TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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... Combinations 41 FRU Removals and Replacements 42 Important Notice 42 FRU Service Procedures 43 Removal Reference 44 1010 DIMM Card and Backup Battery . . . . . 45 1020 Battery Pack 46 Copyright IBM Corp. 1998 1 ThinkPad 380Z Read This First 3 Screw Tightening Information 4 Product Overview 8 Checkout Guide 9 Audio Checkout 10 Diskette Drive Checkout 10 Fan Checkout 11...
... Combinations 41 FRU Removals and Replacements 42 Important Notice 42 FRU Service Procedures 43 Removal Reference 44 1010 DIMM Card and Backup Battery . . . . . 45 1020 Battery Pack 46 Copyright IBM Corp. 1998 1 ThinkPad 380Z Read This First 3 Screw Tightening Information 4 Product Overview 8 Checkout Guide 9 Audio Checkout 10 Diskette Drive Checkout 10 Fan Checkout 11...
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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... computer. 2. Non-IBM devices b. Devices attached to the port replicator c. CD-ROM and FDD g. If the problem remains, replace the following devices: a. a. System board b. CPU card ThinkPad 380Z 33 PC Cards 4. Turn on page 13): 1. Do not replace a nondefective FRU. DC/DC card c. LCD assembly d. Visually check them for damages. Battery pack e. Determine...
... computer. 2. Non-IBM devices b. Devices attached to the port replicator c. CD-ROM and FDD g. If the problem remains, replace the following devices: a. a. System board b. CPU card ThinkPad 380Z 33 PC Cards 4. Turn on page 13): 1. Do not replace a nondefective FRU. DC/DC card c. LCD assembly d. Visually check them for damages. Battery pack e. Determine...
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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ThinkPad 380Z 45 Use of an incorrect battery can loosen the screw in ignition or explosion of the battery as required by local ordinances or regulations. 1010 DIMM Card and Backup Battery CAUTION: The backup battery is a lithium battery and can be ordered from IBM or IBM Authorized Dealers. 1 Turn the computer upside down. 2 3 4 5 6 : DIMM 2 3 7 : Backup battery When installing: When...
ThinkPad 380Z 45 Use of an incorrect battery can loosen the screw in ignition or explosion of the battery as required by local ordinances or regulations. 1010 DIMM Card and Backup Battery CAUTION: The backup battery is a lithium battery and can be ordered from IBM or IBM Authorized Dealers. 1 Turn the computer upside down. 2 3 4 5 6 : DIMM 2 3 7 : Backup battery When installing: When...
HMM ThinkPad 380XD,385XD (May 1998)
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...Removals and Replacements 58 Important Notice 59 FRU Service Procedure 60 Removal Reference 61 1010 DIMM Card and Backup Battery . . . . . 62 1020 Battery Pack 63 1030 Hard Disk Drive 64 1040 Keyboard Unit 66 1050 Keyboard and Speaker 69 1060 CD-ROM ... and Microphone 83 1120 DC/DC Card 85 1130 System Board and PC Card Slot . . . . . 87 1140 Battery Pack Latch 90 2010 LCD Front Cover 91 2020 LCD Panel 93 2030 LCD Inverter Card 97 2040 LCD Misc. Parts 99...-ROM, Diskette Drive . . . 110 LCD FRU 111 Option Parts List 118 Notices 123 Trademarks 123 2 IBM ThinkPad 380XD, 385XD
...Removals and Replacements 58 Important Notice 59 FRU Service Procedure 60 Removal Reference 61 1010 DIMM Card and Backup Battery . . . . . 62 1020 Battery Pack 63 1030 Hard Disk Drive 64 1040 Keyboard Unit 66 1050 Keyboard and Speaker 69 1060 CD-ROM ... and Microphone 83 1120 DC/DC Card 85 1130 System Board and PC Card Slot . . . . . 87 1140 Battery Pack Latch 90 2010 LCD Front Cover 91 2020 LCD Panel 93 2030 LCD Inverter Card 97 2040 LCD Misc. Parts 99...-ROM, Diskette Drive . . . 110 LCD FRU 111 Option Parts List 118 Notices 123 Trademarks 123 2 IBM ThinkPad 380XD, 385XD
HMM ThinkPad 380XD,385XD (May 1998)
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... (ESD). Proper grounding of the electrical outlet can be considered sensitive to protect against ESD damage by a certified electrician. 16 IBM ThinkPad 380XD, 385XD Notes 1. Make sure that the ESD protective devices you are inserted into the product. Prevent the part from touching your...is required for operator safety and correct system function. Note The use coax or connector-outside shells on a double-insulated or battery-operated system. Grounding Requirements Electrical grounding of the AC plug on your clothing. Use product-specific ESD procedures when they are ...
... (ESD). Proper grounding of the electrical outlet can be considered sensitive to protect against ESD damage by a certified electrician. 16 IBM ThinkPad 380XD, 385XD Notes 1. Make sure that the ESD protective devices you are inserted into the product. Prevent the part from touching your...is required for operator safety and correct system function. Note The use coax or connector-outside shells on a double-insulated or battery-operated system. Grounding Requirements Electrical grounding of the AC plug on your clothing. Use product-specific ESD procedures when they are ...
HMM ThinkPad 380XD,385XD (May 1998)
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... the power-on indicator does not turn on , check the power cord of the AC Adapter for conductivity and installation. 1. Remove the battery. 2. then check that power is not loose. IBM ThinkPad 380XD, 385XD (2635) 29 If the voltage persists, go to the next step. Insert the System Program Service diskette into drive A, and...
... the power-on indicator does not turn on , check the power cord of the AC Adapter for conductivity and installation. 1. Remove the battery. 2. then check that power is not loose. IBM ThinkPad 380XD, 385XD (2635) 29 If the voltage persists, go to the next step. Insert the System Program Service diskette into drive A, and...
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...V dc after recharging, replace the battery. If the problem persists, go to the computer with the AC adapter. 30 IBM ThinkPad 380XD, 385XD Remove the battery and measure the voltage between the system and the battery. 3. Recharge the battery. Note: The voltage of the battery could show 0 V because of ...the AC Adapter. 5. Try to trickle charge the battery by attaching it to "...
...V dc after recharging, replace the battery. If the problem persists, go to the computer with the AC adapter. 30 IBM ThinkPad 380XD, 385XD Remove the battery and measure the voltage between the system and the battery. 3. Recharge the battery. Note: The voltage of the battery could show 0 V because of ...the AC Adapter. 5. Try to trickle charge the battery by attaching it to "...
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... less than +11.0 V dc, measure the resistance between the battery terminals 3 and 4. If the voltage is not correct, replace the battery. The resistance must be 4 to remove the battery.) 4. To check the operational charging, install a fully discharged battery or a battery that is connected to +3.7 Ground IBM ThinkPad 380XD, 385XD (2635) 31 Turn on page 62 to 30 K ohms...
... less than +11.0 V dc, measure the resistance between the battery terminals 3 and 4. If the voltage is not correct, replace the battery. The resistance must be 4 to remove the battery.) 4. To check the operational charging, install a fully discharged battery or a battery that is connected to +3.7 Ground IBM ThinkPad 380XD, 385XD (2635) 31 Turn on page 62 to 30 K ohms...
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... correct, the backup battery has been discharged. If FRU code 11 appears, reseat the CPU Card. 4. If you still have a problem, continue to isolate the problem: 1. Status Indicator Checkout If an LED problem occurs, do the following procedure to the next step. 32 IBM ThinkPad 380XD, 385XD Turn on .... Processor problems can be caused by either FRU. If no error is detected, return to verify the fix. 5. This might cause unexpected errors. 2. If FRU code 11 remains, replace the CPU Card. Run the ThinkPad Configration program and check...
... correct, the backup battery has been discharged. If FRU code 11 appears, reseat the CPU Card. 4. If you still have a problem, continue to isolate the problem: 1. Status Indicator Checkout If an LED problem occurs, do the following procedure to the next step. 32 IBM ThinkPad 380XD, 385XD Turn on .... Processor problems can be caused by either FRU. If no error is detected, return to verify the fix. 5. This might cause unexpected errors. 2. If FRU code 11 remains, replace the CPU Card. Run the ThinkPad Configration program and check...
HMM ThinkPad 380XD,385XD (May 1998)
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...backlight turns off . Hard disk drive - Either the PS2 OFF or the PS2 SUSpend command is requested by the ThinkPad Configration program. The hard disk drive is inactivity under auto-standby mode set in Suspend Timer of inactivity is low and the orange... and to enter suspend mode: Suspend mode is closed. AC Adapter The duration of the ThinkPad Configration program. The battery power is specified in the ThinkPad Configration program. Keyboard - The hard disk drive motor stops. TrackPoint III - IBM ThinkPad 380XD, 385XD (2635) 35 The hard disk drive motor stops.
...backlight turns off . Hard disk drive - Either the PS2 OFF or the PS2 SUSpend command is requested by the ThinkPad Configration program. The hard disk drive is inactivity under auto-standby mode set in Suspend Timer of inactivity is low and the orange... and to enter suspend mode: Suspend mode is closed. AC Adapter The duration of the ThinkPad Configration program. The battery power is specified in the ThinkPad Configration program. Keyboard - The hard disk drive motor stops. TrackPoint III - IBM ThinkPad 380XD, 385XD (2635) 35 The hard disk drive motor stops.
HMM ThinkPad 380XD,385XD (May 1998)
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... is signaled. The following events cause the computer to return from the hard disk drive. 36 IBM ThinkPad 380XD, 385XD The computer is requested by ac power and a communication PC Card is pressed. A critically low battery condition occurs. The computer will not enter suspend mode when a communication link is used , the...disable suspend mode, set in suspend mode. Notes: 1. The following occurs: The system status, RAM, VRAM, and setup data are satisfied in the ThinkPad Configration program. The Fn key is opened. When power is turned on, the hibernation file in the...
... is signaled. The following events cause the computer to return from the hard disk drive. 36 IBM ThinkPad 380XD, 385XD The computer is requested by ac power and a communication PC Card is pressed. A critically low battery condition occurs. The computer will not enter suspend mode when a communication link is used , the...disable suspend mode, set in suspend mode. Notes: 1. The following occurs: The system status, RAM, VRAM, and setup data are satisfied in the ThinkPad Configration program. The Fn key is opened. When power is turned on, the hibernation file in the...
HMM ThinkPad 380XD,385XD (May 1998)
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... password in Sequence 1. Set the correct password for hard disk drive. System board 1. IBM ThinkPad 380XD, 385XD (2635) 39 System board Set the password for hard disk drive. 1. System board 1. Backup battery 3. Reset the power-on password check sum error.) 185 (The start -up sequence is... updated.) FRU / Action in Easy-Setup. Check device configuration. 2. Reset the start -up sequence in the error screen; Go to "Backup Battery Checkout (Nonrechargeable)" on page 28. 2. Go to "Memory Checkout" on page 31. 2. Select OK in Easy-Setup. Hard disk drive ...
... password in Sequence 1. Set the correct password for hard disk drive. System board 1. IBM ThinkPad 380XD, 385XD (2635) 39 System board Set the password for hard disk drive. 1. System board 1. Backup battery 3. Reset the power-on password check sum error.) 185 (The start -up sequence is... updated.) FRU / Action in Easy-Setup. Check device configuration. 2. Reset the start -up sequence in the error screen; Go to "Backup Battery Checkout (Nonrechargeable)" on page 28. 2. Go to "Memory Checkout" on page 31. 2. Select OK in Easy-Setup. Hard disk drive ...
HMM ThinkPad 380XD,385XD (May 1998)
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...board 1. DIMM Card 3. Keyboard/mouse cable 6. Run the hard disk drive test. 2. Symptom / Error 186 190 (A depleted battery pack was installed when the power was changed. For example, check if the DIMM is installed. 2. Check if a supported ...DIMM is added. 1. Go to "Keyboard or Auxiliary Input Device Checkout" on page 28. 2. Go to "Battery Checkout" on page 30. DC/DC card 7. System board 1. System board Check if the configuration was on.) 191XX (... on page 27. 2. System board 1. Keyboard 3. External keyboard 5. System board 40 IBM ThinkPad 380XD, 385XD
...board 1. DIMM Card 3. Keyboard/mouse cable 6. Run the hard disk drive test. 2. Symptom / Error 186 190 (A depleted battery pack was installed when the power was changed. For example, check if the DIMM is installed. 2. Check if a supported ...DIMM is added. 1. Go to "Keyboard or Auxiliary Input Device Checkout" on page 28. 2. Go to "Battery Checkout" on page 30. DC/DC card 7. System board 1. System board Check if the configuration was on.) 191XX (... on page 27. 2. System board 1. Keyboard 3. External keyboard 5. System board 40 IBM ThinkPad 380XD, 385XD
HMM ThinkPad 380XD,385XD (May 1998)
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One beep, and the message "Unable to low battery voltage.) Two short beeps with error codes. Two short beeps and a blank screen. System board 2. System board 3. CPU Card 3. System board IBM ThinkPad 380XD, 385XD (2635) 43 One long and two short beeps, and a blank or an unreadable LCD. ... in Sequence System board 1. Turn the volume up and check the speaker. 2. LCD assembly Connect the AC Adapter or install a fully charged battery. No beep, power-on indicator on , and a blinking cursor only during POST but the system runs correctly. No beep during POST. FRU...
One beep, and the message "Unable to low battery voltage.) Two short beeps with error codes. Two short beeps and a blank screen. System board 2. System board 3. CPU Card 3. System board IBM ThinkPad 380XD, 385XD (2635) 43 One long and two short beeps, and a blank or an unreadable LCD. ... in Sequence System board 1. Turn the volume up and check the speaker. 2. LCD assembly Connect the AC Adapter or install a fully charged battery. No beep, power-on indicator on , and a blinking cursor only during POST but the system runs correctly. No beep during POST. FRU...
HMM ThinkPad 380XD,385XD (May 1998)
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...not go higher than 90%. Go to "Memory Checkout" on page 30 and see the note. Go to "Battery Checkout" on page 28. Battery pack 3. System board 44 IBM ThinkPad 380XD, 385XD If the computer enters suspend mode, suspect that the application program is installed. 2. DC/DC card ...page 47. Check that the computer can enter suspend mode. 2. System board The battery indicator does not turn on when the battery is closed or opened. 1. LCD assembly 4. DC/DC card The battery power status indicator blinks from the actual size. Go to "Intermittent Problems" on ...
...not go higher than 90%. Go to "Memory Checkout" on page 30 and see the note. Go to "Battery Checkout" on page 28. Battery pack 3. System board 44 IBM ThinkPad 380XD, 385XD If the computer enters suspend mode, suspect that the application program is installed. 2. DC/DC card ...page 47. Check that the computer can enter suspend mode. 2. System board The battery indicator does not turn on when the battery is closed or opened. 1. LCD assembly 4. DC/DC card The battery power status indicator blinks from the actual size. Go to "Intermittent Problems" on ...
HMM ThinkPad 380XD,385XD (May 1998)
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....) 2. The system does not power off. (See "Power Shutdown Switch" on page 33. PC Card slot pin is used. Device 3. Battery pack 3. System board 6. DC/DC card 3. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Run ...down during operation. 1. If no error is detected, do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. IBM ThinkPad 380XD, 385XD (2635) 47 Symptom / Error Serial or parallel port device problems. FRU / Action in this list and the problem remains, see "...
....) 2. The system does not power off. (See "Power Shutdown Switch" on page 33. PC Card slot pin is used. Device 3. Battery pack 3. System board 6. DC/DC card 3. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Run ...down during operation. 1. If no error is detected, do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. IBM ThinkPad 380XD, 385XD (2635) 47 Symptom / Error Serial or parallel port device problems. FRU / Action in this list and the problem remains, see "...
HMM ThinkPad 380XD,385XD (May 1998)
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...code. Turn off the computer. 2. Hard disk drive f. Do not replace a nondefective FRU. DC/DC card c. Follow these procedures to the port replicator c. Battery pack e. CD-ROM and FDD g. If any problems are found, replace the FRU. 3. Verify that all of the failure is solved, reconnect the removed ...at a time. Verify that no more errors exist. Devices attached to isolate the failing FRU (do not isolate nondefective FRUs). CPU Card 48 IBM ThinkPad 380XD, 385XD Printer, mouse, and other external devices d. LCD assembly d. Visually check them for damages. Non...
...code. Turn off the computer. 2. Hard disk drive f. Do not replace a nondefective FRU. DC/DC card c. Follow these procedures to the port replicator c. Battery pack e. CD-ROM and FDD g. If any problems are found, replace the FRU. 3. Verify that all of the failure is solved, reconnect the removed ...at a time. Verify that no more errors exist. Devices attached to isolate the failing FRU (do not isolate nondefective FRUs). CPU Card 48 IBM ThinkPad 380XD, 385XD Printer, mouse, and other external devices d. LCD assembly d. Visually check them for damages. Non...
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... video card. 3. FRU Code 35 36 38 40 45 50 51 60 70 72 73 FRU Speaker Battery in the battery bay Fan LCD unit External monitor 1. Reseat the external FDD cable on page 48. 54 IBM ThinkPad 380XD, 385XD If they changed, the new FRU might be defective, or it may have been incorrectly...
... video card. 3. FRU Code 35 36 38 40 45 50 51 60 70 72 73 FRU Speaker Battery in the battery bay Fan LCD unit External monitor 1. Reseat the external FDD cable on page 48. 54 IBM ThinkPad 380XD, 385XD If they changed, the new FRU might be defective, or it may have been incorrectly...
HMM ThinkPad 380XD,385XD (May 1998)
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... screen-scroll function keys. When the POP is not the same as any of the When the PAP is used as the PAP. 56 IBM ThinkPad 380XD, 385XD The numeric keypad on password (POP) Hard disk password (HDP) Supervisor password (PAP) The password combinations are then set to the...is charging. The HDP-1 and HDP-2 are : When the POP is automatically enabled but the HDP prompt does not appear. The battery needs charging. The battery is enabled. Symbol 1 Battery 2 Hard Disk In Use Color Green Orange Blinking orange Orange 3 Numeric Lock Green 4 Caps Lock 5 Scroll Lock Green Green 6...
... screen-scroll function keys. When the POP is not the same as any of the When the PAP is used as the PAP. 56 IBM ThinkPad 380XD, 385XD The numeric keypad on password (POP) Hard disk password (HDP) Supervisor password (PAP) The password combinations are then set to the...is charging. The HDP-1 and HDP-2 are : When the POP is automatically enabled but the HDP prompt does not appear. The battery needs charging. The battery is enabled. Symbol 1 Battery 2 Hard Disk In Use Color Green Orange Blinking orange Orange 3 Numeric Lock Green 4 Caps Lock 5 Scroll Lock Green Green 6...
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... parts or metal flakes can result in that pertain to , and can cause a fire, explosion, or severe burn. Use only the battery in square callouts, to establish personal grounding. 58 IBM ThinkPad 380XD, 385XD Only certified and trained personnel should service the computer. See "Locations" for rattling sounds. Verify this by touching a ground point...
... parts or metal flakes can result in that pertain to , and can cause a fire, explosion, or severe burn. Use only the battery in square callouts, to establish personal grounding. 58 IBM ThinkPad 380XD, 385XD Only certified and trained personnel should service the computer. See "Locations" for rattling sounds. Verify this by touching a ground point...