User Guide
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Contents Print cartridges ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 Clearing mailbox, finisher... 7: Troubleshooting 88 Online customer support ...88 Calling for service ...88 Checking an unresponsive printer ...88 Printing multi-language PDFs ...88 Solving printing problems ...89 Solving mailbox problems ...90 Solving option problems ...91 Solving paper feed problems ...93 Solving print quality...
Contents Print cartridges ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 Clearing mailbox, finisher... 7: Troubleshooting 88 Online customer support ...88 Calling for service ...88 Checking an unresponsive printer ...88 Printing multi-language PDFs ...88 Solving printing problems ...89 Solving mailbox problems ...90 Solving option problems ...91 Solving paper feed problems ...93 Solving print quality...
User Guide
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... in.) strip on many labels designed for use labels that have exposed adhesive. Partial sheets also contaminate the printer and the cartridge with laser printers. When printing on the Lexmark Web site at least 1 mm (0.04 in letter size, A4 size, and legal size sheets. Media... specifications Labels The printer can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing ...
... in.) strip on many labels designed for use labels that have exposed adhesive. Partial sheets also contaminate the printer and the cartridge with laser printers. When printing on the Lexmark Web site at least 1 mm (0.04 in letter size, A4 size, and legal size sheets. Media... specifications Labels The printer can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing ...
User Guide
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...your printer supplies. In the U.S., contact Lexmark at 1-800-539-6275 for your printer on the display will indicate the printer is required. The header or gray area at www.lexmark.com or contact the place where you can also view the status of your toner cartridge. 4 Maintaining the printer Periodically..., you may want to designate a key operator to do the setup and maintenance of your printer. Do not expose supplies to...
...your printer supplies. In the U.S., contact Lexmark at 1-800-539-6275 for your printer on the display will indicate the printer is required. The header or gray area at www.lexmark.com or contact the place where you can also view the status of your toner cartridge. 4 Maintaining the printer Periodically..., you may want to designate a key operator to do the setup and maintenance of your printer. Do not expose supplies to...
User Guide
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...the place where you can cancel the job. When the print remains faded replace the print cartridge. Use your color toner. For more information about Lexmark Authorized Supplies Dealers in your application software or on both sides of a sheet of print media.... Prints colors less vividly to conserve your software application or printer driver to redistribute the toner, then reinsert it is satisfactory before you attach the optional duplex unit. Print cartridges...
...the place where you can cancel the job. When the print remains faded replace the print cartridge. Use your color toner. For more information about Lexmark Authorized Supplies Dealers in your application software or on both sides of a sheet of print media.... Prints colors less vividly to conserve your software application or printer driver to redistribute the toner, then reinsert it is satisfactory before you attach the optional duplex unit. Print cartridges...
User Guide
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... reordering number for your printer. Maintaining the printer The following is a list of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return...
... reordering number for your printer. Maintaining the printer The following is a list of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return...
User Guide
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... display, you should order a new image transfer unit. Use part number 11K3188 to order a pack of three staple cartridges. Maintaining the printer Ordering an image transfer unit and transfer roller When the 83.yy ITU life warning message appears on the publications CD Ordering staple cartridges Staple cartridges hold 3,000 staples. Recycling Lexmark products 61
... display, you should order a new image transfer unit. Use part number 11K3188 to order a pack of three staple cartridges. Maintaining the printer Ordering an image transfer unit and transfer roller When the 83.yy ITU life warning message appears on the publications CD Ordering staple cartridges Staple cartridges hold 3,000 staples. Recycling Lexmark products 61
User Guide
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b Pull the cartridge straight out and use the handle to lift it off . a Pull up slightly on a clean, flat surface out of direct light. c Place the cartridges on the cartridge handhold. Open the front cover. 5 Remove all the print cartridges. Clearing paper jams 4 Turn the printer off the guides. Clearing image transfer unit jams 72
b Pull the cartridge straight out and use the handle to lift it off . a Pull up slightly on a clean, flat surface out of direct light. c Place the cartridges on the cartridge handhold. Open the front cover. 5 Remove all the print cartridges. Clearing paper jams 4 Turn the printer off the guides. Clearing image transfer unit jams 72
User Guide
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If you need help 77 The printer returns to its working position. Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state. If you still need help 1 Turn the printer off and then back on . Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need more assistance.
If you need help 77 The printer returns to its working position. Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state. If you still need help 1 Turn the printer off and then back on . Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need more assistance.
User Guide
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... the page. For all the trays. The accuracy of the estimates may vary from the operator panel or by how full the print cartridges are used, the minimum percentage that support auto size sensing are printed on a given page. Size sensing is turned on each page...cannot automatically sense transparencies. Reported values may be turned off from printer to the accuracy of cyan, magenta, yellow, and black toner on the display. Lexmark makes no claim as to printer. Size Sensing also lets the printer detect the difference between similar paper sizes that counts pixels for each...
... the page. For all the trays. The accuracy of the estimates may vary from the operator panel or by how full the print cartridges are used, the minimum percentage that support auto size sensing are printed on a given page. Size sensing is turned on each page...cannot automatically sense transparencies. Reported values may be turned off from printer to the accuracy of cyan, magenta, yellow, and black toner on the display. Lexmark makes no claim as to printer. Size Sensing also lets the printer detect the difference between similar paper sizes that counts pixels for each...
User Guide
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...problem, call for service. Solving print quality problems 94 Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Adjust the Color Alignment under the Utilities Menu. You may help you still have... a printer part that requires adjustment or replacement. Color misregistration AABBCCDDEE ABCDE Color has shifted outside of the appropriate area or has been superimposed over another color area. Symptom Repeating defects Cause Solution Either the print cartridges are defective, the image transfer...
...problem, call for service. Solving print quality problems 94 Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Adjust the Color Alignment under the Utilities Menu. You may help you still have... a printer part that requires adjustment or replacement. Color misregistration AABBCCDDEE ABCDE Color has shifted outside of the appropriate area or has been superimposed over another color area. Symptom Repeating defects Cause Solution Either the print cartridges are defective, the image transfer...
User Guide
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...you are worn or defective. • The fuser is defective. From the printers operator panel, print the repetitive defects guide to determine which component needs to be defective, empty, or worn. Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. Solving... print quality problems 95 to high humidity. • You are using paper that does not meet the printer specifications. • The image transfer unit and ...
...you are worn or defective. • The fuser is defective. From the printers operator panel, print the repetitive defects guide to determine which component needs to be defective, empty, or worn. Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. Solving... print quality problems 95 to high humidity. • You are using paper that does not meet the printer specifications. • The image transfer unit and ...
User Guide
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... setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Toner specks • The print cartridges are defective. • The transfer roller is ...are using paper that do not meet the printer specifications. • The print cartridges are low on toner. • The print cartridges are defective or have been installed in more information, see Print cartridges. • Replace the print cartridges. Toner rubs off the paper easily when ...
... setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Toner specks • The print cartridges are defective. • The transfer roller is ...are using paper that do not meet the printer specifications. • The print cartridges are low on toner. • The print cartridges are defective or have been installed in more information, see Print cartridges. • Replace the print cartridges. Toner rubs off the paper easily when ...
User Guide
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... the guides in the tray to a bin. • The Type, Texture, and Weight settings are defective. • The transfer roller is worn or defective. • The image transfer unit is set to off on the Lexmark Web site at www.lexmark.com for the size loaded. •... For more information, see Storing paper. Troubleshooting Symptom Uneven print density ABCDE ABCDE ABCDE Cause Solution • The print cartridges are not appropriate for service. • Your printer requires servicing. Clipped images (Some of the print is cut off , but did not set Move the guides in...
... the guides in the tray to a bin. • The Type, Texture, and Weight settings are defective. • The transfer roller is worn or defective. • The image transfer unit is set to off on the Lexmark Web site at www.lexmark.com for the size loaded. •... For more information, see Storing paper. Troubleshooting Symptom Uneven print density ABCDE ABCDE ABCDE Cause Solution • The print cartridges are not appropriate for service. • Your printer requires servicing. Clipped images (Some of the print is cut off , but did not set Move the guides in...
User Guide
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... FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. The replacement item assumes the remaining warranty period of Limited Warranty C770, C772 printer Lexmark International, Inc. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. Limited... warranty service The warranty period starts on the date of all print cartridges, programs, data, and removable storage media (unless directed otherwise by : Modification or unauthorized attachments Accidents, misuse, abuse or...
... FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. The replacement item assumes the remaining warranty period of Limited Warranty C770, C772 printer Lexmark International, Inc. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. Limited... warranty service The warranty period starts on the date of all print cartridges, programs, data, and removable storage media (unless directed otherwise by : Modification or unauthorized attachments Accidents, misuse, abuse or...
User Guide
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... 49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000-sheet tray 33 500-sheet trays 31 multipurpose feeder 35 lock feature, security 83 M Macintosh 29, 37, 38, 40, 42 mailbox 11 maintaining the printer 58 ordering a print cartridge 59 MarkNet internal ... print server Parallel Interface Card 16 Serial Interface Card 16 options 5-bin mailbox 11 duplex unit 8 interface cards 16 internal print servers 16 ordering image transfer unit 61 transfer roller 61 ordering, print cartridge 59 output bins linking 39 P pad, numeric 26 panel, display 26 paper letterhead...
... 49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000-sheet tray 33 500-sheet trays 31 multipurpose feeder 35 lock feature, security 83 M Macintosh 29, 37, 38, 40, 42 mailbox 11 maintaining the printer 58 ordering a print cartridge 59 MarkNet internal ... print server Parallel Interface Card 16 Serial Interface Card 16 options 5-bin mailbox 11 duplex unit 8 interface cards 16 internal print servers 16 ordering image transfer unit 61 transfer roller 61 ordering, print cartridge 59 output bins linking 39 P pad, numeric 26 panel, display 26 paper letterhead...
User Guide
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Index mailbox 90 frequent jams 90 operator panel 89 blank 89 displays black diamonds 89 paper feed blank pages in output bin 93 frequent ...jams 93 jammed page does not reprint 93 Paper Jam message remains after clearing jam 93 print time seems long 89 tray linking does not work 90 unexpected page breaks 90 R removing firmware card 22 flash memory option 19 option cards 19 printer...1, 2, 3 32, 34 Stop button 25 storing 44 media 52 paper 44 supplies 44 supplies print cartridge 59 storing 44 system board accessing 13 T transfer roller ordering 61 tray linking 38 U unpacking memory ...
Index mailbox 90 frequent jams 90 operator panel 89 blank 89 displays black diamonds 89 paper feed blank pages in output bin 93 frequent ...jams 93 jammed page does not reprint 93 Paper Jam message remains after clearing jam 93 print time seems long 89 tray linking does not work 90 unexpected page breaks 90 R removing firmware card 22 flash memory option 19 option cards 19 printer...1, 2, 3 32, 34 Stop button 25 storing 44 media 52 paper 44 supplies 44 supplies print cartridge 59 storing 44 system board accessing 13 T transfer roller ordering 61 tray linking 38 U unpacking memory ...