HMM ThinkPad 380XD,385XD (May 1998)
Page 10
... Removals and Replacements 58 Important Notice 59 FRU Service Procedure 60 Removal Reference 61 1010 DIMM Card and Backup Battery . . . . . 62 1020 Battery Pack 63 1030 Hard Disk Drive 64 1040 Keyboard Unit 66 1050 Keyboard and Speaker 69 1060 CD-ROM ...Speaker and Microphone 83 1120 DC/DC Card 85 1130 System Board and PC Card Slot . . . . . 87 1140 Battery Pack Latch 90 2010 LCD Front Cover 91 2020 LCD Panel 93 2030 LCD Inverter Card 97 2040 LCD Misc. Parts 99...ROM, Diskette Drive . . . 110 LCD FRU 111 Option Parts List 118 Notices 123 Trademarks 123 2 IBM ThinkPad 380XD, 385XD
... Removals and Replacements 58 Important Notice 59 FRU Service Procedure 60 Removal Reference 61 1010 DIMM Card and Backup Battery . . . . . 62 1020 Battery Pack 63 1030 Hard Disk Drive 64 1040 Keyboard Unit 66 1050 Keyboard and Speaker 69 1060 CD-ROM ...Speaker and Microphone 83 1120 DC/DC Card 85 1130 System Board and PC Card Slot . . . . . 87 1140 Battery Pack Latch 90 2010 LCD Front Cover 91 2020 LCD Panel 93 2030 LCD Inverter Card 97 2040 LCD Misc. Parts 99...ROM, Diskette Drive . . . 110 LCD FRU 111 Option Parts List 118 Notices 123 Trademarks 123 2 IBM ThinkPad 380XD, 385XD
HMM ThinkPad 380XD,385XD (May 1998)
Page 24
...surface. Note The use of a grounding system is desirable but not required to protect against ESD damage by a certified electrician. 16 IBM ThinkPad 380XD, 385XD You can use have been certified (ISO 9000) as those listed below, to provide protection that meets the specific service requirement. ...frame ground, ground braid, or green-wire ground. - ESD damage can be considered sensitive to eliminate static on a double-insulated or battery-operated system. When handling ESD-sensitive parts: Keep the parts in charge between objects. Avoid contact with other people. Use the round ...
...surface. Note The use of a grounding system is desirable but not required to protect against ESD damage by a certified electrician. 16 IBM ThinkPad 380XD, 385XD You can use have been certified (ISO 9000) as those listed below, to provide protection that meets the specific service requirement. ...frame ground, ground braid, or green-wire ground. - ESD damage can be considered sensitive to eliminate static on a double-insulated or battery-operated system. When handling ESD-sensitive parts: Keep the parts in charge between objects. Avoid contact with other people. Use the round ...
HMM ThinkPad 380XD,385XD (May 1998)
Page 37
...when the computer fails under ac power. Select Update system programs from the computer and measure the output voltage at the cable plug. Remove the battery. 2. IBM ThinkPad 380XD, 385XD (2635) 29 Insert the System Program Service diskette into drive A, and turn on page 30 If the problem is supplied. 3. ...If the problem is due to the AC Adapter, go to "AC Adapter Checkout" If the problem is due to the battery, go to +17.0 2 Ground a. ...
...when the computer fails under ac power. Select Update system programs from the computer and measure the output voltage at the cable plug. Remove the battery. 2. IBM ThinkPad 380XD, 385XD (2635) 29 Insert the System Program Service diskette into drive A, and turn on page 30 If the problem is supplied. 3. ...If the problem is due to the AC Adapter, go to "AC Adapter Checkout" If the problem is due to the battery, go to +17.0 2 Ground a. ...
HMM ThinkPad 380XD,385XD (May 1998)
Page 38
.... If the problem persists, go to the battery, do the following: 1. Note: An audible noise from the ac power outlet and wait 5 minutes or longer to allow the overvoltage protection circuit to the computer with the AC adapter. 30 IBM ThinkPad 380XD, 385XD Turn off the computer. 2. If... the voltage is less than +11.0 V dc after recharging, replace the battery. Recharge the battery. Plug the AC Adapter cable into the ac power outlet. 4. Battery Checkout: If the error is still less than +11...
.... If the problem persists, go to the battery, do the following: 1. Note: An audible noise from the ac power outlet and wait 5 minutes or longer to allow the overvoltage protection circuit to the computer with the AC adapter. 30 IBM ThinkPad 380XD, 385XD Turn off the computer. 2. If... the voltage is less than +11.0 V dc after recharging, replace the battery. Recharge the battery. Plug the AC Adapter cable into the ac power outlet. 4. Battery Checkout: If the error is still less than +11...
HMM ThinkPad 380XD,385XD (May 1998)
Page 39
... charge indicator still does not turn on page 62 to +3.7 Ground IBM ThinkPad 380XD, 385XD (2635) 31 Measure the voltage of its life. Turn on the computer while it is not correct, replace the battery. Backup Battery Checkout (Nonrechargeable) 1. If the battery status indicator does not turn on the computer (still connected to 30 K ohms...
... charge indicator still does not turn on page 62 to +3.7 Ground IBM ThinkPad 380XD, 385XD (2635) 31 Measure the voltage of its life. Turn on the computer while it is not correct, replace the battery. Backup Battery Checkout (Nonrechargeable) 1. If the battery status indicator does not turn on the computer (still connected to 30 K ohms...
HMM ThinkPad 380XD,385XD (May 1998)
Page 40
...unexpected errors. 2. If FRU code 11 appears, reseat the CPU Card. 4. If FRU code 11 remains, replace the CPU Card. If the backup battery discharges quickly after the computer is powered on page 48. If this procedure does not correct the problem, go to "Undetermined Problems" on . If ... sure they turn on for a moment soon after replacement, replace the system board. Run the system board test to the next step. 32 IBM ThinkPad 380XD, 385XD This test verifies both the system board and the CPU Card. If it is correct, replace the system board. Generally, the CPU Card...
...unexpected errors. 2. If FRU code 11 appears, reseat the CPU Card. 4. If FRU code 11 remains, replace the CPU Card. If the backup battery discharges quickly after the computer is powered on page 48. If this procedure does not correct the problem, go to "Undetermined Problems" on . If ... sure they turn on for a moment soon after replacement, replace the system board. Run the system board test to the next step. 32 IBM ThinkPad 380XD, 385XD This test verifies both the system board and the CPU Card. If it is correct, replace the system board. Generally, the CPU Card...
HMM ThinkPad 380XD,385XD (May 1998)
Page 43
... set by the Fn key (Fn+F3). The LCD is pressed. AC Adapter The duration of the ThinkPad Configration program. IBM ThinkPad 380XD, 385XD (2635) 35 TrackPoint III - The following events cause the computer to prolong battery life. Suspend Mode: In suspend mode, the following occurs: The LCD backlight turns off . Standby Mode: In...
... set by the Fn key (Fn+F3). The LCD is pressed. AC Adapter The duration of the ThinkPad Configration program. IBM ThinkPad 380XD, 385XD (2635) 35 TrackPoint III - The following events cause the computer to prolong battery life. Suspend Mode: In suspend mode, the following occurs: The LCD backlight turns off . Standby Mode: In...
HMM ThinkPad 380XD,385XD (May 1998)
Page 44
...when the power-on switch is active. The following events cause the computer to return from the hard disk drive. 36 IBM ThinkPad 380XD, 385XD An external keyboard key is pressed while the computer is powered off. The computer is operating with ac power. When power...a preset timer condition is signaled. The Fn key is closed." Timer conditions are stored on , the hibernation file in the ThinkPad Configration program. 2. A critically low battery condition occurs. Notes: 1. Notes: The computer cannot enter hibernation mode if it is being powered by ac power and a communication...
...when the power-on switch is active. The following events cause the computer to return from the hard disk drive. 36 IBM ThinkPad 380XD, 385XD An external keyboard key is pressed while the computer is powered off. The computer is operating with ac power. When power...a preset timer condition is signaled. The Fn key is closed." Timer conditions are stored on , the hibernation file in the ThinkPad Configration program. 2. A critically low battery condition occurs. Notes: 1. Notes: The computer cannot enter hibernation mode if it is being powered by ac power and a communication...
HMM ThinkPad 380XD,385XD (May 1998)
Page 47
... sum error. 178: EEPROM is not valid. System board System board Have the user examine the password. Backup battery 3. Select OK in the error screen; Probably the computer was powered off when the start-up sequence in Easy...battery 3. Hard disk drive 3. Set time and date. 2. Reset the start -up sequence is not functional. 183 (Incorrect password entered at the supervisor password prompt.) 184 (Power-on password in Easy-Setup. Check device configuration. 2. System board Set the password for hard disk drive. 1. System board 1. System board 1. IBM ThinkPad 380XD...
... sum error. 178: EEPROM is not valid. System board System board Have the user examine the password. Backup battery 3. Select OK in the error screen; Probably the computer was powered off when the start-up sequence in Easy...battery 3. Hard disk drive 3. Set time and date. 2. Reset the start -up sequence is not functional. 183 (Incorrect password entered at the supervisor password prompt.) 184 (Power-on password in Easy-Setup. Check device configuration. 2. System board Set the password for hard disk drive. 1. System board 1. System board 1. IBM ThinkPad 380XD...
HMM ThinkPad 380XD,385XD (May 1998)
Page 48
... 7. System board 1. External numeric keypad 4. Keyboard/mouse cable 6. Hard disk drive System board System board 1. System board 40 IBM ThinkPad 380XD, 385XD Check if a supported DIMM is added. 1. Symptom / Error 186 190 (A depleted battery pack was installed when the power was changed. System board 1. System board 1. DIMM Card 3. For example, check if the...
... 7. System board 1. External numeric keypad 4. Keyboard/mouse cable 6. Hard disk drive System board System board 1. System board 40 IBM ThinkPad 380XD, 385XD Check if a supported DIMM is added. 1. Symptom / Error 186 190 (A depleted battery pack was installed when the power was changed. System board 1. System board 1. DIMM Card 3. For example, check if the...
HMM ThinkPad 380XD,385XD (May 1998)
Page 51
... / Error No beep, power-on indicator not on due to low battery voltage.) Two short beeps with error codes. FRU / Action in Sequence System board 1. DC/DC card 3. CPU Card 5. DC/DC card 2. Speaker 3. System board IBM ThinkPad 380XD, 385XD (2635) 43 One beep, and the message "Unable to ..."Power Systems Checkout" on page 38. One long beep followed by four short beeps each time the power switch is shutting down before changing the battery.) POST error. Two short beeps and a...
... / Error No beep, power-on indicator not on due to low battery voltage.) Two short beeps with error codes. FRU / Action in Sequence System board 1. DC/DC card 3. CPU Card 5. DC/DC card 2. Speaker 3. System board IBM ThinkPad 380XD, 385XD (2635) 43 One beep, and the message "Unable to ..."Power Systems Checkout" on page 38. One long beep followed by four short beeps each time the power switch is shutting down before changing the battery.) POST error. Two short beeps and a...
HMM ThinkPad 380XD,385XD (May 1998)
Page 52
...-Gauge does not go higher than 90%. The system configuration does not match the installed devices. System board 2. Battery pack 3. Battery pack 3. System board 44 IBM ThinkPad 380XD, 385XD Go to orange. 1. Go to "Battery Checkout" on page 35, and check that the application program is installed. 2. The memory count (size) appears different from green...
...-Gauge does not go higher than 90%. The system configuration does not match the installed devices. System board 2. Battery pack 3. Battery pack 3. System board 44 IBM ThinkPad 380XD, 385XD Go to orange. 1. Go to "Battery Checkout" on page 35, and check that the application program is installed. 2. The memory count (size) appears different from green...
HMM ThinkPad 380XD,385XD (May 1998)
Page 55
...the device manual for 2 hours. 4. Go to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Remove the battery pack and let it cool for the test.) 2. Check the power outlet. The system does not power off. (See "Power Shutdown Switch" on ... that have nothing to "Power Systems Checkout" on page 22.) 1. When analyzing the intermittent problem, do not replace any FRUs. IBM ThinkPad 380XD, 385XD (2635) 47 Battery pack 3. Note: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on...
...the device manual for 2 hours. 4. Go to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Remove the battery pack and let it cool for the test.) 2. Check the power outlet. The system does not power off. (See "Power Shutdown Switch" on ... that have nothing to "Power Systems Checkout" on page 22.) 1. When analyzing the intermittent problem, do not replace any FRUs. IBM ThinkPad 380XD, 385XD (2635) 47 Battery pack 3. Note: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on...
HMM ThinkPad 380XD,385XD (May 1998)
Page 56
... more errors exist. System board b. PC Cards 4. If the problem remains, replace the following devices: a. CPU Card 48 IBM ThinkPad 380XD, 385XD Remove or disconnect all attached devices are found, replace the FRU. 3. Battery pack e. DC/DC card c. 3. If any problems are supported by the FRU code. Determine if the problem is inoperative...
... more errors exist. System board b. PC Cards 4. If the problem remains, replace the following devices: a. CPU Card 48 IBM ThinkPad 380XD, 385XD Remove or disconnect all attached devices are found, replace the FRU. 3. Battery pack e. DC/DC card c. 3. If any problems are supported by the FRU code. Determine if the problem is inoperative...
HMM ThinkPad 380XD,385XD (May 1998)
Page 62
... not correct the problem, see the device ID or error code from the previous failure. Reseat the external FDD cable on page 48. 54 IBM ThinkPad 380XD, 385XD Reseat the hard disk drive (HDD). 2. Reseat the diskette drive (FDD-2). 2. Reseat the PC card slot assembly 2. If they changed, the new FRU might... Problems" on the video card. 3. Reseat the diskette drive (FDD-1). 2. FRU Code 35 36 38 40 45 50 51 60 70 72 73 FRU Speaker Battery in the battery bay Fan LCD unit External monitor 1.
... not correct the problem, see the device ID or error code from the previous failure. Reseat the external FDD cable on page 48. 54 IBM ThinkPad 380XD, 385XD Reseat the hard disk drive (HDD). 2. Reseat the diskette drive (FDD-2). 2. Reseat the PC card slot assembly 2. If they changed, the new FRU might... Problems" on the video card. 3. Reseat the diskette drive (FDD-1). 2. FRU Code 35 36 38 40 45 50 51 60 70 72 73 FRU Speaker Battery in the battery bay Fan LCD unit External monitor 1.
HMM ThinkPad 380XD,385XD (May 1998)
Page 64
... to the same password as the PAP. 56 IBM ThinkPad 380XD, 385XD Power on Password Combinations The Model 380XD or 385XD supports the following passwords: Power-on the keyboard is not the same as screen-scroll function keys. When the POP is enabled. The battery needs charging. The HDP-1 and HDP-2 are : When the...
... to the same password as the PAP. 56 IBM ThinkPad 380XD, 385XD Power on Password Combinations The Model 380XD or 385XD supports the following passwords: Power-on the keyboard is not the same as screen-scroll function keys. When the POP is enabled. The battery needs charging. The HDP-1 and HDP-2 are : When the...
HMM ThinkPad 380XD,385XD (May 1998)
Page 66
...it above 100°C (212°F), incinerate it, or expose its cell contents to establish personal grounding. 58 IBM ThinkPad 380XD, 385XD Dispose of the battery as shown in square callouts, to release the FRU. The arrows are marked in numeric order, in the procedures. Metallic.... Safety Notice 1: Translation on page 5 Before the computer is sensitive to replacement. Safety Notice 4: Translation on page 8 The lithium battery can be removed before touching these units. FRU Removals and Replacements This section contains information about removals and replacements. Do not damage any ...
...it above 100°C (212°F), incinerate it, or expose its cell contents to establish personal grounding. 58 IBM ThinkPad 380XD, 385XD Dispose of the battery as shown in square callouts, to release the FRU. The arrows are marked in numeric order, in the procedures. Metallic.... Safety Notice 1: Translation on page 5 Before the computer is sensitive to replacement. Safety Notice 4: Translation on page 8 The lithium battery can be removed before touching these units. FRU Removals and Replacements This section contains information about removals and replacements. Do not damage any ...
HMM ThinkPad 380XD,385XD (May 1998)
Page 69
No. 1010 1020 1030 1040 1050 1060 1070 1080 1090 1100 1110 1120 1130 1140 2010 2020 2030 2040 2050 FRU DIMM Card and Backup Battery Battery Pack Hard Disk Drive Keyboard Unit Keyboard and Speaker CD-ROM Drive and Diskette Drive Assembly Diskette Drive and Diskette Drive Assembly LCD Unit Fan ... Card System Board and PC Card Slot Battery Pack Latch LCD Front Cover LCD Panel LCD Inverter Card LCD Misc. Parts LCD Cable Page No. 62 63 64 66 69 71 72 76 79 82 83 85 87 90 91 93 97 99 103 IBM ThinkPad 380XD, 385XD (2635) 61 Removal Reference Refer...
No. 1010 1020 1030 1040 1050 1060 1070 1080 1090 1100 1110 1120 1130 1140 2010 2020 2030 2040 2050 FRU DIMM Card and Backup Battery Battery Pack Hard Disk Drive Keyboard Unit Keyboard and Speaker CD-ROM Drive and Diskette Drive Assembly Diskette Drive and Diskette Drive Assembly LCD Unit Fan ... Card System Board and PC Card Slot Battery Pack Latch LCD Front Cover LCD Panel LCD Inverter Card LCD Misc. Parts LCD Cable Page No. 62 63 64 66 69 71 72 76 79 82 83 85 87 90 91 93 97 99 103 IBM ThinkPad 380XD, 385XD (2635) 61 Removal Reference Refer...
HMM ThinkPad 380XD,385XD (May 1998)
Page 70
...was on page 8 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it . 62 IBM ThinkPad 380XD, 385XD Use of an incorrect battery can loosen the screw in ...the appropriate parts listing. Use only the battery in step 2 , but cannot remove it , or expose its cell contents to water. Step...
...was on page 8 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it . 62 IBM ThinkPad 380XD, 385XD Use of an incorrect battery can loosen the screw in ...the appropriate parts listing. Use only the battery in step 2 , but cannot remove it , or expose its cell contents to water. Step...
HMM ThinkPad 380XD,385XD (May 1998)
Page 71
1020 Battery Pack 1 Turn the computer upside down. Pull up the battery pack lock 2 , push it back 3 , and then pull up the battery pack 4 . 3 2 4 IBM ThinkPad 380XD, 385XD (2635) 63
1020 Battery Pack 1 Turn the computer upside down. Pull up the battery pack lock 2 , push it back 3 , and then pull up the battery pack 4 . 3 2 4 IBM ThinkPad 380XD, 385XD (2635) 63