Troubleshooting Guide
Page 1
... of fonts, the number and complexity of images, and the number of these possibilities, turn the printer off and back on . • The printer cable is securely attached to print. See the drivers CD or the Lexmark Web site for Direct USB printing. Make sure the connection is full Remove the stack of held...
... of fonts, the number and complexity of images, and the number of these possibilities, turn the printer off and back on . • The printer cable is securely attached to print. See the drivers CD or the Lexmark Web site for Direct USB printing. Make sure the connection is full Remove the stack of held...
Troubleshooting Guide
Page 2
We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Tray ... specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the Finishing Menu or through the printer driver. See the User's Guide for more information. • Make sure the...call your service representative. Duplex unit • Make sure the connection between a drawer and a duplex unit or the printer is secure. • Make sure the print media is loaded correctly. Incorrect characters print You are using an incompatible ...
We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Tray ... specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the Finishing Menu or through the printer driver. See the User's Guide for more information. • Make sure the...call your service representative. Duplex unit • Make sure the connection between a drawer and a duplex unit or the printer is secure. • Make sure the print media is loaded correctly. Incorrect characters print You are using an incompatible ...
Troubleshooting Guide
Page 4
...help isolate print quality problems, print the "Print defects guide" and check for more details. The message remains on . You may have a printer part that jammed does not reprint after you remove the jammed paper. Print is too light. • The toner may help prevent this ... Paper Texture settings in the Paper menu. • Verify the correct print media is being used. • Verify you are using the correct printer drivers. • Verify the environment is selected, and then press . For more information, see the Troubleshooting chapter in the following table may be printed...
...help isolate print quality problems, print the "Print defects guide" and check for more details. The message remains on . You may have a printer part that jammed does not reprint after you remove the jammed paper. Print is too light. • The toner may help prevent this ... Paper Texture settings in the Paper menu. • Verify the correct print media is being used. • Verify you are using the correct printer drivers. • Verify the environment is selected, and then press . For more information, see the Troubleshooting chapter in the following table may be printed...
Troubleshooting Guide
Page 5
... Image Q, 1200 dpi, or 2400 Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are using preprinted... with both hands. Reinstall the cartridge and then press . When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is white • The toner may be low.
... Image Q, 1200 dpi, or 2400 Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are using preprinted... with both hands. Reinstall the cartridge and then press . When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is white • The toner may be low.
User's Guide
Page 11
...SE, Windows Me, or Windows NT Note: Install the printer software before setting up the printer. The printer driver is compatible with the printer. Use the drivers CD that lets the computer communicate with the printer. Operating system Windows Windows Server 2003, Windows 2000, Windows ... (where D is attached. The local printer is intended to install drivers depends on the Lexmark Web site at www.lexmark.com. 2 Installing drivers for the particular operating system. If attaching a local printer, you must install the printer driver on the computer before connecting the USB ...
...SE, Windows Me, or Windows NT Note: Install the printer software before setting up the printer. The printer driver is compatible with the printer. Use the drivers CD that lets the computer communicate with the printer. Operating system Windows Windows Server 2003, Windows 2000, Windows ... (where D is attached. The local printer is intended to install drivers depends on the Lexmark Web site at www.lexmark.com. 2 Installing drivers for the particular operating system. If attaching a local printer, you must install the printer driver on the computer before connecting the USB ...
User's Guide
Page 12
...is usually slower than parallel printing, it is the preferred option when there is the letter of the custom printer driver on the computer. 3 Click Agree to load. 6 Close the drivers CD installer application. 7 Connect the USB cable, and turn on the screen. 5 Select Local Attach,... and click Finish. Serial printing With serial printing, data is not available for the drivers to install printer drivers on the computer. 6 Specify the location of the CD-ROM drive. 7 Click OK. Installing drivers for Windows 95 and Windows 98 (first edition) operating systems. 4 When prompted, select...
...is usually slower than parallel printing, it is the preferred option when there is the letter of the custom printer driver on the computer. 3 Click Agree to load. 6 Close the drivers CD installer application. 7 Connect the USB cable, and turn on the screen. 5 Select Local Attach,... and click Finish. Serial printing With serial printing, data is not available for the drivers to install printer drivers on the computer. 6 Specify the location of the CD-ROM drive. 7 Click OK. Installing drivers for Windows 95 and Windows 98 (first edition) operating systems. 4 When prompted, select...
User's Guide
Page 13
... Control recommended protocol setting is installed) heading to find the serial parameters. Note: Keep this : 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the printer 1 Press on the operator panel. a Press on the operator panel. 2 Press until Serial Standard or Serial Option X appears, and...
... Control recommended protocol setting is installed) heading to find the serial parameters. Note: Keep this : 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the printer 1 Press on the operator panel. a Press on the operator panel. 2 Press until Serial Standard or Serial Option X appears, and...
User's Guide
Page 14
... automatically. It should follow the installation directions in the communications (COM) port After the printer driver is installed, set the serial parameters to the printer driver. Look for local printing Installing a printer driver A printer driver must exactly match the serial parameters set in the printer. 1 Click Start Æ Settings Æ Control Panel, and double-click System. 2 On the Device...
... automatically. It should follow the installation directions in the communications (COM) port After the printer driver is installed, set the serial parameters to the printer driver. Look for local printing Installing a printer driver A printer driver must exactly match the serial parameters set in the printer. 1 Click Start Æ Settings Æ Control Panel, and double-click System. 2 On the Device...
User's Guide
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..., and click Save. The UNIX/Linux User's Guide in UNIX and Linux environments. The printer is supported on many UNIX and Linux platforms, such as a desktop printer. All the printer driver packages support local printing using Lexmark printers in each package gives detailed instructions for local printing 2 Do one of the following: • Mac OS 9.0: Open...
..., and click Save. The UNIX/Linux User's Guide in UNIX and Linux environments. The printer is supported on many UNIX and Linux platforms, such as a desktop printer. All the printer driver packages support local printing using Lexmark printers in each package gives detailed instructions for local printing 2 Do one of the following: • Mac OS 9.0: Open...
User's Guide
Page 18
... computer. Both network printing methods require the installation of a printer driver and the creation of a network printer port. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver Updated system and custom drivers are assigned and verified, install the printer on a network computer, type ping followed by the new printer IP address (for direct printing or shared printing. Windows In...
... computer. Both network printing methods require the installation of a printer driver and the creation of a network printer port. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver Updated system and custom drivers are assigned and verified, install the printer on a network computer, type ping followed by the new printer IP address (for direct printing or shared printing. Windows In...
User's Guide
Page 19
... print a network setup page, and look under the TCP/IP heading. b Select Lexmark Enhanced TCP/IP Port, and enter the information to associate with the printer, such as Ethernet. • Printer drivers are installed on each network computer. c Enter a port name. This can be "... Windows 2000, Windows XP, or Windows Server 2003 To install a custom printer driver and network port: 1 Launch the drivers CD. Shared • Printer is connected to one of available ports. Installing drivers for network printing Follow the steps for your printing configuration and operating system...
... print a network setup page, and look under the TCP/IP heading. b Select Lexmark Enhanced TCP/IP Port, and enter the information to associate with the printer, such as Ethernet. • Printer drivers are installed on each network computer. c Enter a port name. This can be "... Windows 2000, Windows XP, or Windows Server 2003 To install a custom printer driver and network port: 1 Launch the drivers CD. Shared • Printer is connected to one of available ports. Installing drivers for network printing Follow the steps for your printing configuration and operating system...
User's Guide
Page 20
... Windows Server 2003 computer (which will not appear for shared printing: Server Printer 1 Install a custom printer driver. The Suggested option is shared in the Printers folder of the server, and look for the shared name assigned to accept the license agreement. The printer is the default installation for Windows NT operating systems. Use a parallel cable...
... Windows Server 2003 computer (which will not appear for shared printing: Server Printer 1 Install a custom printer driver. The Suggested option is shared in the Printers folder of the server, and look for the shared name assigned to accept the license agreement. The printer is the default installation for Windows NT operating systems. Use a parallel cable...
User's Guide
Page 21
... much faster. Wait a few minutes for the driver information to be added to the Printers folder. If the printer name or URL is available, provide a path to verify printer installation. Installing drivers for network printing Install the printer driver (or subset) on the Internet or an intranet... page does not print, see your operating system Help. Windows 21 The time this method, the printer driver is just enough information to send a print job to the printer. 1 Double-click Network Neighborhood on network traffic and other factors. 4 Close Network Neighborhood. 5 Print...
... much faster. Wait a few minutes for the driver information to be added to the Printers folder. If the printer name or URL is available, provide a path to verify printer installation. Installing drivers for network printing Install the printer driver (or subset) on the Internet or an intranet... page does not print, see your operating system Help. Windows 21 The time this method, the printer driver is just enough information to send a print job to the printer. 1 Double-click Network Neighborhood on network traffic and other factors. 4 Close Network Neighborhood. 5 Print...
User's Guide
Page 24
... the PPD file displayed in each supported UNIX and Linux platform. Note: A printer PPD is also on the drivers CD. Lexmark provides a printer driver package for each package gives detailed instructions for download from the Lexmark Web site. The User's Guide in the PostScript Printer Description (PPD) file portion of the menu is correct for network printing...
... the PPD file displayed in each supported UNIX and Linux platform. Note: A printer PPD is also on the drivers CD. Lexmark provides a printer driver package for each package gives detailed instructions for download from the Lexmark Web site. The User's Guide in the PostScript Printer Description (PPD) file portion of the menu is correct for network printing...
User's Guide
Page 36
.... 3 Select the correct printer in the printer driver window, open the online Help for more information. For tips on the first screen, and then click OK. 5 Click OK or Print to send the job to the printer. To support all of the driver packages and Lexmark driver support, are not familiar with...Direct Interface: • USB devices must be compatible with the USB 2.0 standard. • Hi-Speed USB devices must use the Lexmark custom printer drivers supplied with a feature in the dialog. You can then select the appropriate settings for the specific job you are not supported. ...
.... 3 Select the correct printer in the printer driver window, open the online Help for more information. For tips on the first screen, and then click OK. 5 Click OK or Print to send the job to the printer. To support all of the driver packages and Lexmark driver support, are not familiar with...Direct Interface: • USB devices must be compatible with the USB 2.0 standard. • Hi-Speed USB devices must use the Lexmark custom printer drivers supplied with a feature in the dialog. You can then select the appropriate settings for the specific job you are not supported. ...
User's Guide
Page 43
... you have difficulty, click Help, and then follow the driver instructions. Printing on ) from the Paper Type list box. See Setting the Paper Type and Paper Size for help . 2 From the printer operator panel, set the paper type, size, and source...up menu. Select File Æ Print. Follow these instructions to the media you selected. b Click Properties (or Options, Printer, or Setup, depending on specialty media 43 Select the size of the specialty media from the Paper pop-up menu, and... application) to the type of the media. until the appears next to view the printer driver settings.
... you have difficulty, click Help, and then follow the driver instructions. Printing on ) from the Paper Type list box. See Setting the Paper Type and Paper Size for help . 2 From the printer operator panel, set the paper type, size, and source...up menu. Select File Æ Print. Follow these instructions to the media you selected. b Click Properties (or Options, Printer, or Setup, depending on specialty media 43 Select the size of the specialty media from the Paper pop-up menu, and... application) to the type of the media. until the appears next to view the printer driver settings.
User's Guide
Page 70
...446°F). Are stuck together or damaged in the envelope feeder. Have an interlocking design. Print quality and durability depend on the Lexmark Web site at www.lexmark.com. For detailed information, see the Card Stock & Label Guide, which is 25% or less. Transparencies can be sure to...Set the paper type to Envelope, and select the correct envelope size from the operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision™. • For best performance, use in laser printers. • Set the Paper Size/Type in the Copies & Pages pop-up menu. • ...
...446°F). Are stuck together or damaged in the envelope feeder. Have an interlocking design. Print quality and durability depend on the Lexmark Web site at www.lexmark.com. For detailed information, see the Card Stock & Label Guide, which is 25% or less. Transparencies can be sure to...Set the paper type to Envelope, and select the correct envelope size from the operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision™. • For best performance, use in laser printers. • Set the Paper Size/Type in the Copies & Pages pop-up menu. • ...
User's Guide
Page 71
... Size/Type from the printer operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision. • Feed vinyl labels from peeling inside the printer. • Portrait orientation is not possible, a 1.6 mm (0.1 in.) strip should be removed on the Lexmark Web site at a ... replace the print cartridge), complete the following steps to normal. • Do not load labels with laser printers. After printing approximately 10,000 pages of envelope at www.lexmark.com/publications. Note: Labels are supplied in the envelope feeder. • A combination of paper....
... Size/Type from the printer operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision. • Feed vinyl labels from peeling inside the printer. • Portrait orientation is not possible, a 1.6 mm (0.1 in.) strip should be removed on the Lexmark Web site at a ... replace the print cartridge), complete the following steps to normal. • Do not load labels with laser printers. After printing approximately 10,000 pages of envelope at www.lexmark.com/publications. Note: Labels are supplied in the envelope feeder. • A combination of paper....
User's Guide
Page 72
... approximately five seconds. 3 Print five more sheets of paper. Try a sample of any card stock you load it into the printer. • We recommend the use labels that preprinting, perforation, and creasing can significantly affect print quality. Preprinting introduces semi-liquid and...cartridge), complete the following guidelines to Card Stock from the operator panel, from the printer driver, in its original wrapper until you are considering using card stock that may contaminate the printer. Understanding paper and specialty media guidelines • Do not use of grain short card...
... approximately five seconds. 3 Print five more sheets of paper. Try a sample of any card stock you load it into the printer. • We recommend the use labels that preprinting, perforation, and creasing can significantly affect print quality. Preprinting introduces semi-liquid and...cartridge), complete the following guidelines to Card Stock from the operator panel, from the printer driver, in its original wrapper until you are considering using card stock that may contaminate the printer. Understanding paper and specialty media guidelines • Do not use of grain short card...
User's Guide
Page 75
... more information about a Verify Print job. Determining the status of paper (16 images on the front and 16 on the display will indicate the printer is unsatisfactory, you can cancel the job. The header or gray area at the top of the display will open the Status / Supplies screen ... when you print up to 32 pages on one side of toner released on the operator panel unless the printer is printing or in the printer on a sheet of your software application or printer driver to view the current status of print media. See Ordering a print cartridge for Multipage Print are low. ...
... more information about a Verify Print job. Determining the status of paper (16 images on the front and 16 on the display will indicate the printer is unsatisfactory, you can cancel the job. The header or gray area at the top of the display will open the Status / Supplies screen ... when you print up to 32 pages on one side of toner released on the operator panel unless the printer is printing or in the printer on a sheet of your software application or printer driver to view the current status of print media. See Ordering a print cartridge for Multipage Print are low. ...