Cisco SPA9000 Voice System Administration Guide
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... Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice Mail 19 ITSP Service Only 20 ITSP Service, PSTN Access and Local Voice Mail 21 ITSP Service, PSTN and ISDN Access and Local Voice Mail 22 Initial Installation, and Configuration 23 Chapter 2: Basic Administration of...
... Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice Mail 19 ITSP Service Only 20 ITSP Service, PSTN Access and Local Voice Mail 21 ITSP Service, PSTN and ISDN Access and Local Voice Mail 22 Initial Installation, and Configuration 23 Chapter 2: Basic Administration of...
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... Controller 49 NAT Mapping with SIP-ALG Router 49 Configuring NAT Mapping with a Static IP Address 49 Configuring NAT Mapping with STUN 51 Determining the Router's NAT Mechanism 53 Firewalls and SIP 54 Configuring SIP Timer Values 55 Chapter 4: Configuring Phone Lines and Calling Routing Behavior 56 Configuring SPA9000 FXS Ports 57 SPA9000 Voice System Administration Guide...
... Controller 49 NAT Mapping with SIP-ALG Router 49 Configuring NAT Mapping with a Static IP Address 49 Configuring NAT Mapping with STUN 51 Determining the Router's NAT Mechanism 53 Firewalls and SIP 54 Configuring SIP Timer Values 55 Chapter 4: Configuring Phone Lines and Calling Routing Behavior 56 Configuring SPA9000 FXS Ports 57 SPA9000 Voice System Administration Guide...
Cisco SPA9000 Voice System Administration Guide
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... Plans 66 About Dial Plans 66 Editing Dial Plans 74 Managing the Line Selection for Outbound Calls 78 Line Availability 78 Configuring a Call Routing Rule 79 Entering a Call Routing Rule 81 Managing Caller ID Settings for Outgoing Calls 82 Call Forwarding Support on ... a Receptionist or Client Stations 85 Example Contact List Rules 86 Supporting Multiple DID Numbers Per Line Interface 87 Supporting Direct Inward Dialing to Phone Extensions 88 Entering a Contact List Rule 91 Managing Inbound Calls with Hunt Groups 92 Syntax for Hunt Rules 93 Examples for Hunt Rules...
... Plans 66 About Dial Plans 66 Editing Dial Plans 74 Managing the Line Selection for Outbound Calls 78 Line Availability 78 Configuring a Call Routing Rule 79 Entering a Call Routing Rule 81 Managing Caller ID Settings for Outgoing Calls 82 Call Forwarding Support on ... a Receptionist or Client Stations 85 Example Contact List Rules 86 Supporting Multiple DID Numbers Per Line Interface 87 Supporting Direct Inward Dialing to Phone Extensions 88 Entering a Contact List Rule 91 Managing Inbound Calls with Hunt Groups 92 Syntax for Hunt Rules 93 Examples for Hunt Rules...
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...on Each Station Enabling Remote Voice Mail Access (Optional) Managing the Voice Mail Messages on the USB Key Enabling Debugging on the SPA400 Chapter 6: Configuring Music on Hold Using the Internal Music Source for Music On Hold Using the Internal Music Source Changing the Music File for the Internal Music... Source Configuring a Streaming Audio Server About the Streaming Audio Server Configuring the Streaming Audio Server Using the IVR with an SAS Line 98 102 103 104 105 106 107 108 111...
...on Each Station Enabling Remote Voice Mail Access (Optional) Managing the Voice Mail Messages on the USB Key Enabling Debugging on the SPA400 Chapter 6: Configuring Music on Hold Using the Internal Music Source for Music On Hold Using the Internal Music Source Changing the Music File for the Internal Music... Source Configuring a Streaming Audio Server About the Streaming Audio Server Configuring the Streaming Audio Server Using the IVR with an SAS Line 98 102 103 104 105 106 107 108 111...
Cisco SPA9000 Voice System Administration Guide
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... of XML Scripting Grammar 142 Auto Attendant XML Instructions Set 145 Entering an Auto Attendant Script 147 Configuring the DayTime, NightTime and Weekend/Holiday Auto Attendants 148 Configuring Dial Plans for the Auto Attendant 150 Chapter 8: Localization 151 Localizing the SPA9000 Auto Attendant Prompts ...151 Local Time Configuration 154 Configuring the SPA9000 and SPA9xx Call Progress Tones 154 Localizing the SPA400 Voice Mail Prompts 160 Localizing the SPA400 Call...
... of XML Scripting Grammar 142 Auto Attendant XML Instructions Set 145 Entering an Auto Attendant Script 147 Configuring the DayTime, NightTime and Weekend/Holiday Auto Attendants 148 Configuring Dial Plans for the Auto Attendant 150 Chapter 8: Localization 151 Localizing the SPA9000 Auto Attendant Prompts ...151 Local Time Configuration 154 Configuring the SPA9000 and SPA9xx Call Progress Tones 154 Localizing the SPA400 Voice Mail Prompts 160 Localizing the SPA400 Call...
Cisco SPA9000 Voice System Administration Guide
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... SIP-PSTN Gateway SPA9000 Architecture SIP-NAT Interoperation Advanced Call Control and Routing Configuring Vertical (Supplementary) Service Codes Managing the Outbound Call Routing Groups Configuring Outbound Call Codec Selection Codes Advanced Topics for SPA400 Voice Mail Service How ... Checking Voicemail from an External Number Depositing Voicemail Subscribing to Voicemail Notification Remote Provisioning Features Using Configuration Profiles Client Auto-Configuration Manual Client Configuration Client Registration Using the Upgrade URL Using the Resync URL Using the Reboot URL Appendix B:...
... SIP-PSTN Gateway SPA9000 Architecture SIP-NAT Interoperation Advanced Call Control and Routing Configuring Vertical (Supplementary) Service Codes Managing the Outbound Call Routing Groups Configuring Outbound Call Codec Selection Codes Advanced Topics for SPA400 Voice Mail Service How ... Checking Voicemail from an External Number Depositing Voicemail Subscribing to Voicemail Notification Remote Provisioning Features Using Configuration Profiles Client Auto-Configuration Manual Client Configuration Client Registration Using the Upgrade URL Using the Resync URL Using the Reboot URL Appendix B:...
Cisco SPA9000 Voice System Administration Guide
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...offering services using Cisco SPA products • VARs and resellers who need configuration references for Cisco SPA products SPA9000 Voice System Administration Guide ix Before you begin to use this guide and other resources that an administrator performs to manage and configure the SPA9000 ...; "Document Conventions," on page xii • "Finding Information in Appendix D, on the tasks that are available to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server.
...offering services using Cisco SPA products • VARs and resellers who need configuration references for Cisco SPA products SPA9000 Voice System Administration Guide ix Before you begin to use this guide and other resources that an administrator performs to manage and configure the SPA9000 ...; "Document Conventions," on page xii • "Finding Information in Appendix D, on the tasks that are available to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server.
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... or anyone who installs and administers the SPA9000 Voice System NOTE This guide does not provide the configuration information required by going to Cisco.com and choosing Support. You can find all available firmware updates by specific service providers. Firmware This... guide describes the features that are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 ...
... or anyone who installs and administers the SPA9000 Voice System NOTE This guide does not provide the configuration information required by going to Cisco.com and choosing Support. You can find all available firmware updates by specific service providers. Firmware This... guide describes the features that are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 ...
Cisco SPA9000 Voice System Administration Guide
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...SPA9000 Voice System Administration Guide xi Chapter 4, "Configuring Phone Lines and Calling Routing Behavior" This chapter describes many features that your region. Chapter 6, "Configuring Music on Hold" This chapter explains how to configure Music on the SPA9000 to ensure smooth handling of...the SPA9000 administration web server and the Interactive Voice Response Unit. Chapter 2, "Basic Administration of the SPA9000." Chapter 3, "Configuring Your System for PSTN Service" access and voice mail service. Appendix A, "Advanced Topics in this guide is organized into ...
...SPA9000 Voice System Administration Guide xi Chapter 4, "Configuring Phone Lines and Calling Routing Behavior" This chapter describes many features that your region. Chapter 6, "Configuring Music on Hold" This chapter explains how to configure Music on the SPA9000 to ensure smooth handling of...the SPA9000 administration web server and the Interactive Voice Response Unit. Chapter 2, "Basic Administration of the SPA9000." Chapter 3, "Configuring Your System for PSTN Service" access and voice mail service. Appendix A, "Advanced Topics in this guide is organized into ...
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... several deployment scenarios. With an Internet connection, the SPA9000 Voice System can subscribe to ITSP services to support analog phone lines. SPA9000 Voice System Administration Guide 16 These devices are connected through any Internet Telephony Service Provider (ITSP) that...System," on page16 • "Deployment Scenarios," on page18 • "Initial Installation, and Configuration," on page17 to learn more SPA900 series IP phones. The SPA9000 Voice System uses standard TCP/IP protocols and can connect to the Public Switched Telephone Network (PSTN) to take advantage of low...
... several deployment scenarios. With an Internet connection, the SPA9000 Voice System can subscribe to ITSP services to support analog phone lines. SPA9000 Voice System Administration Guide 16 These devices are connected through any Internet Telephony Service Provider (ITSP) that...System," on page16 • "Deployment Scenarios," on page18 • "Initial Installation, and Configuration," on page17 to learn more SPA900 series IP phones. The SPA9000 Voice System uses standard TCP/IP protocols and can connect to the Public Switched Telephone Network (PSTN) to take advantage of low...
Cisco SPA9000 Voice System Administration Guide
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...phones. It also has a built-in Analog Telephone Adapter (ATA) with the SPA9000 and SPA400 1 SPA9000 IP PBX The SPA9000 is an IP PBX that supports up to the FXS ports are not included in any combination for the music on each line interface. A different ITSP account can be configured... SPA400 voice mail service. If a service provider supplies a group of sequential direct inward dial (DID) phone numbers (such as 408-555-0100 through 555-0145) the SPA9000 can be configured on -hold service. The SPA9000 has four line interfaces, which can support all of the assigned numbers on...
...phones. It also has a built-in Analog Telephone Adapter (ATA) with the SPA9000 and SPA400 1 SPA9000 IP PBX The SPA9000 is an IP PBX that supports up to the FXS ports are not included in any combination for the music on each line interface. A different ITSP account can be configured... SPA400 voice mail service. If a service provider supplies a group of sequential direct inward dial (DID) phone numbers (such as 408-555-0100 through 555-0145) the SPA9000 can be configured on -hold service. The SPA9000 has four line interfaces, which can support all of the assigned numbers on...
Cisco SPA9000 Voice System Administration Guide
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... to 32 voice mail accounts with customized greetings, providing the ability to direct the call. NOTE This guide explains how to configure the SPA9000 and the SPA400 to the SPA9000. This section includes the following examples: • "PSTN Access and Local Voice... voice mail application that are possible. For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. Each SPA400 occupies one of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone.
... to 32 voice mail accounts with customized greetings, providing the ability to direct the call. NOTE This guide explains how to configure the SPA9000 and the SPA400 to the SPA9000. This section includes the following examples: • "PSTN Access and Local Voice... voice mail application that are possible. For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. Each SPA400 occupies one of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone.
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... in the installation guide, you can record and retrieve voice mail messages. When the optional SPA400 is suitable for initial installation and configuration, those instructions are not duplicated in less time and with the settings that help to ensure strong performance. NOTE Because the SPA9000 Voice ...and to manage the system. You can make and receive calls. SPA9000 Voice System Administration Guide 23 Getting Started Initial Installation, and Configuration 1 Initial Installation, and Configuration Cisco strongly recommends that you use this administration guide.
... in the installation guide, you can record and retrieve voice mail messages. When the optional SPA400 is suitable for initial installation and configuration, those instructions are not duplicated in less time and with the settings that help to ensure strong performance. NOTE Because the SPA9000 Voice ...and to manage the system. You can make and receive calls. SPA9000 Voice System Administration Guide 23 Getting Started Initial Installation, and Configuration 1 Initial Installation, and Configuration Cisco strongly recommends that you use this administration guide.
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...page 27 • "Access Levels," on page 28 • "Setting Passwords for User and Administrator Accounts," on page 29 • "Configuring Basic Settings," on page 29 • "Viewing Information about the SPA9000," on page 39 • "Viewing Information about connecting the equipment to... basic administrative tasks using your system, see the SPA9000 Voice System Installation and Configuration Guide. NOTE This administration guide does not cover the initial installation and configuration of the SPA9000 This chapter introduces you to start using the SPA9000 administration web server...
...page 27 • "Access Levels," on page 28 • "Setting Passwords for User and Administrator Accounts," on page 29 • "Configuring Basic Settings," on page 29 • "Viewing Information about the SPA9000," on page 39 • "Viewing Information about connecting the equipment to... basic administrative tasks using your system, see the SPA9000 Voice System Installation and Configuration Guide. NOTE This administration guide does not cover the initial installation and configuration of the SPA9000 This chapter introduces you to start using the SPA9000 administration web server...
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...• Changes are saved, the SPA9000 may reboot, depending on page 29. SPA9000 Voice System Administration Guide 27 Then lift the receiver of the phone and press **** on the SPA9000. For more information, see "Setting Passwords for User and Administrator Accounts," on the type of changes. •...a computer that is required. STEP 2 Enter the IP address of the page. When changes are submitted only when you click the Submit All Changes button at the bottom of the SPA9000. NOTE You should have previously connected and configured the SPA9000 as the SPA9000. By default, no ...
...• Changes are saved, the SPA9000 may reboot, depending on page 29. SPA9000 Voice System Administration Guide 27 Then lift the receiver of the phone and press **** on the SPA9000. For more information, see "Setting Passwords for User and Administrator Accounts," on the type of changes. •...a computer that is required. STEP 2 Enter the IP address of the page. When changes are submitted only when you click the Submit All Changes button at the bottom of the SPA9000. NOTE You should have previously connected and configured the SPA9000 as the SPA9000. By default, no ...
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...Levels You can use the saved file to the administration web server. Three levels of access are discarded when you save a Telephone Configuration, first enter the IP address for authentication. NOTE To save a copy of your system. If the password has been set for the Administrator account, ...the browser prompts for the configuration, and then follow the above procedure. STEP 2 From the menu, choose File > Save As. By default, no passwords...
...Levels You can use the saved file to the administration web server. Three levels of access are discarded when you save a Telephone Configuration, first enter the IP address for authentication. NOTE To save a copy of your system. If the password has been set for the Administrator account, ...the browser prompts for the configuration, and then follow the above procedure. STEP 2 From the menu, choose File > Save As. By default, no passwords...
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...The system prompts for an Administrator account password only if a password has been set a password to protect your SPA9000 from unauthorized access. Configuring Basic Settings This section provides information about the following tasks: • "Setting Up the WAN Connection for the SPA9000 is admin and...Administrator Accounts The Administrator account name for the SPA9000," on page 30 • "Setting the Date and Time," on page 30 • "Configuring Daylight Saving Time," on page 31 • "LAN and Application Guidelines," on page 27.) STEP 2 Click Voice tab > System. These account...
...The system prompts for an Administrator account password only if a password has been set a password to protect your SPA9000 from unauthorized access. Configuring Basic Settings This section provides information about the following tasks: • "Setting Up the WAN Connection for the SPA9000 is admin and...Administrator Accounts The Administrator account name for the SPA9000," on page 30 • "Setting the Date and Time," on page 30 • "Configuring Daylight Saving Time," on page 31 • "LAN and Application Guidelines," on page 27.) STEP 2 Click Voice tab > System. These account...
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... Admin access with Advanced settings. (See "Connecting to an NTP server. STEP 6 Click Submit All Changes. Basic Administration of the SPA9000 Configuring Basic Settings 2 • "Configuring Multicast Addressing and Group Paging," on page 33 • "Collecting System Logs and Debug Information," on page 36 Setting Up the WAN ...server on page 27.) STEP 2 Click Router tab > Wan Setup. Setting the Date and Time The date and time appear on the phone display and are set an IP address that would occur if the IP address of the SPA9000, as well as the NetMask and Gateway for your network.
... Admin access with Advanced settings. (See "Connecting to an NTP server. STEP 6 Click Submit All Changes. Basic Administration of the SPA9000 Configuring Basic Settings 2 • "Configuring Multicast Addressing and Group Paging," on page 33 • "Collecting System Logs and Debug Information," on page 36 Setting Up the WAN ...server on page 27.) STEP 2 Click Router tab > Wan Setup. Setting the Date and Time The date and time appear on the phone display and are set an IP address that would occur if the IP address of the SPA9000, as well as the NetMask and Gateway for your network.
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... Time begins March 9, 2007, and ends Nov. 2, 2007. save = EXAMPLE: start = ; Basic Administration of the SPA9000 Configuring Basic Settings 2 NOTE Do not use , such as time.nist.gov. STEP 2 Click Router tab > Wan Setup. Configuring Daylight Saving Time You can enter a daylight saving time rule to ensure that you want to the...
... Time begins March 9, 2007, and ends Nov. 2, 2007. save = EXAMPLE: start = ; Basic Administration of the SPA9000 Configuring Basic Settings 2 NOTE Do not use , such as time.nist.gov. STEP 2 Click Router tab > Wan Setup. Configuring Daylight Saving Time You can enter a daylight saving time rule to ensure that you want to the...
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Omit this parameter or enter 0 to cause the rule to configure daylight saving time on or after the specified date. Entering the Daylight Saving Time Rule Follow this value causes the rule to the NTP server ... (1) through Sunday (7). If is not 0 and the value is desired instead of addition. STEP 3 Scroll down to the Miscellaneous section. Basic Administration of the SPA9000 Configuring Basic Settings 2 Enter these values in the Daylight Saving Time Rule field.
Omit this parameter or enter 0 to cause the rule to configure daylight saving time on or after the specified date. Entering the Daylight Saving Time Rule Follow this value causes the rule to the NTP server ... (1) through Sunday (7). If is not 0 and the value is desired instead of addition. STEP 3 Scroll down to the Miscellaneous section. Basic Administration of the SPA9000 Configuring Basic Settings 2 Enter these values in the Daylight Saving Time Rule field.