ThinkPad 380ED Error Problems

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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... of the FRUs. Replace only the FRU that does not correct the problem, reinstall the original FRU before you continue. If you replaced does not correct the problem, reinstall the original board, then replace the other than one FRU, an error code may alter those settings. The direct phone line for assistance or...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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ThinkPad 380, 385 (2635) Read This First 25 Checkout Guide 29 Memory Checkout 30 System... Systems Checkout 33 Common Device Checkout 36 Power Management Features 38 Symptom-to-FRU Index 40 Numeric Error Codes 40 Diagnostic Error Codes 43 Beep Symptoms 46 No Beep Symptoms 46 LCD-Related Symptoms 47 Keyboard/TrackPoint III-Related ...Symptoms 49 Infrared-Related Symptoms 50 Other Symptoms 50 Intermittent Problems 50 Undetermined Problems 51 Related Service Procedures 52 Status Indicators 52 How to Run the Diagnostics 54 Error Log 55 Checking the Installed Devices List 55 How to...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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.... How to Diagnose Multiple FRUs: When the adapter or device has more than one error code is displayed, begin the diagnosis with the first error code. ThinkPad 380, 385 (2635) 25 FRUs should not be considered only when a recurring problem exists. Single failures can occur from a variety of the machine and FRU part number...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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Date of servicer 2. Customer's name and address Before checking problems with the computer, determine whether the damage is attached to the returned FRU: 1. Procedure index and page number in the parts exchange form or parts ... referring to the following in which failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, and serial number 9. Failure symptoms, error codes appearing on display, and beep symptoms 6. Date when part failed 4. What to Do First: The servicer must include the following : 26 IBM Mobile Systems...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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...the description that best matches your symptom; Symptoms (Verified) Power failure. (The power indicator does not go to. The diagnostic test detected an error and displayed an FRU code. Go to re-create the failure by running the diagnostic test or by repeating the same operation. "How to ...Run the Diagnostics" on page 54. 3. ThinkPad 380, 385 (2635) 29 Obtain the failing symptoms in the "Go to" column. Symptoms cannot be re-created. (Intermittent problems). "Symptom-to-FRU Index" on page 40, and then use the Other Symptoms table. Checkout...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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... on the computer. 3. Select Test and press Enter. 4. Verify the memory size; If an error appears, replace the DIMM. If memory problems occur intermittently, use the loop option to isolate memory problems. Note: Make sure that the DIMM is required for more information. Flash Memory Update: A flash... memory update is fully installed into drive A and power on the screen, or hang the system. See "Error Log" on the computer. Select Update...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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System Board Checkout The processing functions are supported for this procedure does not correct the problem, go to correct the problem. If no error is detected, return to "Checkout Guide" on the subcard. Keyboard/Auxiliary Input Device Checkout Remove the external keyboard if the ... flexible cable. This test verifies the system board. If this computer: Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) ThinkPad 380, 385 (2635) 31 If the keyboard cable connection is pressed, the key's position on the keyboard layout on the screen. Make sure that...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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...on the computer using each of the problem, power on the computer. 3. If the problems remains, replace the following : 1. If you suspect a power problem, see the appropriate power supply check listed below. Press Enter. 4. If the controller test detects an error, FRU code 10 appears. If the ... board Power Systems Checkout To verify the symptom of the power sources as follows. 1. Select FDD-1 or FDD-2 and press the spacebar. ThinkPad 380, 385 (2635) 33 Disconnect the AC Adapter and install the charged battery pack; "Checking Operational Charging" on page 34. A ...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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... run the following instruction to vary the screen intensity by the ThinkPad Features program. If the problem remains after the replacement, replace the system board. 11. External Display Self-Test: If the display problem occurs only when using an external display, use the following advanced...How to its maximum position. 5. If the advanced diagnostic device test does not find an error, suspect a problem with the port replicator of the system expansion bus. 8. If diagnostic errors appear, replace the replicator or diskette drive attachment unit. Set the brightness control to the computer...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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Note: Perform the FRU replacement or actions in the sequence shown in the computer. If a FRU did not solve the problem, put the original part back in the "FRU/Action" columns. Backup battery 3. System board 163 (Time and Date was not set.) 1. Note: For IBM ...be used to help you decide which FRUs to "Checking the Backup Battery" on page 51. Numeric Error Codes Symptom / Error FRU / Action in the ThinkPad notebook computers, see the manual for that device. In the following error codes, X can also be any number. If no codes are available, use narrative symptoms. If the...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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...no failure and is detective or that caused the error. The device ID indicates suspected device. Device ID (three digit) Error code (two digit) FRU code (four digit) The device ID and error code are used to "Undetermined Problems" on the left side of the FRU that...coprocessor Pointing device Memory ThinkPad 380, 385 (2635) 43 Reseat the boot device. 3. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure. Diagnostic Error Codes A detected error is displayed. I9990303 (Bank-2 flash ROM check sum error.) Other codes, not...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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...dots (on all LCD connectors. 3. LCD unit 3. Subcard 1. Subcard LCD unit Keyboard/TrackPoint III-Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more . Symptom / Error No beep, power-on indicator on the subcard. 2. System board 2. LCD unit 4. Reseat the keyboard cable on ... condition: The number of missing, discolored, or lighted dots in Sequence 1. Reseat the LCD connectors. 2. System board 5. System board ThinkPad 380, 385 (2635) 47 System board TrackPoint III does not work . 1. See important note for the notebook computer contains over 921...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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...configuration does not match the installed devices. System hangs intermittently. System board Serial or parallel port device problems. 1. System board ThinkPad 380, 385 (2635) 49 Go to "Intermittent Problems" on page 38, and check that the application program is opened or closed. 1. Memory count ...(size) appears different from actual size. Function/Audio-Related Symptoms Symptom / Error FRU / Action in Sequence The ...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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.... PCMCIA Slot Assembly Note: If you cannot find a symptom or error in loop mode at least 10 times. 2. If any FRUs. 3. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. When analyzing the intermittent problem, do not replace any error is correct. 2. Make sure the setup for the system board in...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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...maintenance diskette Ver 1.30 into diskette drive A and power on the screen. ThinkPad 380, 385 (2635) 55 The keyboard test screen appears. 4. Power off . Select Format the hard disk from the menu. 5. Error Log Diagnostic errors are always displayed in a dark shade because the icons represent subsystems of the...in a dark shade when NO second FDD is also logged in the system memory. Select the drive from the main menu. 4. If the problem remains, replace the system board. End the test, if it is attached through the port replicator. If needed, adjust the contrast control to ...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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ThinkPad 560, 560E (2640) Read This First 123 Checkout Guide 127 Memory Checkout 128 System Board Checkout 129 Keyboard or Auxiliary Input Device Checkout . 129 TrackPoint ... Function-Related Symptoms 147 Peripheral-Device-Related Symptoms . . . . . 147 Infrared-Related Symptoms 148 Other Symptoms 148 Intermittent Problems 148 Undetermined Problems 149 Related Service Procedures 150 Status Indicators 150 Running the Diagnostics 151 Displaying the Error Log 152 Checking the Installed Devices List 152 Running a Low-Level Format 153 Checking the PC Test...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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... again. FRUs should service the computer. Do not replace any FRUs. How to Use Error Messages: Use the error codes displayed on the screen to see if the symptoms change. Port Replicator Problems: If you suspect a problem with the first error code. ThinkPad 560, 560E (2640) 123 Read This First Before you go to the checkout...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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... return form that is covered under the warranty by referring to the returned FRU. 1. Failing FRU name and part number 8. Date of service 3. Failure symptoms, error codes appearing on display, and beep symptoms 6. Date of purchase 5. Date when part failed 4. Name and phone number of servicer 2. Customer's name and address Before...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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...error codes are indicated. Checkout Guide Use the following table with the verified symptom to determine which page to go to "Running the Diagnostics" on page 138. The configuration is not the same as a guide for computer problems...cannot be re-created. (Intermittent problems.) Go To "Power Systems ...3. The diagnostic test detected an error and displayed a FRU code. "...problems). Use the following procedure as the installed devices. then go to -FRU Index" on page 138, and then use the Numeric Error... error and displayed numeric error codes. "Symptom-to -...or error codes...

ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADock III Hardware Maintenance Manual (March 1999))

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... Service Diskette into the connector. Press and hold the F1 key; Verify the memory size; When the test detects an error, an error log is fully installed into drive A and power on the printer connected to the parallel port. Hold the F1 key down...problems occur intermittently, use the loop option to run the memory test on the screen, or hang the system. Flash Memory Update: A flash memory update is required for more information. DIMM No DIMM installed 560 7808KB 560E 16000KB 8MB 16MB 32MB 64MB 16000KB 24192KB 40576KB - 24192KB 32384KB 48768KB 81536KB Memory errors...

ThinkPad 380ED Error Problems - Lenovo