Quick Reference
Page 12
... 10 11 13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your printer 9 8 1 2 SD/MS-Duo/MMC...
... 10 11 13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your printer 9 8 1 2 SD/MS-Duo/MMC...
Quick Reference
Page 13
... off the printer. • Return to the previous screen. • Exit from one menu level to Sleep mode. About your printer Use the 18 Printhead access area 19 Jam clearance cover To Install the printhead. Use the home screen selections to initiate an action, such as copying or faxing, or to the... printhead access area when no printhead is turned off • Change settings. Remove jammed pages. Access the scan menu and scan documents. Note: The display is installed in Sleep mode. • ...
... off the printer. • Return to the previous screen. • Exit from one menu level to Sleep mode. About your printer Use the 18 Printhead access area 19 Jam clearance cover To Install the printhead. Use the home screen selections to initiate an action, such as copying or faxing, or to the... printhead access area when no printhead is turned off • Change settings. Remove jammed pages. Access the scan menu and scan documents. Note: The display is installed in Sleep mode. • ...
Quick Reference
Page 17
... ink cartridges Make sure you have a new ink cartridge or cartridges before you may get the ink cartridges individually or in the printhead nozzles may dry out. You must install new cartridges immediately after removing the old ones, or the ink remaining in packs. ... get more ink, order high‑yield ink cartridges. • Depending on your country or region, you begin. After use only. Lexmark Pro919 model Item Return Program Regular cartridge2 cartridge1 Black cartridge 160 Not available High‑yield black cartridge 160XL 160XLA Yellow color cartridge 160 Not...
... ink cartridges Make sure you have a new ink cartridge or cartridges before you may get the ink cartridges individually or in the printhead nozzles may dry out. You must install new cartridges immediately after removing the old ones, or the ink remaining in packs. ... get more ink, order high‑yield ink cartridges. • Depending on your country or region, you begin. After use only. Lexmark Pro919 model Item Return Program Regular cartridge2 cartridge1 Black cartridge 160 Not available High‑yield black cartridge 160XL 160XLA Yellow color cartridge 160 Not...
Quick Reference
Page 18
... new ink cartridges immediately after removing the protective cap to avoid exposing the ink to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to: > More Options > Align Printer An alignment page prints. Ordering and replacing supplies... Installing ink cartridges 1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. Aligning the printhead If the characters or lines on if it is plugged into place. If your printer performs an automatic maintenance cycle every week if it ...
... new ink cartridges immediately after removing the protective cap to avoid exposing the ink to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to: > More Options > Align Printer An alignment page prints. Ordering and replacing supplies... Installing ink cartridges 1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. Aligning the printhead If the characters or lines on if it is plugged into place. If your printer performs an automatic maintenance cycle every week if it ...
Quick Reference
Page 19
...replace the ink cartridges before you may need to clean the printhead nozzles to improve the quality of your device to perform automatic maintenance cycles. A cleaning page prints. Ordering and replacing supplies 19 Cleaning the printhead nozzles If you have not been using the printer for ...a long period, then you can clean the printhead nozzles. 1 From the home screen, navigate to allow your prints. Keep your printer...
...replace the ink cartridges before you may need to clean the printhead nozzles to improve the quality of your device to perform automatic maintenance cycles. A cleaning page prints. Ordering and replacing supplies 19 Cleaning the printhead nozzles If you have not been using the printer for ...a long period, then you can clean the printhead nozzles. 1 From the home screen, navigate to allow your prints. Keep your printer...
Quick Reference
Page 46
... hold for three seconds to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. From the list of the printhead. 3 Close the printer. The USB port is marked with . Troubleshooting CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage.
... hold for three seconds to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. From the list of the printhead. 3 Close the printer. The USB port is marked with . Troubleshooting CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage.
Quick Reference
Page 47
A cleaning page prints. Press to : > More Options 3 Touch Clean Printhead or Deep Clean Printhead. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly ... click firmly into the USB port of the USB cable into their matching color slots. CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to wake up the printer. ALIGN THE PRINTHEAD 1 Load plain, unmarked paper. 2 From the home screen, navigate to turn on the printer. Printer is...
A cleaning page prints. Press to : > More Options 3 Touch Clean Printhead or Deep Clean Printhead. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly ... click firmly into the USB port of the USB cable into their matching color slots. CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to wake up the printer. ALIGN THE PRINTHEAD 1 Load plain, unmarked paper. 2 From the home screen, navigate to turn on the printer. Printer is...
Quick Reference
Page 55
Index Index A Address Book 38 ADF output tray location 12 aligning the printhead 18 answering machine setting up 30 Automatic Document Feeder (ADF) location 12 Automatic Document Feeder (ADF) tray location 12 B bidirectional communication enabling 52 ... 48 cartridges, ink ordering 17 checking an unresponsive printer 45 checking the dial tone 37 checklist before you troubleshoot 45 fax troubleshooting 48 cleaning printhead nozzles 19 Communication not available message 52 configuring Wi‑Fi Protected Setup PBC, Push Button Configuration method 43 PIN, Personal Identification Number method...
Index Index A Address Book 38 ADF output tray location 12 aligning the printhead 18 answering machine setting up 30 Automatic Document Feeder (ADF) location 12 Automatic Document Feeder (ADF) tray location 12 B bidirectional communication enabling 52 ... 48 cartridges, ink ordering 17 checking an unresponsive printer 45 checking the dial tone 37 checklist before you troubleshoot 45 fax troubleshooting 48 cleaning printhead nozzles 19 Communication not available message 52 configuring Wi‑Fi Protected Setup PBC, Push Button Configuration method 43 PIN, Personal Identification Number method...
Quick Reference
Page 56
... 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13 printhead nozzles cleaning 19 printing documents 23 network setup page 50 on both sides of the paper 23 photos using printer control panel...
... 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13 printhead nozzles cleaning 19 printing documents 23 network setup page 50 on both sides of the paper 23 photos using printer control panel...
User's Guide
Page 12
...8226; Print on both sides of a sheet of paper. • Remove paper jams. 18 Printhead access area Install the printhead. Connect additional devices (telephone or answering machine) to the printhead access area when no printhead is supported in or removing a USB cable or installation cable. Note: The carrier moves to the...13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your country or...
...8226; Print on both sides of a sheet of paper. • Remove paper jams. 18 Printhead access area Install the printhead. Connect additional devices (telephone or answering machine) to the printhead access area when no printhead is supported in or removing a USB cable or installation cable. Note: The carrier moves to the...13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your country or...
User's Guide
Page 14
...cartridges from the ink cartridge. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you use only genuine Lexmark ink cartridges. Ordering and replacing supplies 14 • When storing new ink cartridges, make sure they are formulated to work with ... may dry out. We recommend that you begin. Note: The printhead moves to perform together for superior print quality, and our inks are unopened and placed on your product. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to the cartridge ...
...cartridges from the ink cartridge. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you use only genuine Lexmark ink cartridges. Ordering and replacing supplies 14 • When storing new ink cartridges, make sure they are formulated to work with ... may dry out. We recommend that you begin. Note: The printhead moves to perform together for superior print quality, and our inks are unopened and placed on your product. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to the cartridge ...
User's Guide
Page 127
Checking ink levels Using the printer control panel From the home screen, touch . Aligning the printhead If the characters or lines on if it is finished. Note: Do not remove the alignment page until printing is plugged into a properly grounded, working... the display. Maintaining the printer 127 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to: > More Options > Align Printer An alignment page prints. Using the printer software For Windows users 1 Click...
Checking ink levels Using the printer control panel From the home screen, touch . Aligning the printhead If the characters or lines on if it is finished. Note: Do not remove the alignment page until printing is plugged into a properly grounded, working... the display. Maintaining the printer 127 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to: > More Options > Align Printer An alignment page prints. Using the printer software For Windows users 1 Click...
User's Guide
Page 128
...must replace the ink cartridges before proceeding. 2 Remove all cables to the printer before you can clean the printhead nozzles. 1 From the home screen, navigate to: > More Options 2 Touch Clean Printhead or Deep Clean Printhead. A cleaning page prints. Cleaning the exterior of the printer 1 Make sure that has accumulated on the... outlet and disconnect all paper from the printer. 3 Dampen a clean, lint‑free cloth with water. Maintaining the printer 128 Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the...
...must replace the ink cartridges before proceeding. 2 Remove all cables to the printer before you can clean the printhead nozzles. 1 From the home screen, navigate to: > More Options 2 Touch Clean Printhead or Deep Clean Printhead. A cleaning page prints. Cleaning the exterior of the printer 1 Make sure that has accumulated on the... outlet and disconnect all paper from the printer. 3 Dampen a clean, lint‑free cloth with water. Maintaining the printer 128 Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the...
User's Guide
Page 133
... into the back of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. From the list of the printhead. 3 Close the printer.
... into the back of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. From the list of the printhead. 3 Close the printer.
User's Guide
Page 134
...port is finished. Note: If you continue to have connected to : > More Options > Align Printer An alignment page prints. CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to wake up the printer. Note: Do not remove the alignment ...firmly into the USB port of the computer. Press to : > More Options 3 Touch Clean Printhead or Deep Clean Printhead. A cleaning page prints. You may be caused by improperly installed ink cartridges. ALIGN THE PRINTHEAD 1 Load plain, unmarked paper. 2 From the home screen, navigate to a defective port. ...
...port is finished. Note: If you continue to have connected to : > More Options > Align Printer An alignment page prints. CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to wake up the printer. Note: Do not remove the alignment ...firmly into the USB port of the computer. Press to : > More Options 3 Touch Clean Printhead or Deep Clean Printhead. A cleaning page prints. You may be caused by improperly installed ink cartridges. ALIGN THE PRINTHEAD 1 Load plain, unmarked paper. 2 From the home screen, navigate to a defective port. ...
User's Guide
Page 141
... damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 1 2 Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to the printhead, and then close the printer. Printer Memory Full Touch OK or press to clear the message...
... damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 1 2 Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to the printhead, and then close the printer. Printer Memory Full Touch OK or press to clear the message...
User's Guide
Page 142
Printhead Missing Try one or more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 1 2 Troubleshooting 142 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth. 4 Reinsert the printhead, and then close the latch until it back on. If the problem persists, then contact customer support. Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into place. 5 Close the printer.
Printhead Missing Try one or more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 1 2 Troubleshooting 142 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth. 4 Reinsert the printhead, and then close the latch until it back on. If the problem persists, then contact customer support. Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into place. 5 Close the printer.
User's Guide
Page 143
... Close the printer. • Touch or to clear the message. • If your printer did not come with a printhead, then visit the Lexmark support Web site at http://support.lexmark.com, or contact customer support for more of the following: • Turn the printer off, and then turn it clicks ...into place. 1 2 Note: Make sure to install the ink cartridges into the printhead. Troubleshooting 143 2 Insert the printhead, and then close the ...
... Close the printer. • Touch or to clear the message. • If your printer did not come with a printhead, then visit the Lexmark support Web site at http://support.lexmark.com, or contact customer support for more of the following: • Turn the printer off, and then turn it clicks ...into place. 1 2 Note: Make sure to install the ink cartridges into the printhead. Troubleshooting 143 2 Insert the printhead, and then close the ...
User's Guide
Page 144
... to clear the message. Clean or Deep Clean the printhead to clean the printhead nozzles. Printhead Warning One or more cartridges may have been missing for...OK to install the ink cartridges into the printhead. A cleaning page prints. Notes: • Cleaning the printhead nozzles uses ink, so clean them only ...when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option...low, then you must replace the ink cartridges before you can clean the printhead nozzles. • See the User's Guide for more information on . ...
... to clear the message. Clean or Deep Clean the printhead to clean the printhead nozzles. Printhead Warning One or more cartridges may have been missing for...OK to install the ink cartridges into the printhead. A cleaning page prints. Notes: • Cleaning the printhead nozzles uses ink, so clean them only ...when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option...low, then you must replace the ink cartridges before you can clean the printhead nozzles. • See the User's Guide for more information on . ...
User's Guide
Page 147
Troubleshooting 147 Check the jam clearance area 1 Lift the scanner unit. 2 Remove the jam clearance cover. 1 2 3 Notes: • Squeeze the snap to lift the jam clearance cover. • Make sure that the printhead is moved to the side and away from the jammed paper. 3 Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed.
Troubleshooting 147 Check the jam clearance area 1 Lift the scanner unit. 2 Remove the jam clearance cover. 1 2 3 Notes: • Squeeze the snap to lift the jam clearance cover. • Make sure that the printhead is moved to the side and away from the jammed paper. 3 Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed.