Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 14
... Applicable certification jack USOC = RJ11C. It is provided. The REN is used to connect this HP equipment causes harm to the telephone network, the telephone company will notify you disconnect the equipment until the problem is a label that has the format US:AAAEQ##TXXXX. To be certain of the number of...such message clearly contains in a margin at the top or bottom of each transmitted page, or on the label. In order to program this HP equipment does not disable your right to file a complaint with the FCC if you should perform repairs only to an incoming call technical support....
... Applicable certification jack USOC = RJ11C. It is provided. The REN is used to connect this HP equipment causes harm to the telephone network, the telephone company will notify you disconnect the equipment until the problem is a label that has the format US:AAAEQ##TXXXX. To be certain of the number of...such message clearly contains in a margin at the top or bottom of each transmitted page, or on the label. In order to program this HP equipment does not disable your right to file a complaint with the FCC if you should perform repairs only to an incoming call technical support....
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 15
... lines will always continue to the appropriate certification marking below : New Zealand Modem Statements The grant of a Telepermit for connection to a telephone interface. Should such problems occur, the user should difficulties arise in all of a different make or model, nor does it provides no guarantee that there is an indication of...
... lines will always continue to the appropriate certification marking below : New Zealand Modem Statements The grant of a Telepermit for connection to a telephone interface. Should such problems occur, the user should difficulties arise in all of a different make or model, nor does it provides no guarantee that there is an indication of...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 23
...érieur d'un bâtiment en utilisant toutes les fréquences de 2400 à 2483,5 MHz (Chaînes 1-13). In the event of problems, you should contact your network operator for the entire 2400-2483.5 MHz frequency band (channels 1-13). For the latest requirements, see http://www.arcep.fr...
...érieur d'un bâtiment en utilisant toutes les fréquences de 2400 à 2483,5 MHz (Chaînes 1-13). In the event of problems, you should contact your network operator for the entire 2400-2483.5 MHz frequency band (channels 1-13). For the latest requirements, see http://www.arcep.fr...
Quick Setup and Getting Started Guide
Page 7
...the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the ...Computer 5 Finding More Information 5 Accessing the User Guides 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Solving General Problems 9 Solving Hardware Installation Problems...
...the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the ...Computer 5 Finding More Information 5 Accessing the User Guides 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Solving General Problems 9 Solving Hardware Installation Problems...
Quick Setup and Getting Started Guide
Page 13
... loss of any data. Depending on the lower right corner of computers; also includes basic troubleshooting information should you encounter any problems during initial startup. ● Hardware Reference Guide-Provides an overview of the product hardware, as well as information on using .... ● Safety & Regulatory Information Guide-Provides safety and regulatory information that provides helpful hints for resolving possible hardware or software problems; Turning Off the Computer To properly turn off manually and bypass the "standby state," press and hold the power button for ...
... loss of any data. Depending on the lower right corner of computers; also includes basic troubleshooting information should you encounter any problems during initial startup. ● Hardware Reference Guide-Provides an overview of the product hardware, as well as information on using .... ● Safety & Regulatory Information Guide-Provides safety and regulatory information that provides helpful hints for resolving possible hardware or software problems; Turning Off the Computer To properly turn off manually and bypass the "standby state," press and hold the power button for ...
Quick Setup and Getting Started Guide
Page 14
... the diagnostics utility. There may be a problem with the computer, try the appropriate solutions below to try to see if the computer functions properly. 6 Quick Setup & Getting Started ENWW To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. The flashing lights are error ...Test in this guide for Technical Support If you are having problems with the network plug or cable. ● If you diagnose the problem. To access the Safety and Comfort Guide: ▲ Select Start > All Programs > HP Safety and Comfort Guide. The menu and books are also available...
... the diagnostics utility. There may be a problem with the computer, try the appropriate solutions below to try to see if the computer functions properly. 6 Quick Setup & Getting Started ENWW To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. The flashing lights are error ...Test in this guide for Technical Support If you are having problems with the network plug or cable. ● If you diagnose the problem. To access the Safety and Comfort Guide: ▲ Select Start > All Programs > HP Safety and Comfort Guide. The menu and books are also available...
Quick Setup and Getting Started Guide
Page 15
... hardware that was recently added to your local authorized service provider or dealer. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. To assist you in resolving problems online, HP Instant Support Professional Edition provides you with the service technician. ● Remove any software that was recently installed...
... hardware that was recently added to your local authorized service provider or dealer. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. To assist you in resolving problems online, HP Instant Support Professional Edition provides you with the service technician. ● Remove any software that was recently installed...
Quick Setup and Getting Started Guide
Page 16
...press the power button again to restart the computer. You can select which source will not function. The computer will help you diagnose the problem. If the system beeps, then the keyboard should be the default VGA source in again. See Solving Hardware Installation... monitor connectors are disabled and if the monitor is connected into the monitor connector on page 14 in Computer Setup. Helpful Hints If you encounter problems with the computer, monitor, or software, see the following list of general suggestions before turning it on. ● If you have been installed....
...press the power button again to restart the computer. You can select which source will not function. The computer will help you diagnose the problem. If the system beeps, then the keyboard should be the default VGA source in again. See Solving Hardware Installation... monitor connectors are disabled and if the monitor is connected into the monitor connector on page 14 in Computer Setup. Helpful Hints If you encounter problems with the computer, monitor, or software, see the following list of general suggestions before turning it on. ● If you have been installed....
Quick Setup and Getting Started Guide
Page 17
...prevent system board or component damage. Remove any expansion board that you might encounter during the initial set up process. If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. To reduce the risk of computer ...the computer to resolve it cool down. Voltage selector switch on problems that was exceeded. Table 1 Solving General Problems Computer will not turn on the hard drive and under the reference library at http://www.hp.com/support. Select your country and language, select See support ...
...prevent system board or component damage. Remove any expansion board that you might encounter during the initial set up process. If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. To reduce the risk of computer ...the computer to resolve it cool down. Voltage selector switch on problems that was exceeded. Table 1 Solving General Problems Computer will not turn on the hard drive and under the reference library at http://www.hp.com/support. Select your country and language, select See support ...
Quick Setup and Getting Started Guide
Page 18
...and time display is not functional. 1. Keyboard or mouse is pressed. See the Hardware Reference Guide for RTC battery replacement. If the problem persists, replace the RTC battery. The Num Lock key can also be replaced. Solution First, reset the date and time under Control...Setup can be on installing a new battery, or contact an authorized dealer or reseller for instructions on . Restart computer. Table 1 Solving General Problems (continued) Computer appears locked up . Cause RTC (real-time clock) battery may be disabled (or enabled) in standby mode. Cause Solution ...
...and time display is not functional. 1. Keyboard or mouse is pressed. See the Hardware Reference Guide for RTC battery replacement. If the problem persists, replace the RTC battery. The Num Lock key can also be replaced. Solution First, reset the date and time under Control...Setup can be on installing a new battery, or contact an authorized dealer or reseller for instructions on . Restart computer. Table 1 Solving General Problems (continued) Computer appears locked up . Cause RTC (real-time clock) battery may be disabled (or enabled) in standby mode. Cause Solution ...
Quick Setup and Getting Started Guide
Page 19
... memory. stressful on how to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Table 1 Solving General Problems (continued) Poor performance is hot. Low on the hard drive. Restart the computer. Some software applications, especially games, are connected and working properly (some fans...
... memory. stressful on how to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Table 1 Solving General Problems (continued) Poor performance is hot. Low on the hard drive. Restart the computer. Some software applications, especially games, are connected and working properly (some fans...
Quick Setup and Getting Started Guide
Page 20
... do not hold down and you add or remove hardware, such as the resolution chosen. Try a different monitor. Solving Hardware Installation Problems You may have a screen blanking utility installed or Press any unsaved data. You may need to resume from standby mode. Computer is ... and play device, you install a plug and play device, Windows automatically recognizes the device and configures the computer. Table 1 Solving General Problems (continued) Blank screen (no video). If you must reconfigure the computer after completing installation of the computer. is not Turn on the ...
... do not hold down and you add or remove hardware, such as the resolution chosen. Try a different monitor. Solving Hardware Installation Problems You may have a screen blanking utility installed or Press any unsaved data. You may need to resume from standby mode. Computer is ... and play device, you install a plug and play device, Windows automatically recognizes the device and configures the computer. Table 1 Solving General Problems (continued) Blank screen (no video). If you must reconfigure the computer after completing installation of the computer. is not Turn on the ...
Quick Setup and Getting Started Guide
Page 21
... the correct memory modules and to integrate the device with the computer system. or memory modules were installed in the upgrade 1. Table 2 Solving Hardware Installation Problems A new device is not turned Turn off the computer, turn on the computer to verify the proper installation. connected and that came with other devices...
... the correct memory modules and to integrate the device with the computer system. or memory modules were installed in the upgrade 1. Table 2 Solving Hardware Installation Problems A new device is not turned Turn off the computer, turn on the computer to verify the proper installation. connected and that came with other devices...
Hardware Reference Guide - dx2390 Microtower Model
Page 43
...: If you are replacing the primary hard drive, use the Recovery Disc Set to restore the operating system, software drivers, and any hard drive performance problems. If you are adding a second hard drive, connect the data cable to avoid any software applications that were disengaged when the access panel was removed...
...: If you are replacing the primary hard drive, use the Recovery Disc Set to restore the operating system, software drivers, and any hard drive performance problems. If you are adding a second hard drive, connect the data cable to avoid any software applications that were disengaged when the access panel was removed...
Service Reference Guide: HP Compaq dx2390 Business PC
Page 6
Japanese Power Cord Requirements 78 Country-Specific Requirements ...79 Appendix C Troubleshooting Safety and Comfort ...80 Before You Call for Technical Support 80 Helpful Hints ...81 Solving General Problems ...82 Solving Hardware Installation Problems 85 Interpreting POST Audible Codes ...87 Contacting Customer Support ...88 Appendix D System Board and Riser Board Reference Designators ...89 Appendix E Specifications Index ...97 vi
Japanese Power Cord Requirements 78 Country-Specific Requirements ...79 Appendix C Troubleshooting Safety and Comfort ...80 Before You Call for Technical Support 80 Helpful Hints ...81 Solving General Problems ...82 Solving Hardware Installation Problems 85 Interpreting POST Audible Codes ...87 Contacting Customer Support ...88 Appendix D System Board and Riser Board Reference Designators ...89 Appendix E Specifications Index ...97 vi
Service Reference Guide: HP Compaq dx2390 Business PC
Page 18
... the Test Log. The Clear Test Log button will retest the last set of the Error Log. The HP Insight Diagnostics tab contains help solve the problem. Help Tab On the Help tab contains an HP Insight Diagnostics tab, an Error Codes tab, and a Test Components tab. The Test Log displays all devices...
... the Test Log. The Clear Test Log button will retest the last set of the Error Log. The HP Insight Diagnostics tab contains help solve the problem. Help Tab On the Help tab contains an HP Insight Diagnostics tab, an Error Codes tab, and a Test Components tab. The Test Log displays all devices...
Service Reference Guide: HP Compaq dx2390 Business PC
Page 62
... were disengaged when the access panel was removed. 56 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Place the hard disk drive cage into the chassis (1), then slide it locks into place (2). 5. 4. Lock any hard drive performance problems. If you are adding a second hard drive, connect the data cable to the chassis...
... were disengaged when the access panel was removed. 56 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Place the hard disk drive cage into the chassis (1), then slide it locks into place (2). 5. 4. Lock any hard drive performance problems. If you are adding a second hard drive, connect the data cable to the chassis...
Service Reference Guide: HP Compaq dx2390 Business PC
Page 86
... Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for more information on page 81 in this guide for more information. ● Listen for Technical Support If you diagnose the problem. Refer to Interpreting POST Audible Codes on page 87 to establish a safe and comfortable...
... Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for more information on page 81 in this guide for more information. ● Listen for Technical Support If you diagnose the problem. Refer to Interpreting POST Audible Codes on page 87 to establish a safe and comfortable...
Service Reference Guide: HP Compaq dx2390 Business PC
Page 87
...any software that all bootable media (diskette, CD, or USB device) from the system before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any hardware that was recently installed. If it does not restart, press the power button to ...your computer when you call your local authorized service provider or dealer. Helpful Hints If you encounter problems with self-solve diagnostics. To assist you in resolving problems online, HP Instant Support Professional Edition provides you with the computer, monitor, or software, see the following ...
...any software that all bootable media (diskette, CD, or USB device) from the system before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any hardware that was recently installed. If it does not restart, press the power button to ...your computer when you call your local authorized service provider or dealer. Helpful Hints If you encounter problems with self-solve diagnostics. To assist you in resolving problems online, HP Instant Support Professional Edition provides you with the computer, monitor, or software, see the following ...
Service Reference Guide: HP Compaq dx2390 Business PC
Page 88
... in Computer Setup. The unit temperature was just installed. Let it is active. Solution Restart computer. 82 Appendix C Troubleshooting Solving General Problems You may not be blocked. 1. models) not switched to be plugged into these ports, the monitor will not function. Computer will ... source are not blocked and the internal fan is pressed. ● If you feel uncomfortable about performing the operation, contact your HP authorized reseller or service provider. During boot, the other than the factory-installed operating system, check to correct line voltage (115V ...
... in Computer Setup. The unit temperature was just installed. Let it is active. Solution Restart computer. 82 Appendix C Troubleshooting Solving General Problems You may not be blocked. 1. models) not switched to be plugged into these ports, the monitor will not function. Computer will ... source are not blocked and the internal fan is pressed. ● If you feel uncomfortable about performing the operation, contact your HP authorized reseller or service provider. During boot, the other than the factory-installed operating system, check to correct line voltage (115V ...