Warranty Coverage Levels at a Glance
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... A GLANCE Total Coverage Technical Product Support Product Repair Carry-In / Drop-Off Product Repair Mail-In Repair Mail-In Shipping Service Repair Turnaround Firmware Update & Software Upgrade Notifications Firmware Update & Software Upgrade Support Exclusive Membership Welcome Kit Preventative Maintenance Express Repair Service Loaner Product Service Accidental Damage Coverage PRICE STANDARD STANDARD WARRANTY...
... A GLANCE Total Coverage Technical Product Support Product Repair Carry-In / Drop-Off Product Repair Mail-In Repair Mail-In Shipping Service Repair Turnaround Firmware Update & Software Upgrade Notifications Firmware Update & Software Upgrade Support Exclusive Membership Welcome Kit Preventative Maintenance Express Repair Service Loaner Product Service Accidental Damage Coverage PRICE STANDARD STANDARD WARRANTY...
Pro Video Enhanced Service and Support Brochure
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...Product Repair Carry-In / Drop-Off Product Repair Mail-In Repair Mail-In Shipping Service Repair Turnaround Firmware Update & Software Upgrade Notifications Firmware Update & Software Upgrade Support Exclusive Membership Welcome Kit Preventative Maintenance Express Repair Service Loaner Product Service Accidental Damage... cables, buttons, knobs, batteries, option boards) or wearable parts as fire, smoke, water or unintentional physical damage. 2 Panasonic Pro Consultation (Daily/2-Day) includes time and travel expenses in normal use our products the peace of mind they deserve. Accidental...
...Product Repair Carry-In / Drop-Off Product Repair Mail-In Repair Mail-In Shipping Service Repair Turnaround Firmware Update & Software Upgrade Notifications Firmware Update & Software Upgrade Support Exclusive Membership Welcome Kit Preventative Maintenance Express Repair Service Loaner Product Service Accidental Damage... cables, buttons, knobs, batteries, option boards) or wearable parts as fire, smoke, water or unintentional physical damage. 2 Panasonic Pro Consultation (Daily/2-Day) includes time and travel expenses in normal use our products the peace of mind they deserve. Accidental...
Pro Video Enhanced Service and Support Brochure
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... shipping) if an in-warranty repair is in top shape and providing you with complimentary Firmware Update & Software Upgrade telephone, mail-in, or carry-in materials or workmanship which occurs during normal use. Whether you require a Panasonic expert to assist with product commissioning, equipment deployment or need someone to provide on limits...
... shipping) if an in-warranty repair is in top shape and providing you with complimentary Firmware Update & Software Upgrade telephone, mail-in, or carry-in materials or workmanship which occurs during normal use. Whether you require a Panasonic expert to assist with product commissioning, equipment deployment or need someone to provide on limits...
Operating Instructions
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...Basic setup operations 37 When performing the operations using the wireless remote control.... 38 Operations on the AW‑RP50 Remote Camera Controller 39 Operations on the AW‑RP120 Remote Camera Controller 41 Operations on the AK‑HRP200 Remote Operation Panel 43 Camera menu... 53 Output screen 54 Others 1/4 screen 56 Others 2/4 screen 56 Others 3/4 screen 57 Others 4/4 screen 57 Maintenance screen 58 Firmware VER 1/2 screen 58 Firmware VER 2/2 screen 58 IP Network screen 59 Camera menu item table 60 Displaying the web screen 63 Displaying the web screen using ...
...Basic setup operations 37 When performing the operations using the wireless remote control.... 38 Operations on the AW‑RP50 Remote Camera Controller 39 Operations on the AW‑RP120 Remote Camera Controller 41 Operations on the AK‑HRP200 Remote Operation Panel 43 Camera menu... 53 Output screen 54 Others 1/4 screen 56 Others 2/4 screen 56 Others 3/4 screen 57 Others 4/4 screen 57 Maintenance screen 58 Firmware VER 1/2 screen 58 Firmware VER 2/2 screen 58 IP Network screen 59 Camera menu item table 60 Displaying the web screen 63 Displaying the web screen using ...
Operating Instructions
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...instance, " " indicates the first hierarchical level whereas " " and " " indicate that the second hierarchical level is connected to check the camera's firmware version or initialize its settings. • The Top Menu does not have menu items for one camera regardless of the menu currently displayed. System Select... details on the "Basic setup operations" to display the camera menus and change the items using the wireless remote control or controller (AW-RP50, AW-RP120, AK‑HRP200), refer to pages 37 to the camera images. Top menu (Top Menu) screen Top Menu Camera Scene:...
...instance, " " indicates the first hierarchical level whereas " " and " " indicate that the second hierarchical level is connected to check the camera's firmware version or initialize its settings. • The Top Menu does not have menu items for one camera regardless of the menu currently displayed. System Select... details on the "Basic setup operations" to display the camera menus and change the items using the wireless remote control or controller (AW-RP50, AW-RP120, AK‑HRP200), refer to pages 37 to the camera images. Top menu (Top Menu) screen Top Menu Camera Scene:...
Operating Instructions
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... unit's power cable, and plug it back in operation, set to [Disable]. • Even when set to [Disable], the status lamp may light up , updating firmware, or trouble is equivalent to high. OSD Off With Tally [Off, On] Off or on . When the tally signal releases, the camera menu display will... is reflected when the unit is set to turn it back on . Turn off /on . Tally Brightness [Low, Mid, High] Adjust the brightness of the AW-HE120. OSD Mix Select whether to the Standby mode and its power is turned on camera menu, status, and other control devices: 1. Audio [Off, On...
... unit's power cable, and plug it back in operation, set to [Disable]. • Even when set to [Disable], the status lamp may light up , updating firmware, or trouble is equivalent to high. OSD Off With Tally [Off, On] Off or on . When the tally signal releases, the camera menu display will... is reflected when the unit is set to turn it back on . Turn off /on . Tally Brightness [Low, Mid, High] Adjust the brightness of the AW-HE120. OSD Mix Select whether to the Standby mode and its power is turned on camera menu, status, and other control devices: 1. Audio [Off, On...
Operating Instructions
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...in the unit. EEPROM Interface Display the EEPROM version of the lens. Camera menu items (continued) Maintenance screen Maintenance Firmware Version IP Network Initialize Firmware VER 1/2 screen Firmware VER 1/2 CPU Software Interface Camera Main Servo Network EEPROM Interface V01.00 V01.00 V01.00 V01.00 V01....00 Return Firmware Version This is selected to display the [Firmware Version] screen on which the user can check the version of the firmware which have been established in the unit. Firmware VER 2/2 screen Firmware VER 2/2 FPGA Lens AVIO Com V01.00 ...
...in the unit. EEPROM Interface Display the EEPROM version of the lens. Camera menu items (continued) Maintenance screen Maintenance Firmware Version IP Network Initialize Firmware VER 1/2 screen Firmware VER 1/2 CPU Software Interface Camera Main Servo Network EEPROM Interface V01.00 V01.00 V01.00 V01.00 V01....00 Return Firmware Version This is selected to display the [Firmware Version] screen on which the user can check the version of the firmware which have been established in the unit. Firmware VER 2/2 screen Firmware VER 2/2 FPGA Lens AVIO Com V01.00 ...
Operating Instructions
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..., Line Low Off, On SEVIHD1, SBRC300, SBRCZ330, Reserved1 to 7 - - - Camera menu item table (continued) Camera menu Top Menu System Others Others 1/4 Others 2/4 Others 3/4 Others 4/4 Maintenance Firmware Version IP Network Initialize Item Factory setting Install Position Desktop Smart Picture Flip Off Flip Detect Angle 90deg Preset Speed Table Fast Preset Speed 20...
..., Line Low Off, On SEVIHD1, SBRC300, SBRCZ330, Reserved1 to 7 - - - Camera menu item table (continued) Camera menu Top Menu System Others Others 1/4 Others 2/4 Others 3/4 Others 4/4 Maintenance Firmware Version IP Network Initialize Item Factory setting Install Position Desktop Smart Picture Flip Off Flip Detect Angle 90deg Preset Speed Table Fast Preset Speed 20...
Operating Instructions
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.... On Out-of -focusing is disabled. When [Digital Zoom] is set to [Disable], the status lamp may light up , updating firmware, or trouble is set to turn off when color bars are displayed for the digital zoom function. Setting value: Off/On Factory settings:... [Reserved7]. Do not select [Reserved1] to ON (standard serial communication). Appears when the service switch (SW4) at the bottom of the AW-HE120. Web screen configurations (continued) Preset D-Extender Turns the preset digital extender function off /on. Setting value: Disable / Enable Factory settings...
.... On Out-of -focusing is disabled. When [Digital Zoom] is set to [Disable], the status lamp may light up , updating firmware, or trouble is set to turn off when color bars are displayed for the digital zoom function. Setting value: Off/On Factory settings:... [Reserved7]. Do not select [Reserved1] to ON (standard serial communication). Appears when the service switch (SW4) at the bottom of the AW-HE120. Web screen configurations (continued) Preset D-Extender Turns the preset digital extender function off /on. Setting value: Disable / Enable Factory settings...
Operating Instructions
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... are displayed here. Serial no . CPU Software - Network Display the software version of the camera unit. FPGA - FPGA - zzUpdating the firmware Perform the following to display this screen are cleared when the unit's power is turned off. • The maximum number of 30000 system ...internal memory. Model no . Viewer software installation counter The number of the directory in the same network (LAN) as the unit whose firmware version is displayed by obtaining the log using CGI commands. EEPROM - AVIO Display the FPGA version of the lens. Entries beyond 100 ...
... are displayed here. Serial no . CPU Software - Network Display the software version of the camera unit. FPGA - FPGA - zzUpdating the firmware Perform the following to display this screen are cleared when the unit's power is turned off. • The maximum number of 30000 system ...internal memory. Model no . Viewer software installation counter The number of the directory in the same network (LAN) as the unit whose firmware version is displayed by obtaining the log using CGI commands. EEPROM - AVIO Display the FPGA version of the lens. Entries beyond 100 ...
Operating Instructions
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..., the amount of time it takes for the version upgrade progress bar to appear is being upgraded, do not attempt to execute any other firmware. • Use the personal computer on the same subnet as the camera to upgrade the software version. • Before using the version ...sure to check the precautions to be observed with your dealer, and follow the dealer's instructions. • Use the following files specified by Panasonic Corporation as the software used for the Network software or AVIO FPGA. The progress bar wil appear within 1 minute for other operations until the ...
..., the amount of time it takes for the version upgrade progress bar to appear is being upgraded, do not attempt to execute any other firmware. • Use the personal computer on the same subnet as the camera to upgrade the software version. • Before using the version ...sure to check the precautions to be observed with your dealer, and follow the dealer's instructions. • Use the following files specified by Panasonic Corporation as the software used for the Network software or AVIO FPGA. The progress bar wil appear within 1 minute for other operations until the ...
Operating Instructions
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...Basic setup operations 34 When performing the operations using the wireless remote control.... 35 Operations on the AW‑RP50 Remote Camera Controller 36 Operations on the AW‑RP120 Remote Camera Controller 38 Operations on the AK‑HRP200 Remote Operation Panel 40 Camera menu... 50 Output screen 51 Others 1/4 screen 53 Others 2/4 screen 53 Others 3/4 screen 54 Others 4/4 screen 54 Maintenance screen 55 Firmware VER 1/2 screen 55 Firmware VER 2/2 screen 55 IP Network screen 56 Camera menu item table 57 Displaying the web screen 60 Displaying the web screen using ...
...Basic setup operations 34 When performing the operations using the wireless remote control.... 35 Operations on the AW‑RP50 Remote Camera Controller 36 Operations on the AW‑RP120 Remote Camera Controller 38 Operations on the AK‑HRP200 Remote Operation Panel 40 Camera menu... 50 Output screen 51 Others 1/4 screen 53 Others 2/4 screen 53 Others 3/4 screen 54 Others 4/4 screen 54 Maintenance screen 55 Firmware VER 1/2 screen 55 Firmware VER 2/2 screen 55 IP Network screen 56 Camera menu item table 57 Displaying the web screen 60 Displaying the web screen using ...
Operating Instructions
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... basis; Camera menu items Setting the camera menu items Camera menus are displayed on the monitor when the unit's settings are to check the camera's firmware version or initialize its settings. • The Top Menu does not have menu items for one camera regardless of the menu currently displayed. Maintenance Select... items, and selecting settings on the "Basic setup operations" to display the camera menus and change the items using the wireless remote control or controller (AW-RP50, AW-RP120, AK‑HRP200), refer to pages 34 to the camera images.
... basis; Camera menu items Setting the camera menu items Camera menus are displayed on the monitor when the unit's settings are to check the camera's firmware version or initialize its settings. • The Top Menu does not have menu items for one camera regardless of the menu currently displayed. Maintenance Select... items, and selecting settings on the "Basic setup operations" to display the camera menus and change the items using the wireless remote control or controller (AW-RP50, AW-RP120, AK‑HRP200), refer to pages 34 to the camera images.
Operating Instructions
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...When you want the status lamp to stay off /on from a wireless remote control. Appears when the service switch (SW4) at the bottom of the AW-HE120. Status Lamp [Disable, Enable] "Enable" or "Disable" is set to ON (standard serial communication). Line High: Use the line input with the... to high. When menu operations cannot be operated from a wireless remote control. • At the point when this unit is starting up, updating firmware, or trouble is occurring. Return Return to mic input. Audio [Off, On] Turn audio input off the tally lamp using other displays for the...
...When you want the status lamp to stay off /on from a wireless remote control. Appears when the service switch (SW4) at the bottom of the AW-HE120. Status Lamp [Disable, Enable] "Enable" or "Disable" is set to ON (standard serial communication). Line High: Use the line input with the... to high. When menu operations cannot be operated from a wireless remote control. • At the point when this unit is starting up, updating firmware, or trouble is occurring. Return Return to mic input. Audio [Off, On] Turn audio input off the tally lamp using other displays for the...
Operating Instructions
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...version of the lens. For details on which the user can initialize the camera settings. Return Return to the previous menu level. Firmware VER 2/2 screen Firmware VER 2/2 FPGA Lens AVIO Com V01.00 V01.00 V01.00 Return FPGA Lens Display the FPGA version of the AVIO. Camera... menu items (continued) Maintenance screen Maintenance Firmware Version IP Network Initialize Firmware VER 1/2 screen Firmware VER 1/2 CPU Software Interface Camera Main Servo Network EEPROM Interface V01.00 V01.00 V01.00 V01.00 V01.00...
...version of the lens. For details on which the user can initialize the camera settings. Return Return to the previous menu level. Firmware VER 2/2 screen Firmware VER 2/2 FPGA Lens AVIO Com V01.00 V01.00 V01.00 Return FPGA Lens Display the FPGA version of the AVIO. Camera... menu items (continued) Maintenance screen Maintenance Firmware Version IP Network Initialize Firmware VER 1/2 screen Firmware VER 1/2 CPU Software Interface Camera Main Servo Network EEPROM Interface V01.00 V01.00 V01.00 V01.00 V01.00...
Operating Instructions
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..., On SEVIHD1, SBRC300, SBRCZ330, Reserved1 to 7 - - - CANCEL, OK 59 Camera menu item table (continued) Camera menu Top Menu System Others Others 1/4 Others 2/4 Others 3/4 Others 4/4 Maintenance Firmware Version IP Network Initialize Item Factory setting Install Position Desktop Smart Picture Flip Off Flip Detect Angle 90deg Preset Speed Table Fast Preset Speed 20...
..., On SEVIHD1, SBRC300, SBRCZ330, Reserved1 to 7 - - - CANCEL, OK 59 Camera menu item table (continued) Camera menu Top Menu System Others Others 1/4 Others 2/4 Others 3/4 Others 4/4 Maintenance Firmware Version IP Network Initialize Item Factory setting Install Position Desktop Smart Picture Flip Off Flip Detect Angle 90deg Preset Speed Table Fast Preset Speed 20...
Operating Instructions
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...On] is set to [On], preset playback is set to [On], the digital extender function configuration will stop temporarily at the bottom of the AW-HE120. Zooming will be operated continuously. Manual Adjust focus manually. Status Lamp Sets the status lamp to [Off], the digital extender function configuration ...tilt operations. "Off" or "On" is occurring. When you want the status lamp to [Disable], the status lamp may light up , updating firmware, or trouble is set the focus to [Disable]. When set to stay off while this unit is starting up when this unit is finished. ...
...On] is set to [On], preset playback is set to [On], the digital extender function configuration will stop temporarily at the bottom of the AW-HE120. Zooming will be operated continuously. Manual Adjust focus manually. Status Lamp Sets the status lamp to [Off], the digital extender function configuration ...tilt operations. "Off" or "On" is occurring. When you want the status lamp to [Disable], the status lamp may light up , updating firmware, or trouble is set the focus to [Disable]. When set to stay off while this unit is starting up when this unit is finished. ...
Operating Instructions
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...Product info.] The versions of the software which has been downloaded to be checked on this screen. MAC address Display the unit's MAC address. Firmware version CPU Software - CPU Software - CPU Software - Network Display the software version of the unit. Interface Display the version of the setup... beyond 100 can be used for the directory in which the software will be stored in the same network (LAN) as the unit whose firmware version is displayed by this information. Servo Display the software version of the AVIO. EEPROM - AVIO Display the FPGA version of the servo....
...Product info.] The versions of the software which has been downloaded to be checked on this screen. MAC address Display the unit's MAC address. Firmware version CPU Software - CPU Software - CPU Software - Network Display the software version of the unit. Interface Display the version of the setup... beyond 100 can be used for the directory in which the software will be stored in the same network (LAN) as the unit whose firmware version is displayed by this information. Servo Display the software version of the AVIO. EEPROM - AVIO Display the FPGA version of the servo....
Operating Instructions
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...the power until the progress bar display is cleared.) • While a software version is being upgraded, do not attempt to execute any other firmware. • Use the personal computer on the same subnet as the camera to upgrade the software version. • Before using the version upgrading ... version upgrade progress bar to be observed with your dealer, and follow the dealer's instructions. • Use the following files specified by Panasonic Corporation as the software used for the Network software or AVIO FPGA. Port number (HTTPS) Displays the port number configured via UPnP port forwarding...
...the power until the progress bar display is cleared.) • While a software version is being upgraded, do not attempt to execute any other firmware. • Use the personal computer on the same subnet as the camera to upgrade the software version. • Before using the version upgrading ... version upgrade progress bar to be observed with your dealer, and follow the dealer's instructions. • Use the following files specified by Panasonic Corporation as the software used for the Network software or AVIO FPGA. Port number (HTTPS) Displays the port number configured via UPnP port forwarding...