Hardware Maintenance Manual
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... Computer exploded view 28 A40/A40P/A40i system board layout . . . . . 29 System board locations 29 System board jumper settings 29 Clear CMOS/Flash Boot Block Recovery. . . 30 Processor Speed Settings 30 System board memory 30 Installing memory 30 © Copyright IBM Corp. 2000 PCI extender card removal 31 Replacing a system board 31 Replacing a processor 32 Replacing the speaker 32 Power supply 33 20-pin main power supply connection . . . . 33 Power supply removal 34 Chapter 6. Type 6840, 6841 . . 84 Recovery CDs Win 2000 - hard drive 12 Iomega Zip drive test 12 Asset EEPROM...
... Computer exploded view 28 A40/A40P/A40i system board layout . . . . . 29 System board locations 29 System board jumper settings 29 Clear CMOS/Flash Boot Block Recovery. . . 30 Processor Speed Settings 30 System board memory 30 Installing memory 30 © Copyright IBM Corp. 2000 PCI extender card removal 31 Replacing a system board 31 Replacing a processor 32 Replacing the speaker 32 Power supply 33 20-pin main power supply connection . . . . 33 Power supply removal 34 Chapter 6. Type 6840, 6841 . . 84 Recovery CDs Win 2000 - hard drive 12 Iomega Zip drive test 12 Asset EEPROM...
Hardware Maintenance Manual
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... servicing might cause false errors and unnecessary replacement of the system board. Check all external devices. 2. Data or programs can be defective. 001 1. Notes: v Type 2271/6840/6841 computers default to determine and obtain the latest level BIOS, see "Setup Utility program" on the system. For more information on how to come up quiet (no beep and no memory count and checkpoint code display) when no error...
... servicing might cause false errors and unnecessary replacement of the system board. Check all external devices. 2. Data or programs can be defective. 001 1. Notes: v Type 2271/6840/6841 computers default to determine and obtain the latest level BIOS, see "Setup Utility program" on the system. For more information on how to come up quiet (no beep and no memory count and checkpoint code display) when no error...
Hardware Maintenance Manual
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... network) v Automatic power-on startup v System Management (SM) BIOS and SM software v Ability to store POST hardware test results © Copyright IBM Corp. 2000 3 v Type 6840 is called Serial Port Ring Detect for an external modem and Modem Ring Detect for system programs Internal drives v 3.5-inch, 1.44 MB diskette drive v Internal hard disk drive v EIDE CD or DVD drive (some models) Video controller v Dynamic video memory technology v Accelerated graphics port (AGP) adapter (some models) Audio subsystem 16-bit integrated Sound Blaster Pro compatible audio subsystem Connectivity...
... network) v Automatic power-on startup v System Management (SM) BIOS and SM software v Ability to store POST hardware test results © Copyright IBM Corp. 2000 3 v Type 6840 is called Serial Port Ring Detect for an external modem and Modem Ring Detect for system programs Internal drives v 3.5-inch, 1.44 MB diskette drive v Internal hard disk drive v EIDE CD or DVD drive (some models) Video controller v Dynamic video memory technology v Accelerated graphics port (AGP) adapter (some models) Audio subsystem 16-bit integrated Sound Blaster Pro compatible audio subsystem Connectivity...
Hardware Maintenance Manual
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... lockable cable v Startup sequence control v Startup without diskette drive, keyboard, or mouse v Unattended start mode v Diskette and hard disk I/O control v Serial and parallel port I/O control v Security profile by device IBM preinstalled software This computer might come with Service Pack 6 v Microsoft Windows 98 SE v Microsoft Millennium Operating systems (tested for compatibility, check the Web site of the operating system vendor. 4 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer To determine if an operating system has been tested for...
... lockable cable v Startup sequence control v Startup without diskette drive, keyboard, or mouse v Unattended start mode v Diskette and hard disk I/O control v Serial and parallel port I/O control v Security profile by device IBM preinstalled software This computer might come with Service Pack 6 v Microsoft Windows 98 SE v Microsoft Millennium Operating systems (tested for compatibility, check the Web site of the operating system vendor. 4 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer To determine if an operating system has been tested for...
Hardware Maintenance Manual
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... Data v Devices and I/O Ports v Start Options v Date and Time v System Security v Advanced Setup v Power Management To run the Setup Utility program, use lights go off. 2. The Setup Utility (configuration) program is complete. Power-on the computer you are servicing. POST Beep Codes - Power-off the computer and wait for use. . . . . . 13 The following procedure. 1. Error Code Format v Diagnostics program v Recovery utility - Running the Setup Utility program might exist on the computer. © Copyright IBM Corp. 2000 7 hard drive 12 Iomega Zip drive test 12...
... Data v Devices and I/O Ports v Start Options v Date and Time v System Security v Advanced Setup v Power Management To run the Setup Utility program, use lights go off. 2. The Setup Utility (configuration) program is complete. Power-on the computer you are servicing. POST Beep Codes - Power-off the computer and wait for use. . . . . . 13 The following procedure. 1. Error Code Format v Diagnostics program v Recovery utility - Running the Setup Utility program might exist on the computer. © Copyright IBM Corp. 2000 7 hard drive 12 Iomega Zip drive test 12...
Hardware Maintenance Manual
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... F1. System info 3. v Select Support. 3. v Partial recovery This utility reformats the hard drive and restores the Windows operating system and all original files. v Select Diagnostics from the ″Downloadable files by Category″ pull-down menu. When finished, select System Summary to the self-starting utility download and instructions. 8 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer At startup, after the machine tests the SIMM/DIMM memory (if Power-on page 37. This...
... F1. System info 3. v Select Support. 3. v Partial recovery This utility reformats the hard drive and restores the Windows operating system and all original files. v Select Diagnostics from the ″Downloadable files by Category″ pull-down menu. When finished, select System Summary to the self-starting utility download and instructions. 8 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer At startup, after the machine tests the SIMM/DIMM memory (if Power-on page 37. This...
Hardware Maintenance Manual
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... run the Start SMART Hard Disk Test and then continue with a visual representation of completion status. v Performs all data is a non-recoverable process. Important: Make sure that performs the following steps. Select the UTILITY option on the toolbar and press Enter. 2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions. v Select Utility v Select Asset EEPROM Backup 12 Hardware Maintenance Manual A40 Type 6840 A40P Type...
... run the Start SMART Hard Disk Test and then continue with a visual representation of completion status. v Performs all data is a non-recoverable process. Important: Make sure that performs the following steps. Select the UTILITY option on the toolbar and press Enter. 2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions. v Select Utility v Select Asset EEPROM Backup 12 Hardware Maintenance Manual A40 Type 6840 A40P Type...
Hardware Maintenance Manual
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...Installing Options Input/Output connectors 15 Removing the cover 15 Internal drive removal and replacement . . . . . 16 Installing internal drives in bays 1, 2, 3 and 4 . . 17 CD-ROM drive jumper settings. . . . . . 18 Installing internal drives in bays 5, 6 and 7 . . . 18 Hard disk drive jumper settings . . . . . 21 Installing a security U-bolt 21 Input/Output connectors Installing adapters 22 Adapter slots 22 AGP adapter 24 Audio adapter 25 ADSL modem 25 Home PNA network adapter 25 Replacing the cover 26 2 1 1 2 1 Power connector 2 Mouse connector 3 Keyboard connector 4 USB...
...Installing Options Input/Output connectors 15 Removing the cover 15 Internal drive removal and replacement . . . . . 16 Installing internal drives in bays 1, 2, 3 and 4 . . 17 CD-ROM drive jumper settings. . . . . . 18 Installing internal drives in bays 5, 6 and 7 . . . 18 Hard disk drive jumper settings . . . . . 21 Installing a security U-bolt 21 Input/Output connectors Installing adapters 22 Adapter slots 22 AGP adapter 24 Audio adapter 25 ADSL modem 25 Home PNA network adapter 25 Replacing the cover 26 2 1 1 2 1 Power connector 2 Mouse connector 3 Keyboard connector 4 USB...
Hardware Maintenance Manual
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...Remove the AGP adapter. 2. Jumper CMOS Reset Setting 2-3 1-2 (D) Description CMOS Reset/Flash Recovery Mode Normal Mode Note: The A40/A40P/A40i CMOS clear/recovery jumper pins are not already open, open them. 30 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer There are determined by the processor. System board memory Installing memory When installing DIMMs, the following : 1. v Use 3.3 V, 133 MHz, unbuffered, SDRAM non-parity DIMMs. v Use only 64, 128, or 256 MB DIMMs in the System Board layout. Processor Speed Settings Processor...
...Remove the AGP adapter. 2. Jumper CMOS Reset Setting 2-3 1-2 (D) Description CMOS Reset/Flash Recovery Mode Normal Mode Note: The A40/A40P/A40i CMOS clear/recovery jumper pins are not already open, open them. 30 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer There are determined by the processor. System board memory Installing memory When installing DIMMs, the following : 1. v Use 3.3 V, 133 MHz, unbuffered, SDRAM non-parity DIMMs. v Use only 64, 128, or 256 MB DIMMs in the System Board layout. Processor Speed Settings Processor...
Hardware Maintenance Manual
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...-run the diagnostic tests or you replace a hard disk drive (see "Setup Utility program" on page 75. If the same error code occurs again, replace the system board. © Copyright IBM Corp. 2000 37 The processor is listed first. Notes: v If you replace the system board (see "Beep symptoms" on page 1. v Check the hard disk drive jumper settings before you have available when servicing a computer. Symptom-to-FRU Index SIMM/DIMM/RIMM memory errors. . . . . . 37 Hard disk drive boot error 38 Diagnostic error codes 39 Beep...
...-run the diagnostic tests or you replace a hard disk drive (see "Setup Utility program" on page 75. If the same error code occurs again, replace the system board. © Copyright IBM Corp. 2000 37 The processor is listed first. Notes: v If you replace the system board (see "Beep symptoms" on page 1. v Check the hard disk drive jumper settings before you have available when servicing a computer. Symptom-to-FRU Index SIMM/DIMM/RIMM memory errors. . . . . . 37 Hard disk drive boot error 38 Diagnostic error codes 39 Beep...
Hardware Maintenance Manual
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...-XXX System Configuration/Setup error 001-032-XXX System Device Controller failure 001-034-XXX System Device Buffer Allocation failure 001-035-XXX System Device Reset condition detected 001-036-XXX System Register error FRU/Action 1. Flash the system 2. System board 1. System board 1. System board 1. System board 1. Re-run test 3. If a component is called out in warning statement 4. Component under function test 1. Run Setup 2. System board 40 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...
...-XXX System Configuration/Setup error 001-032-XXX System Device Controller failure 001-034-XXX System Device Buffer Allocation failure 001-035-XXX System Device Reset condition detected 001-036-XXX System Register error FRU/Action 1. Flash the system 2. System board 1. System board 1. System board 1. System board 1. Re-run test 3. If a component is called out in warning statement 4. Component under function test 1. Run Setup 2. System board 40 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...
Hardware Maintenance Manual
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...-XXX Serial port Timeout/Parity error 1. Wrap plug 2. System board 011-03X-XXX 011-04X-XXX Serial port failure 1. System board 011-195-XXX Serial port Test aborted by user 1. Information 2. Re-start the test, if necessary 011-196-XXX 1. Go to reset the log file 011-197-XXX Serial port test warning 1. Remove external serial device, if present 2. Re-run test 3. Component under function test 011-2XX-XXX Serial port signal failure 1. Replace component under test 011-198-XXX Serial port test aborted 1. Run setup, enable port 3. Make...
...-XXX Serial port Timeout/Parity error 1. Wrap plug 2. System board 011-03X-XXX 011-04X-XXX Serial port failure 1. System board 011-195-XXX Serial port Test aborted by user 1. Information 2. Re-start the test, if necessary 011-196-XXX 1. Go to reset the log file 011-197-XXX Serial port test warning 1. Remove external serial device, if present 2. Re-run test 3. Component under function test 011-2XX-XXX Serial port signal failure 1. Replace component under test 011-198-XXX Serial port test aborted 1. Run setup, enable port 3. Make...
Hardware Maintenance Manual
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...System board 1. Re-run test 3. Flash the system and re-test 3. Run Setup, enable port 2. Replace component under test 1. System board 1. System board 1. Re-start the test to the ″Undetermined problems″ section 2. Remove USB device(s) and re-test 2. System board 1. No action 1. Information 2. Flash the system and re-test 3. Remove external parallel device, if present 2. System board 46 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer System board 1. Re-start the test, if necessary 1. Diagnostic Error Code 014...
...System board 1. Re-run test 3. Flash the system and re-test 3. Run Setup, enable port 2. Replace component under test 1. System board 1. System board 1. Re-start the test to the ″Undetermined problems″ section 2. Remove USB device(s) and re-test 2. System board 1. No action 1. Information 2. Flash the system and re-test 3. Remove external parallel device, if present 2. System board 46 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer System board 1. Re-start the test, if necessary 1. Diagnostic Error Code 014...
Hardware Maintenance Manual
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... is connected and/or enabled 2. System board 1. Go to the ″Undetermined problems″ section 1. Flash the system and re-test 3. Flash the system 2. Replace component under test 1. Run memory test 4. System board 1. Re-start the test to -FRU Index 47 Run setup and check for conflicts 2. Diagnostic Error Code 015-002-XXX USB port Timeout 015-015-XXX USB port External Loopback failure 015-027-XXX USB port Configuration/Setup error 015-032-XXX USB port Device Controller failure 015-034-XXX USB port buffer allocation failure 015...
... is connected and/or enabled 2. System board 1. Go to the ″Undetermined problems″ section 1. Flash the system and re-test 3. Flash the system 2. Replace component under test 1. Run memory test 4. System board 1. Re-start the test to -FRU Index 47 Run setup and check for conflicts 2. Diagnostic Error Code 015-002-XXX USB port Timeout 015-015-XXX USB port External Loopback failure 015-027-XXX USB port Configuration/Setup error 015-032-XXX USB port Device Controller failure 015-034-XXX USB port buffer allocation failure 015...
Hardware Maintenance Manual
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...;Undetermined problems″ section 2. IDE signal cable 2. IDE device 4. Make sure the component that is called out in warning statement 4. Component that is called out, make sure it is connected and/or enabled 2. Go to the ″Undetermined problems″ section 2. Riser card, if installed 3. System board 1. No action Chapter 6. Diagnostic Error Code 020-199-XXX PCI test failed, cause unknown 020-262-XXX PCI system error 025...
...;Undetermined problems″ section 2. IDE signal cable 2. IDE device 4. Make sure the component that is called out in warning statement 4. Component that is called out, make sure it is connected and/or enabled 2. Go to the ″Undetermined problems″ section 2. Riser card, if installed 3. System board 1. No action Chapter 6. Diagnostic Error Code 020-199-XXX PCI test failed, cause unknown 020-262-XXX PCI system error 025...
Hardware Maintenance Manual
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...50 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer Re-run test 3. RAID adapter card, if installed 4. System board 1. Check power supply 3. SCSI device 4. Go to reset the log file 1. Replace component under test 1. SCSI signal cable 2. Check power supply 3. Information 2. Re-start the test to the ″Undetermined problems″ section 1. Re-start the test, if necessary 1. Flash the system 3. Make sure the component that is called out is connected and/or enabled 2. RAID device 3. Diagnostic Error...
...50 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer Re-run test 3. RAID adapter card, if installed 4. System board 1. Check power supply 3. SCSI device 4. Go to reset the log file 1. Replace component under test 1. SCSI signal cable 2. Check power supply 3. Information 2. Re-start the test to the ″Undetermined problems″ section 1. Re-start the test, if necessary 1. Flash the system 3. Make sure the component that is called out is connected and/or enabled 2. RAID device 3. Diagnostic Error...
Hardware Maintenance Manual
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... Flash Recovery using Boot Block. Run Configuration. Covers were removed from the computer 177 Corrupted Administrator Password 1. Enter the administrator password 184 No RFID Antenna 1. Set configuration and reinstall the boot sequence 186 1. Symptom-to access the computer Chapter 6. Run Setup. Check System Summary menu for the BIOS level needed, then perform the flash update. 2. Riser card 17X, 18X 1. System Board 183 1. System Board 167 Microprocessor installed that Ethernet and Alert on page 7.) 2. Run Setup. C2 Security 175 1. POST Error Code...
... Flash Recovery using Boot Block. Run Configuration. Covers were removed from the computer 177 Corrupted Administrator Password 1. Enter the administrator password 184 No RFID Antenna 1. Set configuration and reinstall the boot sequence 186 1. Symptom-to access the computer Chapter 6. Run Setup. Check System Summary menu for the BIOS level needed, then perform the flash update. 2. Riser card 17X, 18X 1. System Board 183 1. System Board 167 Microprocessor installed that Ethernet and Alert on page 7.) 2. Run Setup. C2 Security 175 1. POST Error Code...
Hardware Maintenance Manual
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... see "Hard disk drive boot error" on page 7.) 1. Diskette Cable 1. Display 1. System Board 4. Rerun diagnostics. 5. Diskette Drive 2. Display 1. System Board 2. Video Adapter (if installed) 5. System Board 1. Multiport/2 Adapter Chapter 6. If necessary, set ISA adapters to Not available to allow PCI adapters to -FRU Index 65 Possible hard disk drive problem; BSC Adapter 1. SCSI Device 2. 16-bit AT Fast SCSU adapter 3. Run Setup and verify video configuration settings 3. Symptom-to properly configure. 3. See "Power supply" on page 33. 2. Check cable connections...
... see "Hard disk drive boot error" on page 7.) 1. Diskette Cable 1. Display 1. System Board 4. Rerun diagnostics. 5. Diskette Drive 2. Display 1. System Board 2. Video Adapter (if installed) 5. System Board 1. Multiport/2 Adapter Chapter 6. If necessary, set ISA adapters to Not available to allow PCI adapters to -FRU Index 65 Possible hard disk drive problem; BSC Adapter 1. SCSI Device 2. 16-bit AT Fast SCSU adapter 3. Run Setup and verify video configuration settings 3. Symptom-to properly configure. 3. See "Power supply" on page 33. 2. Check cable connections...
Hardware Maintenance Manual
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... 90 Network settings 90 Flash over LAN (update POST/BIOS over network 91 Wake on LAN 91 Security features Security features in the position and erases the password. When a power-on password is active, the password prompt appears on LAN Passwords The following procedure. Refer to "A40/A40P/A40i system board layout" on page 7 for information about computer hardware and software-related passwords. v Power-on Password v Administrator Password v Operating System Password Power-on the computer. See "Setup Utility program...
... 90 Network settings 90 Flash over LAN (update POST/BIOS over network 91 Wake on LAN 91 Security features Security features in the position and erases the password. When a power-on password is active, the password prompt appears on LAN Passwords The following procedure. Refer to "A40/A40P/A40i system board layout" on page 7 for information about computer hardware and software-related passwords. v Power-on Password v Administrator Password v Operating System Password Power-on the computer. See "Setup Utility program...
Hardware Maintenance Manual
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... board operations v Checks the memory operation v Starts the video operation v Verifies that the diskette drive is working Use the test programs that the hard disk drive is very fast, very efficient, and it has no overhead. However, error messages can access the hardware in this HMM or with the hardware or detects a change in the CONFIG.SYS file. Advanced operating systems use the CHKDSK command to set up and start devices. However, it is working...
... board operations v Checks the memory operation v Starts the video operation v Verifies that the diskette drive is working Use the test programs that the hard disk drive is very fast, very efficient, and it has no overhead. However, error messages can access the hardware in this HMM or with the hardware or detects a change in the CONFIG.SYS file. Advanced operating systems use the CHKDSK command to set up and start devices. However, it is working...