User Guide
Page 5
...parts and supplies...72 Checking the status of parts and supplies ...72 Using genuine Lexmark parts and supplies ...72 Ordering toner cartridges ...73 Ordering a photoconductor unit...73 Ordering a waste toner bottle...73 Ordering staple cartridges ...73 Ordering maintenance kits ...74 Configuring ...supply notifications...74 Replacing parts and supplies...75 Replacing a toner cartridge ...75 Replacing a photoconductor unit...78 Replacing the waste toner bottle ...82 Replacing the pick, feed, and separator rollers 83 Replacing the transfer belt...88 ...
...parts and supplies...72 Checking the status of parts and supplies ...72 Using genuine Lexmark parts and supplies ...72 Ordering toner cartridges ...73 Ordering a photoconductor unit...73 Ordering a waste toner bottle...73 Ordering staple cartridges ...73 Ordering maintenance kits ...74 Configuring ...supply notifications...74 Replacing parts and supplies...75 Replacing a toner cartridge ...75 Replacing a photoconductor unit...78 Replacing the waste toner bottle ...82 Replacing the pick, feed, and separator rollers 83 Replacing the transfer belt...88 ...
User Guide
Page 7
... poor ...139 The printer is not responding...159 Job prints from the wrong tray or on the wrong paper 160 Color quality problems...161 Adjusting toner darkness ...161 Modifying the colors in printed output...161 FAQ about color printing ...162 The print appears tinted ...163 Faxing problems...164 Cannot send or...
... poor ...139 The printer is not responding...159 Job prints from the wrong tray or on the wrong paper 160 Color quality problems...161 Adjusting toner darkness ...161 Modifying the colors in printed output...161 FAQ about color printing ...162 The print appears tinted ...163 Faxing problems...164 Cannot send or...
User Guide
Page 69
Maintaining the printer 69 6 Using a damp, clean cotton swab, wipe the sensor area. 7 Close the scanner cover. Cleaning the printhead lens 1 Open door A. 2 Remove the waste toner bottle.
Maintaining the printer 69 6 Using a damp, clean cotton swab, wipe the sensor area. 7 Close the scanner cover. Cleaning the printhead lens 1 Open door A. 2 Remove the waste toner bottle.
User Guide
Page 70
Maintaining the printer 70 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back into place. 5 Insert the waste toner bottle, and then close the door.
Maintaining the printer 70 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back into place. 5 Insert the waste toner bottle, and then close the door.
User Guide
Page 73
...XC9235, XC9245, XC9255, and XC9265 toner cartridges Toner cartridges Cyan Magenta Yellow Black Part number 24B6846 24B6847 24B6848 24B6849 Ordering a photoconductor unit Item Black photoconductor unit Color photoconductor unit Part number 76C0PK0 76C0PV0 Ordering a waste toner bottle Item Waste toner... bottle Part number 54G0W00 Ordering staple cartridges Item Staple cartridges Part number 25A0013 Maintaining the printer 73 Ordering toner cartridges Notes: • The estimated cartridge yield...
...XC9235, XC9245, XC9255, and XC9265 toner cartridges Toner cartridges Cyan Magenta Yellow Black Part number 24B6846 24B6847 24B6848 24B6849 Ordering a photoconductor unit Item Black photoconductor unit Color photoconductor unit Part number 76C0PK0 76C0PV0 Ordering a waste toner bottle Item Waste toner... bottle Part number 54G0W00 Ordering staple cartridges Item Staple cartridges Part number 25A0013 Maintaining the printer 73 Ordering toner cartridges Notes: • The estimated cartridge yield...
User Guide
Page 75
Maintaining the printer 75 Replacing parts and supplies Replacing a toner cartridge 1 Open door A. 2 Remove the toner cartridge. 3 Unpack the new toner cartridge. 4 Shake the toner cartridge three times.
Maintaining the printer 75 Replacing parts and supplies Replacing a toner cartridge 1 Open door A. 2 Remove the toner cartridge. 3 Unpack the new toner cartridge. 4 Shake the toner cartridge three times.
User Guide
Page 76
Maintaining the printer 76 5 Insert the new toner cartridge. 6 Remove the waste toner bottle.
Maintaining the printer 76 5 Insert the new toner cartridge. 6 Remove the waste toner bottle.
User Guide
Page 77
Maintaining the printer 77 7 Using the printhead wiper, clean the printhead lens. 8 Insert the wiper back into place. 9 Insert the waste toner bottle, and then close the door.
Maintaining the printer 77 7 Using the printhead wiper, clean the printhead lens. 8 Insert the wiper back into place. 9 Insert the waste toner bottle, and then close the door.
User Guide
Page 78
Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity. Maintaining the printer 78 Replacing a photoconductor unit 1 Open door A. 2 Remove the waste toner bottle. 3 Remove the photoconductor unit.
Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity. Maintaining the printer 78 Replacing a photoconductor unit 1 Open door A. 2 Remove the waste toner bottle. 3 Remove the photoconductor unit.
User Guide
Page 81
Maintaining the printer 81 8 Insert the waste toner bottle, and then close the door.
Maintaining the printer 81 8 Insert the waste toner bottle, and then close the door.
User Guide
Page 82
Maintaining the printer 82 Replacing the waste toner bottle 1 Open door A. 2 Remove the waste toner bottle. 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back to into place. 5 Unpack the new waste toner bottle.
Maintaining the printer 82 Replacing the waste toner bottle 1 Open door A. 2 Remove the waste toner bottle. 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back to into place. 5 Unpack the new waste toner bottle.
User Guide
Page 83
Maintaining the printer 83 6 Insert the new waste toner bottle, and then close the door. Replacing the pick, feed, and separator rollers 1 Pick roller 2 Feed roller 3 Separator roller
Maintaining the printer 83 6 Insert the new waste toner bottle, and then close the door. Replacing the pick, feed, and separator rollers 1 Pick roller 2 Feed roller 3 Separator roller
User Guide
Page 141
... match the paper loaded in its original wrapper until you are ready to match the paper you are printing on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog. Is the print still too dark? Note: Paper absorbs moisture due to step 8. Go to step 6. Is...
... match the paper loaded in its original wrapper until you are ready to match the paper you are printing on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog. Is the print still too dark? Note: Paper absorbs moisture due to step 8. Go to step 6. Is...
User Guide
Page 143
... print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. b Adjust the toner darkness. Go to step 4. b Start the process. Does gray or colored background still appear on prints? Go to step 2. Troubleshooting 143 Action Yes Step 4 Contact...
... print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. b Adjust the toner darkness. Go to step 4. b Start the process. Does gray or colored background still appear on prints? Go to step 2. Troubleshooting 143 Action Yes Step 4 Contact...
User Guide
Page 144
... on your operating system, specify the tray or feeder from the Printing Preferences or Print dialog. b Remove, and then reinstall the photoconductor unit and the toner cartridge. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Action Yes No Step 1 Go to determine which...
... on your operating system, specify the tray or feeder from the Printing Preferences or Print dialog. b Remove, and then reinstall the photoconductor unit and the toner cartridge. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Action Yes No Step 1 Go to determine which...
User Guide
Page 149
... panel. Are you are printing on. Is the print still too light? a Change the texture settings to step 3. a Depending on your operating system, increase the toner darkness from the Printing Preferences or Print dialog. Step 4 Check if the paper has no texture or rough finishes. Troubleshooting Action Yes Step 2 a Depending...
... panel. Are you are printing on. Is the print still too light? a Change the texture settings to step 3. a Depending on your operating system, increase the toner darkness from the Printing Preferences or Print dialog. Step 4 Check if the paper has no texture or rough finishes. Troubleshooting Action Yes Step 2 a Depending...
User Guide
Page 150
c Print the document. Is the print still too light? Action Yes No Step 1 Check the printer for leaked toner contamination. Contact customer support. b Check if the paper type and size settings match the paper type and size set in the tray. Do the settings ... is solved. Troubleshooting 150 Action Step 8 a Inspect the test pages to step 4. Go to step 5. The problem is solved. Is the printer free of leaked toner? Step 4 a Replace the textured or rough paper loaded in the tray with plain paper. Go to step 3. No The problem is affected. Is the print...
c Print the document. Is the print still too light? Action Yes No Step 1 Check the printer for leaked toner contamination. Contact customer support. b Check if the paper type and size settings match the paper type and size set in the tray. Do the settings ... is solved. Troubleshooting 150 Action Step 8 a Inspect the test pages to step 4. Go to step 5. The problem is solved. Is the printer free of leaked toner? Step 4 a Replace the textured or rough paper loaded in the tray with plain paper. Go to step 3. No The problem is affected. Is the print...
User Guide
Page 155
... unit to direct light for more than one minute. Extended exposure to determine which color is solved. Is the page or image still clipped? Toner easily rubs off ? From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. b Print the document. Step 4 Contact ...future print jobs. c Print the document. Doing so may affect the quality of future print jobs. b Print the document. Does the toner easily rub off ABC DEF Leading edge Trailing edge Note: Before solving the problem, print the print quality test pages. Troubleshooting 155 Action Step...
... unit to direct light for more than one minute. Extended exposure to determine which color is solved. Is the page or image still clipped? Toner easily rubs off ? From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. b Print the document. Step 4 Contact ...future print jobs. c Print the document. Doing so may affect the quality of future print jobs. b Print the document. Does the toner easily rub off ABC DEF Leading edge Trailing edge Note: Before solving the problem, print the print quality test pages. Troubleshooting 155 Action Step...
User Guide
Page 156
... match the paper loaded in the tray. • You can also change the settings on your operating system, specify the paper type, support. Does the toner easily rub off? The problem is affected.
... match the paper loaded in the tray. • You can also change the settings on your operating system, specify the paper type, support. Does the toner easily rub off? The problem is affected.
User Guide
Page 161
... or Print dialog. Is the document printed from the correct tray or on page 34. b Print the document. Contact customer support. Color quality problems Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality. 2 Adjust the...
... or Print dialog. Is the document printed from the correct tray or on page 34. b Print the document. Contact customer support. Color quality problems Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality. 2 Adjust the...