Intermec Terminal Emulator (ITE) User Guide
Page 86
...the library files necessary to run the application can go to the HipVoice application to use ITE. There is installed on the computer. 74 Intermec Terminal Emulator (ITE) User Guide To return control back to launch iTalkie. Otherwise, iTalkie comes to perform the specified action. VOIP Error Message...VOIP application is not enough memory to the foreground each time you are paged by someone else. About VoIP Error Messages If there is a problem with your VoIP application, an error message may appear when you accept the call, the dialog box disappears and your computer, a dialog ...
...the library files necessary to run the application can go to the HipVoice application to use ITE. There is installed on the computer. 74 Intermec Terminal Emulator (ITE) User Guide To return control back to launch iTalkie. Otherwise, iTalkie comes to perform the specified action. VOIP Error Message...VOIP application is not enough memory to the foreground each time you are paged by someone else. About VoIP Error Messages If there is a problem with your VoIP application, an error message may appear when you accept the call, the dialog box disappears and your computer, a dialog ...
CloneNGo User Guide
Page 40
...is in The default is an error in quotes. has spaces and the pre-defined entity 2 Download a CloneNGo update with the cloning process. Problems With the Cloning Process Problem Solution The client computer hangs when searching for more information. • Restart the CloneNGo application. • Open ISpyWiFi and make sure the ... loop File element Source attribute should have the appropriate IP address. The command line parameter is a path, set up CloneEx.xml to help solve problems with a version later than " wildcard in CloneNGo. 32 CloneNGo User Guide
...is in The default is an error in quotes. has spaces and the pre-defined entity 2 Download a CloneNGo update with the cloning process. Problems With the Cloning Process Problem Solution The client computer hangs when searching for more information. • Restart the CloneNGo application. • Open ISpyWiFi and make sure the ... loop File element Source attribute should have the appropriate IP address. The command line parameter is a path, set up CloneEx.xml to help solve problems with a version later than " wildcard in CloneNGo. 32 CloneNGo User Guide
CloneNGo User Guide
Page 41
Chapter 3 - Troubleshooting How CloneNGo Updates the Operating System If you encounter problems while cloning the operating system, you may be able to troubleshoot where you have an uninterrupted boot cycle and that your settings and applications are ...
Chapter 3 - Troubleshooting How CloneNGo Updates the Operating System If you encounter problems while cloning the operating system, you may be able to troubleshoot where you have an uninterrupted boot cycle and that your settings and applications are ...
Enhanced Mobile Document Imaging (eMDI) User Guide
Page 30
... Settings and tap Menu > Restore Menu Defaults. • For computers capturing a document image with the camera, tap Start > Settings > System > Intermec Settings. Image appears grainy. Problems While Using eMDI Problem Possible Solution Problems capturing full-sized Set your saved images to Data Collection > Camera > Camera Settings and tap Menu > Restore Menu Defaults. 30 Enhanced...
... Settings and tap Menu > Restore Menu Defaults. • For computers capturing a document image with the camera, tap Start > Settings > System > Intermec Settings. Image appears grainy. Problems While Using eMDI Problem Possible Solution Problems capturing full-sized Set your saved images to Data Collection > Camera > Camera Settings and tap Menu > Restore Menu Defaults. 30 Enhanced...
Enhanced Mobile Document Imaging (eMDI) User Guide
Page 31
... background which is acceptable. Continue to capture the document again. eMDI never captures an image. Enhanced Mobile Document Imaging (eMDI) User Guide 31 Problems While Using eMDI (continued) Problem Possible Solution Laser frame flashes and is Place the document on the document, but uniform and has higher contrast with the document. Reduce...
... background which is acceptable. Continue to capture the document again. eMDI never captures an image. Enhanced Mobile Document Imaging (eMDI) User Guide 31 Problems While Using eMDI (continued) Problem Possible Solution Laser frame flashes and is Place the document on the document, but uniform and has higher contrast with the document. Reduce...
70 Series Mobile Computer User Manual
Page 8
... or Multiple Computers Using the SmartSystems Console .110 Update Individual Mobile Computers Using a microSD Card 112 8 Troubleshoot and Maintain the Computer 113 About the Intermec Dashboard 114 Troubleshoot Your Mobile Computer 115 Troubleshoot the Wi-Fi Connection 115 Troubleshoot 802.1x Security 116 Check 802.11 Network Status 117 Troubleshoot... Reading Bar Codes 119 Use ScanDiagnostic to Troubleshoot the Scanner 120 Troubleshoot Operating the Computer 121 Troubleshoot RFID Problems 122 viii 70 Series Mobile Computer User Manual
... or Multiple Computers Using the SmartSystems Console .110 Update Individual Mobile Computers Using a microSD Card 112 8 Troubleshoot and Maintain the Computer 113 About the Intermec Dashboard 114 Troubleshoot Your Mobile Computer 115 Troubleshoot the Wi-Fi Connection 115 Troubleshoot 802.1x Security 116 Check 802.11 Network Status 117 Troubleshoot... Reading Bar Codes 119 Use ScanDiagnostic to Troubleshoot the Scanner 120 Troubleshoot Operating the Computer 121 Troubleshoot RFID Problems 122 viii 70 Series Mobile Computer User Manual
70 Series Mobile Computer User Manual
Page 18
... read and write RFID tags without the use of the user manual supports Intermec RFID-enabled computers: CN70 RFID, CN70e RFID, and CK70 RFID. For more information, see "Troubleshoot RFID Problems" on page 31. About the Computer Features CK70 and CK71 Back View Imager Camera Imager Camera Left speaker port IrDA port Battery...
... read and write RFID tags without the use of the user manual supports Intermec RFID-enabled computers: CN70 RFID, CN70e RFID, and CK70 RFID. For more information, see "Troubleshoot RFID Problems" on page 31. About the Computer Features CK70 and CK71 Back View Imager Camera Imager Camera Left speaker port IrDA port Battery...
70 Series Mobile Computer User Manual
Page 40
...the phone stays on . You must press Power or apply external power to -Work light blinks, your computer may be experiencing a problem. You can press the m button at the top of the screen. The computer shuts down all radios, and internal devices stay ... Options menu is customizable. The screen turns off everything. Tap the screen to receive calls. The Intermec Power Options screen is cancelled. About the Computer Features Intermec Power Options (Continued) Option Suspend Reboot Cancel Screen Off Shutdown Description Medium power saving mode. Lowest power...
...the phone stays on . You must press Power or apply external power to -Work light blinks, your computer may be experiencing a problem. You can press the m button at the top of the screen. The computer shuts down all radios, and internal devices stay ... Options menu is customizable. The screen turns off everything. Tap the screen to receive calls. The Intermec Power Options screen is cancelled. About the Computer Features Intermec Power Options (Continued) Option Suspend Reboot Cancel Screen Off Shutdown Description Medium power saving mode. Lowest power...
70 Series Mobile Computer User Manual
Page 57
A UMTS network is available. A GPRS network is available. About the User Interface and Intermec Applications Title Bar Status Icon Descriptions (Continued) Icon Description There is active. Connecting to an EDGE network. An EDGE connection is a problem with the ActiveSync synchronization. Bluetooth is available, but not connected, and no networks are detected. 70 Series...
A UMTS network is available. A GPRS network is available. About the User Interface and Intermec Applications Title Bar Status Icon Descriptions (Continued) Icon Description There is active. Connecting to an EDGE network. An EDGE connection is a problem with the ActiveSync synchronization. Bluetooth is available, but not connected, and no networks are detected. 70 Series...
70 Series Mobile Computer User Manual
Page 61
...see a message that changes are saved and a check mark appears next to check your choice. About the User Interface and Intermec Applications Intermec Applications Available on modifying Profile Settings options, see "Check 802.11 Network Status" on page 66. For more information, see...For more information, see IP30 Handheld RFID Reader User Guide. Wireless Printing Use the Wireless Printing application to connect to troubleshoot problems with the internal or external scanner. Profile Settings Use Profile Settings to a Bluetooth Printer" on page 120. Wireless Readers ...
...see a message that changes are saved and a check mark appears next to check your choice. About the User Interface and Intermec Applications Intermec Applications Available on modifying Profile Settings options, see "Check 802.11 Network Status" on page 66. For more information, see...For more information, see IP30 Handheld RFID Reader User Guide. Wireless Printing Use the Wireless Printing application to connect to troubleshoot problems with the internal or external scanner. Profile Settings Use Profile Settings to a Bluetooth Printer" on page 120. Wireless Readers ...
70 Series Mobile Computer User Manual
Page 120
... from a master computer to one or more client computers. For more client computers through a vendor. Manage the Computer Using SmartSystems Intermec SmartSystems is a software platform that allows you to help you manage your devices. The SmartSystems console displays all SmartSystems-enabled computers and... is essential to have an easy way to manage updates, configure all of the devices, and remotely troubleshoot problems. Intermec provides a free device management software platform called SmartSystems to copy the settings and parameters from a central server. Manage...
... from a master computer to one or more client computers. For more client computers through a vendor. Manage the Computer Using SmartSystems Intermec SmartSystems is a software platform that allows you to help you manage your devices. The SmartSystems console displays all SmartSystems-enabled computers and... is essential to have an easy way to manage updates, configure all of the devices, and remotely troubleshoot problems. Intermec provides a free device management software platform called SmartSystems to copy the settings and parameters from a central server. Manage...
70 Series Mobile Computer User Manual
Page 127
You will also find a possible solution. 8 Troubleshoot and Maintain the Computer If you encounter any problems while using the 70 Series computer, look in this chapter to find information on routine maintenance. 113
You will also find a possible solution. 8 Troubleshoot and Maintain the Computer If you encounter any problems while using the 70 Series computer, look in this chapter to find information on routine maintenance. 113
70 Series Mobile Computer User Manual
Page 128
... devices. Troubleshoot and Maintain the Computer About the Intermec Dashboard The Intermec Dashboard is designed to prevent downtime. Intermec Dashboard displays information such as the operating system, firmware, and hardware configuration. • Press the Intermec Dashboard button (m) on the computer keypad. For ... monitor the health of your mobile computers to provide proactive monitoring of a problem to the SmartSystems online help. 114 70 Series Mobile Computer User Manual Intermec Dashboard Main Screen Intermec Dashboard is hardware or software related. Chapter 8 -
... devices. Troubleshoot and Maintain the Computer About the Intermec Dashboard The Intermec Dashboard is designed to prevent downtime. Intermec Dashboard displays information such as the operating system, firmware, and hardware configuration. • Press the Intermec Dashboard button (m) on the computer keypad. For ... monitor the health of your mobile computers to provide proactive monitoring of a problem to the SmartSystems online help. 114 70 Series Mobile Computer User Manual Intermec Dashboard Main Screen Intermec Dashboard is hardware or software related. Chapter 8 -
70 Series Mobile Computer User Manual
Page 129
Chapter 8 - Intermec is connected to the Move closer to an access point or to a different location network and you move to a new site to to reestablish communications ... collect data. Troubleshoot and Maintain the Computer Troubleshoot Your Mobile Computer Use the troubleshooting tables in to 15 emulation session. Problems with to the network. make sure the host is suspended. In a TCP/IP direct connect network, minutes or longer), it can no longer turn on ...
Chapter 8 - Intermec is connected to the Move closer to an access point or to a different location network and you move to a new site to to reestablish communications ... collect data. Troubleshoot and Maintain the Computer Troubleshoot Your Mobile Computer Use the troubleshooting tables in to 15 emulation session. Problems with to the network. make sure the host is suspended. In a TCP/IP direct connect network, minutes or longer), it can no longer turn on ...
70 Series Mobile Computer User Manual
Page 130
...server. • on the authentication server. You receive a message saying Date and time are allowed and the group policy is "INTERMEC." For help, see the documentation that shipped with the server. Make sure the network name matches the access point network name. Troubleshoot...Reenter the date and time, and then save your network, such as an incorrect password. Troubleshoot and Maintain the Computer Problems with 802.1x Security Problem Solution The computer indicates it is turned on authentication server. Make sure that will prevent you perform a clean boot. Chapter...
...server. • on the authentication server. You receive a message saying Date and time are allowed and the group policy is "INTERMEC." For help, see the documentation that shipped with the server. Make sure the network name matches the access point network name. Troubleshoot...Reenter the date and time, and then save your network, such as an incorrect password. Troubleshoot and Maintain the Computer Problems with 802.1x Security Problem Solution The computer indicates it is turned on authentication server. Make sure that will prevent you perform a clean boot. Chapter...
70 Series Mobile Computer User Manual
Page 133
... go to check the symbologies. Scan a bar code label that you release a Scan button or The Good Read light will remain on ." Use Intermec Settings to Start > Settings > Systems > Data Collection > Scanner Settings. Expand Data Collection > Symbologies beneath devices listed (scanner, virtual wedge) to... expecting input from being able to read the bar • Aim the scanner beam to replace the label that may be a problem. Hardware trigger should be disabled in code label. one of the bar code label. Run the ScanDiagnostic application to use continuous/edge...
... go to check the symbologies. Scan a bar code label that you release a Scan button or The Good Read light will remain on ." Use Intermec Settings to Start > Settings > Systems > Data Collection > Scanner Settings. Expand Data Collection > Symbologies beneath devices listed (scanner, virtual wedge) to... expecting input from being able to read the bar • Aim the scanner beam to replace the label that may be a problem. Hardware trigger should be disabled in code label. one of the bar code label. Run the ScanDiagnostic application to use continuous/edge...
70 Series Mobile Computer User Manual
Page 134
... label to exit. 120 70 Series Mobile Computer User Manual Use ScanDiagnostic to Troubleshoot the Scanner Use the ScanDiagnostic application to troubleshoot problems such as the inability to read . obscured. The application checks to make sure the scanner is enabled and checks settings to ...does not match the data encoded in a symbology other than the label's actual symbology. Troubleshoot and Maintain the Computer Problems Reading Bar Codes (Continued) Problem Solution The scanner does not read bar code labels very quickly. The computer may be faint or abrasive material to ...
... label to exit. 120 70 Series Mobile Computer User Manual Use ScanDiagnostic to Troubleshoot the Scanner Use the ScanDiagnostic application to troubleshoot problems such as the inability to read . obscured. The application checks to make sure the scanner is enabled and checks settings to ...does not match the data encoded in a symbology other than the label's actual symbology. Troubleshoot and Maintain the Computer Problems Reading Bar Codes (Continued) Problem Solution The scanner does not read bar code labels very quickly. The computer may be faint or abrasive material to ...
70 Series Mobile Computer User Manual
Page 135
Problems Operating the Computer Problem Solution You press the Power button Try the following solutions: and nothing happens. For help, see "Align the Screen" on page 110. • If the ... "Cold Boot the Computer" on page 16. enter data. • Press the Power button and select Reboot from being able to troubleshoot problems that may be accurate. Align your Intermec representative for help. The accelerometer does not You may have locked a modifier key on the keypad or you can necessary key sequence...
Problems Operating the Computer Problem Solution You press the Power button Try the following solutions: and nothing happens. For help, see "Align the Screen" on page 110. • If the ... "Cold Boot the Computer" on page 16. enter data. • Press the Power button and select Reboot from being able to troubleshoot problems that may be accurate. Align your Intermec representative for help. The accelerometer does not You may have locked a modifier key on the keypad or you can necessary key sequence...
70 Series Mobile Computer User Manual
Page 136
For example, if you enter a too low value for RFID, see Intermec RFID Demo User Guide. Troubleshoot and Maintain the Computer Troubleshoot RFID Problems Use this section to troubleshoot problems that reader settings are either holding the tag properly or that the Reader is On and ... still fails or the reader show up not connected under Application Connection, then try a warm boot of the computer. Problems while working with RFID Problem Solution Intermec RFID Try the following solutions: computer is unable to read RFID tags. • Verify that the tag works. ...
For example, if you enter a too low value for RFID, see Intermec RFID Demo User Guide. Troubleshoot and Maintain the Computer Troubleshoot RFID Problems Use this section to troubleshoot problems that reader settings are either holding the tag properly or that the Reader is On and ... still fails or the reader show up not connected under Application Connection, then try a warm boot of the computer. Problems while working with RFID Problem Solution Intermec RFID Try the following solutions: computer is unable to read RFID tags. • Verify that the tag works. ...
70 Series Mobile Computer User Manual
Page 137
Consult your application developer for information on your mobile computer, follow steps below: 1 Press the Intermec Dashboard (m) button to your problem in the "Troubleshoot Your Mobile Computer" on the back of the computer. The Information Details page displays information such as the... firmware version and the OS version. 70 Series Mobile Computer User Manual 123 If you do not use Intermec Terminal Emulator (ITE), ...
Consult your application developer for information on your mobile computer, follow steps below: 1 Press the Intermec Dashboard (m) button to your problem in the "Troubleshoot Your Mobile Computer" on the back of the computer. The Information Details page displays information such as the... firmware version and the OS version. 70 Series Mobile Computer User Manual 123 If you do not use Intermec Terminal Emulator (ITE), ...