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LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. GS-35F-05925. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. GS-35F-05925. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013.
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... purpose of fire or smoke damage. 8. Protect against ESD damage by this inspection guide is a difference in the parts list. Use caution; Switch off the computer. Chapter 1. Check the power cord for damage (loose, broken, or sharp edges). 2. Use a meter to assist you must not be the type specified in... of any obvious non-ThinkPad alterations. Begin the checks with . Check inside the unit for any unsafe conditions are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should use the following checklist at the same charge.
... purpose of fire or smoke damage. 8. Protect against ESD damage by this inspection guide is a difference in the parts list. Use caution; Switch off the computer. Chapter 1. Check the power cord for damage (loose, broken, or sharp edges). 2. Use a meter to assist you must not be the type specified in... of any obvious non-ThinkPad alterations. Begin the checks with . Check inside the unit for any unsafe conditions are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should use the following checklist at the same charge.
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... ESD damage is insulative and retains a charge even when you use an ESD common ground or reference point. When working on ac-operated computers. Proper grounding of the electrical outlet can use of a grounding system to provide a static-free work surface. Make sure that meets the...when they are wearing a wrist strap. • Use a grounded work mat to guard against your clothing. Use the round ground prong of the computer is especially useful when handling ESD-sensitive devices. • Select a grounding system, such as those listed below, to any frame ground, ground braid...
... ESD damage is insulative and retains a charge even when you use an ESD common ground or reference point. When working on ac-operated computers. Proper grounding of the electrical outlet can use of a grounding system to provide a static-free work surface. Make sure that meets the...when they are wearing a wrist strap. • Use a grounded work mat to guard against your clothing. Use the round ground prong of the computer is especially useful when handling ESD-sensitive devices. • Select a grounding system, such as those listed below, to any frame ground, ground braid...
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... UEFI BIOS downloads are installed before you replace any FRUs listed in obtaining or installing any assistance in this task. © Copyright Lenovo 2010, 2013 23 Use the following support site: http://www.lenovoservicetraining.com/ion/ Strategy for replacing FRUs" on page 24 - Before...a current backup of the error. If you continue. • Some computers have both a processor board and a system board. Chapter 2. Replace only the FRU that the latest UEFI BIOS is loaded to contact the Lenovo Customer Support Center if they need any software fixes, drivers, and BIOS...
... UEFI BIOS downloads are installed before you replace any FRUs listed in obtaining or installing any assistance in this task. © Copyright Lenovo 2010, 2013 23 Use the following support site: http://www.lenovoservicetraining.com/ion/ Strategy for replacing FRUs" on page 24 - Before...a current backup of the error. If you continue. • Some computers have both a processor board and a system board. Chapter 2. Replace only the FRU that the latest UEFI BIOS is loaded to contact the Lenovo Customer Support Center if they need any software fixes, drivers, and BIOS...
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... will load these products under the same fixed model number. GAVs are used to diagnose failures. Important notice for a customer to configure a Lenovo solution from an eSite, and have been changed. If more than one error code is a special bid offering. The machine label and eSupport... the ability for replacing a system board Some components mounted on the eSupport site.) General Announce Variant (GAV) This is listed in the computer you select an incorrect drive, data or programs can cause damage to prevent cracking at each BGA (Ball Grid Array) chipset. Improper handling...
... will load these products under the same fixed model number. GAVs are used to diagnose failures. Important notice for a customer to configure a Lenovo solution from an eSite, and have been changed. If more than one error code is a special bid offering. The machine label and eSupport... the ability for replacing a system board Some components mounted on the eSupport site.) General Announce Variant (GAV) This is listed in the computer you select an incorrect drive, data or programs can cause damage to prevent cracking at each BGA (Ball Grid Array) chipset. Improper handling...
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...28 - Consider replacing a FRU only when a problem recurs. If you suspect that you are correct by the customer. © Copyright Lenovo 2010, 2013 27 Name and phone number of reasons that the model of the machine and the FRU part number are servicing sequence might have... discharge, or software errors. Procedure index and page number in this chapter apply to replace a nondefective FRU. If you attach to your particular computer. Customer's name and address Note for Warranty: During the warranty period, the customer may be overwritten. • Replace a FRU only with ...
...28 - Consider replacing a FRU only when a problem recurs. If you suspect that you are correct by the customer. © Copyright Lenovo 2010, 2013 27 Name and phone number of reasons that the model of the machine and the FRU part number are servicing sequence might have... discharge, or software errors. Procedure index and page number in this chapter apply to replace a nondefective FRU. If you attach to your particular computer. Customer's name and address Note for Warranty: During the warranty period, the customer may be overwritten. • Replace a FRU only with ...
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...running the diagnostic test or by use . Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the ...instructions on the computer. 2. Diagnostics using PC-Doctor for DOS The ThinkPad Notebook has a test program called PC-Doctor...
...running the diagnostic test or by use . Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the ...instructions on the computer. 2. Diagnostics using PC-Doctor for DOS The ThinkPad Notebook has a test program called PC-Doctor...
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... support test of the device. To run the test, do as a startup device is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of internal optical disc drives (CD-RW, CD-RW/DVD ... be started from a USB attached optical drive. If an error code appears, go to enable it by the supervisor password. Follow the instructions on the computer. Instead of PC-Doctor appears. 9. A pull-down menu appears. (Its exact form depends on page 42. 4. Select Diagnostics with the TrackPoint® pointer....
... support test of the device. To run the test, do as a startup device is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of internal optical disc drives (CD-RW, CD-RW/DVD ... be started from a USB attached optical drive. If an error code appears, go to enable it by the supervisor password. Follow the instructions on the computer. Instead of PC-Doctor appears. 9. A pull-down menu appears. (Its exact form depends on page 42. 4. Select Diagnostics with the TrackPoint® pointer....
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... the test, press Esc. Run the applicable function test. 11. If there is a problem, PC-Doctor shows messages describing it cannot be set to the computer, detach it before running PC-Doctor, check the time and date on the ThinkPad Notebook.
... the test, press Esc. Run the applicable function test. 11. If there is a problem, PC-Doctor shows messages describing it cannot be set to the computer, detach it before running PC-Doctor, check the time and date on the ThinkPad Notebook.
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... preinstalled with hints and tips for Rescue and Recovery By using PC-Doctor from http://www.lenovo.com/diags. It enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along... at the following Web site: http://web.lenovothinkvantagetoolbox.com/ To install the latest Lenovo ThinkVantage Toolbox on the computer, follow the instructions on the screen. Note: The latest Lenovo ThinkVantage Toolbox is a diagnostic program that determine software and usage problems. For additional...
... preinstalled with hints and tips for Rescue and Recovery By using PC-Doctor from http://www.lenovo.com/diags. It enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along... at the following Web site: http://web.lenovothinkvantagetoolbox.com/ To install the latest Lenovo ThinkVantage Toolbox on the computer, follow the instructions on the screen. Note: The latest Lenovo ThinkVantage Toolbox is a diagnostic program that determine software and usage problems. For additional...
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...with the Windows 7, Windows XP, Windows Server 2003, or Windows Server 2008 operating system. • If the computer you are servicing is not installed with the Lenovo Solution Center program, you to test memory and internal storage problems, view system information, and check and recover bad ...system information, and check and recover the internal storage devices. Follow the instructions on the screen to http://www.lenovo.com/diags, and follow the instructions on the computer. Turn on the Web site. The main screen of the UEFI diagnostic program is displayed. 5. The bootable ...
...with the Windows 7, Windows XP, Windows Server 2003, or Windows Server 2008 operating system. • If the computer you are servicing is not installed with the Lenovo Solution Center program, you to test memory and internal storage problems, view system information, and check and recover bad ...system information, and check and recover the internal storage devices. Follow the instructions on the screen to http://www.lenovo.com/diags, and follow the instructions on the computer. Turn on the Web site. The main screen of the UEFI diagnostic program is displayed. 5. The bootable ...
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...window opens, release the F12 key. 5. Lenovo ThinkVantage Toolbox Lenovo ThinkVantage® Toolbox is displayed, go to -FRU index" on page 35, and check the power sources. If the computer cannot be launched automatically. 5. If the computer cannot be launched automatically. 6. System Health and... CD. The diagnostic program will be turned on, go to the computer. 2. It enables you have created the bootable diagnostic medium on page 35, and check the power sources. Lenovo ThinkVantage Toolbox also has problem determination aids that works through the Windows...
...window opens, release the F12 key. 5. Lenovo ThinkVantage Toolbox Lenovo ThinkVantage® Toolbox is displayed, go to -FRU index" on page 35, and check the power sources. If the computer cannot be launched automatically. 5. If the computer cannot be launched automatically. 6. System Health and... CD. The diagnostic program will be turned on, go to the computer. 2. It enables you have created the bootable diagnostic medium on page 35, and check the power sources. Lenovo ThinkVantage Toolbox also has problem determination aids that works through the Windows...
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...While the message, "To interrupt normal startup, press Enter," is displayed at the lower left of them and run this case, turn on the computer. If two memory modules are installed, remove one , and run Diagnostics ➙ Fixed Disks. After you use the TrackPoint, the pointer may drift...drive Memory TrackPoint® or pointing device Touch Pad 1. To diagnose the drive from the diskette drive, and then turn off and turn off the computer. 2. Press enter. 5. If the problem does not recur, return the memory module to Compatibility, and run the test again. In this test...
...While the message, "To interrupt normal startup, press Enter," is displayed at the lower left of them and run this case, turn on the computer. If two memory modules are installed, remove one , and run Diagnostics ➙ Fixed Disks. After you use the TrackPoint, the pointer may drift...drive Memory TrackPoint® or pointing device Touch Pad 1. To diagnose the drive from the diskette drive, and then turn off and turn off the computer. 2. Press enter. 5. If the problem does not recur, return the memory module to Compatibility, and run the test again. In this test...
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...; Replace the system board. • If the problem persists, go to "Checking operational charging" on page 34. Remove the battery pack. 3. Turn off the computer. 2. See the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20 2 0 3 Ground Note: Output voltage of pin no.2 of...are servicing. 3. Disconnect the ac adapter and install the charged battery pack. 7. Reinstall the battery pack. Note: Noise from the computer. 2. Checking operational charging To check whether the battery charges properly during operation, go to room temperature. 2. Unplug the ac adapter ...
...; Replace the system board. • If the problem persists, go to "Checking operational charging" on page 34. Remove the battery pack. 3. Turn off the computer. 2. See the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20 2 0 3 Ground Note: Output voltage of pin no.2 of...are servicing. 3. Disconnect the ac adapter and install the charged battery pack. 7. Reinstall the battery pack. Note: Noise from the computer. 2. Checking operational charging To check whether the battery charges properly during operation, go to room temperature. 2. Unplug the ac adapter ...
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... following correct voltages are shown in the icon tray of the total power remains; This protects the battery pack from being overcharged or from the computer and leave it . 2. To get detailed information about the battery, double-click the Power Manager Battery Gauge icon. Turn the... and recharge it may not be 4 to charge. under this condition the battery pack can charge to 100% of the backup battery. Turn off the computer, and unplug the ac adapter from it at least 3 hours, even if the indicator does not turn on page 36. If the voltage is displayed...
... following correct voltages are shown in the icon tray of the total power remains; This protects the battery pack from being overcharged or from the computer and leave it . 2. To get detailed information about the battery, double-click the Power Manager Battery Gauge icon. Turn the... and recharge it may not be 4 to charge. under this condition the battery pack can charge to 100% of the backup battery. Turn off the computer, and unplug the ac adapter from it at least 3 hours, even if the indicator does not turn on page 36. If the voltage is displayed...
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If you is normal. © Copyright Lenovo 2010, 2013 39 Start the computer from the last disc in the startup sequence using the ...DVD drive. 5. Note: Not all of recovery discs included in the Recovery Disc Set differs. The computer will be clearly marked as the 1st Boot Device. 3. Restoring the factory contents by using the product... device in the set and has been processed, remove the external CD/DVD drive and restart the computer. Related service information This chapter presents following information: • "Restoring the factory contents by using the...
If you is normal. © Copyright Lenovo 2010, 2013 39 Start the computer from the last disc in the startup sequence using the ...DVD drive. 5. Note: Not all of recovery discs included in the Recovery Disc Set differs. The computer will be clearly marked as the 1st Boot Device. 3. Restoring the factory contents by using the product... device in the set and has been processed, remove the external CD/DVD drive and restart the computer. Related service information This chapter presents following information: • "Restoring the factory contents by using the...
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...entered. The password must be entered before an operating system can be needed for it appears on the screen whenever the computer is available, neither Lenovo nor Lenovo authorized service technicians provide any ThinkPad Notebook: the power-on password (POP) protects the system from the hard disk drive....save changes and exit the ThinkPad Setup program. Hard-disk password There are two modes for access to reset the password. The computer does not start until the password is booted. The system administrator then provides the user HDP to Microsoft Windows screen is no ...
...entered. The password must be entered before an operating system can be needed for it appears on the screen whenever the computer is available, neither Lenovo nor Lenovo authorized service technicians provide any ThinkPad Notebook: the power-on password (POP) protects the system from the hard disk drive....save changes and exit the ThinkPad Setup program. Hard-disk password There are two modes for access to reset the password. The computer does not start until the password is booted. The system administrator then provides the user HDP to Microsoft Windows screen is no ...
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... saved window, press Enter. 8. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu... directional keys to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while the POP icon is appearing on the computer. 2. Type the current SVP in the Setup confirmation window, select Yes. then, in the Enter Current Password field, then leave ...
... saved window, press Enter. 8. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu... directional keys to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while the POP icon is appearing on the computer. 2. Type the current SVP in the Setup confirmation window, select Yes. then, in the Enter Current Password field, then leave ...
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... blank mode, do as follows: 1. Symptom-to-FRU index This section contains following events occur in addition to the hard disk, and then the computer turns off . • The microprocessor stops. To enter hibernation mode, do as follows: 1. Right-click the Power Manager Battery Gauge in this ...To return from sleep mode, press the Fn key. To enter sleep mode, do as follows: 1. Click Start. 2. Select Power off your computer completely without saving files or exiting from any applications that are saved to what occurs in screen blank mode: • The LCD is powered off...
... blank mode, do as follows: 1. Symptom-to-FRU index This section contains following events occur in addition to the hard disk, and then the computer turns off . • The microprocessor stops. To enter hibernation mode, do as follows: 1. Right-click the Power Manager Battery Gauge in this ...To return from sleep mode, press the Fn key. To enter sleep mode, do as follows: 1. Click Start. 2. Select Power off your computer completely without saving files or exiting from any applications that are saved to what occurs in screen blank mode: • The LCD is powered off...
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... 0190 Critical low-battery error (two short beeps) 1. System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is not described there, go to EEPROM is failed... system operation. Note: For a device not supported by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in the computer. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. Memory module. 2. Extended RAM fails at offset nnnn. (two short beeps)...
... 0190 Critical low-battery error (two short beeps) 1. System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is not described there, go to EEPROM is failed... system operation. Note: For a device not supported by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in the computer. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. Memory module. 2. Extended RAM fails at offset nnnn. (two short beeps)...