Clearing Jams Guide
Page 1
... menus. • Store paper per the manufacturer's recommendations. Envelope recommendations • To reduce wrinkling, use paper that : - Use the cartridge handle whenever you are set correctly in firmly after loading paper. Have rough, cockle, or laid finishes - Warning-Potential Damage: The jammed... paper may be covered with unfused toner which can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the sealed or closed position - Lexmark™ T65x Clearing Jams Guide Clearing jams Avoiding jams The ...
... menus. • Store paper per the manufacturer's recommendations. Envelope recommendations • To reduce wrinkling, use paper that : - Use the cartridge handle whenever you are set correctly in firmly after loading paper. Have rough, cockle, or laid finishes - Warning-Potential Damage: The jammed... paper may be covered with unfused toner which can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the sealed or closed position - Lexmark™ T65x Clearing Jams Guide Clearing jams Avoiding jams The ...
Troubleshooting Guide
Page 5
... Paper Type setting from the Paper menu. 2 Before sending the job to the correct positions for service. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray... SIZE SETTING Make sure the paper size setting matches the paper loaded in the following : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Try one or more of the following topics may need to print, specify ...
... Paper Type setting from the Paper menu. 2 Before sending the job to the correct positions for service. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray... SIZE SETTING Make sure the paper size setting matches the paper loaded in the following : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Try one or more of the following topics may need to print, specify ...
Troubleshooting Guide
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... BE WORN OR DEFECTIVE Replace the fuser. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too dark These are possible solutions. CHECK THE...ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the Page Setup dialog. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE PAPER Avoid textured paper with rough finishes. Paper curl These are possible solutions....
... BE WORN OR DEFECTIVE Replace the fuser. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too dark These are possible solutions. CHECK THE...ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the Page Setup dialog. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE PAPER Avoid textured paper with rough finishes. Paper curl These are possible solutions....
Troubleshooting Guide
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...These are using paper that meets the printer specifications. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light..., specify the type from the Print dialog. CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Repeating defects 7 REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every...
...These are using paper that meets the printer specifications. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light..., specify the type from the Print dialog. CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Repeating defects 7 REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every...
Troubleshooting Guide
Page 8
... Streaked vertical lines These are possible solutions. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one . Try one or more of the printer might be serviced. THERE IS TONER IN THE PAPER PATH Contact Customer Support. THE PAPER PATH...THE PAPER TYPE • Try a different type of the following: MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it . Streaked horizontal lines These are the possible solutions. MAKE SURE ...
... Streaked vertical lines These are possible solutions. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one . Try one or more of the printer might be serviced. THERE IS TONER IN THE PAPER PATH Contact Customer Support. THE PAPER PATH...THE PAPER TYPE • Try a different type of the following: MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it . Streaked horizontal lines These are the possible solutions. MAKE SURE ...
Troubleshooting Guide
Page 9
...U.S. Try one or more information, see the label on the inside top front cover of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Toner specks These are possible solutions. You need to know your printer model type and serial number. Try one or more of... visit the Lexmark Web site at www.lexmark.com. 9 Toner fog or background shading appears on the page These are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. Try one or more of the following : THE PRINT CARTRIDGE MAY BE ...
...U.S. Try one or more information, see the label on the inside top front cover of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Toner specks These are possible solutions. You need to know your printer model type and serial number. Try one or more of... visit the Lexmark Web site at www.lexmark.com. 9 Toner fog or background shading appears on the page These are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. Try one or more of the following : THE PRINT CARTRIDGE MAY BE ...
User's Guide
Page 83
...-Potential Damage: The jammed paper may be hot. Warning-Potential Damage: Do not leave the cartridge exposed to cool before touching. To reduce the risk of the printer might be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. Clearing jams 83 Note: If... the paper is exiting the printer, then pull the paper out, and then press . 4 Place the print cartridge aside on a flat, smooth surface.
...-Potential Damage: The jammed paper may be hot. Warning-Potential Damage: Do not leave the cartridge exposed to cool before touching. To reduce the risk of the printer might be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. Clearing jams 83 Note: If... the paper is exiting the printer, then pull the paper out, and then press . 4 Place the print cartridge aside on a flat, smooth surface.
User's Guide
Page 157
...Understanding printer messages 157 Unsupported disk An unsupported printer hard disk has been installed. USB/USB The printer is the active communication link. Toner low Try one . Tray Empty Load paper in the specified tray to clear the message and continue printing. Remove the unsupported device, ...supplies. View supplies This message shows the current level of the following: • Wait for an End-of the following: • Replace the print cartridge. • Press to clear the message. The USB port is using a USB cable connection. USB drive removed Try one or more of -Job...
...Understanding printer messages 157 Unsupported disk An unsupported printer hard disk has been installed. USB/USB The printer is the active communication link. Toner low Try one . Tray Empty Load paper in the specified tray to clear the message and continue printing. Remove the unsupported device, ...supplies. View supplies This message shows the current level of the following: • Wait for an End-of the following: • Replace the print cartridge. • Press to clear the message. The USB port is using a USB cable connection. USB drive removed Try one or more of -Job...
User's Guide
Page 164
to clear the message and continue 80 Routine maintenance needed The printer needs to continue printing. Replace the print cartridge, and then press to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. Understanding printer messages 164 Order a maintenance kit, which contains all the items necessary to clear...; Press the arrow buttons until Continue appears, and then press to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low.
to clear the message and continue 80 Routine maintenance needed The printer needs to continue printing. Replace the print cartridge, and then press to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. Understanding printer messages 164 Order a maintenance kit, which contains all the items necessary to clear...; Press the arrow buttons until Continue appears, and then press to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low.
User's Guide
Page 167
Note: All life estimates for information about Lexmark authorized supplies dealers in your Web browser. or A4-size plain paper. Checking the status of supplies from a network computer Note: The computer must be connected to redistribute toner. 3 Reinsert the cartridge and continue printing. The Device Status page appears, displaying a summary of each supply appears...
Note: All life estimates for information about Lexmark authorized supplies dealers in your Web browser. or A4-size plain paper. Checking the status of supplies from a network computer Note: The computer must be connected to redistribute toner. 3 Reinsert the cartridge and continue printing. The Device Status page appears, displaying a summary of each supply appears...
User's Guide
Page 169
...8226; To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Fuser wiper Part number 40X4417 Maintaining the printer 169... 40X5852 Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name T1 fuser T2 fuser Part number 40X1870 (100 V) 40X4418 (110...T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering charge rolls When toner fog or background shading appears on the display, order a fuser wiper.
...8226; To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Fuser wiper Part number 40X4417 Maintaining the printer 169... 40X5852 Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name T1 fuser T2 fuser Part number 40X1870 (100 V) 40X4418 (110...T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering charge rolls When toner fog or background shading appears on the display, order a fuser wiper.
User's Guide
Page 170
... Part name Pick rollers Part number 40X4308 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. Part name Staple Cartridges-3 pack Part number 25A0013 Ordering a transfer roller When toner smudges appear on the computer screen. Ordering pick rollers...illustrations inside the stapler door. Part name Transfer roll assembly Part number 40X1886 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select...
... Part name Pick rollers Part number 40X4308 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. Part name Staple Cartridges-3 pack Part number 25A0013 Ordering a transfer roller When toner smudges appear on the computer screen. Ordering pick rollers...illustrations inside the stapler door. Part name Transfer roll assembly Part number 40X1886 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select...
User's Guide
Page 172
... on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the TCP/IP section. • For more advanced... Finding advanced networking and administrator information This chapter covers basic administrative support tasks. Using the Embedded Web Server If the printer is installed on the Lexmark Web site at www...
... on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the TCP/IP section. • For more advanced... Finding advanced networking and administrator information This chapter covers basic administrative support tasks. Using the Embedded Web Server If the printer is installed on the Lexmark Web site at www...
User's Guide
Page 184
For more of the following : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge. If the problem continues, the printer may need to print, specify the correct size setting: • For Windows users, specify... positions for the paper size loaded. Clipped images These are possible solutions. Try one or more information, contact Customer Support. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Blank pages These are possible solutions.
For more of the following : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge. If the problem continues, the printer may need to print, specify the correct size setting: • For Windows users, specify... positions for the paper size loaded. Clipped images These are possible solutions. Try one or more information, contact Customer Support. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Blank pages These are possible solutions.
Help Menu Pages
Page 39
Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) The line that best matches the defects on one of the vertical lines. Print defects Page 39 of 42 Print defects Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect.
Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) The line that best matches the defects on one of the vertical lines. Print defects Page 39 of 42 Print defects Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect.
Service Manual
Page 42
... the customer's datastream, and not the RFID Option itself. This message displays when the printer detects a defective flash. Install a new toner cartridge that differs from the below options. 4062 Error code or message 44.36 Error contents RFID Error 42.XY...50 PPDS Font Error 51 Defective Flash Description/Action Possible repair actions Invalid X/Y Position This IR is displayed when the printer detects that the installed cartridge has a region that matches the correct regional specification. X and Y can have the following are not allowed until Busy/ Waiting appears. Reset ...
... the customer's datastream, and not the RFID Option itself. This message displays when the printer detects a defective flash. Install a new toner cartridge that differs from the below options. 4062 Error code or message 44.36 Error contents RFID Error 42.XY...50 PPDS Font Error 51 Defective Flash Description/Action Possible repair actions Invalid X/Y Position This IR is displayed when the printer detects that the installed cartridge has a region that matches the correct regional specification. X and Y can have the following are not allowed until Busy/ Waiting appears. Reset ...
Service Manual
Page 47
... an intervention condition. Replace the print cartridge. This IR is displayed when toner cartridge is not an intervention condition. 4062 Error code or message 88 Error contents Cartridge Low 88 Cartridge Nearly Low 88 Replace Cartridge Description/Action Possible repair actions This IR is displayed when cartridge low occurs and the cartridge low alarm is activated. This IR...
... an intervention condition. Replace the print cartridge. This IR is displayed when toner cartridge is not an intervention condition. 4062 Error code or message 88 Error contents Cartridge Low 88 Cartridge Nearly Low 88 Replace Cartridge Description/Action Possible repair actions This IR is displayed when cartridge low occurs and the cartridge low alarm is activated. This IR...
Service Manual
Page 219
... or the presence of a duplex option. If duplex is turned on, the pages are printed in English and must be installed with the toner cartridge lockout function disabled. Select Single or Continuous. • If Single is selected, a single page is printed. • If Continuous is ... the media installed in the DIAGNOSTICS version of the first print quality test page: • Device information • Printer revision levels • Cartridge information • Printer margin settings • EP setup • Printer setup • Minimum stroke width Note: The print quality test pages...
... or the presence of a duplex option. If duplex is turned on, the pages are printed in English and must be installed with the toner cartridge lockout function disabled. Select Single or Continuous. • If Single is selected, a single page is printed. • If Continuous is ... the media installed in the DIAGNOSTICS version of the first print quality test page: • Device information • Printer revision levels • Cartridge information • Printer margin settings • EP setup • Printer setup • Minimum stroke width Note: The print quality test pages...
Service Manual
Page 247
... duplex setting or the presence of the installed input options. PRINT TESTS Selections on media from the Configuration menu (CONFIG MENU), however, a cartridge must always be installed with the toner cartridge lockout function disabled. Select PRINT TESTS from each of a duplex option. If a source is included in DIAGNOSTICS, including: Fuser temperature, warm-up...
... duplex setting or the presence of the installed input options. PRINT TESTS Selections on media from the Configuration menu (CONFIG MENU), however, a cartridge must always be installed with the toner cartridge lockout function disabled. Select PRINT TESTS from each of a duplex option. If a source is included in DIAGNOSTICS, including: Fuser temperature, warm-up...
Service Manual
Page 585
Note: If the defect appears on the printed side of a single-sided print job, replace the toner cartridge before replacing the fuser. Replace the toner cartridge 47.8 mm (1.88 in.) 96.8 mm (3.81 in.) Replace the fuser 88.0 mm (3.46 in.) 95.2 mm (3.75 in.) Replace the charge rollers 28.3 mm (1....
Note: If the defect appears on the printed side of a single-sided print job, replace the toner cartridge before replacing the fuser. Replace the toner cartridge 47.8 mm (1.88 in.) 96.8 mm (3.81 in.) Replace the fuser 88.0 mm (3.46 in.) 95.2 mm (3.75 in.) Replace the charge rollers 28.3 mm (1....