Maintenance Manual
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G544-5978-00 Models 6500-v05, -v5P, -v10, -v1P, -v15, and -v20 Maintenance Information Manual Infoprint 6500 Line Matrix Printers Form No.
G544-5978-00 Models 6500-v05, -v5P, -v10, -v1P, -v15, and -v20 Maintenance Information Manual Infoprint 6500 Line Matrix Printers Form No.
Maintenance Manual
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... Systems Division believes appropriate without incurring any other country where such provisions are not stocked at : http://www.ibm.com/printers The following paragraph does not apply to the IBM Infoprint 6500 Line Matrix Printer. Copyright International Business Machines Corporation, 2005. All rights reserved. Use, duplication or disclosure restricted by mail to you. Requests for...
... Systems Division believes appropriate without incurring any other country where such provisions are not stocked at : http://www.ibm.com/printers The following paragraph does not apply to the IBM Infoprint 6500 Line Matrix Printer. Copyright International Business Machines Corporation, 2005. All rights reserved. Use, duplication or disclosure restricted by mail to you. Requests for...
Maintenance Manual
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... Electrical Parts...23 Preface ...26 About This Manual ...26 Printing Conventions In This Manual ...27 Related Documents...28 About The Printer...29 The IBM Infoprint 6500 Printer Family ...29 How To Identify The Printer ...30 Printer Configuration Code...31 Forms Handling ...32 Important Maintenance Notes ...33 Controls And Indicators ...34 Electrical Controls: Figure 5 ...34 Mechanical Controls...
... Electrical Parts...23 Preface ...26 About This Manual ...26 Printing Conventions In This Manual ...27 Related Documents...28 About The Printer...29 The IBM Infoprint 6500 Printer Family ...29 How To Identify The Printer ...30 Printer Configuration Code...31 Forms Handling ...32 Important Maintenance Notes ...33 Controls And Indicators ...34 Electrical Controls: Figure 5 ...34 Mechanical Controls...
Maintenance Manual
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... Reset ("Cycle Power") ...228 Controller Board Status LEDs At Power Up ...229 Troubleshooting A New Installation ...230 Printer Configuration ...230 Documentation ...230 RibbonMinder**...231 RibbonMinder Operation ...231 The Ribbon Log...235 Downloading Microcode From IBM First...236 Clear NVRAM ...237 4 Table of Contents 1 Diagnosing Problems 39 Introduction ...39 Troubleshooting At A Glance... ...212 Operator Print Tests ...213 Selecting And Running Tests ...215 Customer Engineer (CE) Tests...216 Boot Diagnostics Menu...221 Hex Code Printout ...224 Printer Information Menu ...226 Soft vs.
... Reset ("Cycle Power") ...228 Controller Board Status LEDs At Power Up ...229 Troubleshooting A New Installation ...230 Printer Configuration ...230 Documentation ...230 RibbonMinder**...231 RibbonMinder Operation ...231 The Ribbon Log...235 Downloading Microcode From IBM First...236 Clear NVRAM ...237 4 Table of Contents 1 Diagnosing Problems 39 Introduction ...39 Troubleshooting At A Glance... ...212 Operator Print Tests ...213 Selecting And Running Tests ...215 Customer Engineer (CE) Tests...216 Boot Diagnostics Menu...221 Hex Code Printout ...224 Printer Information Menu ...226 Soft vs.
Maintenance Manual
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..., Circuit Boards, Cables, and Switches 264 Contents ...264 5 Removals and Adjustments 311 About This Chapter...311 Tools And Materials ...311 Preparing The Printer For Maintenance ...313 Restoring The Printer To Operation ...314 Removal And Replacement Procedures...315 List Of Procedures ...315 Belt, Paper Feed Timing ...317 Belt, Platen Open ...318 Circuit Board...
..., Circuit Boards, Cables, and Switches 264 Contents ...264 5 Removals and Adjustments 311 About This Chapter...311 Tools And Materials ...311 Preparing The Printer For Maintenance ...313 Restoring The Printer To Operation ...314 Removal And Replacement Procedures...315 List Of Procedures ...315 Belt, Paper Feed Timing ...317 Belt, Platen Open ...318 Circuit Board...
Maintenance Manual
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...Catalog ...390 Organization Of This Chapter ...390 Illustrated Parts Breakdown...390 7 Preventive Maintenance 431 Contents ...431 Cleaning The Printer...432 Cleaning The Exterior ...432 Cleaning The Interior ...433 Cleaning The Shuttle Frame Assembly ...434 Cleaning The Card ...Assembly ...436 A Installing And Relocating The Printer 437 Installing And Configuring The Infoprint 6500 Printer ...437 Relocating The Infoprint 6500 Printer ...437 B Communication Adapters 438 Contents ...438 Ethernet Interface Assembly...439 Ethernet Troubleshooting Tips...439 IBM Coax/Twinax Expansion Board ...444 7
...Catalog ...390 Organization Of This Chapter ...390 Illustrated Parts Breakdown...390 7 Preventive Maintenance 431 Contents ...431 Cleaning The Printer...432 Cleaning The Exterior ...432 Cleaning The Interior ...433 Cleaning The Shuttle Frame Assembly ...434 Cleaning The Card ...Assembly ...436 A Installing And Relocating The Printer 437 Installing And Configuring The Infoprint 6500 Printer ...437 Relocating The Infoprint 6500 Printer ...437 B Communication Adapters 438 Contents ...438 Ethernet Interface Assembly...439 Ethernet Troubleshooting Tips...439 IBM Coax/Twinax Expansion Board ...444 7
Maintenance Manual
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... Belts...487 Replacing The Roller Drive Shaft ...491 Illustrated Parts Breakdown...494 List of Illustrations ...494 F Printer Specifications 504 Contents ...504 Ribbon Specifications ...505 Ordering Ribbons...505 6500-v Models...505 Paper Specifications ...507 Labels...508 Printer Dimensions and Weight ...508 Environmental Characteristics ...509 Temperature...509 Relative Humidity ...509 Noise Levels...509 Electrical Characteristics...
... Belts...487 Replacing The Roller Drive Shaft ...491 Illustrated Parts Breakdown...494 List of Illustrations ...494 F Printer Specifications 504 Contents ...504 Ribbon Specifications ...505 Ordering Ribbons...505 6500-v Models...505 Paper Specifications ...507 Labels...508 Printer Dimensions and Weight ...508 Environmental Characteristics ...509 Temperature...509 Relative Humidity ...509 Noise Levels...509 Electrical Characteristics...
Maintenance Manual
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... reduce air pollution and global warming caused by introducing printers that does not infringe any product or service. This information was developed for products and services offered in your area. Consult your IBM representative for energy efficiency. ® NOTE: The ENERGY... computers, monitors, printers, fax machines, and copiers to : IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A. 10 IBM may be used . IBM* Printing Systems Company participates in other countries. IBM may be used. Any reference to an IBM product, program, or...
... reduce air pollution and global warming caused by introducing printers that does not infringe any product or service. This information was developed for products and services offered in your area. Consult your IBM representative for energy efficiency. ® NOTE: The ENERGY... computers, monitors, printers, fax machines, and copiers to : IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A. 10 IBM may be used . IBM* Printing Systems Company participates in other countries. IBM may be used. Any reference to an IBM product, program, or...
Maintenance Manual
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... of which are inspected and listed by a national testing laboratory indicates that could cause moderate or minor injury. Electrical Safety The printers are functionally necessary. CAUTION This symbol indicates a heavy assembly that requires two or more persons to help you find the translated ...of high electrical potentials and heat generation, both of a hazard that the product is designed and manufactured in the IBM 6500 Safety Notices booklet. Lightning Safety To avoid personal risk, do not install or reconfigure a communication port or a teleport during a lightning storm...
... of which are inspected and listed by a national testing laboratory indicates that could cause moderate or minor injury. Electrical Safety The printers are functionally necessary. CAUTION This symbol indicates a heavy assembly that requires two or more persons to help you find the translated ...of high electrical potentials and heat generation, both of a hazard that the product is designed and manufactured in the IBM 6500 Safety Notices booklet. Lightning Safety To avoid personal risk, do not install or reconfigure a communication port or a teleport during a lightning storm...
Maintenance Manual
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Important indicates information vital to a device, program, system, or data. NOTE: A note gives you . Safety And Notices CAUTION This symbol indicates a part or assembly that is hot enough to burn you helpful information and tips about printer operation and maintenance. 18 ATTENTION IMPORTANT Attention indicates the possibility of damage to proper operation of the printer. CAUTION This symbol indicates a part or assembly that is sharp enough to cut you.
Important indicates information vital to a device, program, system, or data. NOTE: A note gives you . Safety And Notices CAUTION This symbol indicates a part or assembly that is hot enough to burn you helpful information and tips about printer operation and maintenance. 18 ATTENTION IMPORTANT Attention indicates the possibility of damage to proper operation of the printer. CAUTION This symbol indicates a part or assembly that is sharp enough to cut you.
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... in the United States or other countries or both, and are designated by two asterisks ( ** ) in this manual: AS/400 IBM Infoprint Intelligent Printer Data Stream IPDS PC-DOS RISC System/6000 SCS Token-Ring The following terms are designated by one asterisk ( * ) in this manual: Acrobat Adobe Systems ...
... in the United States or other countries or both, and are designated by two asterisks ( ** ) in this manual: AS/400 IBM Infoprint Intelligent Printer Data Stream IPDS PC-DOS RISC System/6000 SCS Token-Ring The following terms are designated by one asterisk ( * ) in this manual: Acrobat Adobe Systems ...
Maintenance Manual
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...study course number BOPS08XS or current level) to do this section before the normal inspection for IBM Customer Engineers, Order No. Prepare The Printer For Inspection To prepare the printer for measuring electrical resistance and voltage. • An ECOS** Electrical Safety Tester (P/N 6339695... cable connector. 21 Have the following pages, do all IBM printers. Preparation Safety Inspection IMPORTANT Safety devices to protect customers, operators, and service personnel from injury are installed in an Infoprint* 6500 printer. The correction of the hazard and whether or not you...
...study course number BOPS08XS or current level) to do this section before the normal inspection for IBM Customer Engineers, Order No. Prepare The Printer For Inspection To prepare the printer for measuring electrical resistance and voltage. • An ECOS** Electrical Safety Tester (P/N 6339695... cable connector. 21 Have the following pages, do all IBM printers. Preparation Safety Inspection IMPORTANT Safety devices to protect customers, operators, and service personnel from injury are installed in an Infoprint* 6500 printer. The correction of the hazard and whether or not you...
Maintenance Manual
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...sure the electrostatic discharge (ESD) fingers are not loose or damaged. Make sure the seals and magnetic strips are not loose or damaged. Unplug the printer power cord from the customer's power outlet. b. f. Make sure the restraining cable is correctly installed and undamaged. (See page 326.) 3. d....is closed. Print Mechanism 1. Make sure the wireform paper guide assembly is in the opening of the cover. 2. c. Open the printer top cover. 2. c. Inspect Mechanical Parts 1. On cabinet models, make sure the dashpot holds the cover up in the open position. e.
...sure the electrostatic discharge (ESD) fingers are not loose or damaged. Make sure the seals and magnetic strips are not loose or damaged. Unplug the printer power cord from the customer's power outlet. b. f. Make sure the restraining cable is correctly installed and undamaged. (See page 326.) 3. d....is closed. Print Mechanism 1. Make sure the wireform paper guide assembly is in the opening of the cover. 2. c. Open the printer top cover. 2. c. Inspect Mechanical Parts 1. On cabinet models, make sure the dashpot holds the cover up in the open position. e.
Maintenance Manual
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... cord is a detail drawing showing the ground lug for clarity. Measure the resistance between the power cable ground pin and the printer frame: safety ground circuits should measure 0.1 Ohm or less. 5. Cabinet Model: Install the paper guide assembly (page 348). Cabinet Model: Remove the paper... 320 AC Power Connector (J301) Ground Lug Ground Cable (To Power Supply J1) Figure 1. This figure is unplugged. 2. NOTE: Ground paths for the printer are removed here for the circuit breaker of the card cage, as shown in and Figure 2. Set a Fluke meter (P/N 8496278) or similar device to...
... cord is a detail drawing showing the ground lug for clarity. Measure the resistance between the power cable ground pin and the printer frame: safety ground circuits should measure 0.1 Ohm or less. 5. Cabinet Model: Install the paper guide assembly (page 348). Cabinet Model: Remove the paper... 320 AC Power Connector (J301) Ground Lug Ground Cable (To Power Supply J1) Figure 1. This figure is unplugged. 2. NOTE: Ground paths for the printer are removed here for the circuit breaker of the card cage, as shown in and Figure 2. Set a Fluke meter (P/N 8496278) or similar device to...
Maintenance Manual
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This figure shows the ground path diagram for the Infoprint 6500 printer. 24 AC Power Primary Earth Ground On/Off Switch +48V +5V +5V +5V +48V Inspect Electrical Parts +8.5 +48V P101 1 2 3 4 5 6 7 8 9 10 11 12 N AC FAIL N STBY +5V +5V +5V RET / LOGIC GND +5V RET / LOGIC GND +5V RET / LOGIC GND +5V RET / LOGIC GND +8.5V +8.5V +48V +48V PSA3 Controller +5V Remote +8.5V +8.5V RibbonMinder Sensor +48V +48V +48V +5V +5V +48V +24V +5V HBL = Figure 2.
This figure shows the ground path diagram for the Infoprint 6500 printer. 24 AC Power Primary Earth Ground On/Off Switch +48V +5V +5V +5V +48V Inspect Electrical Parts +8.5 +48V P101 1 2 3 4 5 6 7 8 9 10 11 12 N AC FAIL N STBY +5V +5V +5V RET / LOGIC GND +5V RET / LOGIC GND +5V RET / LOGIC GND +5V RET / LOGIC GND +8.5V +8.5V +48V +48V PSA3 Controller +5V Remote +8.5V +8.5V RibbonMinder Sensor +48V +48V +48V +5V +5V +48V +24V +5V HBL = Figure 2.
Maintenance Manual
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...suitable building ground. Each branch circuit must be grounded for correcting problems with the power source. Power Cable 1. After successful initialization, the printer should cycle automatically to either to the electrical service ground or to ground short • Ground path impedance • Neutral impedance NOTE... This ground must be connected either the READY or NOT READY mode, depending on which power on state was selected when the printer was configured. 6. Verify that the LCD goes completely blank and all covers are successful. 5. Plug the power cable into the...
...suitable building ground. Each branch circuit must be grounded for correcting problems with the power source. Power Cable 1. After successful initialization, the printer should cycle automatically to either to the electrical service ground or to ground short • Ground path impedance • Neutral impedance NOTE... This ground must be connected either the READY or NOT READY mode, depending on which power on state was selected when the printer was configured. 6. Verify that the LCD goes completely blank and all covers are successful. 5. Plug the power cable into the...
Maintenance Manual
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The fault message should display "057 CLOSE PLATEN." 4. This is a field service maintenance manual for IBM Infoprint 6500 line matrix printers. Do the procedure. 26 About This Manual This is important for the part you need . 5. Find the removal procedure for two ...the Table of Contents or the Index to locate the maintenance information you want to replace. 3. Preface Print Interlock Service Check 1. Open the printer top cover. 3. Close the forms thickness lever. About This Manual This publication explains how to Removals and Adjustments on page 17.) • ...
The fault message should display "057 CLOSE PLATEN." 4. This is a field service maintenance manual for IBM Infoprint 6500 line matrix printers. Do the procedure. 26 About This Manual This is important for the part you need . 5. Find the removal procedure for two ...the Table of Contents or the Index to locate the maintenance information you want to replace. 3. Preface Print Interlock Service Check 1. Open the printer top cover. 3. Close the forms thickness lever. About This Manual This publication explains how to Removals and Adjustments on page 17.) • ...
Maintenance Manual
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Example: Press the STOP key. If a component is ... "NOT READY" appears on page 390, which contains drawings of all printer assemblies. Following each illustration is a list of arrow points to the Parts Catalog on the LCD. • Key combinations are denoted by the + (plus) symbol. ...
Example: Press the STOP key. If a component is ... "NOT READY" appears on page 390, which contains drawings of all printer assemblies. Following each illustration is a list of arrow points to the Parts Catalog on the LCD. • Key combinations are denoted by the + (plus) symbol. ...
Maintenance Manual
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... Printer: ASCII Programmer's Reference IBM Infoprint 6500Line Matrix Printer: CTA Programmer's Reference IBM Infoprint 6500Line Matrix Printer: IPDS Programmer's Reference IBM Infoprint 6500Line Matrix Printer: Code V Programmer's Reference Manual IBM Infoprint 6500Line Matrix Printer: IGP Programmer's Reference Manual IBM Infoprint 6500Line Matrix Printer: Ethernet Interface User's Manual IBM Infoprint 6500 Line Matrix Printer: Warranty Manual, Non-Americas IBM Infoprint 6500 Line Matrix Printer: Safety Manual, Worldwide IBM Infoprint 6500...
... Printer: ASCII Programmer's Reference IBM Infoprint 6500Line Matrix Printer: CTA Programmer's Reference IBM Infoprint 6500Line Matrix Printer: IPDS Programmer's Reference IBM Infoprint 6500Line Matrix Printer: Code V Programmer's Reference Manual IBM Infoprint 6500Line Matrix Printer: IGP Programmer's Reference Manual IBM Infoprint 6500Line Matrix Printer: Ethernet Interface User's Manual IBM Infoprint 6500 Line Matrix Printer: Warranty Manual, Non-Americas IBM Infoprint 6500 Line Matrix Printer: Safety Manual, Worldwide IBM Infoprint 6500...
Maintenance Manual
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... advanced, an Infoprint 6500 printer is contained on a single controller board. The IBM Infoprint 6500 Printer Family IMPORTANT The Infoprint 6500 line matrix printer family consists of pedestal mount and floor cabinet models that load into flash memory. NOTE: Infoprint 6500 printers have quiet and efficient...incompatible with minimum maintenance and maximum reliability. The use . Related Documents About The Printer The entire system architecture of an IBM Infoprint 6500 line matrix printer is easy to use of permanent SDRAM, replaceable flash memory, and PCI expansion ...
... advanced, an Infoprint 6500 printer is contained on a single controller board. The IBM Infoprint 6500 Printer Family IMPORTANT The Infoprint 6500 line matrix printer family consists of pedestal mount and floor cabinet models that load into flash memory. NOTE: Infoprint 6500 printers have quiet and efficient...incompatible with minimum maintenance and maximum reliability. The use . Related Documents About The Printer The entire system architecture of an IBM Infoprint 6500 line matrix printer is easy to use of permanent SDRAM, replaceable flash memory, and PCI expansion ...