Operating Manual
Page 2
... Answering calls 12 Useful features during a call 12 Intercom 13 Phonebook Phonebook 14 Speed dial 15 Programming Menu list 17 Alarm 20 Silent mode 20 Call block 20 Other programming 21 Registering a handset to the base unit .......22 Caller ID Service Using Caller ID service 23 Caller list 23 Answering System Answering system (KX-TGC360 series) ....24 Turning the answering system on/off .........24 Greeting message 24 Listening to messages 24 Remote operation 25 2 Answering system settings 26 Useful Information Voicemail service 28 Error messages 29 Troubleshooting 29 Wall...
... Answering calls 12 Useful features during a call 12 Intercom 13 Phonebook Phonebook 14 Speed dial 15 Programming Menu list 17 Alarm 20 Silent mode 20 Call block 20 Other programming 21 Registering a handset to the base unit .......22 Caller ID Service Using Caller ID service 23 Caller list 23 Answering System Answering system (KX-TGC360 series) ....24 Turning the answering system on/off .........24 Greeting message 24 Listening to messages 24 Remote operation 25 2 Answering system settings 26 Useful Information Voicemail service 28 Error messages 29 Troubleshooting 29 Wall...
Operating Manual
Page 6
...) size. Do not tamper with the base unit (or charger). It should also be a remote risk of time, unplug the product from the electrical appliances. 6 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.pdf 6 2015/11/16 9:16:35 Failure to follow these instructions may explode. Do not use with this battery. R Operating the product near water for possible...
...) size. Do not tamper with the base unit (or charger). It should also be a remote risk of time, unplug the product from the electrical appliances. 6 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.pdf 6 2015/11/16 9:16:35 Failure to follow these instructions may explode. Do not use with this battery. R Operating the product near water for possible...
Operating Manual
Page 10
Getting Started n KX-TGC360 series A BCD E F G H IJ K Charge contacts M N (Repeat) MjN/MkN (VOLUME: Volume up/down) M N (LOCATOR) Speaker MERASEN ANSWER ON/OFF indicator MANSWER ON/OFFN M N (PLAY/STOP) Message indicator M N (Skip) Display icons Handset display items Item Z Meaning Within base unit range Out of base unit range The line is in use . R When flashing: The call is using the line. Language settings Display language 1 MMENUN#110 2 MbN: Select the desired setting. Answering system is being received. R When flashing rapidly: An incoming call (page 20) Clarity booster...
Getting Started n KX-TGC360 series A BCD E F G H IJ K Charge contacts M N (Repeat) MjN/MkN (VOLUME: Volume up/down) M N (LOCATOR) Speaker MERASEN ANSWER ON/OFF indicator MANSWER ON/OFFN M N (PLAY/STOP) Message indicator M N (Skip) Display icons Handset display items Item Z Meaning Within base unit range Out of base unit range The line is in use . R When flashing: The call is using the line. Language settings Display language 1 MMENUN#110 2 MbN: Select the desired setting. Answering system is being received. R When flashing rapidly: An incoming call (page 20) Clarity booster...
Operating Manual
Page 12
... a call waiting or Call Waiting Caller ID service users To use the special features of your phone service provider. Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. a M N Pause (for 10 minutes, the call , press MMUTEN. Adjusting the base unit ringer volume (KX-TGC360 series) Press MjN or MkN repeatedly. Hold 1 Press MMENUN during a call. 2 To return to dial the line access number "9" when making calls using the redial list The last 5 phone numbers dialed are already talking on the phone. When storing a calling card access number...
... a call waiting or Call Waiting Caller ID service users To use the special features of your phone service provider. Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. a M N Pause (for 10 minutes, the call , press MMUTEN. Adjusting the base unit ringer volume (KX-TGC360 series) Press MjN or MkN repeatedly. Hold 1 Press MMENUN during a call. 2 To return to dial the line access number "9" when making calls using the redial list The last 5 phone numbers dialed are already talking on the phone. When storing a calling card access number...
Operating Manual
Page 14
... 2 MbN: "Add new entry" a MSELECTN 3 Enter the party's name. Storing a redial list number to help identify incoming calls (Caller ID required). a MSAVEN To set group ringer tone MbN: Select the current setting of the group ringer tone. R To edit the number: MMENUN a MbN: "Edit" a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format. Groups You can assign a ringtone to each searching. a MSELECTN...
... 2 MbN: "Add new entry" a MSELECTN 3 Enter the party's name. Storing a redial list number to help identify incoming calls (Caller ID required). a MSAVEN To set group ringer tone MbN: Select the current setting of the group ringer tone. R To edit the number: MMENUN a MbN: "Edit" a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format. Groups You can assign a ringtone to each searching. a MSELECTN...
Operating Manual
Page 17
Example: Press MMENUN#101. Display menu tree and direct command code table Main menu: "Phonebook" Operation Viewing the phonebook entry. For assistance, please visit http://shop.panasonic.com/support 17 TGC35x_36x(en)_1116_ver012.pdf 17 2015/11/16 9:16:36 R To exit the operation, press MOFFN. Erase all msg. - Play all msg. - Greeting Record greeting Check greeting Pre-recorded Settings Ring count Recording time Answer on Answer off Remote code Screen call - - Code #323 #324 #325 #302...
Example: Press MMENUN#101. Display menu tree and direct command code table Main menu: "Phonebook" Operation Viewing the phonebook entry. For assistance, please visit http://shop.panasonic.com/support 17 TGC35x_36x(en)_1116_ver012.pdf 17 2015/11/16 9:16:36 R To exit the operation, press MOFFN. Erase all msg. - Play all msg. - Greeting Record greeting Check greeting Pre-recorded Settings Ring count Recording time Answer on Answer off Remote code Screen call - - Code #323 #324 #325 #302...
Operating Manual
Page 18
... desired unit. Once Daily Manual Main menu: "Initial setting" Sub-menu 1 Ringer setting Sub-menu 2 Ringer volume Ringer tone*4 Silent mode - Time adjustment*3 - Settings - access" (V.M.: Voicemail) Operation Listening to voicemail messages. Start/End Set date & time Date and time Alarm Handset name Call block Speed dial Time adjustment*3 - - Once Daily Manual - - On/Off Silent mode - First ring Block w/o num*2 - Programming Main menu: "V.M. Page 12 - 20 20 10 20 - 21 20 21 21 15 18 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x...
... desired unit. Once Daily Manual Main menu: "Initial setting" Sub-menu 1 Ringer setting Sub-menu 2 Ringer volume Ringer tone*4 Silent mode - Time adjustment*3 - Settings - access" (V.M.: Voicemail) Operation Listening to voicemail messages. Start/End Set date & time Date and time Alarm Handset name Call block Speed dial Time adjustment*3 - - Once Daily Manual - - On/Off Silent mode - First ring Block w/o num*2 - Programming Main menu: "V.M. Page 12 - 20 20 10 20 - 21 20 21 21 15 18 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x...
Operating Manual
Page 19
... 160 ms 200 ms 250 ms 300 ms 400 ms 600 ms 900 ms A Off - - It is not displayed when scrolling through the display menus. Code #680 Page - *1 KX-TGC360 series *2 This menu is only available in direct command code. Register handset Deregistration*2 Display Voice prompt*1 Settings - Programming Sub-menu 1 Voice mail LCD contrast Key tone Caller ID edit Auto talk Set tel line Call sharing Registration Change language Sub-menu 2 Store VM access# VM tone detect - - - -
... 160 ms 200 ms 250 ms 300 ms 400 ms 600 ms 900 ms A Off - - It is not displayed when scrolling through the display menus. Code #680 Page - *1 KX-TGC360 series *2 This menu is only available in direct command code. Register handset Deregistration*2 Display Voice prompt*1 Settings - Programming Sub-menu 1 Voice mail LCD contrast Key tone Caller ID edit Auto talk Set tel line Call sharing Registration Change language Sub-menu 2 Store VM access# VM tone detect - - - -
Operating Manual
Page 20
... Inc. *5 Generally, the line mode setting should not be set for each unit. Changing the start and end time 1 MMENUN#237 2 Follow the directions on the display to complete the operation. Call block This feature allows the unit to "A" if telephone line condition is called first ring. Programming *3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is being received. a MSELECTN 7 MSELECTN a MOFFN Silent mode Silent mode allows you...
... Inc. *5 Generally, the line mode setting should not be set for each unit. Changing the start and end time 1 MMENUN#237 2 Follow the directions on the display to complete the operation. Call block This feature allows the unit to "A" if telephone line condition is called first ring. Programming *3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is being received. a MSELECTN 7 MSELECTN a MOFFN Silent mode Silent mode allows you...
Operating Manual
Page 21
... phone numbers: 1 MMENUN#217 2 MMENUN a MbN: "Add" a MSELECTN 3 Enter the phone number (24 digits max.). Programming Storing unwanted callers You can block calls when no phone number You can store up to 30 phone numbers in the 10-digit format. And then, press MSAVEN. If this setting is muted for all calls will be heard, including calls from blocked phone numbers. 1 MMENUN#173 2 MbN: Select the desired setting. "On" (default): The first ring for all numbers...
... phone numbers: 1 MMENUN#217 2 MMENUN a MbN: "Add" a MSELECTN 3 Enter the phone number (24 digits max.). Programming Storing unwanted callers You can block calls when no phone number You can store up to 30 phone numbers in the 10-digit format. And then, press MSAVEN. If this setting is muted for all calls will be heard, including calls from blocked phone numbers. 1 MMENUN#173 2 MbN: Select the desired setting. "On" (default): The first ring for all numbers...
Operating Manual
Page 24
...on . Using a pre-recorded greeting message Select "Greeting only" in step 2 of "Caller's recording time", page 27. Press M N (PLAY). Answering System Answering system (KX-TGC360 series) The answering system can be recorded. Note: R When message memory becomes full: - R New messages will be played. Resetting to messages Using the base unit When new messages have been recorded, message indicator on the base unit flashes. If there are no new messages, old messages will be played. Recording capacity The total recording time is turned on the handset display. - Listening...
...on . Using a pre-recorded greeting message Select "Greeting only" in step 2 of "Caller's recording time", page 27. Press M N (PLAY). Answering System Answering system (KX-TGC360 series) The answering system can be recorded. Note: R When message memory becomes full: - R New messages will be played. Resetting to messages Using the base unit When new messages have been recorded, message indicator on the base unit flashes. If there are no new messages, old messages will be played. Recording capacity The total recording time is turned on the handset display. - Listening...
Operating Manual
Page 25
... Play new messages Play all messages Play greeting message Record greeting message Turn answering system on Pause message*1 Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages Reset to a pre-recorded greeting message Calling back (Caller ID subscribers only) 1 Press MPAUSEN during playback. 2 MbN: "Call back" a MSELECTN Remote operation You can use . Answering System Erasing all messages Press MERASEN 2 times while the unit is not in use a touch-tone phone to call the unit while away from a touch-tone phone. 2 After the greeting message...
... Play new messages Play all messages Play greeting message Record greeting message Turn answering system on Pause message*1 Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages Reset to a pre-recorded greeting message Calling back (Caller ID subscribers only) 1 Press MPAUSEN during playback. 2 MbN: "Call back" a MSELECTN Remote operation You can use . Answering System Erasing all messages Press MERASEN 2 times while the unit is not in use a touch-tone phone to call the unit while away from a touch-tone phone. 2 After the greeting message...
Operating Manual
Page 26
...new messages have been recorded, or at the end of times the phone rings "Ring count" before the unit answers a call through the handset's speaker. 1 MMENUN#310 2 MbN: Select the desired setting. Remote commands Key 1 2 4 5 9 0 *4 *5 *# Operation Repeat message (during playback) Skip message (during playback) Play new messages Play all messages Stop playback*1 Start voice guidance*2 Turn answering system off Erase currently playing message Erase all messages End remote operation (or hang up , or enter your phone number from a touch-tone phone. 2 Let the phone ring 15 times. Answering...
...new messages have been recorded, or at the end of times the phone rings "Ring count" before the unit answers a call through the handset's speaker. 1 MMENUN#310 2 MbN: Select the desired setting. Remote commands Key 1 2 4 5 9 0 *4 *5 *# Operation Repeat message (during playback) Skip message (during playback) Play new messages Play all messages Stop playback*1 Start voice guidance*2 Turn answering system off Erase currently playing message Erase all messages End remote operation (or hang up , or enter your phone number from a touch-tone phone. 2 Let the phone ring 15 times. Answering...
Operating Manual
Page 28
... of dial tones followed by a continuous dial tone after you are unavailable to answer the phone or when your line is an answering service that you have listened to all digits are erased. Messages are new messages even after you press M N, you have unit's answering system set to 6 rings (call your service provider), the unit's answering system will record the message first. Storing the voicemail (VM) access number You can also use the voicemail service rather than the unit's answering system, turn it...
... of dial tones followed by a continuous dial tone after you are unavailable to answer the phone or when your line is an answering service that you have listened to all digits are erased. Messages are new messages even after you press M N, you have unit's answering system set to 6 rings (call your service provider), the unit's answering system will record the message first. Storing the voicemail (VM) access number You can also use the voicemail service rather than the unit's answering system, turn it...
Operating Manual
Page 29
... installed correctly (page 8). General use Problem The handset does not turn on page 4, 6. Useful Information Error messages Display message Base no handset registered to the base unit matching the handset number you still have difficulties after installing charged batteries. Re-connect base AC adaptor. Busy Call phone company for your access # Check tel line Error!! Move closer to reset the unit. R Unplug the base unit's AC adaptor to the base unit and try again. Re-register the handset (page 22). R You have been canceled. Store the number (page 28). R Recording...
... installed correctly (page 8). General use Problem The handset does not turn on page 4, 6. Useful Information Error messages Display message Base no handset registered to the base unit matching the handset number you still have difficulties after installing charged batteries. Re-connect base AC adaptor. Busy Call phone company for your access # Check tel line Error!! Move closer to reset the unit. R Unplug the base unit's AC adaptor to the base unit and try again. Re-register the handset (page 22). R You have been canceled. Store the number (page 28). R Recording...
Operating Manual
Page 30
... dialing mode may be shorter. Useful Information Problem I fully charged the batteries, but - I cannot make a call. Move closer. R The base unit's AC adaptor is displayed. R You are using the handset or base unit in and out. Making/answering calls, intercom Problem is not properly connected. R The handset is too far from incoming Caller ID changes the time. Re-position the base unit and use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. R The ringer volume is time to...
... dialing mode may be shorter. Useful Information Problem I fully charged the batteries, but - I cannot make a call. Move closer. R The base unit's AC adaptor is displayed. R You are using the handset or base unit in and out. Making/answering calls, intercom Problem is not properly connected. R The handset is too far from incoming Caller ID changes the time. Re-position the base unit and use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. R The ringer volume is time to...
Operating Manual
Page 31
... can answer your phone service provider, the unit may need to erase all messages in your DSL/ADSL provider for details. Answering system Problem The unit does not record new messages. R The recording time is connected to remove this message. Contact your voice mailbox in some areas. Useful Information Caller ID Problem Caller information is turned off. Contact your new voicemail messages (page 28). For assistance, please visit http://shop.panasonic.com/support 31 TGC35x_36x(en)_1116_ver012.pdf 31...
... can answer your phone service provider, the unit may need to erase all messages in your DSL/ADSL provider for details. Answering system Problem The unit does not record new messages. R The recording time is connected to remove this message. Contact your voice mailbox in some areas. Useful Information Caller ID Problem Caller information is turned off. Contact your new voicemail messages (page 28). For assistance, please visit http://shop.panasonic.com/support 31 TGC35x_36x(en)_1116_ver012.pdf 31...
Operating Manual
Page 32
Wall mounting (Charger only) Note: R Make sure that the wall and the fixing method are completely dry, reconnect the AC adaptor and telephone line cord. Cause/solution R Disconnect the AC adaptor and telephone line cord from the handset and leave to dry for at least 3 days. Remove the batteries from the base unit. If the unit does not work properly, contact an authorized service center. After the handset/base unit are strong enough to...
Wall mounting (Charger only) Note: R Make sure that the wall and the fixing method are completely dry, reconnect the AC adaptor and telephone line cord. Cause/solution R Disconnect the AC adaptor and telephone line cord from the handset and leave to dry for at least 3 days. Remove the batteries from the base unit. If the unit does not work properly, contact an authorized service center. After the handset/base unit are strong enough to...
Operating Manual
Page 33
... headset For assistance, please visit http://shop.panasonic.com/support 33 TGC35x_36x(en)_1116_ver012.pdf 33 2015/11/16 9:16:36 KX-TGC350 series: found the bottom of RENs should not exceed five (5.0). If this number must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. On the bottom of service may be connected to a line...
... headset For assistance, please visit http://shop.panasonic.com/support 33 TGC35x_36x(en)_1116_ver012.pdf 33 2015/11/16 9:16:36 KX-TGC350 series: found the bottom of RENs should not exceed five (5.0). If this number must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. On the bottom of service may be connected to a line...
Operating Manual
Page 43
...: 12 TGC35x_36x(en)_1116_ver012.pdf 43 Index I Intercom: 13 K Key tone: 19 L Line mode: 19 M Making calls: 12 Mute: 12 P Pause: 12 Phonebook: 14 R Redialing: 12 Ringer ID: 14 Ringer tone: 18 Rotary/pulse service: 13 S Silent mode: 20 Speed dial: 15 SP-PHONE (Speakerphone): 12 T Temporary tone dialing: 13 Time adjustment: 18 Transferring calls: 13 Troubleshooting: 29 TTY: 40 V VM (Voicemail): 28 Voice guidance language: 10 Voicemail: 28 Volume Receiver: 12 Ringer (Base unit): 12 Ringer (Handset): 12, 18 Speaker: 12 W Wall mounting: 32 43 2015/11...
...: 12 TGC35x_36x(en)_1116_ver012.pdf 43 Index I Intercom: 13 K Key tone: 19 L Line mode: 19 M Making calls: 12 Mute: 12 P Pause: 12 Phonebook: 14 R Redialing: 12 Ringer ID: 14 Ringer tone: 18 Rotary/pulse service: 13 S Silent mode: 20 Speed dial: 15 SP-PHONE (Speakerphone): 12 T Temporary tone dialing: 13 Time adjustment: 18 Transferring calls: 13 Troubleshooting: 29 TTY: 40 V VM (Voicemail): 28 Voice guidance language: 10 Voicemail: 28 Volume Receiver: 12 Ringer (Base unit): 12 Ringer (Handset): 12, 18 Speaker: 12 W Wall mounting: 32 43 2015/11...