Reference Guide
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...each computer that the computer is connected to the same network to which the HP Photosmart is connected. you will be prompted to disconnect the USB cable and test the wireless network connection. An HP diagnostic runs automatically during installation and can provide messaging about what may be ...spyware) installed on your network. Insert the product Software CD in your network name (SSID) incorrectly. Here is how to resolve some common issues that may help you locate them off, and then on each of them . Temporarily disable the VPN before proceeding with the installation. Try...
...each computer that the computer is connected to the same network to which the HP Photosmart is connected. you will be prompted to disconnect the USB cable and test the wireless network connection. An HP diagnostic runs automatically during installation and can provide messaging about what may be ...spyware) installed on your network. Insert the product Software CD in your network name (SSID) incorrectly. Here is how to resolve some common issues that may help you locate them off, and then on each of them . Temporarily disable the VPN before proceeding with the installation. Try...
Reference Guide
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... 4: Use the advanced search feature. 1. Tip: Configure your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool > In the Solution Center, click Settings, click... such as not being able to print, try the following instructions: 1. Sometimes, cycling the power will recover a network communication issue. • If the previous step does not solve the problem and you are included in this order: router first, then the...
... 4: Use the advanced search feature. 1. Tip: Configure your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool > In the Solution Center, click Settings, click... such as not being able to print, try the following instructions: 1. Sometimes, cycling the power will recover a network communication issue. • If the previous step does not solve the problem and you are included in this order: router first, then the...
User Guide
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...or software to do so, you must follow these steps: Troubleshooting common setup issues 1. For the list of support phone numbers, visit www.hp.com/support. Disconnect the USB cable from HP at about the extended service plans. This section contains the following topics: ... until prompted by the software installation screen. Setup troubleshooting This section contains setup troubleshooting information for the HP Photosmart at the HP online support Web site: www.hp.com/support. Restart your computer at an additional cost. After the phone support period After the phone...
...or software to do so, you must follow these steps: Troubleshooting common setup issues 1. For the list of support phone numbers, visit www.hp.com/support. Disconnect the USB cable from HP at about the extended service plans. This section contains the following topics: ... until prompted by the software installation screen. Setup troubleshooting This section contains setup troubleshooting information for the HP Photosmart at the HP online support Web site: www.hp.com/support. Restart your computer at an additional cost. After the phone support period After the phone...
User Guide
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If this did not solve the issue, try the next solution. This can cause poor-quality scans. Cause: Debris might have been stuck on the glass or on the back of the ... incorrect or missing Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69
If this did not solve the issue, try the next solution. This can cause poor-quality scans. Cause: Debris might have been stuck on the glass or on the back of the ... incorrect or missing Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69
User Guide
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...instructions that came with the product. When prompted, click Install More Software to your computer Solution 1: Install the HP Photosmart Software Solution: Install the product software that the USB cable is installed, restart your computer. Follow the onscreen ...is connected to the computer through a wireless connection, make sure that came with the product. Cause: The HP Photosmart Software was not properly connected to the computer. If the product is turned on setting up the product and... to install the product software. 3. If this did not solve the issue, try the next solution.
...instructions that came with the product. When prompted, click Install More Software to your computer Solution 1: Install the HP Photosmart Software Solution: Install the product software that the USB cable is installed, restart your computer. Follow the onscreen ...is connected to the computer through a wireless connection, make sure that came with the product. Cause: The HP Photosmart Software was not properly connected to the computer. If the product is turned on setting up the product and... to install the product software. 3. If this did not solve the issue, try the next solution.
User Guide
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... not work , retake the photos with your computer, try printing those files by using the HP Photosmart Software. If this did not solve the issue, try the next solution. If you can print them using the HP Photosmart Software. Photos not found Try the following is a list of the files on the inserted... copies might not be read • Photos not found • File not found on your computer, try printing those files by using the HP Photosmart Software. Cause: Some of file-related error messages: • Error reading or writing the file • Unreadable files.
... not work , retake the photos with your computer, try printing those files by using the HP Photosmart Software. If this did not solve the issue, try the next solution. If you can print them using the HP Photosmart Software. Photos not found Try the following is a list of the files on the inserted... copies might not be read • Photos not found • File not found on your computer, try printing those files by using the HP Photosmart Software. Cause: Some of file-related error messages: • Error reading or writing the file • Unreadable files.
User Guide
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...and try printing the photos from the computer. Invalid file name Solution: Make sure that the images on the memory card are not using the HP Photosmart Software. Solution 1: Reinsert the memory card in the product Solution: Reinsert the memory card in your digital camera. If you have lost. If...the file system on your computer, try the next solution. Cause: The memory card file system was invalid. If this did not solve the issue, try printing those files by using any photos stored on the inserted memory card were damaged. Cause: There was not enough available memory on...
...and try printing the photos from the computer. Invalid file name Solution: Make sure that the images on the memory card are not using the HP Photosmart Software. Solution 1: Reinsert the memory card in the product Solution: Reinsert the memory card in your digital camera. If you have lost. If...the file system on your computer, try the next solution. Cause: The memory card file system was invalid. If this did not solve the issue, try printing those files by using any photos stored on the inserted memory card were damaged. Cause: There was not enough available memory on...
User Guide
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... in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: HP Photosmart C4700 series Regulatory Model Number: 1) SNPRH-0803-01 Product Options: All Radio Module: RSVLD-0707 Conforms to the following Product Specifications and...:1998 + A1:2001 + A2:2003 EN 61000-3-2: 2006 EN61000-3-3:1995+A1:2001+A2:2005 FCC CFR 47 Part 15 Class B / ICES-003,Issue 4 Class B Safety: EN 60950-1:2001+A11:2004 / IEC 60950-1:2001 EN 60825-1 1994+A1:2002+A2:2001 Environment˖ WEEE Directive 2002/...
... in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: HP Photosmart C4700 series Regulatory Model Number: 1) SNPRH-0803-01 Product Options: All Radio Module: RSVLD-0707 Conforms to the following Product Specifications and...:1998 + A1:2001 + A2:2003 EN 61000-3-2: 2006 EN61000-3-3:1995+A1:2001+A2:2005 FCC CFR 47 Part 15 Class B / ICES-003,Issue 4 Class B Safety: EN 60950-1:2001+A11:2004 / IEC 60950-1:2001 EN 60825-1 1994+A1:2002+A2:2001 Environment˖ WEEE Directive 2002/...