Quick Reference
Page 45
...necessary. • Turn the printer off the printer. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to confirm this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and ... install" on page 45 • "Print job does not print or is missing pages" on page 46 • "Printer is printing blank pages" on page 47 • "Printer is busy or does not respond" on page 47 • "Cannot delete documents from the print queue" on page 47 • "Cannot print through USB" on page 47 45 Installation...
...necessary. • Turn the printer off the printer. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to confirm this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and ... install" on page 45 • "Print job does not print or is missing pages" on page 46 • "Printer is printing blank pages" on page 47 • "Printer is busy or does not respond" on page 47 • "Cannot delete documents from the print queue" on page 47 • "Cannot print through USB" on page 47 45 Installation...
Quick Reference
Page 47
... the computer and printer may not be caused by improperly installed ink cartridges. Note: Do not remove the alignment page until printing is printing blank pages Blank pages may have problems, then try one or more of the following : CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage....for your printer software or firmware. 47 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is not in Sleep mode. A cleaning page prints. MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then click Run. 2 In the Start Search or Run box...
... the computer and printer may not be caused by improperly installed ink cartridges. Note: Do not remove the alignment page until printing is printing blank pages Blank pages may have problems, then try one or more of the following : CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage....for your printer software or firmware. 47 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is not in Sleep mode. A cleaning page prints. MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then click Run. 2 In the Start Search or Run box...
Quick Reference
Page 56
...up 6 printer control panel buttons and icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area... 45 installation screen did not appear automatically 45 page does not print 46 printer does not respond 47 printer printing blank pages 47 software did not install 45 troubleshooting, wireless cannot print over wireless network 50 two‑sided printing 23 U USB port location 12 V voice ...
...up 6 printer control panel buttons and icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area... 45 installation screen did not appear automatically 45 page does not print 46 printer does not respond 47 printer printing blank pages 47 software did not install 45 troubleshooting, wireless cannot print over wireless network 50 two‑sided printing 23 U USB port location 12 V voice ...
User's Guide
Page 131
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online customer support ...8226; "Software did not install" on page 132 • "Print job does not print or is missing pages" on page 133 • "Printer is printing blank pages" on page 134 • "Printer is busy or does not respond" on page 134 • "Cannot delete documents from the print queue" on page 135 • "Cannot print through USB" on . Press and hold...
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online customer support ...8226; "Software did not install" on page 132 • "Print job does not print or is missing pages" on page 133 • "Printer is printing blank pages" on page 134 • "Printer is busy or does not respond" on page 134 • "Cannot delete documents from the print queue" on page 135 • "Cannot print through USB" on . Press and hold...
User's Guide
Page 134
The USB port is printing blank pages Blank pages may have problems, then try one or more of the following : REPLACE THE INK CARTRIDGES For more of the following : MAKE SURE THE PRINTER IS ... improperly installed ink cartridges. CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to : > More Options > Align Printer An alignment page prints. A cleaning page prints. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with . If the "Before you troubleshoot" checklist does not solve the problem, then try another USB...
The USB port is printing blank pages Blank pages may have problems, then try one or more of the following : REPLACE THE INK CARTRIDGES For more of the following : MAKE SURE THE PRINTER IS ... improperly installed ink cartridges. CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to : > More Options > Align Printer An alignment page prints. A cleaning page prints. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with . If the "Before you troubleshoot" checklist does not solve the problem, then try another USB...
User's Guide
Page 197
... 145 Unable to Retrieve the Solution 146 Unrecoverable Scan Error 146 Unsupported Cartridge 139 USB Device Not Supported 146 USB Hub Not Supported 146 printer printing blank pages 134 printer problems, basic solutions 131 Printer Settings 83 printer software installing 27 uninstalling 26 printer solutions 125 printer, setting as default 50 printers supported...
... 145 Unable to Retrieve the Solution 146 Unrecoverable Scan Error 146 Unsupported Cartridge 139 USB Device Not Supported 146 USB Hub Not Supported 146 printer printing blank pages 134 printer problems, basic solutions 131 Printer Settings 83 printer software installing 27 uninstalling 26 printer solutions 125 printer, setting as default 50 printers supported...
User's Guide
Page 198
... recycling 7 Lexmark products 16 WEEE statement 178 redial attempts, fax setting 82 redial time, fax setting 82 reducing an image 55 Replace Ink Cartridge 145 replacing ink cartridges 14 reports fax history 93 reports, fax setting 82 resetting internal wireless print server to ... wireless network (Windows) 98 setup troubleshooting cannot print through USB 135 incorrect language appears on display 132 page does not print 133 printer does not respond 134 printer printing blank pages 134 printhead error 141 software did not install 132 shared printing 111 sharing printer in Windows 110 Short Paper...
... recycling 7 Lexmark products 16 WEEE statement 178 redial attempts, fax setting 82 redial time, fax setting 82 reducing an image 55 Replace Ink Cartridge 145 replacing ink cartridges 14 reports fax history 93 reports, fax setting 82 resetting internal wireless print server to ... wireless network (Windows) 98 setup troubleshooting cannot print through USB 135 incorrect language appears on display 132 page does not print 133 printer does not respond 134 printer printing blank pages 134 printhead error 141 software did not install 132 shared printing 111 sharing printer in Windows 110 Short Paper...
User's Guide
Page 199
... delete documents from print queue 135 computer slows down when printing 155 poor quality at the edges of page 153 slow print speed 154 streaks or lines on printed image 154 troubleshooting, setup cannot print through USB 135 incorrect language appears on display 132 page does not print 133 printer does not respond 134 printer printing blank pages 134 printhead error...
... delete documents from print queue 135 computer slows down when printing 155 poor quality at the edges of page 153 slow print speed 154 streaks or lines on printed image 154 troubleshooting, setup cannot print through USB 135 incorrect language appears on display 132 page does not print 133 printer does not respond 134 printer printing blank pages 134 printhead error...