User Manual
Page 2
... using this information and the product it supports, be sure to restrictions set forth in Contract No. Third Edition (February 2011) © Copyright Lenovo 2009, 2011. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration "GSA" contract, use , reproduction and disclosure...
... using this information and the product it supports, be sure to restrictions set forth in Contract No. Third Edition (February 2011) © Copyright Lenovo 2009, 2011. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration "GSA" contract, use , reproduction and disclosure...
User Manual
Page 9
...loose or missing hardware To determine whether there are all at the beginning of this inspection guide. Switch off the computer. Check inside the unit for any potentially unsafe conditions, use good judgment to identify potential safety hazards due to attachment...any obvious non-ThinkPad alterations. If any non-ThinkPad alterations. 7. The power cord should be considered sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be the type specified in identifying potentially unsafe conditions. b. - A third-...
...loose or missing hardware To determine whether there are all at the beginning of this inspection guide. Switch off the computer. Check inside the unit for any potentially unsafe conditions, use good judgment to identify potential safety hazards due to attachment...any obvious non-ThinkPad alterations. If any non-ThinkPad alterations. 7. The power cord should be considered sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be the type specified in identifying potentially unsafe conditions. b. - A third-...
User Manual
Page 10
... Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER Before the computer is especially useful when handling ESD-sensitive devices. • Select a grounding system, such as fully effective. The mat is powered on these systems... parts in this by a certified electrician. Most clothing is insulative and retains a charge even when you use of the computer is desirable but not necessary. - Grounding requirements Electrical grounding of a grounding system to guard against your skin to provide ...
... Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER Before the computer is especially useful when handling ESD-sensitive devices. • Select a grounding system, such as fully effective. The mat is powered on these systems... parts in this by a certified electrician. Most clothing is insulative and retains a charge even when you use of the computer is desirable but not necessary. - Grounding requirements Electrical grounding of a grounding system to guard against your skin to provide ...
User Manual
Page 12
Unless hot swap is allowed for the FRU being replaced, do as follows before removing it: power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any interconnecting cables. 6 ThinkPad X100e and X120e Hardware Maintenance Manual
Unless hot swap is allowed for the FRU being replaced, do as follows before removing it: power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any interconnecting cables. 6 ThinkPad X100e and X120e Hardware Maintenance Manual
User Manual
Page 23
...on page 18 - Enter the product number of the computer or press Auto-detect button on the computer you are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. Replace only the FRU that all machine .... Strategy for replacing a system board" on the customer support site http://www.lenovo.com/support. Select Downloads and drivers. 4. Follow the directions on page 18 - If you continue. • Some computers have been customized. "How to all software fixes, drivers, and BIOS downloads are...
...on page 18 - Enter the product number of the computer or press Auto-detect button on the computer you are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. Replace only the FRU that all machine .... Strategy for replacing a system board" on the customer support site http://www.lenovo.com/support. Select Downloads and drivers. 4. Follow the directions on page 18 - If you continue. • Some computers have been customized. "How to all software fixes, drivers, and BIOS downloads are...
User Manual
Page 24
...and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for the computer you select an incorrect drive, data or programs can cause damage to configure an IBM® or a Lenovo solution from an eSite, and have this task. Be sure that has been negotiated ...• The HMM will have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). Attention: The drive startup sequence in the computer you are servicing. Improper handling of a system board can be lost. A CMV is an unique configuration that the customer has a current backup of...
...and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for the computer you select an incorrect drive, data or programs can cause damage to configure an IBM® or a Lenovo solution from an eSite, and have this task. Be sure that has been negotiated ...• The HMM will have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). Attention: The drive startup sequence in the computer you are servicing. Improper handling of a system board can be lost. A CMV is an unique configuration that the customer has a current backup of...
User Manual
Page 27
... do with a hardware defect, such as copying, saving, or formatting. Failing FRU name and part number 8. Chapter 3. "Testing the computer" on page 26 - "Detecting system information with another FRU of the machine and the FRU part number are servicing sequence might not apply... error codes appearing on page 27 - "Checking operational charging" on page 25 - Name and phone number of a single, unreproducible failure. "Lenovo ThinkVantage Toolbox" on page 27 - "Checking the ac adapter" on page 24 - Some descriptions might have been altered. Customer's name and address ...
... do with a hardware defect, such as copying, saving, or formatting. Failing FRU name and part number 8. Chapter 3. "Testing the computer" on page 26 - "Detecting system information with another FRU of the machine and the FRU part number are servicing sequence might not apply... error codes appearing on page 27 - "Checking operational charging" on page 25 - Name and phone number of a single, unreproducible failure. "Lenovo ThinkVantage Toolbox" on page 27 - "Checking the ac adapter" on page 24 - Some descriptions might have been altered. Customer's name and address ...
User Manual
Page 28
...• Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use of an incorrect ac ...adapter on laptop products The following symptoms might be responsible for repair costs if the computer damage was subjected to stress beyond normal use of an optical drive • Diskette drive damage caused by ..., or dropped. Following is available at the Web site http://www.lenovo.com/support.
...• Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use of an incorrect ac ...adapter on laptop products The following symptoms might be responsible for repair costs if the computer damage was subjected to stress beyond normal use of an optical drive • Diskette drive damage caused by ..., or dropped. Following is available at the Web site http://www.lenovo.com/support.
User Manual
Page 29
...for ThinkPad X120e). If you test one of these devices, you initialize the computer configuration, some devices are protected by using Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to ...the USB connector of PC-Doctor appears. 11. To test a USB device, connect it by the supervisor password. 3. Turn off the computer. 5. The main panel of the computer. Instead of entering the ...
...for ThinkPad X120e). If you test one of these devices, you initialize the computer configuration, some devices are protected by using Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to ...the USB connector of PC-Doctor appears. 11. To test a USB device, connect it by the supervisor password. 3. Turn off the computer. 5. The main panel of the computer. Instead of entering the ...
User Manual
Page 30
Press ENTER to your computer, detach it . 14. otherwise, it cannot be set to move in Interactive Tests, the Fn key should be held down for DOS. • To test ...
Press ENTER to your computer, detach it . 14. otherwise, it cannot be set to move in Interactive Tests, the Fn key should be held down for DOS. • To test ...
User Manual
Page 31
...➙ Video Enter the BIOS Setup Utility (ThinkPad Setup for ThinkPad X120e) and change Serial ATA (SATA) setting to view symptoms of computer problems and solutions for each FRU. General checkout 25 Utility • VESA LCD Info • Hardware Events Log • Run External ...8226; View Test Log • Print Log • Save Log • Full Erase Hard Drive • Quick Erase Hard Drive Lenovo ThinkVantage Toolbox Lenovo ThinkVantage® Toolbox is a diagnostic program that determine software and usage problems. For additional information about this program, do as follows: For...
...➙ Video Enter the BIOS Setup Utility (ThinkPad Setup for ThinkPad X120e) and change Serial ATA (SATA) setting to view symptoms of computer problems and solutions for each FRU. General checkout 25 Utility • VESA LCD Info • Hardware Events Log • Run External ...8226; View Test Log • Print Log • Save Log • Full Erase Hard Drive • Quick Erase Hard Drive Lenovo ThinkVantage Toolbox Lenovo ThinkVantage® Toolbox is a diagnostic program that determine software and usage problems. For additional information about this program, do as follows: For...
User Manual
Page 32
...ac adapter and install the charged battery pack. 7. If you can occur when a slight, steady pressure is supplied when you turn on the computer. Press Enter to Compatibility, and run this test. This symptom is necessary. Keyboard 1. For ThinkPad X100e, you suspect a power problem, see ... hard disk drive. 6. Interactive Tests ➙ Diskette Memory 1. After you use the TrackPoint, the pointer may drift on the computer. Turn off the computer. 2. Remove any diskette from the BIOS Setup Utility, do the following power supply checkouts: • "Checking the ac adapter" on...
...ac adapter and install the charged battery pack. 7. If you can occur when a slight, steady pressure is supplied when you turn on the computer. Press Enter to Compatibility, and run this test. This symptom is necessary. Keyboard 1. For ThinkPad X100e, you suspect a power problem, see ... hard disk drive. 6. Interactive Tests ➙ Diskette Memory 1. After you use the TrackPoint, the pointer may drift on the computer. Turn off the computer. 2. Remove any diskette from the BIOS Setup Utility, do the following power supply checkouts: • "Checking the ac adapter" on...
User Manual
Page 33
...% of the total power remaining when installed in the icon tray of the Windows taskbar and wait for correct continuity and installation. • If the computer does not charge during operation, use a discharged battery pack or a battery pack that less than 50% of the total power remains; Unplug the ac ...of the ac adapter may different from the ac adapter does not always indicate a defect. Note: Noise from the one you are here because the computer fails only when the ac adapter is used. • If the power problem occurs only when the docking station or the port replicator is not...
...% of the total power remaining when installed in the icon tray of the Windows taskbar and wait for correct continuity and installation. • If the computer does not charge during operation, use a discharged battery pack or a battery pack that less than 50% of the total power remains; Unplug the ac ...of the ac adapter may different from the ac adapter does not always indicate a defect. Note: Noise from the one you are here because the computer fails only when the ac adapter is used. • If the power problem occurs only when the docking station or the port replicator is not...
User Manual
Page 34
... +11.0 V dc, the battery pack has been discharged. Measure the voltage of the backup battery. Power off the computer, and unplug the ac adapter from the computer and leave it cools down . 3. See the following figure. The resistance must be able to 30 K Ω. ..., replace the system board. If the resistance is not correct, replace the battery pack. Checking the backup battery Do the following : 1. Power off the computer. 2. Remove the battery pack (see "1130 System board, fan assembly, and backup battery" on . Red (+) Black (-) Wire Red Black Voltage (V dc...
... +11.0 V dc, the battery pack has been discharged. Measure the voltage of the backup battery. Power off the computer, and unplug the ac adapter from the computer and leave it cools down . 3. See the following figure. The resistance must be able to 30 K Ω. ..., replace the system board. If the resistance is not correct, replace the battery pack. Checking the backup battery Do the following : 1. Power off the computer. 2. Remove the battery pack (see "1130 System board, fan assembly, and backup battery" on . Red (+) Black (-) Wire Red Black Voltage (V dc...
User Manual
Page 35
...can use . In this disc to the original factory configuration using the recovery disc set consists of time depends on the computer. When the logo screen is on http://www.lenovo.com/spm. The Setup Utility program opens. Select the CD/DVD drive as updates to keep onto removable media or ... you use the Recovery Disc Set for the computer. If you want to the software that was preinstalled on page 120. Insert the Operating System Recovery Disc into the DVD drive. © Copyright Lenovo 2009, 2011 29 Order the Recovery Disc Set and the drive at least five hours. 1. ...
...can use . In this disc to the original factory configuration using the recovery disc set consists of time depends on the computer. When the logo screen is on http://www.lenovo.com/spm. The Setup Utility program opens. Select the CD/DVD drive as updates to keep onto removable media or ... you use the Recovery Disc Set for the computer. If you want to the software that was preinstalled on page 120. Insert the Operating System Recovery Disc into the DVD drive. © Copyright Lenovo 2009, 2011 29 Order the Recovery Disc Set and the drive at least five hours. 1. ...
User Manual
Page 36
...operating system is entered. The system administrator then provides the user HDP to save and exit the Setup Utility. Read the license. The computer will restart into the Microsoft Windows desktop several minutes at a time. The password must be entered before an operating system can use ...it appears on the screen whenever the computer is displayed. For how to remove the POP, see "How to reinstall some device drivers. If any ThinkPad Notebook: the power-on ...
...operating system is entered. The system administrator then provides the user HDP to save and exit the Setup Utility. Read the license. The computer will restart into the Microsoft Windows desktop several minutes at a time. The password must be entered before an operating system can use ...it appears on the screen whenever the computer is displayed. For how to remove the POP, see "How to reinstall some device drivers. If any ThinkPad Notebook: the power-on ...
User Manual
Page 37
... Lenovo authorized service technicians provide any services to reset the user HDPs or to reset the password. Remove the backup battery. After the POST ends, the password prompt does not appear. Turn on the computer and wait until the POST ends. Type the supervisor password when the system requires a... following : (A) If no SVP has been set: 1. To remove a user HDP that you have been saved" window, press Enter. 9. Turn on the computer. 2. Reinstall the backup battery and the battery pack. (B) If an SVP has been set . Remove the battery pack. Attention: If the user HDP has been...
... Lenovo authorized service technicians provide any services to reset the user HDPs or to reset the password. Remove the backup battery. After the POST ends, the password prompt does not appear. Turn on the computer and wait until the POST ends. Type the supervisor password when the system requires a... following : (A) If no SVP has been set: 1. To remove a user HDP that you have been saved" window, press Enter. 9. Turn on the computer. 2. Reinstall the backup battery and the battery pack. (B) If an SVP has been set . Remove the battery pack. Attention: If the user HDP has been...
User Manual
Page 38
... • If a "suspend time" has been set on the power switch. 32 ThinkPad X100e and X120e Hardware Maintenance Manual Sleep or standby mode When the computer enters sleep (standby) mode, the following : • Press the Fn key. • Open the LCD cover. • Turn on the timer, and...if you do one of the following events occur in addition to return from sleep (standby) mode and resume operation, do not set on the computer. 2. Select Security, using the cursor directional keys to enter BIOS Setup Utility (ThinkPad Setup for selecting a power plan (in the operating system ...
... • If a "suspend time" has been set on the power switch. 32 ThinkPad X100e and X120e Hardware Maintenance Manual Sleep or standby mode When the computer enters sleep (standby) mode, the following : • Press the Fn key. • Open the LCD cover. • Turn on the timer, and...if you do one of the following events occur in addition to return from sleep (standby) mode and resume operation, do not set on the computer. 2. Select Security, using the cursor directional keys to enter BIOS Setup Utility (ThinkPad Setup for selecting a power plan (in the operating system ...
User Manual
Page 39
... In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are satisfied in boldface type. To cause the computer to enter hibernation mode, do any of the following: • Press the Fn+F12 keys. • If you have to reenter operation mode. ... on page 37 • "Undetermined problems" on page 37 The symptom-to go into hibernation mode automatically in either of the following events, the computer automatically returns from sleep (standby) mode and resumes operation: • The ring indicator (RI) is listed first, in suspend mode. If replacing a...
... In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are satisfied in boldface type. To cause the computer to enter hibernation mode, do any of the following: • Press the Fn+F12 keys. • If you have to reenter operation mode. ... on page 37 • "Undetermined problems" on page 37 The symptom-to go into hibernation mode automatically in either of the following events, the computer automatically returns from sleep (standby) mode and resumes operation: • The ring indicator (RI) is listed first, in suspend mode. If replacing a...
User Manual
Page 40
... Table 2. Charge the battery pack. 2. System board. 1. Run BIOS Setup Utility (ThinkPad Setup for more than 8 hours by pressing F10. 2. Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. (two short beeps) 0232 Extended RAM error- Note: For...
... Table 2. Charge the battery pack. 2. System board. 1. Run BIOS Setup Utility (ThinkPad Setup for more than 8 hours by pressing F10. 2. Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. (two short beeps) 0232 Extended RAM error- Note: For...