TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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IBM Mobile Systems S10L-9624-00 ThinkPad 380Z (2635) Computer Hardware Maintenance Manual August 1998
IBM Mobile Systems S10L-9624-00 ThinkPad 380Z (2635) Computer Hardware Maintenance Manual August 1998
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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...FRUs to "Undetermined Problems" on page 12. 2. Go to -FRU Index lists the symptoms and errors and the possible causes. System board ThinkPad 380Z 23 If a FRU replacement did not solve the problem, put the original part back in Sequence 10X 101: Interrupt failure. 102: Timer... Error Codes Symptom / Error FRU / Action in the computer. System board 110 (Planar parity.) 1. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Symptom-to-FRU Index The symptom-to "Memory Checkout" on page 32. DIMM 3.
...FRUs to "Undetermined Problems" on page 12. 2. Go to -FRU Index lists the symptoms and errors and the possible causes. System board ThinkPad 380Z 23 If a FRU replacement did not solve the problem, put the original part back in Sequence 10X 101: Interrupt failure. 102: Timer... Error Codes Symptom / Error FRU / Action in the computer. System board 110 (Planar parity.) 1. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Symptom-to-FRU Index The symptom-to "Memory Checkout" on page 32. DIMM 3.
HMM ThinkPad 380XD,385XD (May 1998)
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IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998
IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998
HMM ThinkPad 380XD,385XD (May 1998)
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IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998 IBM
IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998 IBM
HMM ThinkPad 380XD,385XD (May 1998)
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... the advanced diagnostic tests to troubleshoot problems effectively. The product-specific section includes service, reference, and product-specific parts information. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is intended for IBM ThinkPad 380XD, 385XD (2635) products. Before servicing an IBM ThinkPad product, be sure to service computers. iii
... the advanced diagnostic tests to troubleshoot problems effectively. The product-specific section includes service, reference, and product-specific parts information. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is intended for IBM ThinkPad 380XD, 385XD (2635) products. Before servicing an IBM ThinkPad product, be sure to service computers. iii
HMM ThinkPad 380XD,385XD (May 1998)
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...que todos los tornillos, muelles y demás piezas pequeñas se encuentran en su sitio y no se encuentran sueltas dentro del sistema. IBM ThinkPad 380XD, 385XD (2635) 5 Pour ce faire, secouez l'unité et assurez-vous qu'aucun bruit suspect ne se produit. Der Computer mu...all 'interno dell'elaboratore. Las piezas metálicas pueden causar cortocircuitos eléctricos. Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in this by shaking ...
...que todos los tornillos, muelles y demás piezas pequeñas se encuentran en su sitio y no se encuentran sueltas dentro del sistema. IBM ThinkPad 380XD, 385XD (2635) 5 Pour ce faire, secouez l'unité et assurez-vous qu'aucun bruit suspect ne se produit. Der Computer mu...all 'interno dell'elaboratore. Las piezas metálicas pueden causar cortocircuitos eléctricos. Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in this by shaking ...
HMM ThinkPad 380XD,385XD (May 1998)
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... it. If the drive is to isolate the problem to isolate the replicator. Attention Make sure that the customer used when reporting the problem. 26 IBM ThinkPad 380XD, 385XD Press Ctrl+A to isolate the problem. 9. Click on FDD-1. 6. Click on Exit. 5. If the drive is required. Inserting diskettes...drive read /write test detects an error and either FRU code 50 for FDD-1 appears, replace the drive. Otherwise, go to the service manual of the port replicator to enter the advanced diagnostic menu. Take the following procedure to the next step. 8. If no error occurs when ...
... it. If the drive is to isolate the problem to isolate the replicator. Attention Make sure that the customer used when reporting the problem. 26 IBM ThinkPad 380XD, 385XD Press Ctrl+A to isolate the problem. 9. Click on FDD-1. 6. Click on Exit. 5. If the drive is required. Inserting diskettes...drive read /write test detects an error and either FRU code 50 for FDD-1 appears, replace the drive. Otherwise, go to the service manual of the port replicator to enter the advanced diagnostic menu. Take the following procedure to the next step. 8. If no error occurs when ...
HMM ThinkPad 380XD,385XD (May 1998)
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...in the "FRU/Action" columns. Note: Perform the FRU replacement or actions in the sequence shown in Sequence System board 1. Note: For IBM devices not supported by diagnostic codes in POST or system operation. Detach the expansion unit if it is listed first. Symptom-to-FRU Index The...-to "Undetermined Problems" on page 28. 2. System board 38 IBM ThinkPad 380XD, 385XD The most likely cause is attached to be any number. DIMM 3. Numeric error codes show the errors detected in the ThinkPad notebook computers, see the manual for that device. If a FRU replacement did not solve the ...
...in the "FRU/Action" columns. Note: Perform the FRU replacement or actions in the sequence shown in Sequence System board 1. Note: For IBM devices not supported by diagnostic codes in POST or system operation. Detach the expansion unit if it is listed first. Symptom-to-FRU Index The...-to "Undetermined Problems" on page 28. 2. System board 38 IBM ThinkPad 380XD, 385XD The most likely cause is attached to be any number. DIMM 3. Numeric error codes show the errors detected in the ThinkPad notebook computers, see the manual for that device. If a FRU replacement did not solve the ...
HMM ThinkPad 380XD,385XD (May 1998)
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... discolored, or lighted dots (on , and a blank LCD during POST. 1. System board 1. See important note for the above tests.) 46 IBM ThinkPad 380XD, 385XD LCD backlight not working. 2. LCD brightness cannot be adjusted. 1. LCD contrast cannot be adjusted. 4. The screen is unreadable. 2....the system board. A small number of TFT LCD technology, but excessive pixel problems can cause viewing concerns. Printer cable (See the printer manual for "LCD-Related Symptoms." 2. Symptom / Error No beep, power-on indicator on all LCD connectors. 3. DC/DC card 3. ...
... discolored, or lighted dots (on , and a blank LCD during POST. 1. System board 1. See important note for the above tests.) 46 IBM ThinkPad 380XD, 385XD LCD backlight not working. 2. LCD brightness cannot be adjusted. 1. LCD contrast cannot be adjusted. 4. The screen is unreadable. 2....the system board. A small number of TFT LCD technology, but excessive pixel problems can cause viewing concerns. Printer cable (See the printer manual for "LCD-Related Symptoms." 2. Symptom / Error No beep, power-on indicator on all LCD connectors. 3. DC/DC card 3. ...
HMM ThinkPad 380XD,385XD (May 1998)
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... 3. System board 6. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. If no error is used. IBM ThinkPad 380XD, 385XD (2635) 47 Remove the battery pack and let it cool for the test.) 2. FRU / Action in Sequence Power shuts ...down during operation. 1. PC Card slot pin is damaged. DC/DC card 3. Run serial or parallel port wrap test. (See the device manual for 2 hours. 4. Device 3. System board 4. Device cable Power-Related Symptoms Symptom / Error FRU / Action in Sequence See "Port Replicator...
... 3. System board 6. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. If no error is used. IBM ThinkPad 380XD, 385XD (2635) 47 Remove the battery pack and let it cool for the test.) 2. FRU / Action in Sequence Power shuts ...down during operation. 1. PC Card slot pin is damaged. DC/DC card 3. Run serial or parallel port wrap test. (See the device manual for 2 hours. 4. Device 3. System board 4. Device cable Power-Related Symptoms Symptom / Error FRU / Action in Sequence See "Port Replicator...
TP 380Z Shipping Checklist that was provided with the system in the box. It provides a list of material that shipped with the Th
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Title: C79ENMST CreationDate: 06/21/98 13:49:23 Copyright IBM Corporation 1998 Part Number: 27L2658 ThinkPad 380Z Shipping Checklist Thank you for Windows 98 1 or Windows NT 1 MWicrionsdofot ws98 AC Adapter Battery pack ThinkPad Customization CD 1 (Windows 98 only) and Recovery CD 1 Books: Setup ...Service Information Card 1 These items are included only on this list with the operating system installed. Computer Power cord Manual package for purchasing the IBM ThinkPad 380Z computer. Match the items on a system purchased with the items in the box. If any item is missing ...
Title: C79ENMST CreationDate: 06/21/98 13:49:23 Copyright IBM Corporation 1998 Part Number: 27L2658 ThinkPad 380Z Shipping Checklist Thank you for Windows 98 1 or Windows NT 1 MWicrionsdofot ws98 AC Adapter Battery pack ThinkPad Customization CD 1 (Windows 98 only) and Recovery CD 1 Books: Setup ...Service Information Card 1 These items are included only on this list with the operating system installed. Computer Power cord Manual package for purchasing the IBM ThinkPad 380Z computer. Match the items on a system purchased with the items in the box. If any item is missing ...
TP 380Z User's Reference that was provided with the system in the box.
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... end of the PC Card modem 1 . You have completed setting up the PC Card modem. For details on the PC Card modem. "Basic" in the manual supplied with your computer shares a single telephone cable with a telephone, use the cable supplied with the modem. 1 6 Connect one end of the telephone cable to..., push the push-pop of the cable to the PC Card modem 1 and the other types of modems, follow the instructions in the Online 66 IBM ThinkPad 380Z User's Reference
... end of the PC Card modem 1 . You have completed setting up the PC Card modem. For details on the PC Card modem. "Basic" in the manual supplied with your computer shares a single telephone cable with a telephone, use the cable supplied with the modem. 1 6 Connect one end of the telephone cable to..., push the push-pop of the cable to the PC Card modem 1 and the other types of modems, follow the instructions in the Online 66 IBM ThinkPad 380Z User's Reference
TP 380Z User's Reference that was provided with the system in the box.
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You can set up the TrackPoint manually with an external mouse attached. If you use the ... the Monitor tab. 5 Click on the Advanced... When you set up the external monitor as follows: 1 Start the ThinkPad Configuration program. 2 Click on the TrackPoint button. 3 Select enable, disable, or auto disable. 4 Click on My Computer...2 Click on the Settings tab. 3 Click on the Change... The "Update Device Driver Wizard" window appears. 96 IBM ThinkPad 380Z User's Reference then restart the computer. The TrackPoint has an "auto disable" setting that disables it when you want ...
You can set up the TrackPoint manually with an external mouse attached. If you use the ... the Monitor tab. 5 Click on the Advanced... When you set up the external monitor as follows: 1 Start the ThinkPad Configuration program. 2 Click on the TrackPoint button. 3 Select enable, disable, or auto disable. 4 Click on My Computer...2 Click on the Settings tab. 3 Click on the Change... The "Update Device Driver Wizard" window appears. 96 IBM ThinkPad 380Z User's Reference then restart the computer. The TrackPoint has an "auto disable" setting that disables it when you want ...
TP 380Z User's Reference that was provided with the system in the box.
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...: 1. then click on Start. 2. Do not remove the rest of microphones: A dynamic microphone A self-battery-powered condenser microphone 106 IBM ThinkPad 380Z User's Reference Click on MS-DOS Prompt. 3. To get to enter suspend mode and the request is already configured in the USB connector... config.sys and press Enter. 5. The microphone/line-in the Control Panel. See the instructions that come with your computer, use the ThinkPad-option headset. and press Enter. 4. Move the cursor over Programs; Title: C79EPMST CreationDate: 06/22/98 12:00:09 Considerations A USB...
...: 1. then click on Start. 2. Do not remove the rest of microphones: A dynamic microphone A self-battery-powered condenser microphone 106 IBM ThinkPad 380Z User's Reference Click on MS-DOS Prompt. 3. To get to enter suspend mode and the request is already configured in the USB connector... config.sys and press Enter. 5. The microphone/line-in the Control Panel. See the instructions that come with your computer, use the ThinkPad-option headset. and press Enter. 4. Move the cursor over Programs; Title: C79EPMST CreationDate: 06/22/98 12:00:09 Considerations A USB...
TP 380Z User's Reference that was provided with the system in the box.
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... the computer is connected, the numeric keypad on your mouse is securely connected to the computer. 116 IBM ThinkPad 380Z User's Reference A number appears when you are not using the ThinkPad Configuration program. If an external keyboard is powered on or after the settings in the Online User's...press NumLk. The cursor does not work . If an external numeric keypad or a mouse is not a defect. Note: See the manual supplied with the IBM PS/2 mouse, disable the TrackPoint using the TrackPoint during normal operation. The mouse buttons don't work . Action If the problem occurred ...
... the computer is connected, the numeric keypad on your mouse is securely connected to the computer. 116 IBM ThinkPad 380Z User's Reference A number appears when you are not using the ThinkPad Configuration program. If an external keyboard is powered on or after the settings in the Online User's...press NumLk. The cursor does not work . If an external numeric keypad or a mouse is not a defect. Note: See the manual supplied with the IBM PS/2 mouse, disable the TrackPoint using the TrackPoint during normal operation. The mouse buttons don't work . Action If the problem occurred ...
TP 380Z User's Reference that was provided with the system in the box.
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...the PC Card (PCMCIA) modem is working by clicking on the Advanced... Click on Start and move the cursor to the manual that came with the ThinkPad Configuration program is the same in the following the diagnostic instructions for dial tone before dialing check box, click and remove it.... Click on OK. 11. Contact your modem application again. PC Card support software does not recognize your PC Card, if any. 124 IBM ThinkPad 380Z User's Reference Close the window by clicking on the Connection tab. 6. Title: C79EPMST CreationDate: 06/22/98 12:00:09 Troubleshooting Charts ...
...the PC Card (PCMCIA) modem is working by clicking on the Advanced... Click on Start and move the cursor to the manual that came with the ThinkPad Configuration program is the same in the following the diagnostic instructions for dial tone before dialing check box, click and remove it.... Click on OK. 11. Contact your modem application again. PC Card support software does not recognize your PC Card, if any. 124 IBM ThinkPad 380Z User's Reference Close the window by clicking on the Connection tab. 6. Title: C79EPMST CreationDate: 06/22/98 12:00:09 Troubleshooting Charts ...
TP 380Z User's Reference that was provided with the system in the box.
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Click on the 126 IBM ThinkPad 380Z User's Reference Select Enable. 4. External Monitor Problems Problem The external monitor is connected to your computer. Click on External Display ( ) or LCD + External Display ( toolbar in the printer manual. If nothing appears on the external monitor, have the computer ... 06/22/98 12:00:09 Troubleshooting Charts A Printer Problem Problem The printer does not work , run the tests described in the ThinkPad Configuration program. Click on and ready to make sure it serviced. ) on Parallel Port ( ). 3. The printer signal cable is blank...
Click on the 126 IBM ThinkPad 380Z User's Reference Select Enable. 4. External Monitor Problems Problem The external monitor is connected to your computer. Click on External Display ( ) or LCD + External Display ( toolbar in the printer manual. If nothing appears on the external monitor, have the computer ... 06/22/98 12:00:09 Troubleshooting Charts A Printer Problem Problem The printer does not work , run the tests described in the ThinkPad Configuration program. Click on and ready to make sure it serviced. ) on Parallel Port ( ). 3. The printer signal cable is blank...
TP 380Z User's Reference that was provided with the system in the box.
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.... 5. Click on or resume operation. Make sure it shows "NeoMagic MagicMedia 256AV." button in the Settings tab in the manual supplied with the correct procedure? Select the correct refresh rate for your monitor. Did you install the operating system or application program... the external monitor is selected by doing the following : 1. An appropriate refresh rate is OK, have the port replicator serviced. 128 IBM ThinkPad 380Z User's Reference Port Replicator Problems Problem The computer hangs when you are correct, run the tests described in the "Display Properties" window...
.... 5. Click on or resume operation. Make sure it shows "NeoMagic MagicMedia 256AV." button in the Settings tab in the manual supplied with the correct procedure? Select the correct refresh rate for your monitor. Did you install the operating system or application program... the external monitor is selected by doing the following : 1. An appropriate refresh rate is OK, have the port replicator serviced. 128 IBM ThinkPad 380Z User's Reference Port Replicator Problems Problem The computer hangs when you are correct, run the tests described in the "Display Properties" window...
Setup Guide for TP 380XD, TP 385XD
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ThinkPad Envelope This envelope contains: International Service Information International Program License Agreement booklet International Program License Agreement information sheet Multilingual License Information Other brochures and flyers ... (with a CD-ROM) Note: If your computer is not preloaded with Windows 95, the book does not come with the computer. 2 IBM ThinkPad 380XD/385XD Setup Guide Recovery CD-ROM Package ThinkPad Manuals Setup Guide (this book) User's Guide Note: If your computer is not preloaded with Windows 95, the Recovery CD-ROM package...
ThinkPad Envelope This envelope contains: International Service Information International Program License Agreement booklet International Program License Agreement information sheet Multilingual License Information Other brochures and flyers ... (with a CD-ROM) Note: If your computer is not preloaded with Windows 95, the book does not come with the computer. 2 IBM ThinkPad 380XD/385XD Setup Guide Recovery CD-ROM Package ThinkPad Manuals Setup Guide (this book) User's Guide Note: If your computer is not preloaded with Windows 95, the Recovery CD-ROM package...
TP 380Z Reference Card that was provided with the system in the box. This provides information on the meaning of the System Stat
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... through a ThinkPad Web Site The latest information about ThinkPad computers: http://www.ibm.com/thinkpad Technical support information: http://www.ibm.com/support ThinkPad Configuration Program ...You can customize such TrackPoint functions as Press-to receive international service. Getting Service Always read the "Solving Computer Problems" chapter of your machine type is sold by IBM. TrackPoint Setting: You can customize your ThinkPad user's manuals...
... through a ThinkPad Web Site The latest information about ThinkPad computers: http://www.ibm.com/thinkpad Technical support information: http://www.ibm.com/support ThinkPad Configuration Program ...You can customize such TrackPoint functions as Press-to receive international service. Getting Service Always read the "Solving Computer Problems" chapter of your machine type is sold by IBM. TrackPoint Setting: You can customize your ThinkPad user's manuals...