Using your Personal Computer - PC300GL - 6561, 6591
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... Tools 63 Power-On Self-Test (POST 64 Error Messages 65 POST Message Charts 69 Troubleshooting Charts 87 Diagnostic Programs 97 IBM Enhanced Diagnostics 97 PC-Doctor for Windows 98 PC-Doctor for Service 102 Getting Customer Support and Service 102 Using Electronic Support Services 103 Using...by Fax 104 Getting Help Online 104 Getting Help by Telephone 105 Getting Help Around the World 106 Purchasing Additional Services 106 Enhanced PC Support Line 106 900-Number Operating System and Hardware Support Line 107 Network and Server Support Line 107 Ordering Support Line Services ...
... Tools 63 Power-On Self-Test (POST 64 Error Messages 65 POST Message Charts 69 Troubleshooting Charts 87 Diagnostic Programs 97 IBM Enhanced Diagnostics 97 PC-Doctor for Windows 98 PC-Doctor for Service 102 Getting Customer Support and Service 102 Using Electronic Support Services 103 Using...by Fax 104 Getting Help Online 104 Getting Help by Telephone 105 Getting Help Around the World 106 Purchasing Additional Services 106 Enhanced PC Support Line 106 900-Number Operating System and Hardware Support Line 107 Network and Server Support Line 107 Ordering Support Line Services ...
Using your Personal Computer - PC300GL - 6561, 6591
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...forms for the day-to-day use of your PC. Chapter 7, "Getting Help, Service, and Information," contains a description of the wide variety of your PC. In the unlikely event you experience problems, you will also find helpful troubleshooting information, as well as instructions for your computer,... overview of the features of your computer. It describes how to configure, operate, and maintain your PC. Safety considerations are included in the use of your PC. Chapter 6, "Solving Problems," contains information that will help you become familiar with your IBM Personal ...
...forms for the day-to-day use of your PC. Chapter 7, "Getting Help, Service, and Information," contains a description of the wide variety of your PC. In the unlikely event you experience problems, you will also find helpful troubleshooting information, as well as instructions for your computer,... overview of the features of your computer. It describes how to configure, operate, and maintain your PC. Safety considerations are included in the use of your PC. Chapter 6, "Solving Problems," contains information that will help you become familiar with your IBM Personal ...
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... can also view or download the latest problem-solving tips from the http://www.us.pc.ibm.com/desktop/ Web site. Descriptions of tests is called the power-on self-test (POST) Error messages POST message charts Troubleshooting charts Diagnostic programs Note: In addition to the preceding tools, if you have access...
... can also view or download the latest problem-solving tips from the http://www.us.pc.ibm.com/desktop/ Web site. Descriptions of tests is called the power-on self-test (POST) Error messages POST message charts Troubleshooting charts Diagnostic programs Note: In addition to the preceding tools, if you have access...
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..., refer to "System Security" on page 69. For more information about what caused an error message to appear and what action to take , refer to "Troubleshooting Charts" on password, a password prompt appears. or accessing the Configuration/Setup Utility Program appear in the lower-left corner of the screen, and in some...
..., refer to "System Security" on page 69. For more information about what caused an error message to appear and what action to take , refer to "Troubleshooting Charts" on password, a password prompt appears. or accessing the Configuration/Setup Utility Program appear in the lower-left corner of the screen, and in some...
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... what caused an error message to appear and what action to take, refer to : "POST Message Charts" on page 97. Go to the following chart. "Troubleshooting Charts" on page 101. 68 Using Your Personal Computer If you are unable to resolve a problem and need assistance, refer to Chapter 7, "Getting Help, Service...
... what caused an error message to appear and what action to take, refer to : "POST Message Charts" on page 97. Go to the following chart. "Troubleshooting Charts" on page 101. 68 Using Your Personal Computer If you are unable to resolve a problem and need assistance, refer to Chapter 7, "Getting Help, Service...
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...new computer option and your computer.) - Run the diagnostic programs to determine if your computer is not working, do the following before using the troubleshooting charts: - Problem Type Diskette Drive General Intermittent Keyboard, Mouse, or Pointing-Device Memory Monitor Option Parallel Port Printer Serial Port Software Go to... 91 Page 92 Page 92 Page 93 Page 88 Page 94 Page 95 Page 96 Page 95 Page 96 Chapter 6. Troubleshooting Charts You can use the troubleshooting charts in this section to find it necessary to remove the computer cover, first read "Removing the Cover" in Installing...
...new computer option and your computer.) - Run the diagnostic programs to determine if your computer is not working, do the following before using the troubleshooting charts: - Problem Type Diskette Drive General Intermittent Keyboard, Mouse, or Pointing-Device Memory Monitor Option Parallel Port Printer Serial Port Software Go to... 91 Page 92 Page 92 Page 93 Page 88 Page 94 Page 95 Page 96 Page 95 Page 96 Chapter 6. Troubleshooting Charts You can use the troubleshooting charts in this section to find it necessary to remove the computer cover, first read "Removing the Cover" in Installing...
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... printed documentation that comes with your computer or software. If you to the troubleshooting information in the format IBM FRU XXXXXXX. Getting Customer Support and Service Purchasing an IBM PC hardware product entitles you do not contain an IBM FRU number Note: All warranted... parts contain a 7-character identification in your hardware documentation or run the diagnostic tests. The documentation that contains troubleshooting procedures and explanations of error ...
... printed documentation that comes with your computer or software. If you to the troubleshooting information in the format IBM FRU XXXXXXX. Getting Customer Support and Service Purchasing an IBM PC hardware product entitles you do not contain an IBM FRU number Note: All warranted... parts contain a 7-character identification in your hardware documentation or run the diagnostic tests. The documentation that contains troubleshooting procedures and explanations of error ...
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... technical support, warranty 105 telecommunication notices 121 telephone assistance 105 terminate-and-stay resident programs (TSRs) 100 time, setting 45 Token Ring Adapter 7 trademarks 118 troubleshooting charts 87 information 63 TSR programs 100 turning off computer 30 on computer 28 Index 129
... technical support, warranty 105 telecommunication notices 121 telephone assistance 105 terminate-and-stay resident programs (TSRs) 100 time, setting 45 Token Ring Adapter 7 trademarks 118 troubleshooting charts 87 information 63 TSR programs 100 turning off computer 30 on computer 28 Index 129
About your software - Windows NT 6267, 6277, 6287
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... hardware or software changes. Select Reference Guide or User's Guide. (Adobe Acrobat Reader might need to be helpful to you can use to restore, in troubleshooting your system to your desktop becomes damaged, unusable, or unstartable. UNDO feature that you can use to undo the last restored changes and return to...
... hardware or software changes. Select Reference Guide or User's Guide. (Adobe Acrobat Reader might need to be helpful to you can use to restore, in troubleshooting your system to your desktop becomes damaged, unusable, or unstartable. UNDO feature that you can use to undo the last restored changes and return to...
About your software - Windows NT 6267, 6277, 6287
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... Software Selections CD. This diagnostic program runs independently of testing is displayed. 2. The IBM technical-support representative will be a valuable troubleshooting tool, especially if problems develop after it . 4. This method of the operating system. Then select Programs, ConfigSafe. ConfigSafe can ...use this report to help you solve the problem. Before you call the IBM PC HelpCenter. The related information is generally used when other methods are unable to begin the installation. In the Software Selections window...
... Software Selections CD. This diagnostic program runs independently of testing is displayed. 2. The IBM technical-support representative will be a valuable troubleshooting tool, especially if problems develop after it . 4. This method of the operating system. Then select Programs, ConfigSafe. ConfigSafe can ...use this report to help you solve the problem. Before you call the IBM PC HelpCenter. The related information is generally used when other methods are unable to begin the installation. In the Software Selections window...
About your software - Windows 98 6267, 6277, 6287
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... graphical interface. ConfigSafe can be viewed by or faxed to support personnel for help in resolving problems. Ability to work in troubleshooting your Windows 98 desktop. The information includes system files, hardware configuration, file versions, network connections, and registry information. This ... system configuration changes. Report feature that make any changes to your basic system configuration. These reports can be a valuable troubleshooting tool, especially if problems develop after you are made (knowingly or unknowingly) to your system configuration, use to undo ...
... graphical interface. ConfigSafe can be viewed by or faxed to support personnel for help in resolving problems. Ability to work in troubleshooting your Windows 98 desktop. The information includes system files, hardware configuration, file versions, network connections, and registry information. This ... system configuration changes. Report feature that make any changes to your basic system configuration. These reports can be a valuable troubleshooting tool, especially if problems develop after you are made (knowingly or unknowingly) to your system configuration, use to undo ...
User Guide (including system setup and option installation)
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...123 Using electronic support services 124 Getting information by fax 125 Getting help online 125 Getting help by telephone 125 Contents v Troubleshooting 83 Using Diagnostic Tools 83 Power-On Self-Test (POST 84 Error Messages 85 Solving POST Error Message Problems 86 POST Message Charts... 88 Troubleshooting Charts 105 Diskette Drive Problems 106 Monitor Problems 107 General Problems 109 Intermittent Problems 109 Keyboard, Mouse, or Pointing Device Problems...
...123 Using electronic support services 124 Getting information by fax 125 Getting help online 125 Getting help by telephone 125 Contents v Troubleshooting 83 Using Diagnostic Tools 83 Power-On Self-Test (POST 84 Error Messages 85 Solving POST Error Message Problems 86 POST Message Charts... 88 Troubleshooting Charts 105 Diskette Drive Problems 106 Monitor Problems 107 General Problems 109 Intermittent Problems 109 Keyboard, Mouse, or Pointing Device Problems...
User Guide (including system setup and option installation)
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About This Book This book will find helpful troubleshooting information and instructions for trained service technicians. Related Information The following publications contain more about the specific features of the IBM-preinstalled software. This ...com/support/ Click on IBM Support and Online Publications. Understanding Your Personal Computer This online publication (provided on the World Wide Web at : http://www.pc.ibm.com/us/ © Copyright IBM Corp. 1998 xi In the unlikely event you experience problems, you become familiar with your IBM Personal Computer and...
About This Book This book will find helpful troubleshooting information and instructions for trained service technicians. Related Information The following publications contain more about the specific features of the IBM-preinstalled software. This ...com/support/ Click on IBM Support and Online Publications. Understanding Your Personal Computer This online publication (provided on the World Wide Web at : http://www.pc.ibm.com/us/ © Copyright IBM Corp. 1998 xi In the unlikely event you experience problems, you become familiar with your IBM Personal Computer and...
User Guide (including system setup and option installation)
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..., and in some cases on page xi in the front of this information inAppendix A, "Computer Records" on the computer. You see Chapter 8, "Troubleshooting" on the diskettes or CDs. 14 PC 300GL User Guide See "Related Information" on other information about IBM-installed software, see About Your Software in README files on page 83...
..., and in some cases on page xi in the front of this information inAppendix A, "Computer Records" on the computer. You see Chapter 8, "Troubleshooting" on the diskettes or CDs. 14 PC 300GL User Guide See "Related Information" on other information about IBM-installed software, see About Your Software in README files on page 83...
User Guide (including system setup and option installation)
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Exit from resource conflicts, see "ISA Legacy Resources" on secondary channel 38 PC 300GL User Guide Just as you change system resources for installed adapters, you must also change resources when you can use these resources for future... Play software to the documentation that comes with the adapter for your computer is configured. For information on configuring ISA legacy adapters, see Chapter 8, "Troubleshooting" on required system resources. 4. Set the appropriate resource to ISA Resource and press Enter. 5. Interrupt and DMA Resources This section lists the settings ...
Exit from resource conflicts, see "ISA Legacy Resources" on secondary channel 38 PC 300GL User Guide Just as you change system resources for installed adapters, you must also change resources when you can use these resources for future... Play software to the documentation that comes with the adapter for your computer is configured. For information on configuring ISA legacy adapters, see Chapter 8, "Troubleshooting" on required system resources. 4. Set the appropriate resource to ISA Resource and press Enter. 5. Interrupt and DMA Resources This section lists the settings ...
User Guide (including system setup and option installation)
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... other devices. To complete the installation, go to the appropriate section. Support for PCI slots are Plug and Play devices. Note: See Chapter 8, "Troubleshooting" on page 77. 68 PC 300GL User Guide Most ISA adapters are not Plug and Play and are referred to "Completing the Installation" on page 83 for instructions to...
... other devices. To complete the installation, go to the appropriate section. Support for PCI slots are Plug and Play devices. Note: See Chapter 8, "Troubleshooting" on page 77. 68 PC 300GL User Guide Most ISA adapters are not Plug and Play and are referred to "Completing the Installation" on page 83 for instructions to...
User Guide (including system setup and option installation)
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... to determine if device drivers are included on page 37. If the settings are not updated automatically, you start your computer. For instructions, see Chapter 8, "Troubleshooting" on using system programs. If the settings are not updated, use the Configuration/Setup Utility Program program to installing options. Note: For more information on...
... to determine if device drivers are included on page 37. If the settings are not updated automatically, you start your computer. For instructions, see Chapter 8, "Troubleshooting" on using system programs. If the settings are not updated, use the Configuration/Setup Utility Program program to installing options. Note: For more information on...
User Guide (including system setup and option installation)
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..., see the documentation supplied with your computer came with IBM-preinstalled software, see "IBM Enhanced Diagnostics" on self-test (POST) Troubleshooting charts Diagnostic programs © Copyright IBM Corp. 1998 83 This chapter also contains information about option diskettes and how to diagnose hardware...with your computer does not start when you . If the hardware checks out, and you have a software problem and your computer. Troubleshooting This chapter describes diagnostic tools that might have the computer serviced. You can pass on ). The following : Make sure all the...
..., see the documentation supplied with your computer came with IBM-preinstalled software, see "IBM Enhanced Diagnostics" on self-test (POST) Troubleshooting charts Diagnostic programs © Copyright IBM Corp. 1998 83 This chapter also contains information about option diskettes and how to diagnose hardware...with your computer does not start when you . If the hardware checks out, and you have a software problem and your computer. Troubleshooting This chapter describes diagnostic tools that might have the computer serviced. You can pass on ). The following : Make sure all the...
User Guide (including system setup and option installation)
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...-left corner of the screen until the total amount of operation. You might be somewhat less than expected because of your computer serviced. 84 PC 300GL User Guide If you have set a power-on page 88. In most cases, an error code appears in the top left corner of ...Enabled and POST detects a problem, you have your operating system or application program will hear multiple beeps or no beep at all during POST, see "Troubleshooting Charts" on password, a password prompt appears. Quick mode is the default mode of memory in random access memory (RAM). POST does the following:...
...-left corner of the screen until the total amount of operation. You might be somewhat less than expected because of your computer serviced. 84 PC 300GL User Guide If you have set a power-on page 88. In most cases, an error code appears in the top left corner of ...Enabled and POST detects a problem, you have your operating system or application program will hear multiple beeps or no beep at all during POST, see "Troubleshooting Charts" on password, a password prompt appears. Quick mode is the default mode of memory in random access memory (RAM). POST does the following:...
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... the information supplied with the hardware during startup or when a change in the hardware configuration is found. Chapter 8. See "IBM Enhanced Diagnostics" on page 88. Troubleshooting 85 POST error messages These messages appear when POST finds problems with the operating system and application program. For more information about these software error...
... the information supplied with the hardware during startup or when a change in the hardware configuration is found. Chapter 8. See "IBM Enhanced Diagnostics" on page 88. Troubleshooting 85 POST error messages These messages appear when POST finds problems with the operating system and application program. For more information about these software error...