Panasonic KX-HNC500W Support and Manuals
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Quick Starter Guide - Page 1
...replacement of its room exteriors.
● Please note: Failure to properly attach the suction cup in accordance to
fofor 3r 3seseccoonndds s
secure the camera
C B
7.
B Set up the LOCK lever to the quick start guide may result in the box
Double-sided tape (2 sets)
Let's get started! Follow the on-screen instructions... Setup
A Install the HomeHawk app
Search for "Panasonic HomeHawk...
Quick Starter Guide - Page 2
...Troubleshooting Guide for 30 seconds
14. Attach the double-sided tape
A Attach the double-sided tape to get support.
com/HHvideo2
Need More Help?
Removing the slot brackets
L If you remove the brackets, you confirm the best viewing location?
https://shop.panasonic.com/ HHvideo4
Page 2 B Take off the release paper
STEP 2
B
A
PULL
13. Specific... set of...detailed
instructions. ...
Information and Troubleshooting Guide - Page 1
Information and Troubleshooting Guide Home Monitoring Camera HomeHawk WINDOW
Model No. KX-HNC500
Thank you for customers in the U.S.A. For assistance, please visit our Web site: http://shop.panasonic.com/support for purchasing a Panasonic product. Please read this document before using the unit and save it for future reference.
Information and Troubleshooting Guide - Page 3
... .
3 Tap [User's Guide]. The User's Guide is a collection of online documentation that helps you get the most out of the HomeHawk
app.
1 Start the [HomeHawk] app and 2 Tap [Support]. https://panasonic.net/cns/pcc/support/homehawk/manual2/
• Microsoft® Windows® Internet Explorer® 8 and earlier versions are not supported. • Design and specifications are subject...
Information and Troubleshooting Guide - Page 4
... 1 minute.
4
2 Using an object with Bluetooth. Power Jack Power connector jack
Resetting the camera 1 Plug in yellow.
• The camera's settings are reset.
Part names and functions
Room side
microSD card slot SETUP button RESET button
LOCK lever Used to help pull off the suction cup from windows. LOCK pin See page 7, 26...
Information and Troubleshooting Guide - Page 6
... error (fan error)*4
• Streaming data *1 or detecting motion *1 • Accessing microSD card (when not using 24/7 recording)
*1 You can configure the camera so that its LED indicator does not light during normal operation from the camera settings of range) is shown for 3 seconds after registration is still displayed, contact an authorized service center...
Information and Troubleshooting Guide - Page 8
...; Performing the reset will no longer be easily guessed by a third party. About this information may be erased or changed as part of the repair process.
• Use only trusted repair services authorized by Panasonic.
• Before disposing of the product, perform a factory data reset to erase any data stored in the product. To avoid...
Information and Troubleshooting Guide - Page 9
... and loss of life/property, read this product is located at http://shop.panasonic.com/support • Unplug from external RF (radio frequency) energy. Confirm that violate ...If
metal objects enter the product, turn off the circuit breaker and contact an authorized service center. • Keep small parts, such as pacemakers or hearing aids, to determine if they are responsible for the...
Information and Troubleshooting Guide - Page 14
... SHALL BE IMPLIED FOR ANY OTHER USE. available at the following web page:
https://panasonic.net/cns/pcc/support/homehawk
Notice for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under the GPL and the LGPL.
Information and Troubleshooting Guide - Page 16
... plug them
indicator is lit in occurred because
in again, and then try again
from the beginning.
Troubleshooting (Initial setup by selecting "Bluetooth")
Problem
LED color
When initial setup The camera's
is performed using the same channel or channels of your wireless router's manual. following causes and solutions, and then try again from the beginning.
Information and Troubleshooting Guide - Page 17
... wireless router. Disable the "Isolation" function on the
Bluetooth, the
blue.
Problem
LED color
Cause
When initial setup The camera's LED The "Isolation"
is performed using indicator is
enabled. wireless router is
following screen is lit in function on your wireless router's manual.
17
Solution
• Sometimes when the "Isolation" function is enabled...
Information and Troubleshooting Guide - Page 18
... filter setting of your wireless router's manual.
18 The address filter function of the wireless router.
may be operated in WPS mode
in again, check the following causes/solutions first. Troubleshooting (Initial setup by selecting "WPS")
What is used to easily connect wireless devices to your wireless router may have trouble during the initial setup, check...
Information and Troubleshooting Guide - Page 19
...which is
different from the
router your wireless router's manual.
19
setup cannot be able to
routers at home that
your ... plug them
occurred because
in WPS mode. Problem
LED color
Cause
When initial setup The camera's LED The camera is not ...
blue. Solution • Follow the on-screen instructions, and press
and hold the SETUP button on the camera
until the LED indicator starts...
Information and Troubleshooting Guide - Page 20
...settings or policies may prevent the connection.
Solution
• Confirm that your wireless router. Confirm the wireless network connection status of your mobile network service provider's wireless network (3G, 4G, etc.).
Troubleshooting (Connection)
Problem... service • area you are using a public wireless
away from home. Cause
The camera is having • trouble communicating...
Information and Troubleshooting Guide - Page 31
... Customer Services Directory is available at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price.
The decision to as "the warrantor") will be made by the warrantor. Product or Part Name Home Network System Products microSD card (Included model only)
Parts...
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