Lenovo IdeaPad U330p Support Questions

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Lenovo Ideapad U330p Keyboard Problem
Problems with my set bough from Courts. Why my keyboard: shift+2 key can't generate @ (but ") shift+...

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We have the following 6 documents available for the Lenovo IdeaPad U330p:

Hardware Maintenance Manual - Lenovo IdeaPad U330p, U330 Touch, U430p, U430 Touch
Safety and General Information Guide - Notebook
Lenovo Regulatory Notice - IdeaPad U330p, U330 Touch, U430p, U430 Touch
User Guide - IdeaPad U330p, U330 Touch, U430p, U430 Touch
Lenovo Limited Warranty & Product Specific Notices - IdeaPad U330p, U330 Touch, U430p, U430 Touch
User Guide - Lenovo Notebooks (for Windows 8.1)

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