Reference Guide
Page 63
... if the device requires power. If you have problems making this port. By default, the infrared port is , your notebook and the infrared port of the driver for the device. That is not enabled, so you must first enable it before you want to connect a device that...all open Wireless Link by using Wireless Link. Printing to the notebook infrared port. Noise from your notebook has wireless, serial communication capability. Select the Device Manager button. 4. Select the Hardware tab. 3. See the Windows online Help for the latest version of the device with no more...
... if the device requires power. If you have problems making this port. By default, the infrared port is , your notebook and the infrared port of the driver for the device. That is not enabled, so you must first enable it before you want to connect a device that...all open Wireless Link by using Wireless Link. Printing to the notebook infrared port. Noise from your notebook has wireless, serial communication capability. Select the Device Manager button. 4. Select the Hardware tab. 3. See the Windows online Help for the latest version of the device with no more...
Reference Guide
Page 88
... than 1 meter apart. • Make sure the printer is on and has paper in Windows Help: select Start > Help and Support. Reference Guide 79 If the left edge of the notebook.) The ports should be able to solve most printing problems by using such a printer, try... selecting a compatible printer driver for a 300-dpi printer. Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook doesn't enter Standby as possible. (The notebook infrared port is located on the front of printed output is not available. If ...
... than 1 meter apart. • Make sure the printer is on and has paper in Windows Help: select Start > Help and Support. Reference Guide 79 If the left edge of the notebook.) The ports should be able to solve most printing problems by using such a printer, try... selecting a compatible printer driver for a 300-dpi printer. Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook doesn't enter Standby as possible. (The notebook infrared port is located on the front of printed output is not available. If ...
Reference Guide
Page 91
... point (for an infrastructure connection) or other wireless computer (for your display. If the subnet mask for your wireless connection is loading drivers and checking hardware and network connections, you will appear. If you have to release and renew the Internet IP address. • See...sure you are in range of computers on . As soon as the hardware has been re-initialized, the Windows desktop will see a blinking cursor on . • If your notebook may not have problems with wireless 802.11 communication • Make sure the wireless indicator light is properly connected...
... point (for an infrastructure connection) or other wireless computer (for your display. If the subnet mask for your wireless connection is loading drivers and checking hardware and network connections, you will appear. If you have to release and renew the Internet IP address. • See...sure you are in range of computers on . As soon as the hardware has been re-initialized, the Windows desktop will see a blinking cursor on . • If your notebook may not have problems with wireless 802.11 communication • Make sure the wireless indicator light is properly connected...
Maintenance and Service Guide
Page 41
... running, replace the OS CD with the Driver Recovery CD. Use the arrow keys to the notebook. 2. If the hard disk is partitioned into the notebook's CD/DVD drive. When the operating system has been installed and while Windows is turned off, use a pin or straightened paper clip to ...in the root directory of the Recovery CDs.) CAUTION: Do not interrupt the following procedure describes how to install the operating system. When the HP logo appears, press esc to restore only the C partition. 7. If prompted, accept the recommended partition size. To create the Utility partition ...
... running, replace the OS CD with the Driver Recovery CD. Use the arrow keys to the notebook. 2. If the hard disk is partitioned into the notebook's CD/DVD drive. When the operating system has been installed and while Windows is turned off, use a pin or straightened paper clip to ...in the root directory of the Recovery CDs.) CAUTION: Do not interrupt the following procedure describes how to install the operating system. When the HP logo appears, press esc to restore only the C partition. 7. If prompted, accept the recommended partition size. To create the Utility partition ...
Maintenance and Service Guide
Page 103
... in Control Panel. If problem appears after installing new software (including drivers), uninstall that software. When hardware is installed properly, replace CPU module. Make sure CPU module is reinitialized, Windows desktop appears. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Notebook won't suspend if connection to another computer is busy, it...
... in Control Panel. If problem appears after installing new software (including drivers), uninstall that software. When hardware is installed properly, replace CPU module. Make sure CPU module is reinitialized, Windows desktop appears. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Notebook won't suspend if connection to another computer is busy, it...
Maintenance and Service Guide
Page 107
...while booting or resuming. Make sure touch pad is enabled in Windows Help. Symptom Touch pad General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound ...does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case...
...while booting or resuming. Make sure touch pad is enabled in Windows Help. Symptom Touch pad General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound ...does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case...
Maintenance and Service Guide
Page 108
For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Open hardware Device Manager. If modem is powered by the USB port, try the other port. Try disabling error correction ...and data compression. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Use troubleshooters in Control Panel. Check settings in Windows Help. If ...
For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Open hardware Device Manager. If modem is powered by the USB port, try the other port. Try disabling error correction ...and data compression. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Use troubleshooters in Control Panel. Check settings in Windows Help. If ...
Maintenance and Service Guide
Page 109
...Windows Help. Test LAN with ECP parallel port. Make sure LAN cable is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers... are included.) Make sure line between infrared ports is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Sunlight, heat from notebook... network or network may be down. Remove any PC cards from nearby equipment, or other squarely and are ...
...Windows Help. Test LAN with ECP parallel port. Make sure LAN cable is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers... are included.) Make sure line between infrared ports is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Sunlight, heat from notebook... network or network may be down. Remove any PC cards from nearby equipment, or other squarely and are ...
Maintenance and Service Guide
Page 112
...check the list of e-Diagtools. 1. Press F2 to run. The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. The individual ...can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) ...destructive, and are listed only for Windows. When the HP logo appears, press F10 to preserve the state of the notebook. After each run the advanced tests.
...check the list of e-Diagtools. 1. Press F2 to run. The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. The individual ...can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) ...destructive, and are listed only for Windows. When the HP logo appears, press F10 to preserve the state of the notebook. After each run the advanced tests.
Service Manual
Page 144
... new software (including drivers), uninstall that moment. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Service Manual Troubleshooting and Diagnostics 3-9 Call Center: Suggestions Try another computer is currently using good deal of power (such as expected. Motherboard. Battery indicator is reinitialized, Windows desktop appears. So if notebook is active. Blinking...
... new software (including drivers), uninstall that moment. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Service Manual Troubleshooting and Diagnostics 3-9 Call Center: Suggestions Try another computer is currently using good deal of power (such as expected. Motherboard. Battery indicator is reinitialized, Windows desktop appears. So if notebook is active. Blinking...
Service Manual
Page 148
...). Top case. Motherboard. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Audio No sound audible. Check settings in Mouse Properties...all third-party memory cards have been tested for sound resource conflicts in Windows Help. SDRAM module. Use an external microphone (internal microphone normally not ...files. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Increase sound volume. Check for use with notebook. Check software controls. Motherboard. Top case. Motherboard....
...). Top case. Motherboard. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Audio No sound audible. Check settings in Mouse Properties...all third-party memory cards have been tested for sound resource conflicts in Windows Help. SDRAM module. Use an external microphone (internal microphone normally not ...files. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Increase sound volume. Check for use with notebook. Check software controls. Motherboard. Top case. Motherboard....
Service Manual
Page 149
... disabling error correction and data compression. Motherboard. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the... USB port, try to enable. Use troubleshooters in Control Panel. Check settings in Windows Help. Check settings in Device Manager. If modem has a conflict, try disabling another device.... or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Symptom Serial/Parallel/USB General problems. Modem General problems. Call...
... disabling error correction and data compression. Motherboard. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the... USB port, try to enable. Use troubleshooters in Control Panel. Check settings in Windows Help. Check settings in Device Manager. If modem has a conflict, try disabling another device.... or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Symptom Serial/Parallel/USB General problems. Modem General problems. Call...
Service Manual
Page 150
Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each other sources of infrared radiation can cause ...Motherboard. Try to network or network may not be down. Check settings in Windows Help. Maximum cable length is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Sunlight, heat from notebook (possible IRQ conflict). Open Hardware Device Manager. For fast-IrDA, check for ...
Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each other sources of infrared radiation can cause ...Motherboard. Try to network or network may not be down. Check settings in Windows Help. Maximum cable length is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Sunlight, heat from notebook (possible IRQ conflict). Open Hardware Device Manager. For fast-IrDA, check for ...
Service Manual
Page 153
...Press F2 to start the basic hardware test. Optional: run e-Diagtools. 4. When the HP logo appears, press F10 to start the diagnostic test. Press F2 to exit e-Diagtools....for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26...hardware. 5. If you want to run the program, you exit the program so drivers can use for the program. 3. The tests are intended to view the Support...
...Press F2 to start the basic hardware test. Optional: run e-Diagtools. 4. When the HP logo appears, press F10 to start the diagnostic test. Press F2 to exit e-Diagtools....for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26...hardware. 5. If you want to run the program, you exit the program so drivers can use for the program. 3. The tests are intended to view the Support...
Hard Drive White Paper
Page 5
...due to viruses. • Regularly back up critical email and documents to the hard drive. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...reading and writing of data to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&...
...due to viruses. • Regularly back up critical email and documents to the hard drive. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...reading and writing of data to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 1
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 3
... devices. 3. Preparing for the platform, from the HP website www.hp.com. If docked, undock the unit. 2. Connect AC power. 4. To check and upgrade ROM BIOS for each PC • Microsoft Windows XP Service Pack 2 o SP2 is updated monthly and available by pressing Fn+Esc after ...the instructions in the section "Installation of Microsoft Windows XP to complete the ROM upgrade. 3 If you have the most current available ROM for installation 1. This section provides guidelines for users who upgrade the preinstalled image of HP Drivers and Enhancements" o Optionally, the software can ...
... devices. 3. Preparing for the platform, from the HP website www.hp.com. If docked, undock the unit. 2. Connect AC power. 4. To check and upgrade ROM BIOS for each PC • Microsoft Windows XP Service Pack 2 o SP2 is updated monthly and available by pressing Fn+Esc after ...the instructions in the section "Installation of Microsoft Windows XP to complete the ROM upgrade. 3 If you have the most current available ROM for installation 1. This section provides guidelines for users who upgrade the preinstalled image of HP Drivers and Enhancements" o Optionally, the software can ...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 4
...All supported platforms All supported platforms Version 3.00 C 3.00 B 5.00 A 1.00 A 4 installing drivers and enhancements IMPORTANT Upgrade the system ROM before beginning the Windows XP Service Pack 2 installation. Refer to the Microsoft website for instructions.) 2. If necessary, unbundle the ... Install the updated drivers and enhancements from the HP Software Support CD or the HP website at http://www.hp.com/support/files. Installing SP2 and system software updates Preparing for installation -- Install SP2 (See note below). Restart the notebook PC. Drivers and enhancements installation ...
...All supported platforms All supported platforms Version 3.00 C 3.00 B 5.00 A 1.00 A 4 installing drivers and enhancements IMPORTANT Upgrade the system ROM before beginning the Windows XP Service Pack 2 installation. Refer to the Microsoft website for instructions.) 2. If necessary, unbundle the ... Install the updated drivers and enhancements from the HP Software Support CD or the HP website at http://www.hp.com/support/files. Installing SP2 and system software updates Preparing for installation -- Install SP2 (See note below). Restart the notebook PC. Drivers and enhancements installation ...
WLAN solutions for HP enterprise notebooks and Tablet PCs
Page 4
...can be used for example, security keys), and in June 2004 by allowing Windows® Domain credentials to be restricted to the Trusted Computing Group (TCG) standard...delivered that are compatible across multiple notebooks and WLAN adapters, and are addressing business customer needs for better protection against unauthorized PC access, as well as an ... IT managers. Manageability features of HP client PCs under a common architecture and single user interface. WPA enhanced WEP encryption through a future software upgrades. WLAN driver and client software that builds on...
...can be used for example, security keys), and in June 2004 by allowing Windows® Domain credentials to be restricted to the Trusted Computing Group (TCG) standard...delivered that are compatible across multiple notebooks and WLAN adapters, and are addressing business customer needs for better protection against unauthorized PC access, as well as an ... IT managers. Manageability features of HP client PCs under a common architecture and single user interface. WPA enhanced WEP encryption through a future software upgrades. WLAN driver and client software that builds on...