STM 150-300-600 Reference Manual (PDF)
Page 3
... for Web Access Exceptions) • Using the DC Agent (see Understanding the ProSecure DC Agent, Requirements for the ProSecure DC Agent Software and DC Agent Server, and Downloading ProSecure DC Agent Software, and Creating and Deleting DC Agents) Also added the following minor features: • Requirement to accept terms of service agreement on the Real-Time Blacklist screen • Capability to set the public host, IP address, and port...
... for Web Access Exceptions) • Using the DC Agent (see Understanding the ProSecure DC Agent, Requirements for the ProSecure DC Agent Software and DC Agent Server, and Downloading ProSecure DC Agent Software, and Creating and Deleting DC Agents) Also added the following minor features: • Requirement to accept terms of service agreement on the Real-Time Blacklist screen • Capability to set the public host, IP address, and port...
STM 150-300-600 Reference Manual (PDF)
Page 7
... Address a Time-Out Error Occurs 225 Troubleshooting a TCP/IP Network Using a Ping Utility 225 Testing the LAN Path to Your STM 226 Testing the Path from Your PC to a Remote Device 226 Restoring the Default Configuration and Password 227 Problems with Date and Time 228 Using Online Support 228 Enabling Remote Troubleshooting 228 Installing Hot Fixes 229 Sending Suspicious Files to NETGEAR for Analysis 230 Accessing the Knowledge Base and Documentation 231 Appendix A Report Templates Appendix B Default Settings and Technical Specifications Appendix C Related Documents...
... Address a Time-Out Error Occurs 225 Troubleshooting a TCP/IP Network Using a Ping Utility 225 Testing the LAN Path to Your STM 226 Testing the Path from Your PC to a Remote Device 226 Restoring the Default Configuration and Password 227 Problems with Date and Time 228 Using Online Support 228 Enabling Remote Troubleshooting 228 Installing Hot Fixes 229 Sending Suspicious Files to NETGEAR for Analysis 230 Accessing the Knowledge Base and Documentation 231 Appendix A Report Templates Appendix B Default Settings and Technical Specifications Appendix C Related Documents...
STM 150-300-600 Reference Manual (PDF)
Page 12
ProSecure Web/Email Security Threat Management (STM) Appliance Maintenance and Support NETGEAR offers technical support seven days a week, 24 hours a day. Differences between the STM Models Feature STM150 STM300 STM600 Performance and Sizing Guidelines Concurrent users Up to 150 Up to 300 Up to activate your STM in a secure location. Information about support is available on the NETGEAR ProSecure website at http://prosecure.netgear.com/support/index.php. Service Registration Card with License Keys Be sure to...
ProSecure Web/Email Security Threat Management (STM) Appliance Maintenance and Support NETGEAR offers technical support seven days a week, 24 hours a day. Differences between the STM Models Feature STM150 STM300 STM600 Performance and Sizing Guidelines Concurrent users Up to 150 Up to 300 Up to activate your STM in a secure location. Information about support is available on the NETGEAR ProSecure website at http://prosecure.netgear.com/support/index.php. Service Registration Card with License Keys Be sure to...
STM 150-300-600 Reference Manual (PDF)
Page 13
... factory default settings after you have reconfigured the STM to connect to the Internet and to the NETGEAR registration server, the STM retrieves and restores all registration information based on its MAC address and hardware serial number. You do not need to activate the STM (see Registering the STM with adhesive backing • One rack-mount kit • Straight-through Category 5 Ethernet cable Chapter 1. ProSecure Web/Email Security Threat Management (STM) Appliance Figure 1. Package Contents...
... factory default settings after you have reconfigured the STM to connect to the Internet and to the NETGEAR registration server, the STM retrieves and restores all registration information based on its MAC address and hardware serial number. You do not need to activate the STM (see Registering the STM with adhesive backing • One rack-mount kit • Straight-through Category 5 Ethernet cable Chapter 1. ProSecure Web/Email Security Threat Management (STM) Appliance Figure 1. Package Contents...
STM 150-300-600 Reference Manual (PDF)
Page 27
... the ProSecure™ Web/Email Security Threat Management Appliance STM150, STM300, or STM600 Installation Guide for Initial Connection Generally, five steps are ready to Perform the Initial Configuration on the NETGEAR ProSecure™ website at http://prosecure.netgear.com/resources/document-library.php. 2. Log in , you connect the STM to the instructions in Your Network | 27 Understanding the Steps for complete steps. Use the Setup Wizard to your STM. Connect the STM physically to configure basic connections and security. After logging in...
... the ProSecure™ Web/Email Security Threat Management Appliance STM150, STM300, or STM600 Installation Guide for Initial Connection Generally, five steps are ready to Perform the Initial Configuration on the NETGEAR ProSecure™ website at http://prosecure.netgear.com/resources/document-library.php. 2. Log in , you connect the STM to the instructions in Your Network | 27 Understanding the Steps for complete steps. Use the Setup Wizard to your STM. Connect the STM physically to configure basic connections and security. After logging in...
STM 150-300-600 Reference Manual (PDF)
Page 34
... log in Your Network The factory default IP address is the default setting. You then need to enter https://10.0.0.1 in transmission. 34 | Chapter 2. Note: NETGEAR recommends synchronizing the STM's MTU setting with that of your model (STM150, STM300, or STM600). The subnet mask specifies the network number portion of identification and management. For most Ethernet networks the MTU value is 1500 bytes, which is 192.168.1.201. ProSecure Web/Email Security Threat Management (STM) Appliance Table...
... log in Your Network The factory default IP address is the default setting. You then need to enter https://10.0.0.1 in transmission. 34 | Chapter 2. Note: NETGEAR recommends synchronizing the STM's MTU setting with that of your model (STM150, STM300, or STM600). The subnet mask specifies the network number portion of identification and management. For most Ethernet networks the MTU value is 1500 bytes, which is 192.168.1.201. ProSecure Web/Email Security Threat Management (STM) Appliance Table...
STM 150-300-600 Reference Manual (PDF)
Page 39
... STM150, the default setting is 25600 KB. Using the Setup Wizard to go the following table, and then click Next to Provision the STM in the file size field: • Skip. The default and maximum file sizes are as explained in the following screen. The file is the default setting. • Block. This is not scanned but skipped, leaving the end user vulnerable. ProSecure Web/Email Security Threat Management (STM) Appliance Table...
... STM150, the default setting is 25600 KB. Using the Setup Wizard to go the following table, and then click Next to Provision the STM in the file size field: • Skip. The default and maximum file sizes are as explained in the following screen. The file is the default setting. • Block. This is not scanned but skipped, leaving the end user vulnerable. ProSecure Web/Email Security Threat Management (STM) Appliance Table...
STM 150-300-600 Reference Manual (PDF)
Page 41
... spyware log entry is enabled by default. The Web file or object is created. Only a virus log entry or spyware log entry is not deleted. In addition, a malware quarantine log entry is detected: • Quarantine file. The file is created. • Log only. Chapter 2. ProSecure Web/Email Security Threat Management (STM) Appliance Table 8. The Web file or object is deleted, and a virus log entry or spyware log entry is blocked and does not reach the end user. Setup Wizard Step 5: Web Security Settings (Continued) Setting...
... spyware log entry is enabled by default. The Web file or object is created. Only a virus log entry or spyware log entry is not deleted. In addition, a malware quarantine log entry is detected: • Quarantine file. The file is created. • Log only. Chapter 2. ProSecure Web/Email Security Threat Management (STM) Appliance Table 8. The Web file or object is deleted, and a virus log entry or spyware log entry is blocked and does not reach the end user. Setup Wizard Step 5: Web Security Settings (Continued) Setting...
STM 150-300-600 Reference Manual (PDF)
Page 42
... Authentication check box and enter the following screen. Using the Setup Wizard to which the notifications should be sent. ProSecure Web/Email Security Threat Management (STM) Appliance Setup Wizard Step 6 of your ISP's outgoing email SMTP server. Typically, this field blank, the STM cannot send email notifications. Password The password for SMTP server authentication. SMTP Server The IP address and port number or Internet name and port number of 11: Email Notification Server Settings Figure 25. Setup Wizard Step 6: Email Notification Server Settings Setting...
... Authentication check box and enter the following screen. Using the Setup Wizard to which the notifications should be sent. ProSecure Web/Email Security Threat Management (STM) Appliance Setup Wizard Step 6 of your ISP's outgoing email SMTP server. Typically, this field blank, the STM cannot send email notifications. Password The password for SMTP server authentication. SMTP Server The IP address and port number or Internet name and port number of 11: Email Notification Server Settings Figure 25. Setup Wizard Step 6: Email Notification Server Settings Setting...
STM 150-300-600 Reference Manual (PDF)
Page 71
...; An operating system (OS) that includes the kernel modules and hardware drives. Scheduling Updates Enabling scheduled updates ensures that your network protection is current. Performing Network and System Management | 71 ProSecure Web/Email Security Threat Management (STM) Appliance Note: For the STM150 only, there is an alternate way to return the settings to factory defaults: Using a sharp object, press and hold the Reset button on the rear panel of the day, it...
...; An operating system (OS) that includes the kernel modules and hardware drives. Scheduling Updates Enabling scheduled updates ensures that your network protection is current. Performing Network and System Management | 71 ProSecure Web/Email Security Threat Management (STM) Appliance Note: For the STM150 only, there is an alternate way to return the settings to factory defaults: Using a sharp object, press and hold the Reset button on the rear panel of the day, it...
STM 150-300-600 Reference Manual (PDF)
Page 221
.... • I connected the STM correctly? Troubleshooting and Using Online Support 7 This chapter provides troubleshooting tips and information for the STM. After each problem description, instructions are explained in Using Diagnostics Utilities on page 227. • The date or time is not correct. Go to Restoring the Default Configuration and Password on page 215. Troubleshooting and Using Online Support | 222 7. For the common problems listed, go to Problems with the LAN connection. Chapter 7.
.... • I connected the STM correctly? Troubleshooting and Using Online Support 7 This chapter provides troubleshooting tips and information for the STM. After each problem description, instructions are explained in Using Diagnostics Utilities on page 227. • The date or time is not correct. Go to Restoring the Default Configuration and Password on page 215. Troubleshooting and Using Online Support | 222 7. For the common problems listed, go to Problems with the LAN connection. Chapter 7.
STM 150-300-600 Reference Manual (PDF)
Page 222
... occurs: 1. Troubleshooting and Using Online Support | 223 If any local ports that the following section. When power is first applied, verify that : a. The left WAN port LEDs are connected. ProSecure Web/Email Security Threat Management (STM) Appliance Basic Functioning After you have a hardware problem and should contact NETGEAR Technical Support. The Test LED (STM150) or Status LED (STM300 and STM600) is on power to a 10-Mbps device: For all STM models, the right LED is amber. - If the error persists...
... occurs: 1. Troubleshooting and Using Online Support | 223 If any local ports that the following section. When power is first applied, verify that : a. The left WAN port LEDs are connected. ProSecure Web/Email Security Threat Management (STM) Appliance Basic Functioning After you have a hardware problem and should contact NETGEAR Technical Support. The Test LED (STM150) or Status LED (STM300 and STM600) is on power to a 10-Mbps device: For all STM models, the right LED is amber. - If the error persists...
STM 150-300-600 Reference Manual (PDF)
Page 223
... factory defaults. Troubleshooting the Web Management Interface If you are unable to access the STM's Web Management Interface from a PC on your local network, check the following: • Check the Ethernet connection between the PC and the STM as described in the previous section (LAN or WAN Port LEDs Not On). • If your configuration settings, you might have a hardware problem and should contact NETGEAR Technical Support. ProSecure Web/Email Security Threat Management (STM) Appliance If all LEDs are still on more than the http://address login...
... factory defaults. Troubleshooting the Web Management Interface If you are unable to access the STM's Web Management Interface from a PC on your local network, check the following: • Check the Ethernet connection between the PC and the STM as described in the previous section (LAN or WAN Port LEDs Not On). • If your configuration settings, you might have a hardware problem and should contact NETGEAR Technical Support. ProSecure Web/Email Security Threat Management (STM) Appliance If all LEDs are still on more than the http://address login...
STM 150-300-600 Reference Manual (PDF)
Page 227
... daylight savings time. ProSecure Web/Email Security Threat Management (STM) Appliance Note: For the STM150 only, there is an alternate way to return the settings to factory default: Using a sharp object, press and hold the Reset button on the rear panel of the STM150 (see Configuring Date and Time Service on the Internet. Problems with the STM and to you by NETGEAR. If you have the support key that let you submit suspicious files for Daylight Savings Time. Enabling Remote Troubleshooting...
... daylight savings time. ProSecure Web/Email Security Threat Management (STM) Appliance Note: For the STM150 only, there is an alternate way to return the settings to factory default: Using a sharp object, press and hold the Reset button on the rear panel of the STM150 (see Configuring Date and Time Service on the Internet. Problems with the STM and to you by NETGEAR. If you have the support key that let you submit suspicious files for Daylight Savings Time. Enabling Remote Troubleshooting...
STM 150-300-600 Reference Manual (PDF)
Page 252
..., 114 emails 94, 95 logs 179, 180, 194, 196 overview 84, 109 scheduling 114 settings, using the Setup Wizard 32 Configuration Manager login 155 configuration menu (Web Management Interface) 31 connections, concurrently scanned, HTTP 12 console port STM150 20 STM300 16 STM600 18 content filtering See also emails. ProSecure Web/Email Security Threat Management (STM) Appliance buttons (hardware) Power STM150 20 STM300 21 STM600 21 Reset (STM150 only) 20, 71 buttons (software) 31, 32 C CA (Certification Authority) 76 cache, clearing Web categories 115 capabilities and features 9 card, service...
..., 114 emails 94, 95 logs 179, 180, 194, 196 overview 84, 109 scheduling 114 settings, using the Setup Wizard 32 Configuration Manager login 155 configuration menu (Web Management Interface) 31 connections, concurrently scanned, HTTP 12 console port STM150 20 STM300 16 STM600 18 content filtering See also emails. ProSecure Web/Email Security Threat Management (STM) Appliance buttons (hardware) Power STM150 20 STM300 21 STM600 21 Reset (STM150 only) 20, 71 buttons (software) 31, 32 C CA (Certification Authority) 76 cache, clearing Web categories 115 capabilities and features 9 card, service...
STM 150-300-600 Reference Manual (PDF)
Page 253
... G gateway address 54 Gnutella 85, 130 Google Talk 85, 130 Index | 255 See FTP. ProSecure Web/Email Security Threat Management (STM) Appliance documentation online 231 reference 248 domain controller (DC) agent 164 domains default 172 LDAP and Active Directory (AD) 161 overview 147 RADIUS 167 trusted 109 Web access exceptions, applying to 70, 227 failure bypass 12 features and capabilities 9 file extensions blocking for emails 94, 97 for Web access 109, 113, 127 settings access...
... G gateway address 54 Gnutella 85, 130 Google Talk 85, 130 Index | 255 See FTP. ProSecure Web/Email Security Threat Management (STM) Appliance documentation online 231 reference 248 domain controller (DC) agent 164 domains default 172 LDAP and Active Directory (AD) 161 overview 147 RADIUS 167 trusted 109 Web access exceptions, applying to 70, 227 failure bypass 12 features and capabilities 9 file extensions blocking for emails 94, 97 for Web access 109, 113, 127 settings access...
STM 150-300-600 Reference Manual (PDF)
Page 256
ProSecure Web/Email Security Threat Management (STM) Appliance M MAC addresses, binding 59 main navigation menu (Web Management Interface) 31 malware alerts and outbreak alerts 182, 183 blocked page, user notification settings 108 detected, statistics 190 infected files, viewing 213 logs 179, 180 quarantine area size 82 quarantined querying and viewing 209 statistics 190 recent 5 and top 5 threats 188 management default settings 245 digital certificates 76 performance 82 Management Information Base (MIB) 67 management ports STM150, not applicable STM300...
ProSecure Web/Email Security Threat Management (STM) Appliance M MAC addresses, binding 59 main navigation menu (Web Management Interface) 31 malware alerts and outbreak alerts 182, 183 blocked page, user notification settings 108 detected, statistics 190 infected files, viewing 213 logs 179, 180 quarantine area size 82 quarantined querying and viewing 209 statistics 190 recent 5 and top 5 threats 188 management default settings 245 digital certificates 76 performance 82 Management Information Base (MIB) 67 management ports STM150, not applicable STM300...
STM 150-300-600 Reference Manual (PDF)
Page 257
... 64 remote troubleshooting, enabling 228 Index | 259 See POP3. Power button STM150 20 STM300 21 STM600 21 Power LED STM150 15 STM300 17 STM600 19 troubleshooting 223 power receptacle STM150 20 STM300 21 STM600 21 power specifications, adapter 246 priorities, syslog server 181 product updates 2 ProSecure™ forum and community 2 ProSecure™ Web/Email Security Threat Management Appliance STM150, STM300, or STM600 Installation Guide 27 protocols compatibilities 246 settings access exceptions 137 Web 105 proxies for HTTPS scanning 119 HTTP configuring manually 61 using the Setup...
... 64 remote troubleshooting, enabling 228 Index | 259 See POP3. Power button STM150 20 STM300 21 STM600 21 Power LED STM150 15 STM300 17 STM600 19 troubleshooting 223 power receptacle STM150 20 STM300 21 STM600 21 power specifications, adapter 246 priorities, syslog server 181 product updates 2 ProSecure™ forum and community 2 ProSecure™ Web/Email Security Threat Management Appliance STM150, STM300, or STM600 Installation Guide 27 protocols compatibilities 246 settings access exceptions 137 Web 105 proxies for HTTPS scanning 119 HTTP configuring manually 61 using the Setup...
STM 150-300-600 Reference Manual (PDF)
Page 258
See SSL. ProSecure Web/Email Security Threat Management (STM) Appliance removing, embedded objects 113 reports email address for email notification 42, 176 throughput (emails per hours) 12 sniffer 224 SNMP (Simple Network Management Protocol) overview 65 settings 66 SNMPv1 and SNMPv2, supported 65 traps 67 trusted hosts 67 software updates, system logs 179 software, STM 44 spam blocked messages, recent 5 and top 5 188 detected, statistics 190 distributed spam analysis 102 logs 179, 180, 194, 196...
See SSL. ProSecure Web/Email Security Threat Management (STM) Appliance removing, embedded objects 113 reports email address for email notification 42, 176 throughput (emails per hours) 12 sniffer 224 SNMP (Simple Network Management Protocol) overview 65 settings 66 SNMPv1 and SNMPv2, supported 65 traps 67 trusted hosts 67 software updates, system logs 179 software, STM 44 spam blocked messages, recent 5 and top 5 188 detected, statistics 190 distributed spam analysis 102 logs 179, 180, 194, 196...
STM 150-300-600 Reference Manual (PDF)
Page 259
... system date and time settings, using the Setup Wizard 35 T table buttons (Web Management Interface) 32 tabs, submenu (Web Management Interface) 31 TCP (Transmission Control Protocol) time-out 57 TCP/IP network troubleshooting 225 technical specifications 246 technical support 2 templates, reports 200, 233 terms of service, real-time blacklist (RBL) 101 Test LED (STM150 only) description 15 stop blinking 193 troubleshooting 223 testing connectivity and HTTP scanning 49 URLs 217 throughput SMTP (emails per hour) 12 Web scan 12 time setting 36...
... system date and time settings, using the Setup Wizard 35 T table buttons (Web Management Interface) 32 tabs, submenu (Web Management Interface) 31 TCP (Transmission Control Protocol) time-out 57 TCP/IP network troubleshooting 225 technical specifications 246 technical support 2 templates, reports 200, 233 terms of service, real-time blacklist (RBL) 101 Test LED (STM150 only) description 15 stop blinking 193 troubleshooting 223 testing connectivity and HTTP scanning 49 URLs 217 throughput SMTP (emails per hour) 12 Web scan 12 time setting 36...