the unit beeps. Contact your new voicemail messages (page 28...
Operating Manual
Page 32
... to speed up the drying process. Useful Information Liquid damage Problem Liquid or other form of the unit. After the handset/base unit are strong enough to dry for at least 3 days. If the unit does not work properly, contact an authorized service center. Wall mounting (Charger only) Note: R Make sure that the wall and the fixing method are completely dry, reconnect the AC adaptor and telephone line cord...
... to speed up the drying process. Useful Information Liquid damage Problem Liquid or other form of the unit. After the handset/base unit are strong enough to dry for at least 3 days. If the unit does not work properly, contact an authorized service center. Wall mounting (Charger only) Note: R Make sure that the wall and the fixing method are completely dry, reconnect the AC adaptor and telephone line cord...
Operating Manual
Page 33
.... For products approved after July 23, 2001, the REN for information. If trouble is part of the unit - If noise occurs, use an optional headset For assistance, please visit http://shop.panasonic.com/support 33 TGC35x_36x(en)_1116_ver012.pdf 33 2015/11/16 9:16:36 If this equipment does not disable your telephone company or a qualified installer. Connection to party line service is resolved.
.... For products approved after July 23, 2001, the REN for information. If trouble is part of the unit - If noise occurs, use an optional headset For assistance, please visit http://shop.panasonic.com/support 33 TGC35x_36x(en)_1116_ver012.pdf 33 2015/11/16 9:16:36 If this equipment does not disable your telephone company or a qualified installer. Connection to party line service is resolved.
Operating Manual
Page 43
...: 12 TGC35x_36x(en)_1116_ver012.pdf 43 Index I Intercom: 13 K Key tone: 19 L Line mode: 19 M Making calls: 12 Mute: 12 P Pause: 12 Phonebook: 14 R Redialing: 12 Ringer ID: 14 Ringer tone: 18 Rotary/pulse service: 13 S Silent mode: 20 Speed dial: 15 SP-PHONE (Speakerphone): 12 T Temporary tone dialing: 13 Time adjustment: 18 Transferring calls: 13 Troubleshooting: 29 TTY: 40 V VM (Voicemail): 28 Voice guidance language: 10 Voicemail: 28 Volume Receiver: 12 Ringer (Base unit): 12 Ringer (Handset): 12, 18 Speaker: 12 W Wall mounting: 32 43 2015/11...
...: 12 TGC35x_36x(en)_1116_ver012.pdf 43 Index I Intercom: 13 K Key tone: 19 L Line mode: 19 M Making calls: 12 Mute: 12 P Pause: 12 Phonebook: 14 R Redialing: 12 Ringer ID: 14 Ringer tone: 18 Rotary/pulse service: 13 S Silent mode: 20 Speed dial: 15 SP-PHONE (Speakerphone): 12 T Temporary tone dialing: 13 Time adjustment: 18 Transferring calls: 13 Troubleshooting: 29 TTY: 40 V VM (Voicemail): 28 Voice guidance language: 10 Voicemail: 28 Volume Receiver: 12 Ringer (Base unit): 12 Ringer (Handset): 12, 18 Speaker: 12 W Wall mounting: 32 43 2015/11...