User's Guide
Page 11
...or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ...193 Error 1104...193 Left Cartridge Error / Right Cartridge Error 193 Left Cartridge Incorrect / Right Cartridge Incorrect 193 Left Cartridge Missing / Right Cartridge Missing 194 Memory Failure...194 No ...Problems reading the memory card ...196 2-Sided Paper Type Error...196 File Not Supported...196 Unsupported Paper Size ...197 Error messages on the computer screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing ...
...or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ...193 Error 1104...193 Left Cartridge Error / Right Cartridge Error 193 Left Cartridge Incorrect / Right Cartridge Incorrect 193 Left Cartridge Missing / Right Cartridge Missing 194 Memory Failure...194 No ...Problems reading the memory card ...196 2-Sided Paper Type Error...196 File Not Supported...196 Unsupported Paper Size ...197 Error messages on the computer screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing ...
User's Guide
Page 139
...printer on page 141. Uninstall and reinstall software Uninstall the printer software, and then reinstall it. For more of the following: Check messages If an error message is not lit" on page 197. Check printer default and pause settings 1 Click: • In Windows Vista: Control Panel ...140; Printers. 2 Double-click the printer queue device. 139 Check ink Check the ink levels, and install new print cartridges if necessary. Try one or more information, see "Error messages on the computer screen" on page 138. Check power If the light is not on, see "Power button is...
...printer on page 141. Uninstall and reinstall software Uninstall the printer software, and then reinstall it. For more of the following: Check messages If an error message is not lit" on page 197. Check printer default and pause settings 1 Click: • In Windows Vista: Control Panel ...140; Printers. 2 Double-click the printer queue device. 139 Check ink Check the ink levels, and install new print cartridges if necessary. Try one or more information, see "Error messages on the computer screen" on page 138. Check power If the light is not on, see "Power button is...
User's Guide
Page 154
...or repeatedly until 4 x 6 in. Try one or more of 4 x 6 in. Your print cartridges are not compatible with this type of paper. • Use a paper that came with your PictBridge-enabled digital... clear the error message. 4 Press . 5 Press or repeatedly until Photo Size appears. 6 Press . 7 Press or repeatedly until 10 x 15 cm appears. 14 Press . 15 Press Start Color or Start ... the Paper/Photo Size Error when your camera has a print size of the following: Check paper • Use the appropriate paper for the document. Do not use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Print...
...or repeatedly until 4 x 6 in. Try one or more of 4 x 6 in. Your print cartridges are not compatible with this type of paper. • Use a paper that came with your PictBridge-enabled digital... clear the error message. 4 Press . 5 Press or repeatedly until Photo Size appears. 6 Press . 7 Press or repeatedly until 10 x 15 cm appears. 14 Press . 15 Press Start Color or Start ... the Paper/Photo Size Error when your camera has a print size of the following: Check paper • Use the appropriate paper for the document. Do not use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Print...
User's Guide
Page 166
... Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. 166 Try one of the following : Make sure the printer is receiving power If is not on the screen, then you are using a color cartridge, make sure it is connected to any error messages that... does not print These are removed from the bottom and back of the print cartridges. Make sure the cartridges are properly installed With the front of the printer facing you are using a black cartridge or photo cartridge, make sure it is marked by the USB symbol. If the printed image ...
... Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. 166 Try one of the following : Make sure the printer is receiving power If is not on the screen, then you are using a color cartridge, make sure it is connected to any error messages that... does not print These are removed from the bottom and back of the print cartridges. Make sure the cartridges are properly installed With the front of the printer facing you are using a black cartridge or photo cartridge, make sure it is marked by the USB symbol. If the printed image ...
User's Guide
Page 179
... on the scanner glass in print These are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see "Error messages on the computer screen" on page 110. Are you are possible solutions. If you scanning from magazines or newspapers" on page 197... magazine, or a newspaper? Review steps to lighten or darken the copy. 5 Press Start Color or Start Black. 3 Lower the scanner unit. Check ink Check the ink levels, and install a new print cartridge if necessary. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics...
... on the scanner glass in print These are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see "Error messages on the computer screen" on page 110. Are you are possible solutions. If you scanning from magazines or newspapers" on page 197... magazine, or a newspaper? Review steps to lighten or darken the copy. 5 Press Start Color or Start Black. 3 Lower the scanner unit. Check ink Check the ink levels, and install a new print cartridge if necessary. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics...
User's Guide
Page 191
...if applicable: • Power supply • Telephone • Handset • Answering machine Error messages on the printer display Alignment Error These are using a PBX telephone service, see "Aligning print cartridges" on page 133. Check phone line If the telephone line is being used . ...adapter. For more of the following: Remove tape from print cartridge 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridge. 4 Press to align the cartridge. Phone Line Error These are connecting to an analog connection on the PBX. If...
...if applicable: • Power supply • Telephone • Handset • Answering machine Error messages on the printer display Alignment Error These are using a PBX telephone service, see "Aligning print cartridges" on page 133. Check phone line If the telephone line is being used . ...adapter. For more of the following: Remove tape from print cartridge 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridge. 4 Press to align the cartridge. Phone Line Error These are connecting to an analog connection on the PBX. If...
User's Guide
Page 192
... the scanner unit. • Does not reappear, reinsert the color print cartridge, close the cartridge carrier lid, and close the scanner unit. 9 If the error reappears, replace the color print cartridge with the following procedure to determine which cartridge is not working properly. 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit. 3 Disconnect the...
... the scanner unit. • Does not reappear, reinsert the color print cartridge, close the cartridge carrier lid, and close the scanner unit. 9 If the error reappears, replace the color print cartridge with the following procedure to determine which cartridge is not working properly. 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit. 3 Disconnect the...
User's Guide
Page 193
... the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is closed . 4 Close the scanner unit. 5 Press . Error 1104 1 Remove the print cartridges. 2 Reinstall the black cartridge or the photo cartridge in the left carrier. 3 Reinstall the color cartridge in the right carrier.
... the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is closed . 4 Close the scanner unit. 5 Press . Error 1104 1 Remove the print cartridges. 2 Reinstall the black cartridge or the photo cartridge in the left carrier. 3 Reinstall the color cartridge in the right carrier.
User's Guide
Page 194
...• You can make a color copy with only the color cartridge installed. • You can print a black-and-white document with only the black cartridge installed. • You cannot copy or print when only the photo cartridge is not lit, press . 6 Reinsert the print cartridge and close the scanner unit. ... selected You have not selected any of the options on page 130. Try one , close the cartridge carrier lid, and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print...
...• You can make a color copy with only the color cartridge installed. • You can print a black-and-white document with only the black cartridge installed. • You cannot copy or print when only the photo cartridge is not lit, press . 6 Reinsert the print cartridge and close the scanner unit. ... selected You have not selected any of the options on page 130. Try one , close the cartridge carrier lid, and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print...
User's Guide
Page 197
... instructions. 2 After correcting the error condition, click Continue to install a print cartridge. Communication not available The printer and computer may not be able to clear the error message: 1 Click Cancel Printing. If the error remains, but you want appears. 8 Press . 9 Press Start Color or Start Black to begin printing. The error message closes, and the Canceling...
... instructions. 2 After correcting the error condition, click Continue to install a print cartridge. Communication not available The printer and computer may not be able to clear the error message: 1 Click Cancel Printing. If the error remains, but you want appears. 8 Press . 9 Press Start Color or Start Black to begin printing. The error message closes, and the Canceling...
User's Guide
Page 198
...the connections? General Printing Problem You cannot receive a more information, see "Bidirectional communication is not established" on the error screen. Install a new cartridge. Out of Memory The printer software cannot obtain enough memory to print. Note: Do not force paper into the printer... one of ink. To receive a more specific error message, see "Installing print cartridges" on page 164. Try the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 198 Ink Low A print cartridge is properly installed. Out of memory needed to ...
...the connections? General Printing Problem You cannot receive a more information, see "Bidirectional communication is not established" on the error screen. Install a new cartridge. Out of Memory The printer software cannot obtain enough memory to print. Note: Do not force paper into the printer... one of ink. To receive a more specific error message, see "Installing print cartridges" on page 164. Try the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 198 Ink Low A print cartridge is properly installed. Out of memory needed to ...
User's Guide
Page 208
...referred to in order to calculate energy usage. Extent of limited warranty We do not warrant uninterrupted or error-free operation of the Remarketer or Lexmark. Statement of Limited Warranty Lexmark International, Inc., Lexington, KY This limited warranty applies to calculate the total product energy usage. To ... of, or damage to, a product in warranty service, damaged beyond repair, or if the product is not free of all print cartridges, programs, data, and removable storage media (unless directed otherwise by the time the product spends in material and workmanship If this statement...
...referred to in order to calculate energy usage. Extent of limited warranty We do not warrant uninterrupted or error-free operation of the Remarketer or Lexmark. Statement of Limited Warranty Lexmark International, Inc., Lexington, KY This limited warranty applies to calculate the total product energy usage. To ... of, or damage to, a product in warranty service, damaged beyond repair, or if the product is not free of all print cartridges, programs, data, and removable storage media (unless directed otherwise by the time the product spends in material and workmanship If this statement...
User's Guide
Page 214
... Book 39 Photo Card 37 Power 37 Redial / Pause 39 Right arrow 38 Scan Mode 37 Select 38 Settings 37 Start Black 39 Start Color 39 Two-sided (Duplex) 37 buttons, Productivity Studio Copy 44 E-mail 44 Fax 44 Photo Greeting Cards 44 Photo Packages 44 Poster 44 ... send or receive fax 183 cards loading 62 memory 78 printing 71 carrier jam error 192 cartridge error 192 cartridge missing error 197 cartridges, print aligning 133 cleaning 133 installing 130 ordering 135 preserving 134 removing 130 using genuine Lexmark 132 wiping 133 CD printing photos from 91 transferring all photos using computer 84 ...
... Book 39 Photo Card 37 Power 37 Redial / Pause 39 Right arrow 38 Scan Mode 37 Select 38 Settings 37 Start Black 39 Start Color 39 Two-sided (Duplex) 37 buttons, Productivity Studio Copy 44 E-mail 44 Fax 44 Photo Greeting Cards 44 Photo Packages 44 Poster 44 ... send or receive fax 183 cards loading 62 memory 78 printing 71 carrier jam error 192 cartridge error 192 cartridge missing error 197 cartridges, print aligning 133 cleaning 133 installing 130 ordering 135 preserving 134 removing 130 using genuine Lexmark 132 wiping 133 CD printing photos from 91 transferring all photos using computer 84 ...
User's Guide
Page 216
cartridge error 192 cartridge missing 197 clear carrier jam 192 clearing 197 color ink low 192 communication not available 197 could not detect a proof sheet 195 error 1104 193 error 1205 193 error 1206 193 failed to connect 190 fax error 188 fax mode unsupported 188 file not supported 196 general printing problem 198 ink low 198 left cartridge error 193...
cartridge error 192 cartridge missing 197 clear carrier jam 192 clearing 197 color ink low 192 communication not available 197 could not detect a proof sheet 195 error 1104 193 error 1205 193 error 1206 193 failed to connect 190 fax error 188 fax mode unsupported 188 file not supported 196 general printing problem 198 ink low 198 left cartridge error 193...
User's Guide
Page 217
...seem incorrect 158 ink levels seem to go down quickly 159 ink low error 198 inserting flash drives 79 memory cards 78 PictBridge-enabled digital camera 95 installing network printer 54 print cartridges 130 printer on a network 55 printer software 43, 141 software and sharing... media 174 junk faxes, blocking 125 L labels, loading 61 language changing 137 last page first 69 left cartridge error 193 left cartridge incorrect 193 left cartridge missing 194 Lexmark Productivity Studio creating and viewing slideshow 97 library preferences changing 87 LINE port 19 loading banner paper 63 custom-...
...seem incorrect 158 ink levels seem to go down quickly 159 ink low error 198 inserting flash drives 79 memory cards 78 PictBridge-enabled digital camera 95 installing network printer 54 print cartridges 130 printer on a network 55 printer software 43, 141 software and sharing... media 174 junk faxes, blocking 125 L labels, loading 61 language changing 137 last page first 69 left cartridge error 193 left cartridge incorrect 193 left cartridge missing 194 Lexmark Productivity Studio creating and viewing slideshow 97 library preferences changing 87 LINE port 19 loading banner paper 63 custom-...
User's Guide
Page 220
... printouts have alternating bands of light and dark print 161 problem reading memory card error 196 problems when copying, scanning, or faxing 169 Productivity Studio printing photos 91 viewing photos 91 Productivity Studio buttons Copy 44 E-mail 44 Fax 44 ... repeating an image 103 reports fax activity 129 fax confirmation 129 reverse page order 69 right cartridge error 193 right cartridge incorrect 193 right cartridge missing 194 ring patterns, setting 127 RJ11 adapter 27 rotating photo 87 run the Wireless Setup Utility (Windows) 153 S safety information 2 saving paper size settings ...
... printouts have alternating bands of light and dark print 161 problem reading memory card error 196 problems when copying, scanning, or faxing 169 Productivity Studio printing photos 91 viewing photos 91 Productivity Studio buttons Copy 44 E-mail 44 Fax 44 ... repeating an image 103 reports fax activity 129 fax confirmation 129 reverse page order 69 right cartridge error 193 right cartridge incorrect 193 right cartridge missing 194 ring patterns, setting 127 RJ11 adapter 27 rotating photo 87 run the Wireless Setup Utility (Windows) 153 S safety information 2 saving paper size settings ...
User's Guide
Page 221
... error 196 alignment error 191 black ink low 192 cartridge error 192 clear carrier jam 192 color ink low 192 could not detect a proof sheet 195 cover open 193 error 1104 193 error 1205 193 error 1206 193 failed to connect 190 fax error 188 fax mode unsupported 188 file not supported 196 left cartridge error 193 left cartridge incorrect 193 left cartridge...
... error 196 alignment error 191 black ink low 192 cartridge error 192 clear carrier jam 192 color ink low 192 could not detect a proof sheet 195 cover open 193 error 1104 193 error 1205 193 error 1206 193 failed to connect 190 fax error 188 fax mode unsupported 188 file not supported 196 left cartridge error 193 left cartridge incorrect 193 left cartridge...
User's Guide
Page 222
please remove the camera card 196 problem reading memory card 196 remote fax error 189 right cartridge error 193 right cartridge incorrect 193 right cartridge missing 194 some photos removed from card by host 196 unsupported paper size 197 troubleshooting, fax Caller ID not displayed 188 can receive... 118 two-sided printing automatic method 75 manual method 76 understanding 75 U unsupported file types found on memory card 199 unsupported paper size error message 197 unwanted faxes, blocking 125 updating printer software 170 USB port 20 enabling 141 using One-Click Auto Fix 88 Quick Fixes tab...
please remove the camera card 196 problem reading memory card 196 remote fax error 189 right cartridge error 193 right cartridge incorrect 193 right cartridge missing 194 some photos removed from card by host 196 unsupported paper size 197 troubleshooting, fax Caller ID not displayed 188 can receive... 118 two-sided printing automatic method 75 manual method 76 understanding 75 U unsupported file types found on memory card 199 unsupported paper size error message 197 unwanted faxes, blocking 125 updating printer software 170 USB port 20 enabling 141 using One-Click Auto Fix 88 Quick Fixes tab...
User's Guide (Mac)
Page 188
.... Continue with a new one, close the cartridge carrier lid, and close the scanner unit. 9 If the error reappears, replace the color print cartridge with the following procedure to determine which could cause the alignment error message to continue. Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit...
.... Continue with a new one, close the cartridge carrier lid, and close the scanner unit. 9 If the error reappears, replace the color print cartridge with the following procedure to determine which could cause the alignment error message to continue. Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit...
User's Guide (Mac)
Page 191
...6 Press . • Legal-size paper-reformat the document on page 28. Left Cartridge Error / Right Cartridge Error This message may have been a problem with a new one, close the cartridge carrier lid, and close the cartridge carrier lid. 2 Close the scanner unit. 3 Disconnect the power cord from a ...RTF, DOCX, XLSX, PPTX, WPS, or WPD. Resend the fax. There may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge and close the cartridge carrier lid. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet. ...
...6 Press . • Legal-size paper-reformat the document on page 28. Left Cartridge Error / Right Cartridge Error This message may have been a problem with a new one, close the cartridge carrier lid, and close the cartridge carrier lid. 2 Close the scanner unit. 3 Disconnect the power cord from a ...RTF, DOCX, XLSX, PPTX, WPS, or WPD. Resend the fax. There may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge and close the cartridge carrier lid. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet. ...