Installation Guide
Page 22
... connected via the Ethernet port, check that the Energy Conservation switch is not functioning properly. Troubleshooting Solutions POSSIBLE SOLUTION • Check that the SB6121 is properly plugged into the electrical wall outlet. • Check that the electrical outlet is working. • Check that the ONLINE icon ... original factory settings if the cable modem is ON (pushed in). • On the front panel, note the status of the icon lights as described in Configuring TCP/IP. Hand-tighten if necessary. • Check the IP address. Follow the steps for verifying the IP ...
... connected via the Ethernet port, check that the Energy Conservation switch is not functioning properly. Troubleshooting Solutions POSSIBLE SOLUTION • Check that the SB6121 is properly plugged into the electrical wall outlet. • Check that the electrical outlet is working. • Check that the ONLINE icon ... original factory settings if the cable modem is ON (pushed in). • On the front panel, note the status of the icon lights as described in Configuring TCP/IP. Hand-tighten if necessary. • Check the IP address. Follow the steps for verifying the IP ...
Quick Reference Guide
Page 3
... Page 3 of 5 The LINK light flashes when the cable modem is transferring data. Use them as a visual reference for configuration Connected to the Internet failed parameters 5 LINK No connection to the Transmitting or receiving Amber: A device, SB6121 Ethernet data on the Ethernet port ...PC 6 Power Powers on and off the cable modem During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. Quick Reference Guide: Motorola SB6121 Front Panel Display The front panel LEDs should not flash disconnected 2 RECEIVE Receive channel not Scanning for a receive found...
... Page 3 of 5 The LINK light flashes when the cable modem is transferring data. Use them as a visual reference for configuration Connected to the Internet failed parameters 5 LINK No connection to the Transmitting or receiving Amber: A device, SB6121 Ethernet data on the Ethernet port ...PC 6 Power Powers on and off the cable modem During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. Quick Reference Guide: Motorola SB6121 Front Panel Display The front panel LEDs should not flash disconnected 2 RECEIVE Receive channel not Scanning for a receive found...
Quick Reference Guide
Page 4
... out potential signal issues. Restart the computer. C. To restart the Motorola SB6121: 1. Unplug the cable modem from power and wait approximately 1 minute. 3. Verify the power connection. The SB6121 start-up sequence as a SLM to visually determine if channel bonding and...downstream frequencies. Scanning upstream frequencies. F. IP registration was unsuccessful. Observer the LED light up steps are acceptable, most issues can be acquired. LEDs and Error conditions Light RECIEVE SEND ONLINE POWER Turns off during Startup: The downstream (RECEIVE) channel cannot...
... out potential signal issues. Restart the computer. C. To restart the Motorola SB6121: 1. Unplug the cable modem from power and wait approximately 1 minute. 3. Verify the power connection. The SB6121 start-up sequence as a SLM to visually determine if channel bonding and...downstream frequencies. Scanning upstream frequencies. F. IP registration was unsuccessful. Observer the LED light up steps are acceptable, most issues can be acquired. LEDs and Error conditions Light RECIEVE SEND ONLINE POWER Turns off during Startup: The downstream (RECEIVE) channel cannot...