User Guide
Page 1
... (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem, including Setting Up a USB Driver. Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. Before You Begin Lists the items needed to install your SURFboard cable modem and describes Precautions, Signing Up for cabling...
... (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem, including Setting Up a USB Driver. Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. Before You Begin Lists the items needed to install your SURFboard cable modem and describes Precautions, Signing Up for cabling...
User Guide
Page 21
If you can continue with your SURFboard cable modem for information about obtaining warranty service. If that does not correct your problem, see the Regulatory, Safety, Software License, and Warranty Information card provided with "Configuring TCP/IP in Windows 98 Second Edition, continued After all the necessary ...
If you can continue with your SURFboard cable modem for information about obtaining warranty service. If that does not correct your problem, see the Regulatory, Safety, Software License, and Warranty Information card provided with "Configuring TCP/IP in Windows 98 Second Edition, continued After all the necessary ...
User Guide
Page 44
A display, like the one at upper left , there is an incorrect connection between your PC and the cable modem or there are cable network problems. Check: • Your cable connections • Whether you can see cable-TV channels on your television After verifying your cable connections and proper cable-TV ...
A display, like the one at upper left , there is an incorrect connection between your PC and the cable modem or there are cable network problems. Check: • Your cable connections • Whether you can see cable-TV channels on your television After verifying your cable connections and proper cable-TV ...
User Guide
Page 48
Before calling your cable service provider. Problem Possible Solutions Green POWER light is off . If the Standby light is on, the Internet connection is properly plugged into the electrical outlet and the ... the electrical outlet is working. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Troubleshooting If the solutions listed here do not solve your problem, contact your service provider, try one of the front-panel lights as described in the cable modem power cord to restart the cable modem •...
Before calling your cable service provider. Problem Possible Solutions Green POWER light is off . If the Standby light is on, the Internet connection is properly plugged into the electrical outlet and the ... the electrical outlet is working. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Troubleshooting If the solutions listed here do not solve your problem, contact your service provider, try one of the front-panel lights as described in the cable modem power cord to restart the cable modem •...
User Guide
Page 49
... IP address. Remove the USB driver. Hand-tighten if necessary. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Problem Cannot send or receive data Problems related to the cable modem and your computer. Follow the steps in "Verifying the IP Address in Windows 95, Windows 98...top to reconnect your data service will not function. Note the first light from Windows XP" on page 50 Then perform "Running the Motorola USB Driver Removal Utility" on the front panel. SB5100 Series Cable Modem User Guide 43 If all lights are off . Call your ...
... IP address. Remove the USB driver. Hand-tighten if necessary. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Problem Cannot send or receive data Problems related to the cable modem and your computer. Follow the steps in "Verifying the IP Address in Windows 95, Windows 98...top to reconnect your data service will not function. Note the first light from Windows XP" on page 50 Then perform "Running the Motorola USB Driver Removal Utility" on the front panel. SB5100 Series Cable Modem User Guide 43 If all lights are off . Call your ...
User Guide
Page 64
...8226; "Setting Up a USB Driver in Windows XP" on page 21. If necessary, scroll down to exit the Motorola USB Driver Removal Utility. SB5100 Series Cable Modem User Guide 58 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Running ...the Motorola USB Driver Removal Utility, continued You can click Details to display informational messages about the files that were found and deleted, similar to have problems, contact your cable service provider. If you continue to...
...8226; "Setting Up a USB Driver in Windows XP" on page 21. If necessary, scroll down to exit the Motorola USB Driver Removal Utility. SB5100 Series Cable Modem User Guide 58 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Running ...the Motorola USB Driver Removal Utility, continued You can click Details to display informational messages about the files that were found and deleted, similar to have problems, contact your cable service provider. If you continue to...
User Guide
Page 67
... Internet service provider (ISP)? Do I have more than one SURFboard cable modem? A No, but you will need to subscribe to diagnose problems and simple solutions. Check with your local cable company for your specific information. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License ... 28.8 Kbps or 56 Kbps modem? If you to the Internet using a single cable modem. Contact your cable service provider or Motorola as described in "Contact Us" on page 42 provides tips to cable Internet service. Some systems require that you 'll never again...
... Internet service provider (ISP)? Do I have more than one SURFboard cable modem? A No, but you will need to subscribe to diagnose problems and simple solutions. Check with your local cable company for your specific information. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License ... 28.8 Kbps or 56 Kbps modem? If you to the Internet using a single cable modem. Contact your cable service provider or Motorola as described in "Contact Us" on page 42 provides tips to cable Internet service. Some systems require that you 'll never again...
Installation Guide
Page 15
... SB5101U and SB5101N DOCSIS 2.0 Cable Modem Motorola, Inc., What is Motorola, Inc., Home and Mobility Business, 101 Tournament Drive, Horsham, PA 19044. What additional provisions should I be uninterrupted or error-free. Motorola's warranty is governed by the Government is impossible for Motorola to know ... with this Limited Warranty last? A limited warranty for any and all claims that is manufactured by Motorola and identified by Motorola to cosmetic problems or defects which you will receive a Product that the operation of the United Nations A Software License...
... SB5101U and SB5101N DOCSIS 2.0 Cable Modem Motorola, Inc., What is Motorola, Inc., Home and Mobility Business, 101 Tournament Drive, Horsham, PA 19044. What additional provisions should I be uninterrupted or error-free. Motorola's warranty is governed by the Government is impossible for Motorola to know ... with this Limited Warranty last? A limited warranty for any and all claims that is manufactured by Motorola and identified by Motorola to cosmetic problems or defects which you will receive a Product that the operation of the United Nations A Software License...