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... Your Wireless Router 13 Verifying Your Connection 16 Setting Up Your Router for Internet Access 17 Configuring Your Wireless Network 21 Accessing Your Router After Installation and Checking for New Firmware 21 Configuring Your Wireless Settings and Security Options 23 Testing Basic Wireless Connectivity 28 Troubleshooting...30 Basic Setup Checklist ...30 Checking Basic Router Functions 31 Troubleshooting Login Problems...
... Your Wireless Router 13 Verifying Your Connection 16 Setting Up Your Router for Internet Access 17 Configuring Your Wireless Network 21 Accessing Your Router After Installation and Checking for New Firmware 21 Configuring Your Wireless Settings and Security Options 23 Testing Basic Wireless Connectivity 28 Troubleshooting...30 Basic Setup Checklist ...30 Checking Basic Router Functions 31 Troubleshooting Login Problems...
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N600 Wireless Dual Band Router WNDR3400 Setup Manual If you do not connect successfully: • Review your settings and make sure that you have the correct configuration information. • Read "Troubleshooting" on page 30. Installing Your Wireless Router Manually (Advanced and Linux Users) 20 If problems persist, register your ISP to verify that you have selected the correct options and typed everything correctly. • Contact your NETGEAR product and contact NETGEAR Technical Support.
N600 Wireless Dual Band Router WNDR3400 Setup Manual If you do not connect successfully: • Review your settings and make sure that you have the correct configuration information. • Read "Troubleshooting" on page 30. Installing Your Wireless Router Manually (Advanced and Linux Users) 20 If problems persist, register your ISP to verify that you have selected the correct options and typed everything correctly. • Contact your NETGEAR product and contact NETGEAR Technical Support.
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Turn on page 7). The label on the bottom of the wireless router identifies the number of each powered-on computer connected to the wireless router with the following problems: • "Basic Setup Checklist" on page 30 • "Checking Basic Router Functions" on page 31 • "Troubleshooting Login Problems" on page 33 • "Checking The Internet Service Connection" on...
Turn on page 7). The label on the bottom of the wireless router identifies the number of each powered-on computer connected to the wireless router with the following problems: • "Basic Setup Checklist" on page 30 • "Checking Basic Router Functions" on page 31 • "Troubleshooting Login Problems" on page 33 • "Checking The Internet Service Connection" on...
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...power adapter supplied by NETGEAR for the recovery process. 4. Clear the router's configuration to see if the router recovers. 2. Make sure that your configuration Troubleshooting 32 Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts to your router and the router is connected to ... page 13), check the following table. The CD automatically starts and detects the language you have a hardware problem and should contact technical support. See "Connecting Your Wireless Router" on . 3. Insert the Resource CD that you prefer. Table 2.
...power adapter supplied by NETGEAR for the recovery process. 4. Clear the router's configuration to see if the router recovers. 2. Make sure that your configuration Troubleshooting 32 Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts to your router and the router is connected to ... page 13), check the following table. The CD automatically starts and detects the language you have a hardware problem and should contact technical support. See "Connecting Your Wireless Router" on . 3. Insert the Resource CD that you prefer. Table 2.
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... information. • Typically, your computer's documentation for help with the wireless router. Troubleshooting Login Problems If you are off. If your computer. When the router is off and back on WPS functionality and advanced features, see if the router recovers. Troubleshooting 33 N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 2. For more information on to log...
... information. • Typically, your computer's documentation for help with the wireless router. Troubleshooting Login Problems If you are off. If your computer. When the router is off and back on WPS functionality and advanced features, see if the router recovers. Troubleshooting 33 N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 2. For more information on to log...
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... service name, user name, and password might be a provisioning problem with your ISP. Troubleshooting 35 In this case, do one of your ISP account to the wireless router in the Basic Settings screen. Refer to the wireless router. 2. N600 Wireless Dual Band Router WNDR3400 Setup Manual If your router is unable to obtain an IP address from the...
... service name, user name, and password might be a provisioning problem with your ISP. Troubleshooting 35 In this case, do one of your ISP account to the wireless router in the Basic Settings screen. Refer to the wireless router. 2. N600 Wireless Dual Band Router WNDR3400 Setup Manual If your router is unable to obtain an IP address from the...
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... on both begin with 32 bytes of the following problems: • Wrong physical connections - From the Windows Start > Run... Click OK. Check that the Ethernet card driver software and TCP/IP software are on page 3. - N600 Wireless Dual Band Router WNDR3400 Setup Manual 1. If the light is off,...message like this message: Request timed out If the path is functioning correctly, replies as in "Front Panel" on for your router and your computer and the wireless router works correctly, test the path from 192.168.1.1: bytes=32 time=NN ms TTL=xxx If the path is not working ...
... on both begin with 32 bytes of the following problems: • Wrong physical connections - From the Windows Start > Run... Click OK. Check that the Ethernet card driver software and TCP/IP software are on page 3. - N600 Wireless Dual Band Router WNDR3400 Setup Manual 1. If the light is off,...message like this message: Request timed out If the path is functioning correctly, replies as in "Front Panel" on for your router and your computer and the wireless router works correctly, test the path from 192.168.1.1: bytes=32 time=NN ms TTL=xxx If the path is not working ...
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... Internet 8-5 Troubleshooting a Network Using the Ping Utility 8-6 Testing the LAN Path to Your Router 8-7 Testing the Path from Your Computer to a Remote Device 8-8 Problems with Date and Time 8-8 Wireless Connectivity ...8-9 Using Your Wireless Card Setup Program 8-9 Setting Up and Testing Basic Wireless Connectivity 8-10 Restoring the Default Configuration and Password 8-14 Appendix A Default Configuration and...
... Internet 8-5 Troubleshooting a Network Using the Ping Utility 8-6 Testing the LAN Path to Your Router 8-7 Testing the Path from Your Computer to a Remote Device 8-8 Problems with Date and Time 8-8 Wireless Connectivity ...8-9 Using Your Wireless Card Setup Program 8-9 Setting Up and Testing Basic Wireless Connectivity 8-10 Restoring the Default Configuration and Password 8-14 Appendix A Default Configuration and...
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...To avoid this problem, use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you have chosen for the wireless router in Appendix B. To view or manually configure the wireless settings: 1. Log in to the wireless router at its ...net with a wired connection to access the wireless router. N600 Wireless Dual Band Router WNDR3400 User Manual For more information about wireless technology, see the link to the online document in "Wireless Networking Basics" in the Wireless Settings screen. If you want to make changes...
...To avoid this problem, use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you have chosen for the wireless router in Appendix B. To view or manually configure the wireless settings: 1. Log in to the wireless router at its ...net with a wired connection to access the wireless router. N600 Wireless Dual Band Router WNDR3400 User Manual For more information about wireless technology, see the link to the online document in "Wireless Networking Basics" in the Wireless Settings screen. If you want to make changes...
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...14 Mbps or 85 Mbps. The Powerline HD family of network traffic, building materials and construction, and network overhead, can cause problems. Fine-Tuning Your Network 6-2 v1.0, August 2010 Network conditions and environmental factors, including volume of products can configure an individual...less than your local network, faster local networking technologies might not improve your building's AC wiring. N600 Wireless Dual Band Router WNDR3400 User Manual • Powerline. NETGEAR's Powerline HD family of CAT-5e or better. For connecting rooms or floors that are blocked by ...
...14 Mbps or 85 Mbps. The Powerline HD family of network traffic, building materials and construction, and network overhead, can cause problems. Fine-Tuning Your Network 6-2 v1.0, August 2010 Network conditions and environmental factors, including volume of products can configure an individual...less than your local network, faster local networking technologies might not improve your building's AC wiring. N600 Wireless Dual Band Router WNDR3400 User Manual • Powerline. NETGEAR's Powerline HD family of CAT-5e or better. For connecting rooms or floors that are blocked by ...
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... with the smallest MTU. Leave MTU unchanged unless one of either the ISP or NETGEAR recommends changing the MTU setting. MSN - America Online's DSL service • You use VPN and have problems connecting to your ISP or other Internet service, and the technical support of these ...an unused channel. - A secure website that won't open, or displays only part of voice and video traffic over the wireless link. Yahoo e-mail - N600 Wireless Dual Band Router WNDR3400 User Manual • Microwave ovens (no closer than the other devices, the data packets must be split or "fragmented...
... with the smallest MTU. Leave MTU unchanged unless one of either the ISP or NETGEAR recommends changing the MTU setting. MSN - America Online's DSL service • You use VPN and have problems connecting to your ISP or other Internet service, and the technical support of these ...an unused channel. - A secure website that won't open, or displays only part of voice and video traffic over the wireless link. Yahoo e-mail - N600 Wireless Dual Band Router WNDR3400 User Manual • Microwave ovens (no closer than the other devices, the data packets must be split or "fragmented...
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... you suspect an MTU problem, a common solution is to change the MTU size: 1. Quality of Service (QoS) QoS is the default value for performance reasons, and now you can gradually reduce the MTU from the maximum value of others. N600 Wireless Dual Band Router WNDR3400 User Manual •...This is the typical setting for nonPPPoE, non-VPN connections, and is an advanced feature that can be used a program to optimize MTU for NETGEAR routers, adapters, and switches. Used in PPPoE environments. To change the MTU to use the QoS Setup screen. Click Apply to dial-up ISPs...
... you suspect an MTU problem, a common solution is to change the MTU size: 1. Quality of Service (QoS) QoS is the default value for performance reasons, and now you can gradually reduce the MTU from the maximum value of others. N600 Wireless Dual Band Router WNDR3400 User Manual •...This is the typical setting for nonPPPoE, non-VPN connections, and is an advanced feature that can be used a program to optimize MTU for NETGEAR routers, adapters, and switches. Used in PPPoE environments. To change the MTU to use the QoS Setup screen. Click Apply to dial-up ISPs...
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... to transfer the files from the USB drive to the USB drive. 2. N600 Wireless Dual Band Router WNDR3400 User Manual 2. The guest user account has no password. • On the FTP site, your colleagues can pose a problem for admin is for a family that has one that are two user accounts: ...Web browser. This is password. By default, it is where the USB drive on the network. Note: The password for many e-mail systems. The router allows you time and effort. 1. Rather than 5 MB can use the guest user account and enter any password (FTP requires that she prints the...
... to transfer the files from the USB drive to the USB drive. 2. N600 Wireless Dual Band Router WNDR3400 User Manual 2. The guest user account has no password. • On the FTP site, your colleagues can pose a problem for admin is for a family that has one that are two user accounts: ...Web browser. This is password. By default, it is where the USB drive on the network. Note: The password for many e-mail systems. The router allows you time and effort. 1. Rather than 5 MB can use the guest user account and enter any password (FTP requires that she prints the...
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... and unplug the modem. 2. Turn off the wireless router and computers. 3. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support. Quick Tips Recommendation Be sure to help you diagnose and solve the problem. Plug in this sequence. N600 Wireless Dual Band Router WNDR3400 User Manual Chapter 8 Troubleshooting This chapter...
... and unplug the modem. 2. Turn off the wireless router and computers. 3. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support. Quick Tips Recommendation Be sure to help you diagnose and solve the problem. Plug in this sequence. N600 Wireless Dual Band Router WNDR3400 User Manual Chapter 8 Troubleshooting This chapter...
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N600 Wireless Dual Band Router WNDR3400 User Manual Troubleshooting Basic Functions After you turn on power to the router, the following sequence of the above conditions does not occur, see if the router recovers. • Clear the router's configuration to a computer. Table 8-2. This can ...events should contact Technical Support at www.netgear.com/support. Troubleshooting Basic Functions Situation Power light is off or is interrupted, or if the router detects a problem with a hardware problem, contact Technical Support at www.netgear.com/support. Recommended Action • Make...
N600 Wireless Dual Band Router WNDR3400 User Manual Troubleshooting Basic Functions After you turn on power to the router, the following sequence of the above conditions does not occur, see if the router recovers. • Clear the router's configuration to a computer. Table 8-2. This can ...events should contact Technical Support at www.netgear.com/support. Troubleshooting Basic Functions Situation Power light is off or is interrupted, or if the router detects a problem with a hardware problem, contact Technical Support at www.netgear.com/support. Recommended Action • Make...
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... problem might be one of the following : • When entering configuration settings, be sure to click Apply before moving to access the Internet, first determine whether the router can obtain an IP address from your network, as http://www.netgear.com. 2. You can access your router but...ISP whether they require PPP over Ethernet (PPPoE) or some other type of the router's configuration at http://www.routerlogin.net. 3. N600 Wireless Dual Band Router WNDR3400 User Manual • Make sure that your router must request an IP address from the ISP. Access the main menu of login...
... problem might be one of the following : • When entering configuration settings, be sure to click Apply before moving to access the Internet, first determine whether the router can obtain an IP address from your network, as http://www.netgear.com. 2. You can access your router but...ISP whether they require PPP over Ethernet (PPPoE) or some other type of the router's configuration at http://www.routerlogin.net. 3. N600 Wireless Dual Band Router WNDR3400 User Manual • Make sure that your router must request an IP address from the ISP. Access the main menu of login...
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... Link lights are on for your network interface card. N600 Wireless Dual Band Router WNDR3400 User Manual Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is on for the port to which you are connected. ...of the router, as in this message: Request timed out If the path is off, follow the instructions in Table 8-2 on page 8-3. - Troubleshooting 8-7 v1.0, August 2010 To ping the router from a running Windows PC: 1. In the field provided, type ping followed by the IP address of the following problems: •...
... Link lights are on for your network interface card. N600 Wireless Dual Band Router WNDR3400 User Manual Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is on for the port to which you are connected. ...of the router, as in this message: Request timed out If the path is off, follow the instructions in Table 8-2 on page 8-3. - Troubleshooting 8-7 v1.0, August 2010 To ping the router from a running Windows PC: 1. In the field provided, type ping followed by the IP address of the following problems: •...
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... section, double-click Wireless Network Connection. Cause: The router does not adjust for a network name (SSID) of NETGEAR or your wireless network. Check the Mode setting, as an icon in Windows by following these conditions: • Is your wireless router. 2. Cause: The router has not yet successfully reached a Network Time Server. N600 Wireless Dual Band Router WNDR3400 User Manual...
... section, double-click Wireless Network Connection. Cause: The router does not adjust for a network name (SSID) of NETGEAR or your wireless network. Check the Mode setting, as an icon in Windows by following these conditions: • Is your wireless router. 2. Cause: The router has not yet successfully reached a Network Time Server. N600 Wireless Dual Band Router WNDR3400 User Manual...
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... problems with another nearby wireless router or access point. Set the channel. This field determines which the wireless interface will lose your computer to the WNDR3400 router. 4. Note: If you are configuring the router from a wireless computer and you change the of your wireless ...channel that is used by any wireless access adapters must then change the router's SSID, channel, or security settings, you configure in the N600 Wireless Dual Band Router WNDR3400. For Security Options, select None. 8. Note: The SSID is NETGEAR. NETGEAR is Auto. Select the region in...
... problems with another nearby wireless router or access point. Set the channel. This field determines which the wireless interface will lose your computer to the WNDR3400 router. 4. Note: If you are configuring the router from a wireless computer and you change the of your wireless ...channel that is used by any wireless access adapters must then change the router's SSID, channel, or security settings, you configure in the N600 Wireless Dual Band Router WNDR3400. For Security Options, select None. 8. Note: The SSID is NETGEAR. NETGEAR is Auto. Select the region in...
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... the restore settings button for cases when the administration password or IP address is not known. If the wireless router fails to restart, or the green Power light continues to password. To restore the factory default configuration settings...router. 1. N600 Wireless Dual Band Router WNDR3400 User Manual Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router's administration password back to blink, the unit might have a hardware problem and should contact Technical Support at http://www.netgear...
... the restore settings button for cases when the administration password or IP address is not known. If the wireless router fails to restart, or the green Power light continues to password. To restore the factory default configuration settings...router. 1. N600 Wireless Dual Band Router WNDR3400 User Manual Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router's administration password back to blink, the unit might have a hardware problem and should contact Technical Support at http://www.netgear...