Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
Page 7
... edge on the touch screen. ● Two-line customer facing vacuum fluorescent display (VFD). ● Three-track magnetic stripe reader (MSR) integrated into the system. ● Advertising display panel allows you to insert and display print advertisements. ● Easily adjustable cashier display rotates... the stand. ● Color coded I/O panel for ease of Sale System features include: ● Water-resistant touch screen so wet fingers are not be a problem. 1 Product Features Standard Features The HP ap5000 All-In-One Point of installing cables. ● COM stickers so you can label...
... edge on the touch screen. ● Two-line customer facing vacuum fluorescent display (VFD). ● Three-track magnetic stripe reader (MSR) integrated into the system. ● Advertising display panel allows you to insert and display print advertisements. ● Easily adjustable cashier display rotates... the stand. ● Color coded I/O panel for ease of Sale System features include: ● Water-resistant touch screen so wet fingers are not be a problem. 1 Product Features Standard Features The HP ap5000 All-In-One Point of installing cables. ● COM stickers so you can label...
Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
Page 8
System Components Figure 1-1 System Components 1 Touch Screen 2 Power LED 3 Magnetic Stripe Reader (MSR) 4 VFD Customer Display 5 Drive Cover 6 Adjustable VFD Hinge 7 Adjustable Touch Screen Hinge 8 Print Advertisement Panel 9 Base and Power Supply Housing 10 Bottom I/O Cover 11 Power Button 12 Side I/O cover 2 Chapter 1 Product Features ENWW
System Components Figure 1-1 System Components 1 Touch Screen 2 Power LED 3 Magnetic Stripe Reader (MSR) 4 VFD Customer Display 5 Drive Cover 6 Adjustable VFD Hinge 7 Adjustable Touch Screen Hinge 8 Print Advertisement Panel 9 Base and Power Supply Housing 10 Bottom I/O Cover 11 Power Button 12 Side I/O cover 2 Chapter 1 Product Features ENWW
Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System
Page 16
...language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter. System Components Figure 14 System Components 1 Touch Screen 7 Adjustable Touch Screen Hinge 2 Power LED 8 Print Advertisement Panel 3 Magnetic Stripe Reader 9 Base and Power Supply (MSR) Housing 4 VFD Customer Display 10 Bottom I/O Cover 5 Drive Cover 11 ... resolution, color settings, font sizes, and power management settings. Select your monitor. Obtain the latest support software, including support software for the operating system from http://www.hp.com/support.
...language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter. System Components Figure 14 System Components 1 Touch Screen 7 Adjustable Touch Screen Hinge 2 Power LED 8 Print Advertisement Panel 3 Magnetic Stripe Reader 9 Base and Power Supply (MSR) Housing 4 VFD Customer Display 10 Bottom I/O Cover 5 Drive Cover 11 ... resolution, color settings, font sizes, and power management settings. Select your monitor. Obtain the latest support software, including support software for the operating system from http://www.hp.com/support.
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
Page 6
Solving VFD (Vacuum Florescent Display) Problems 26 Solving MSR (Magnetic Stripe Reader) Problems 27 Solving Audio Problems ...28 Solving Printer Problems ...29 Interpreting POST Diagnostic Front Panel LED and Beep Codes 29 Contacting Customer Support ...31 5 Serial... the Side I/O Cover ...43 Removing the Drive Cover ...43 Routing Cables ...44 Adjusting the Tilt ...44 Using the Print Advertising Panel ...45 Installing an HP/Kensington MicroSaver Security Cable Lock 47 Removing and Replacing the VFD Customer Display 48 Removing and Replacing the Hard Drive 51 Removing and Replacing the...
Solving VFD (Vacuum Florescent Display) Problems 26 Solving MSR (Magnetic Stripe Reader) Problems 27 Solving Audio Problems ...28 Solving Printer Problems ...29 Interpreting POST Diagnostic Front Panel LED and Beep Codes 29 Contacting Customer Support ...31 5 Serial... the Side I/O Cover ...43 Removing the Drive Cover ...43 Routing Cables ...44 Adjusting the Tilt ...44 Using the Print Advertising Panel ...45 Installing an HP/Kensington MicroSaver Security Cable Lock 47 Removing and Replacing the VFD Customer Display 48 Removing and Replacing the Hard Drive 51 Removing and Replacing the...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
Page 9
1 Product Features Standard Features The HP ap5000 All-In-One Point of installing cables. ● COM stickers so you can label your serial port cables. ● 24V USB+POWER port. ● 5V (COM1, COM2) and 12V (... for ease of Sale System features include: ● Water-resistant touch screen panel support. Standard Features 1 You can use a stylus, finger tip, finger nail, or credit card edge on the touch screen. ● Two-line customer facing vacuum fluorescent display (VFD). ● Three-track magnetic strip reader (MSR) integrated into the system. ● Advertising display...
1 Product Features Standard Features The HP ap5000 All-In-One Point of installing cables. ● COM stickers so you can label your serial port cables. ● 24V USB+POWER port. ● 5V (COM1, COM2) and 12V (... for ease of Sale System features include: ● Water-resistant touch screen panel support. Standard Features 1 You can use a stylus, finger tip, finger nail, or credit card edge on the touch screen. ● Two-line customer facing vacuum fluorescent display (VFD). ● Three-track magnetic strip reader (MSR) integrated into the system. ● Advertising display...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
Page 10
System Components Figure 1-1 System Components 1 Touch Screen 8 Print Advertisement Panel (nonelectrical) 2 Power LED 9 Base and Power Supply Housing 3 Magnetic Stripe Reader (MSR) 10 Bottom I/O Cover 4 VFD Customer Display 11 Power Button (underneath I/O cover) 5 Drive Cover 12 Side I/O cover 6 Adjustable VFD Hinge Rubber Feet1 (not illustrated) 7 Adjustable Touch Screen Hinge 1 Unit is elevated so cables can route out from front, rear, or sides. 2 Chapter 1 Product Features
System Components Figure 1-1 System Components 1 Touch Screen 8 Print Advertisement Panel (nonelectrical) 2 Power LED 9 Base and Power Supply Housing 3 Magnetic Stripe Reader (MSR) 10 Bottom I/O Cover 4 VFD Customer Display 11 Power Button (underneath I/O cover) 5 Drive Cover 12 Side I/O cover 6 Adjustable VFD Hinge Rubber Feet1 (not illustrated) 7 Adjustable Touch Screen Hinge 1 Unit is elevated so cables can route out from front, rear, or sides. 2 Chapter 1 Product Features
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
Page 35
...Magnetic Stripe Reader) Problems 27 To test the COM port, access the HP ap5000 VFD Windows Utility from the HP factory. 3. Once the test is shipped by default on the Test Mode button to read cards Cause Port configured improperly or disabled. Click on COM2 from Star > HP Point of Sale Information > VFD for this point when one... is integrated into the system which will provide some status information and the test results. Windows operating system supports serial port COM4, so no user connection required for ap5000 > Windows Test Utility > HP ap5000 VFD Windows Utility. 2....
...Magnetic Stripe Reader) Problems 27 To test the COM port, access the HP ap5000 VFD Windows Utility from the HP factory. 3. Once the test is shipped by default on the Test Mode button to read cards Cause Port configured improperly or disabled. Click on COM2 from Star > HP Point of Sale Information > VFD for this point when one... is integrated into the system which will provide some status information and the test results. Windows operating system supports serial port COM4, so no user connection required for ap5000 > Windows Test Utility > HP ap5000 VFD Windows Utility. 2....