Cisco SPA9000 Voice System Administration Guide
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...IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice Mail 19 ITSP Service Only 20 ITSP Service, PSTN Access and Local Voice Mail 21 ITSP Service, PSTN and ISDN Access and Local Voice Mail 22 Initial Installation, and Configuration 23 Chapter 2: Basic Administration... of the SPA9000 24 Upgrading Firmware for the SPA9000 25 Connecting to the SPA9000 Administration Web Server 27 Saving or Discarding Changes SPA9000 27 Access Levels 28 Setting Passwords for User and Administrator Accounts 29 SPA9000 Voice System Administration Guide...
...IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice Mail 19 ITSP Service Only 20 ITSP Service, PSTN Access and Local Voice Mail 21 ITSP Service, PSTN and ISDN Access and Local Voice Mail 22 Initial Installation, and Configuration 23 Chapter 2: Basic Administration... of the SPA9000 24 Upgrading Firmware for the SPA9000 25 Connecting to the SPA9000 Administration Web Server 27 Saving or Discarding Changes SPA9000 27 Access Levels 28 Setting Passwords for User and Administrator Accounts 29 SPA9000 Voice System Administration Guide...
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...System for ITSP Interoperability 47 About the SPA9000 Voice System and SIP 47 Network Address Translation (NAT) and Voice over IP (VoIP) 49 NAT Mapping with Session Border Controller 49 NAT Mapping with SIP-ALG Router 49 Configuring NAT Mapping with a Static... IP Address 49 Configuring NAT Mapping with STUN 51 Determining the Router's NAT Mechanism 53 Firewalls and SIP 54 Configuring SIP Timer Values 55 Chapter 4: Configuring Phone Lines and Calling Routing Behavior 56 Configuring SPA9000 FXS Ports 57 SPA9000 Voice System Administration Guide ii
...System for ITSP Interoperability 47 About the SPA9000 Voice System and SIP 47 Network Address Translation (NAT) and Voice over IP (VoIP) 49 NAT Mapping with Session Border Controller 49 NAT Mapping with SIP-ALG Router 49 Configuring NAT Mapping with a Static... IP Address 49 Configuring NAT Mapping with STUN 51 Determining the Router's NAT Mechanism 53 Firewalls and SIP 54 Configuring SIP Timer Values 55 Chapter 4: Configuring Phone Lines and Calling Routing Behavior 56 Configuring SPA9000 FXS Ports 57 SPA9000 Voice System Administration Guide ii
Cisco SPA9000 Voice System Administration Guide
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... Numbers Per Line Interface 87 Supporting Direct Inward Dialing to Phone Extensions 88 Entering a Contact List Rule 91 Managing Inbound Calls with Hunt Groups 92 Syntax for Hunt Rules 93 Examples for Hunt Rules 94 Creating a Hunt Rule 96 Managing Inbound Calls with Shared Line Appearances 98 SPA9000 Voice System Administration Guide iii
... Numbers Per Line Interface 87 Supporting Direct Inward Dialing to Phone Extensions 88 Entering a Contact List Rule 91 Managing Inbound Calls with Hunt Groups 92 Syntax for Hunt Rules 93 Examples for Hunt Rules 94 Creating a Hunt Rule 96 Managing Inbound Calls with Shared Line Appearances 98 SPA9000 Voice System Administration Guide iii
Cisco SPA9000 Voice System Administration Guide
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Contents About Shared Line Appearances Chapter 5: Administering the SPA400 and Voice Mail Service Connecting to the SPA400 Administration Web Server Configuring the SPA400 Network Connection Saving or Discarding Changes on the SPA400 Managing Access to the SPA400 Configuration Utility Upgrading the Firmware for ... 103 104 105 106 107 108 111 112 112 113 116 119 121 122 125 125 125 126 127 127 129 130 SPA9000 Voice System Administration Guide iv
Contents About Shared Line Appearances Chapter 5: Administering the SPA400 and Voice Mail Service Connecting to the SPA400 Administration Web Server Configuring the SPA400 Network Connection Saving or Discarding Changes on the SPA400 Managing Access to the SPA400 Configuration Utility Upgrading the Firmware for ... 103 104 105 106 107 108 111 112 112 113 116 119 121 122 125 125 125 126 127 127 129 130 SPA9000 Voice System Administration Guide iv
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... the SPA400 Voice Mail Prompts 160 Localizing the SPA400 Call Disconnect Tones 161 Localizing the SPA400 Caller ID Method 163 Appendix A: Advanced Topics in SPA9000 Administration 165 Technology Background 165 Session Initiation Protocol 166 SPA9000 Media Proxy 167 SPA9000 Voice System Administration Guide v
... the SPA400 Voice Mail Prompts 160 Localizing the SPA400 Call Disconnect Tones 161 Localizing the SPA400 Caller ID Method 163 Appendix A: Advanced Topics in SPA9000 Administration 165 Technology Background 165 Session Initiation Protocol 166 SPA9000 Media Proxy 167 SPA9000 Voice System Administration Guide v
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... URL Appendix B: SPA9000 Field Reference Router Tab Status page Wan Setup page Lan Setup page and Application page Voice tab Info page SPA9000 Voice System Administration Guide 168 169 170 172 173 173 175 177 178 179 180 180 182 183 183 184 185 188 189 190 190 191 191 191 193...
... URL Appendix B: SPA9000 Field Reference Router Tab Status page Wan Setup page Lan Setup page and Application page Voice tab Info page SPA9000 Voice System Administration Guide 168 169 170 172 173 173 175 177 178 179 180 180 182 183 183 184 185 188 189 190 190 191 191 191 193...
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System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
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Before you begin to use this guide and other resources that are available to you. This guide focuses primarily on page xiii This document provides information that an administrator needs to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and...
Before you begin to use this guide and other resources that are available to you. This guide focuses primarily on page xiii This document provides information that an administrator needs to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and...
Cisco SPA9000 Voice System Administration Guide
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... are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x Preface • System administrators or anyone who installs and administers the SPA9000 Voice System NOTE This guide does not provide the configuration information required by going...
... are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x Preface • System administrators or anyone who installs and administers the SPA9000 Voice System NOTE This guide does not provide the configuration information required by going...
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...Phone Lines and Calling Routing Behavior" This chapter describes many features that your SPA9000 Voice System with the language files, tones, and ring patterns for ITSP Interoperability" This chapter provides configuration details to help you can configure on Hold using the SPA9000 administration... (AA) by describing the components and presenting several deployment scenarios. SPA9000 Voice System Administration Guide xi Chapter 8, "Localization" This chapter explains how to localize your infrastructure properly supports voice services. Chapter 5, "Administering ...
...Phone Lines and Calling Routing Behavior" This chapter describes many features that your SPA9000 Voice System with the language files, tones, and ring patterns for ITSP Interoperability" This chapter provides configuration details to help you can configure on Hold using the SPA9000 administration... (AA) by describing the components and presenting several deployment scenarios. SPA9000 Voice System Administration Guide xi Chapter 8, "Localization" This chapter explains how to localize your infrastructure properly supports voice services. Chapter 5, "Administering ...
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... samples or system output. Appendix E, "Glossary" Appendix F, "Acronyms" These resources help you to click, select, or otherwise act on each page of the SPA9000 administration web server. Document Conventions The following : • A variable that are available to be replaced with a literal value. • The name of a page, section... SPA9000 Voice System. Preface Chapter Description Appendix B, "SPA9000 Field Reference" This appendix describes the fields on each page Reference" of the SPA400 administration web server. SPA9000 Voice System Administration Guide xii
... samples or system output. Appendix E, "Glossary" Appendix F, "Acronyms" These resources help you to click, select, or otherwise act on each page of the SPA9000 administration web server. Document Conventions The following : • A variable that are available to be replaced with a literal value. • The name of a page, section... SPA9000 Voice System. Preface Chapter Description Appendix B, "SPA9000 Field Reference" This appendix describes the fields on each page Reference" of the SPA400 administration web server. SPA9000 Voice System Administration Guide xii
Cisco SPA9000 Voice System Administration Guide
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... example, all PDFs in a specific folder or disk drive). • Perform advanced searches. STEP 4 Acrobat displays the first instance of the term. SPA9000 Voice System Administration Guide xiii STEP 1 Enter your search by choosing special options such as PDF files. Preface Finding Information in PDF Files The SPA9000 Voice System documents are...
... example, all PDFs in a specific folder or disk drive). • Perform advanced searches. STEP 4 Acrobat displays the first instance of the term. SPA9000 Voice System Administration Guide xiii STEP 1 Enter your search by choosing special options such as PDF files. Preface Finding Information in PDF Files The SPA9000 Voice System documents are...
Cisco SPA9000 Voice System Administration Guide
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... Finding Text in Multiple PDF Files The Search window lets you want. From the drop-down box, choose Browse for terms in . d. SPA9000 Voice System Administration Guide xiv STEP 3 In the Search window, complete the following steps: a. Choose All PDF Documents in multiple PDF files that you want to find. STEP 1 Start...
... Finding Text in Multiple PDF Files The Search window lets you want. From the drop-down box, choose Browse for terms in . d. SPA9000 Voice System Administration Guide xiv STEP 3 In the Search window, complete the following steps: a. Choose All PDF Documents in multiple PDF files that you want to find. STEP 1 Start...
Cisco SPA9000 Voice System Administration Guide
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For more information about the Find and Search functions, see the Adobe Acrobat online help. SPA9000 Voice System Administration Guide xv Preface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appear.
For more information about the Find and Search functions, see the Adobe Acrobat online help. SPA9000 Voice System Administration Guide xv Preface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appear.
Cisco SPA9000 Voice System Administration Guide
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...8226; "Deployment Scenarios," on page18 • "Initial Installation, and Configuration," on page17 to learn more SPA900 series IP phones. See Figure 1 "SPA9000 Voice System with the SPA9000 and SPA400" on page 23 Introduction to the SPA9000 Voice...IP PBX and one or more about a typical deployment. With the SPA400, the SPA9000 Voice System can subscribe to ITSP services to a local area network. The SPA9000 Voice System uses standard TCP/IP protocols and can provide global connectivity through a switch to take advantage of low calling rates. SPA9000 Voice System Administration Guide...
...8226; "Deployment Scenarios," on page18 • "Initial Installation, and Configuration," on page17 to learn more SPA900 series IP phones. See Figure 1 "SPA9000 Voice System with the SPA9000 and SPA400" on page 23 Introduction to the SPA9000 Voice...IP PBX and one or more about a typical deployment. With the SPA400, the SPA9000 Voice System can subscribe to ITSP services to a local area network. The SPA9000 Voice System uses standard TCP/IP protocols and can provide global connectivity through a switch to take advantage of low calling rates. SPA9000 Voice System Administration Guide...
Cisco SPA9000 Voice System Administration Guide
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... a built-in Analog Telephone Adapter (ATA) with the SPA9000 and SPA400 1 SPA9000 IP PBX The SPA9000 is an IP PBX that supports up to 16 phones. A different ITSP account can be configured in the device count. SPA9000 Voice System Administration Guide 17 If a service provider supplies a group of the assigned numbers on a single...SPA400 PSTN access, or SPA400 voice mail service. The SPA9000 has four line interfaces, which can support all of sequential direct inward dial (DID) phone numbers (such as 408-555-0100 through 555-0145) the SPA9000 can be configured on -hold service.
... a built-in Analog Telephone Adapter (ATA) with the SPA9000 and SPA400 1 SPA9000 IP PBX The SPA9000 is an IP PBX that supports up to 16 phones. A different ITSP account can be configured in the device count. SPA9000 Voice System Administration Guide 17 If a service provider supplies a group of the assigned numbers on a single...SPA400 PSTN access, or SPA400 voice mail service. The SPA9000 has four line interfaces, which can support all of sequential direct inward dial (DID) phone numbers (such as 408-555-0100 through 555-0145) the SPA9000 can be configured on -hold service.
Cisco SPA9000 Voice System Administration Guide
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Each SPA400 occupies one of many small businesses. For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. IP Phones and Accessories The SPA9000 Voice System supports any of choices and to direct the call. Getting Started Deployment Scenarios 1 The SPA9000 includes an Auto Attendant ...
Each SPA400 occupies one of many small businesses. For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. IP Phones and Accessories The SPA9000 Voice System supports any of choices and to direct the call. Getting Started Deployment Scenarios 1 The SPA9000 includes an Auto Attendant ...
Cisco SPA9000 Voice System Administration Guide
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The SPA9000 Voice System is not using VoIP services. Getting Started Deployment Scenarios 1 PSTN Access and Local Voice Mail In this scenario, the customer requires a robust phone system but is deployed with a SPA9000 IP PBX, one SPA400 for PSTN access with four FXO ports, and another SPA400 for local voice mail service. Optionally, analog phones or fax machines (not illustrated) can be connected to 16 IP phones can be installed. Up to the two phone ports on the SPA9000. SPA9000 Voice System Administration Guide 19
The SPA9000 Voice System is not using VoIP services. Getting Started Deployment Scenarios 1 PSTN Access and Local Voice Mail In this scenario, the customer requires a robust phone system but is deployed with a SPA9000 IP PBX, one SPA400 for PSTN access with four FXO ports, and another SPA400 for local voice mail service. Optionally, analog phones or fax machines (not illustrated) can be connected to 16 IP phones can be installed. Up to the two phone ports on the SPA9000. SPA9000 Voice System Administration Guide 19
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Optionally, analog phones or fax machines (not illustrated) can be connected to 16 IP phones can be installed. SPA9000 Voice System Administration Guide 20 Up to the two phone ports on the SPA9000. The SPA9000 Voice System is deployed with the SPA9000 IP PB and VoIP service. Getting Started Deployment Scenarios 1 ITSP Service Only In this scenario, a customer has no legacy telephone numbers and either needs no voice mail at all or has voice mail hosted by the ITSP.
Optionally, analog phones or fax machines (not illustrated) can be connected to 16 IP phones can be installed. SPA9000 Voice System Administration Guide 20 Up to the two phone ports on the SPA9000. The SPA9000 Voice System is deployed with the SPA9000 IP PB and VoIP service. Getting Started Deployment Scenarios 1 ITSP Service Only In this scenario, a customer has no legacy telephone numbers and either needs no voice mail at all or has voice mail hosted by the ITSP.
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... fax machines (not illustrated) can be connected to the two phone ports on the SPA9000. Getting Started Deployment Scenarios 1 ITSP Service, PSTN Access and Local Voice Mail In this scenario, the customer wants to use ITSP ... SPA9000 Voice System is deployed with the SPA9000 IP PBX, VoIP service, one SPA400 unit for voice mail service, and another SPA400 unit for example, to receive calls to a legacy telephone number or to 16 IP phones can be installed. Up to place outbound calls in the local area). SPA9000 Voice System Administration Guide 21
... fax machines (not illustrated) can be connected to the two phone ports on the SPA9000. Getting Started Deployment Scenarios 1 ITSP Service, PSTN Access and Local Voice Mail In this scenario, the customer wants to use ITSP ... SPA9000 Voice System is deployed with the SPA9000 IP PBX, VoIP service, one SPA400 unit for voice mail service, and another SPA400 unit for example, to receive calls to a legacy telephone number or to 16 IP phones can be installed. Up to place outbound calls in the local area). SPA9000 Voice System Administration Guide 21