Service Manual
Page 4
... Toner sensor service check 2-38 Transfer roll service check 2-38 Diagnostic aids 3-1 Accessing service menus 3-1 Printing menus 3-1 Diagnostics mode 3-2 Available menu items 3-2 Serial number 3-3 USB 3-3 Printer Model 3-4 Power supply ID 3-4 Count reset 3-4 Page Count 3-4 Fax Usage 3-5 Scan Usage 3-5 Network menu 3-5 Print Debug 3-5 Force Speed 3-5 NVRAM Reset 3-6 Registration...
... Toner sensor service check 2-38 Transfer roll service check 2-38 Diagnostic aids 3-1 Accessing service menus 3-1 Printing menus 3-1 Diagnostics mode 3-2 Available menu items 3-2 Serial number 3-3 USB 3-3 Printer Model 3-4 Power supply ID 3-4 Count reset 3-4 Page Count 3-4 Fax Usage 3-5 Scan Usage 3-5 Network menu 3-5 Print Debug 3-5 Force Speed 3-5 NVRAM Reset 3-6 Registration...
Service Manual
Page 25
Printhead misalignment results in Ready mode before flashing the firmware. See "Controller card service check" on page 2-21. See "Operator panel service check" on page 2-27 or "Controller card service check" on page 2-21. Check ... in entire image rotated on the controller card. See "CCD service check" on page 2-29. 7003-XXX Symptom Toner on the operator panel when the firmware is displayed Device does not power up after flashing...
Printhead misalignment results in Ready mode before flashing the firmware. See "Controller card service check" on page 2-21. See "Operator panel service check" on page 2-27 or "Controller card service check" on page 2-21. Check ... in entire image rotated on the controller card. See "CCD service check" on page 2-29. 7003-XXX Symptom Toner on the operator panel when the firmware is displayed Device does not power up after flashing...
Service Manual
Page 29
..." on page 2-23. standby temperature. 923 Fuser Error Go to reach page 2-23. Service error codes (9xx) Error Description Action 900 Service RIP software Server firmware problem. If that the fuser is page 4-20. Also, check the load condition. See "Fan removal" on page 2-26. 902 General engine software failure An...
..." on page 2-23. standby temperature. 923 Fuser Error Go to reach page 2-23. Service error codes (9xx) Error Description Action 900 Service RIP software Server firmware problem. If that the fuser is page 4-20. Also, check the load condition. See "Fan removal" on page 2-26. 902 General engine software failure An...
Service Manual
Page 45
... Problem Solution No dial tone See "Modem service check" on page 2-19. See "ADF service check" on page 2-26. Fax quality low, erratic performance Update firmware to touch the glass housing with bare hands, because skin acids can result from the lamp by low fuser temperature. Turn the MFP on, and...
... Problem Solution No dial tone See "Modem service check" on page 2-19. See "ADF service check" on page 2-26. Fax quality low, erratic performance Update firmware to touch the glass housing with bare hands, because skin acids can result from the lamp by low fuser temperature. Turn the MFP on, and...
Service Manual
Page 48
...connected to the J69 on the modem card and J69 on the controller card. Ensure the modem cable is ground. In diagnostics, ensure the PRINTER MODEL is properly connected to the RJ-45 jack of the modem and phone jack on the jack illuminated? Ensure the network cable is ... are present, replace the network daughtercard. 7003-XXX Modem service check FRU Modem Controller card Network card service check FRU Network daughtercard Controller card Firmware Action Ensure the phone line is securely fastened to J44 on the controller card. Are the LEDs on the wall. Ensure that the network ...
...connected to the J69 on the modem card and J69 on the controller card. Ensure the modem cable is ground. In diagnostics, ensure the PRINTER MODEL is properly connected to the RJ-45 jack of the modem and phone jack on the jack illuminated? Ensure the network cable is ... are present, replace the network daughtercard. 7003-XXX Modem service check FRU Modem Controller card Network card service check FRU Network daughtercard Controller card Firmware Action Ensure the phone line is securely fastened to J44 on the controller card. Are the LEDs on the wall. Ensure that the network ...
Service Manual
Page 66
... size loaded in the MFP's NVRAM. Note: Always set the printer registration, perform the following steps: 1. Registration Printer Registration Printer registration is used for proper registration of the printer. Yes=1, No=2. 3. The MFP exits diagnostics mode and returns to obtain the latest version of firmware. • Paper size (A4 or Letter) • Top, left margins...
... size loaded in the MFP's NVRAM. Note: Always set the printer registration, perform the following steps: 1. Registration Printer Registration Printer registration is used for proper registration of the printer. Yes=1, No=2. 3. The MFP exits diagnostics mode and returns to obtain the latest version of firmware. • Paper size (A4 or Letter) • Top, left margins...
Service Manual
Page 67
... to scroll to 22 until the correct registration values are fully visible. Note: The margins for Left Mrgn and Bottom Mrgn. If the firmware is properly set the scanner registration. In the diagnostics menu, use the guidelines shown in "Using the test copy page rulers to determine ... flatbed. Scanner Registration Go to the Scanner submenu item. 4. Test Copy is going in the flatbed, or ADF. Diagnostic aids 3-7 The scanner registration function is set the registration, perform the following steps: 1. Use the Up or Down keys to scroll to the Reports menu and print a menu page....
... to scroll to 22 until the correct registration values are fully visible. Note: The margins for Left Mrgn and Bottom Mrgn. If the firmware is properly set the scanner registration. In the diagnostics menu, use the guidelines shown in "Using the test copy page rulers to determine ... flatbed. Scanner Registration Go to the Scanner submenu item. 4. Test Copy is going in the flatbed, or ADF. Diagnostic aids 3-7 The scanner registration function is set the registration, perform the following steps: 1. Use the Up or Down keys to scroll to the Reports menu and print a menu page....
Service Manual
Page 68
... for A4. The following illustration shows the correct registration. 7003-XXX Using the test copy page rulers to determine correct scanner registration with build 67 firmware The test copy sheet contains rulers that are used to determine correct scanner registration. The following illustration shows the correct registration. 3-8 Service Manual manuals4you.com...
... for A4. The following illustration shows the correct registration. 7003-XXX Using the test copy page rulers to determine correct scanner registration with build 67 firmware The test copy sheet contains rulers that are used to determine correct scanner registration. The following illustration shows the correct registration. 3-8 Service Manual manuals4you.com...