Service Guide
Page 17
... codes. To access the online books, visit our Web site at: http://www.rs6000.ibm.com/resource/hardware_docs/ Related Publications The following publications are available: v The System Unit Safety...RS/6000 Enterprise Server Model H80 pSeries 660 Models 6H0 and Eserver 6H1 User's Guide, order number SA38-0565, contains information on how to repair system failures. Online Publications RS/6000 and pSeries publications are contained in which the RS/6000 Enterprise Server Model H80, pSeries 660 Models 6H0 Eserver and 6H1 may be installed. v The RS/6000 Enterprise Server Model H80...
... codes. To access the online books, visit our Web site at: http://www.rs6000.ibm.com/resource/hardware_docs/ Related Publications The following publications are available: v The System Unit Safety...RS/6000 Enterprise Server Model H80 pSeries 660 Models 6H0 and Eserver 6H1 User's Guide, order number SA38-0565, contains information on how to repair system failures. Online Publications RS/6000 and pSeries publications are contained in which the RS/6000 Enterprise Server Model H80, pSeries 660 Models 6H0 Eserver and 6H1 may be installed. v The RS/6000 Enterprise Server Model H80...
Service Guide
Page 88
... 10, "Parts Information" on page 471). These codes may also be shown on the operator panel during this time. 70 Service Guide Codes that can appear on . Location codes may also display on the operator panel display during this time. 0xxx codes are installing or...a system processor is in error logs are displayed by normal diagnostics or error-isolation methods. The Power MAP deals with isolation of these servers. Control is initiated. A system processor takes over control when 91FF displays on the operator panel display. (Several 9xxx checkpoints are displayed ...
... 10, "Parts Information" on page 471). These codes may also be shown on the operator panel during this time. 70 Service Guide Codes that can appear on . Location codes may also display on the operator panel display during this time. 0xxx codes are installing or...a system processor is in error logs are displayed by normal diagnostics or error-isolation methods. The Power MAP deals with isolation of these servers. Control is initiated. A system processor takes over control when 91FF displays on the operator panel display. (Several 9xxx checkpoints are displayed ...
Service Guide
Page 93
...functioning. You have a symptom. Entry MAP Use the following parts one . If the MAPs indicate that the client IP addresses used by the server can be required. 2. In addition, the operating system configuration of call MAP 100 in the secondary I/O drawer with the non-functioning operator panel....be changed . Chapter 3. Online diagnostics perform additional functions, compared to the Start-of the system is displayed in the SP Systems Service Guide. 4. This ensures that does not prevent the system from booting and all the I /O drawer operator panel is the 3-digit number ...
...functioning. You have a symptom. Entry MAP Use the following parts one . If the MAPs indicate that the client IP addresses used by the server can be required. 2. In addition, the operating system configuration of call MAP 100 in the secondary I/O drawer with the non-functioning operator panel....be changed . Chapter 3. Online diagnostics perform additional functions, compared to the Start-of the system is displayed in the SP Systems Service Guide. 4. This ensures that does not prevent the system from booting and all the I /O drawer operator panel is the 3-digit number ...
Service Guide
Page 102
...that error log before you leave. If the system was set up according to the recommendations of the RS/6000 Enterprise Server Model H80 pSeries 660 Models 6H0 and 6H1 User's Eserver Guide, all the settings of reboot attempts to 0 (zero) 2. Use OS-Defined restart policy to No...POLICIES service aid. Surveillance Unattended start mode. Number of the service processor (except language) were saved by the user to monitor server operations and to attempt recoveries. Enable supplemental restart policy to No 3. The service processor menus are the service processor settings of ...
...that error log before you leave. If the system was set up according to the recommendations of the RS/6000 Enterprise Server Model H80 pSeries 660 Models 6H0 and 6H1 User's Eserver Guide, all the settings of reboot attempts to 0 (zero) 2. Use OS-Defined restart policy to No...POLICIES service aid. Surveillance Unattended start mode. Number of the service processor (except language) were saved by the user to monitor server operations and to attempt recoveries. Enable supplemental restart policy to No 3. The service processor menus are the service processor settings of ...
Service Guide
Page 168
...Attempt to NVRAM and device tree See the note on page 159. See the note on page 139. Add PS2 VPD to "ping" the target server using the SMS "Ping" utility. VPD and data communications with See the note on page 139. Because time-out durations are necessarily long to accommodate... request Refer to be down). Processor clock speed check measurement Primary I /O planar complete Create ISA node See the note on page 139. 150 Service Guide Add PS1 VPD to NVRAM and device tree See the note on page 139. I /O backplane. Create ISA reserved node See the note on page 139...
...Attempt to NVRAM and device tree See the note on page 159. See the note on page 139. Add PS2 VPD to "ping" the target server using the SMS "Ping" utility. VPD and data communications with See the note on page 139. Because time-out durations are necessarily long to accommodate... request Refer to be down). Processor clock speed check measurement Primary I /O planar complete Create ISA node See the note on page 139. 150 Service Guide Add PS1 VPD to NVRAM and device tree See the note on page 139. I /O backplane. Create ISA reserved node See the note on page 139...
Service Guide
Page 210
... of support for the device the error was reported against. 1. The password has been entered incorrectly. Example: 255.192.002.000 192 Service Guide Go to "MAP 1540: Minimum Configuration" on page 113 20D0 0010 Self-test failed on page 36 to allocate memory failed. Replace battery. ...Action/ Possible Failing FRU 20A8 0002 Cannot get gateway IP address Refer to Table 2 on page 148 using code E174. 20A8 0003 Cannot get server hardware address Refer to Table 2 on the system unit, then enter the password correctly. Table 5. system locked The password has been entered incorrectly ...
... of support for the device the error was reported against. 1. The password has been entered incorrectly. Example: 255.192.002.000 192 Service Guide Go to "MAP 1540: Minimum Configuration" on page 113 20D0 0010 Self-test failed on page 36 to allocate memory failed. Replace battery. ...Action/ Possible Failing FRU 20A8 0002 Cannot get gateway IP address Refer to Table 2 on page 148 using code E174. 20A8 0003 Cannot get server hardware address Refer to Table 2 on the system unit, then enter the password correctly. Table 5. system locked The password has been entered incorrectly ...
Service Guide
Page 382
...keyboard POST. This error code is generated by the customer performing "Problem Determination" in the RS/6000 Enterprise Server Model H80 pSeries 660 Models 6H0 Eserver and 6H1 User's Guide. Go to a keyboard entry. M0KB D000 The system hung during speaker POST. This error...Type 101 keyboard. This error code is generated by the customer performing "Problem Determination" in the RS/6000 Enterprise Server Model H80 pSeries 660 Eserver Models 6H0 and 6H1 User's Guide. Problem Determination Generated Error Codes Table 10. Type 102 keyboard. Keyboard M0KB D001 The system ...
...keyboard POST. This error code is generated by the customer performing "Problem Determination" in the RS/6000 Enterprise Server Model H80 pSeries 660 Models 6H0 Eserver and 6H1 User's Guide. Go to a keyboard entry. M0KB D000 The system hung during speaker POST. This error...Type 101 keyboard. This error code is generated by the customer performing "Problem Determination" in the RS/6000 Enterprise Server Model H80 pSeries 660 Eserver Models 6H0 and 6H1 User's Guide. Problem Determination Generated Error Codes Table 10. Type 102 keyboard. Keyboard M0KB D001 The system ...
Service Guide
Page 383
... failure. This error code is generated by the customer performing "Problem Determination" in the RS/6000 Enterprise Server Model H80 pSeries 660 Models 6H0 Eserver and 6H1 User's Guide. M0SC SI00 Unable to FRU Index 365 This error code is generated by the customer performing...89. Chapter 5. This error code is generated by the customer performing "Problem Determination" in the RS/6000 Enterprise Server Model H80 pSeries 660 Eserver Models 6H0 and 6H1 User's Guide. Error Code to load diagnostics. Go to "MAP 1540: Minimum code is generated by the customer...
... failure. This error code is generated by the customer performing "Problem Determination" in the RS/6000 Enterprise Server Model H80 pSeries 660 Models 6H0 Eserver and 6H1 User's Guide. M0SC SI00 Unable to FRU Index 365 This error code is generated by the customer performing...89. Chapter 5. This error code is generated by the customer performing "Problem Determination" in the RS/6000 Enterprise Server Model H80 pSeries 660 Eserver Models 6H0 and 6H1 User's Guide. Error Code to load diagnostics. Go to "MAP 1540: Minimum code is generated by the customer...
Service Guide
Page 388
... corrupt these settings to protect the usefulness of the service processor and the availability of the RS/6000 and pSeries Eserver Diagnostics Information for Multiple Bus Systems, SA38-0509. 370 Service Guide Saving and Restoring Service Processor Settings All the settings you for a password (if set ... the Service Processor Menus Remotely If your settings after OK appears in the "Introducing Tasks and Service Aids" section of the server. The service processor detects ring-indicate and prompts you use this AIX service aid for replicating these settings, or for backing ...
... corrupt these settings to protect the usefulness of the service processor and the availability of the RS/6000 and pSeries Eserver Diagnostics Information for Multiple Bus Systems, SA38-0509. 370 Service Guide Saving and Restoring Service Processor Settings All the settings you for a password (if set ... the Service Processor Menus Remotely If your settings after OK appears in the "Introducing Tasks and Service Aids" section of the server. The service processor detects ring-indicate and prompts you use this AIX service aid for replicating these settings, or for backing ...
Service Guide
Page 390
... if set from Menus Selecting this option will exit the service processor menus. You can re-enter the menus by service personnel to your server during setup You need the firmware version for example, your system administrator, network administrator, or service representative) to privileged users only. This ... you either update or repair the functions of the Main Menu is example information only. 372 Service Guide For an example, refer to access these menus. Main Menu At the top of your server. The system name, an optional field, is set , to "Service Processor Error Log" on the...
... if set from Menus Selecting this option will exit the service processor menus. You can re-enter the menus by service personnel to your server during setup You need the firmware version for example, your system administrator, network administrator, or service representative) to privileged users only. This ... you either update or repair the functions of the Main Menu is example information only. 372 Service Guide For an example, refer to access these menus. Main Menu At the top of your server. The system name, an optional field, is set , to "Service Processor Error Log" on the...
Service Guide
Page 396
...on your choice. v Ring-Indicate Power-On Menu RING-INDICATE POWER-ON MENU 1. Number of the server after a power failure. Return to confirm your screen. 378 Service Guide Return to set through the System Management Services (SMS) menus. Refresh Modem Settings 98. Reboot/Restart Policy... Setup Menu 4. If ring-indicate power-on is enabled and call -in is used on servers that control boot options are ...
...on your choice. v Ring-Indicate Power-On Menu RING-INDICATE POWER-ON MENU 1. Number of the server after a power failure. Return to confirm your screen. 378 Service Guide Return to set through the System Management Services (SMS) menus. Refresh Modem Settings 98. Reboot/Restart Policy... Setup Menu 4. If ring-indicate power-on is enabled and call -in is used on servers that control boot options are ...
Service Guide
Page 402
... Repeat Gard: Currently Enabled 1. Bring-up failure 2. v Memory Configuration/Deconfiguration Menu These menus allow the user to Previous Menu 384 Service Guide Return to change the system memory configuration. If it passes testing during the boot process, and if they pass, they are in the .... When this option is enabled by disabling Repeat Gard, it remains online if it is necessary to the following Web address: http://www-1.ibm.com/servers/aix/library/. Type the number of failures. Memory riser card 2 98. CPU Repeat Gard is selected, a menu displays, showing the ...
... Repeat Gard: Currently Enabled 1. Bring-up failure 2. v Memory Configuration/Deconfiguration Menu These menus allow the user to Previous Menu 384 Service Guide Return to change the system memory configuration. If it passes testing during the boot process, and if they pass, they are in the .... When this option is enabled by disabling Repeat Gard, it remains online if it is necessary to the following Web address: http://www-1.ibm.com/servers/aix/library/. Type the number of failures. Memory riser card 2 98. CPU Repeat Gard is selected, a menu displays, showing the ...
Service Guide
Page 412
...execute successfully. The service or administration center representatives need this number to make direct contact with call -in phone number. 394 Service Guide Customer System Telephone Number: Currently Unassigned 98. For test purposes, use a test number, which you can change later. See ...that takes calls from your service provider for problem investigation. The service center usually includes a computer that receives problem calls from servers. This computer is the telephone number left on page 406 for information about the format and catcher computers, refer to the ...
...execute successfully. The service or administration center representatives need this number to make direct contact with call -in phone number. 394 Service Guide Customer System Telephone Number: Currently Unassigned 98. For test purposes, use a test number, which you can change later. See ...that takes calls from your service provider for problem investigation. The service center usually includes a computer that receives problem calls from servers. This computer is the telephone number left on page 406 for information about the format and catcher computers, refer to the ...
Service Guide
Page 416
...on methods: v Power-on switch v Service processor menus Privileged users can call . The system powers on without answering the call the server to activate ring detection by selecting the System Control Power Menu option from the main menu and then selecting the Power-on System option ... system returns to Enable/Disable Unattended Start Mode on sequence if a failed boot attempt is restored. v Fast/slow boot (IPL) settings 398 Service Guide The service processor can operate a timer, much like the wake-up to a failed boot attempt The service processor initiates a power-on page 378...
...on methods: v Power-on switch v Service processor menus Privileged users can call . The system powers on without answering the call the server to activate ring detection by selecting the System Control Power Menu option from the main menu and then selecting the Power-on System option ... system returns to Enable/Disable Unattended Start Mode on sequence if a failed boot attempt is restored. v Fast/slow boot (IPL) settings 398 Service Guide The service processor can operate a timer, much like the wake-up to a failed boot attempt The service processor initiates a power-on page 378...
Service Guide
Page 418
... Yes1 No1 Yes1 Yes No No1 No Yes Restarts Yes1 No1 Restarts Yes1 Yes Restarts 1 Service processor default 2 AIX default 400 Service Guide The following table describes the relationship among the operating system and service processor restart controls: OS Automatic reboot/restart after crash setting None None... True True True True Service processor to the problem causing the restart). If set to yes, the service processor restarts the server when the operating system loses control and either: The Use OS-Defined restart policy is set to no automatic restart policy.
... Yes1 No1 Yes1 Yes No No1 No Yes Restarts Yes1 No1 Restarts Yes1 Yes Restarts 1 Service processor default 2 AIX default 400 Service Guide The following table describes the relationship among the operating system and service processor restart controls: OS Automatic reboot/restart after crash setting None None... True True True True Service processor to the problem causing the restart). If set to yes, the service processor restarts the server when the operating system loses control and either: The Use OS-Defined restart policy is set to no automatic restart policy.
Service Guide
Page 420
...up the image onto diskette from an ftp server or NFS-mounting the directory on diskettes. The Web address is: http://www.rs6000.ibm.com/support/micro The firmware level is available...server, for checking the firmware level. displays the firmware level that is denoted by either DOS format or AIX (backup) format: v If downloading to a PC, download the DOS image and follow the instructions to a pSeries or RS/6000...the following commands: 402 Service Guide After the update file has been written to get the image from another server and restoring it by entering the following steps: 1.
...up the image onto diskette from an ftp server or NFS-mounting the directory on diskettes. The Web address is: http://www.rs6000.ibm.com/support/micro The firmware level is available...server, for checking the firmware level. displays the firmware level that is denoted by either DOS format or AIX (backup) format: v If downloading to a PC, download the DOS image and follow the instructions to a pSeries or RS/6000...the following commands: 402 Service Guide After the update file has been written to get the image from another server and restoring it by entering the following steps: 1.
Service Guide
Page 426
.... This capability can be active. The service processor immediately begins mirroring service processor menus. 408 Service Guide This local terminal can be connected directly to enable console mirroring. The local user selects the option to your server or connected through another modem. Console Mirroring Console mirroring is already in progress. 2. When console...
.... This capability can be active. The service processor immediately begins mirroring service processor menus. 408 Service Guide This local terminal can be connected directly to enable console mirroring. The local user selects the option to your server or connected through another modem. Console Mirroring Console mirroring is already in progress. 2. When console...
Service Guide
Page 430
The remote session can be mirrored on , and exited upon power-on the local ASCII console if the server is so equipped and the user enables this option. Bring-Up Phase This phase is entered upon loading of the operating system. If the specified ... this function. The service processor issues an error report with the last-reported boot status and any command issued by the system processor. 412 Service Guide The standby phase components are as follows: v Retry request check The service processor checks to see if the previous boot attempt failed. v Dial out The...
The remote session can be mirrored on , and exited upon power-on the local ASCII console if the server is so equipped and the user enables this option. Bring-Up Phase This phase is entered upon loading of the operating system. If the specified ... this function. The service processor issues an error report with the last-reported boot status and any command issued by the system processor. 412 Service Guide The standby phase components are as follows: v Retry request check The service processor checks to see if the previous boot attempt failed. v Dial out The...
Service Guide
Page 434
... had set the password from either the service processor or System Management Services menus. After the password is necessary on servers that allows the setting of a password. Use this option to instruct the service processor to the options shown on ...processor and System Management Services automatically use the same password. Password Utilities Entering this selection permits access to restore the power state of the server after a power failure. Each option on the following screen: Password Utilities 1 Set Privileged Access-Password 2 Remove Privileged-Access Password 3 ...
... had set the password from either the service processor or System Management Services menus. After the password is necessary on servers that allows the setting of a password. Use this option to instruct the service processor to the options shown on ...processor and System Management Services automatically use the same password. Password Utilities Entering this selection permits access to restore the power state of the server after a power failure. Each option on the following screen: Password Utilities 1 Set Privileged Access-Password 2 Remove Privileged-Access Password 3 ...
Service Guide
Page 436
...] [9.3.146.171] [0.0.0.0] [255.255.255.0] ===> .------. |X=Exit| `------' To set the gateway IP address to the following : 1. Gateway IP Address 4. Attention: If the client system and the server are on the next screen. Enter the address on the same subnet, set an address using this menu, do the following : IP Parameters 1. IP Parameters...
...] [9.3.146.171] [0.0.0.0] [255.255.255.0] ===> .------. |X=Exit| `------' To set the gateway IP address to the following : 1. Gateway IP Address 4. Attention: If the client system and the server are on the next screen. Enter the address on the same subnet, set an address using this menu, do the following : IP Parameters 1. IP Parameters...