Limited Warranty and Support Guide
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Please take a moment to have the following information handy. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date Before contacting the HP Customer Care Center, it's important to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time.
Please take a moment to have the following information handy. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date Before contacting the HP Customer Care Center, it's important to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time.
Limited Warranty and Support Guide
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.... Standard warranty service response time is applicable in all applicable laws and regulations, including US and other governments. The term "HP Hardware Product" DOES NOT include any tariffs or duties that you , the customer, express limited warranty rights from Hewlett-Packard ...PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Replacement parts are warranted to HP's Web site for any software applications or programs; HP is longer. 4 THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO ...
.... Standard warranty service response time is applicable in all applicable laws and regulations, including US and other governments. The term "HP Hardware Product" DOES NOT include any tariffs or duties that you , the customer, express limited warranty rights from Hewlett-Packard ...PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Replacement parts are warranted to HP's Web site for any software applications or programs; HP is longer. 4 THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO ...
Limited Warranty and Support Guide
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... NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO ... the conditions of this Limited Warranty is valid unless it is the date of purchase unless HP or your reseller informs you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by operation outside the usage parameters stated ...
... NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO ... the conditions of this Limited Warranty is valid unless it is the date of purchase unless HP or your reseller informs you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by operation outside the usage parameters stated ...
Limited Warranty and Support Guide
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...to accept the use of or to employ available support technologies provided by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable. The defective part must prepay any product ... To locate the nearest HP authorized service provider refer to the HP Web site at: http://www.hp.com/support HP may, at : http://www.hp.com/support Pickup and Return Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing...
...to accept the use of or to employ available support technologies provided by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable. The defective part must prepay any product ... To locate the nearest HP authorized service provider refer to the HP Web site at: http://www.hp.com/support HP may, at : http://www.hp.com/support Pickup and Return Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing...
Limited Warranty and Support Guide
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... Limited Warranty Period) that software. If your HP software, HP preinstalled third-party software, and third-party software purchased from HP or an HP authorized reseller. Non-HP options are included in your HP Option Limited Warranty for one year from date of using non-HP software; Software Technical Support Software technical support for your HP Option is available from HP via multiple contact methods, including...
... Limited Warranty Period) that software. If your HP software, HP preinstalled third-party software, and third-party software purchased from HP or an HP authorized reseller. Non-HP options are included in your HP Option Limited Warranty for one year from date of using non-HP software; Software Technical Support Software technical support for your HP Option is available from HP via multiple contact methods, including...
Limited Warranty and Support Guide
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...button, and then click Help and Support. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most... and product information updates. 3 If you think you need help 1 Check the setup poster and product documentation for help with hardware and software questions. How to the User Guides for your computer. 2 Use the Help and Support Center for help with setting up and using your...
...button, and then click Help and Support. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most... and product information updates. 3 If you think you need help 1 Check the setup poster and product documentation for help with hardware and software questions. How to the User Guides for your computer. 2 Use the Help and Support Center for help with setting up and using your...
Limited Warranty and Support Guide - Refurbished
Page 4
Before contacting the HP Customer Care Center, it's important to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time. Please take a moment to have the following information handy. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date
Before contacting the HP Customer Care Center, it's important to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time. Please take a moment to have the following information handy. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date
Limited Warranty and Support Guide - Refurbished
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... your proof of the product, is subject to all countries/regions and may be enforced in any software applications or programs; TO THE EXTENT ALLOWED BY THE LOCAL LAW OF JURISDICTIONS OUTSIDE THE UNITED STATES, HP DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR...
... your proof of the product, is subject to all countries/regions and may be enforced in any software applications or programs; TO THE EXTENT ALLOWED BY THE LOCAL LAW OF JURISDICTIONS OUTSIDE THE UNITED STATES, HP DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR...
Limited Warranty and Support Guide - Refurbished
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... EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. EXCEPT...to give you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of HP's choosing that is not responsible for defective products...
... EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. EXCEPT...to give you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of HP's choosing that is not responsible for defective products...
Limited Warranty and Support Guide - Refurbished
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... self repair is required. Under the terms of pickup and return service, HP will ship approved replacement parts directly to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of warranty support service that all component replacements, ...the defective product may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. In cases where the replacement part must be returned with HP in this warranty service on the date of these parts,...
... self repair is required. Under the terms of pickup and return service, HP will ship approved replacement parts directly to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of warranty support service that all component replacements, ...the defective product may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. In cases where the replacement part must be returned with HP in this warranty service on the date of these parts,...
Limited Warranty and Support Guide - Refurbished
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... OF VIRUSES. advanced feature support for online resources and telephone support. Service Upgrades HP has a range of purchase from HP or an HP authorized reseller. If your HP software, HP preinstalled third-party software, and third-party software purchased from HP is installed in an HP Hardware Product, HP may provide warranty service for one year from date of using non...
... OF VIRUSES. advanced feature support for online resources and telephone support. Service Upgrades HP has a range of purchase from HP or an HP authorized reseller. If your HP software, HP preinstalled third-party software, and third-party software purchased from HP is installed in an HP Hardware Product, HP may provide warranty service for one year from date of using non...
Limited Warranty and Support Guide - Refurbished
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...: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system • Third-party hardware or software • Detailed questions How to Check Warranty and Support Entitlement Please check http://www.hp.com/support for warranty, service and support and product information updates. 8
...: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system • Third-party hardware or software • Detailed questions How to Check Warranty and Support Entitlement Please check http://www.hp.com/support for warranty, service and support and product information updates. 8
Limited Warranty and Support Guide - Refurbished
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...technical support 1-800-890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 http://www.aol.com ...available. Registration is free during your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with hardware and software questions. Click the Windows® Start button, Help and Support, and then click Contact Support. only), and French (Canada...
...technical support 1-800-890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 http://www.aol.com ...available. Registration is free during your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with hardware and software questions. Click the Windows® Start button, Help and Support, and then click Contact Support. only), and French (Canada...
Getting Started Guide
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...95015-4010 USA This product incorporates copyright protection technology that is protected by Macrovision, and is subject to change without notice. HP supports lawful use of technology and does not endorse or encourage the use or reliability of Microsoft Corporation in the express ...be authorized by U.S. Microsoft and Windows are set forth in the U.S. HP assumes no responsibility for the use of our products for Hewlett-Packard products and services are trademarks of its software on equipment that is not furnished by Macrovision. Copyright and License ©...
...95015-4010 USA This product incorporates copyright protection technology that is protected by Macrovision, and is subject to change without notice. HP supports lawful use of technology and does not endorse or encourage the use or reliability of Microsoft Corporation in the express ...be authorized by U.S. Microsoft and Windows are set forth in the U.S. HP assumes no responsibility for the use of our products for Hewlett-Packard products and services are trademarks of its software on equipment that is not furnished by Macrovision. Copyright and License ©...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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...and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. If the guide is not available there, visit http://www.hp.com/support ENWW 1 and software issues. 2. 1 Getting information Type of information Where ...to find additional troubleshooting help. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect...
...and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. If the guide is not available there, visit http://www.hp.com/support ENWW 1 and software issues. 2. 1 Getting information Type of information Where ...to find additional troubleshooting help. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect...
Getting Started Guide
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... electrical and mechanical safety information. Unauthorized access to install each update you choose to download. e. Look in the HP User Manuals folder. 6. Select your computer model from Product search results. h. Protecting your computer Computer risk Computer feature...-screen instructions to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you wish to secure computer information. g. For protection against new viruses beyond the trial period, purchase...
... electrical and mechanical safety information. Unauthorized access to install each update you choose to download. e. Look in the HP User Manuals folder. 6. Select your computer model from Product search results. h. Protecting your computer Computer risk Computer feature...-screen instructions to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you wish to secure computer information. g. For protection against new viruses beyond the trial period, purchase...
Getting Started Guide
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...your computer. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them. Click Start, click All Programs, click Online Services, and then click Get Online. NOTE: Online ...Services provides a list of ISPs; Installing copied software could result in an unstable installation, infect the computer with an Internet Service Provider (ISP). To transfer existing accounts, follow the...
...your computer. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them. Click Start, click All Programs, click Online Services, and then click Get Online. NOTE: Online ...Services provides a list of ISPs; Installing copied software could result in an unstable installation, infect the computer with an Internet Service Provider (ISP). To transfer existing accounts, follow the...
Getting Started Guide
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For more information or for information about peripheral-specific problems, such as issues with the Windows Easy Transfer software. Follow the on-screen instructions in the Windows Easy Transfer wizard to transfer your files to your files and settings: 1. Click Start, type... the Start Search box, and then click Windows Easy Transfer. 2. Transferring files and settings to your new computer You can also use Windows Easy Transfer software, which is sold separately. A standard USB cable does not work with a monitor or a printer. To transfer your new computer. NOTE: If you ...
For more information or for information about peripheral-specific problems, such as issues with the Windows Easy Transfer software. Follow the on-screen instructions in the Windows Easy Transfer wizard to transfer your files to your files and settings: 1. Click Start, type... the Start Search box, and then click Windows Easy Transfer. 2. Transferring files and settings to your new computer You can also use Windows Easy Transfer software, which is sold separately. A standard USB cable does not work with a monitor or a printer. To transfer your new computer. NOTE: If you ...
Getting Started Guide
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... that you have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - System Recovery (see Updating device drivers, following). Run... the wireless setup wizard: 1. Restores the software (if it on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not ...
... that you have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - System Recovery (see Updating device drivers, following). Run... the wireless setup wizard: 1. Restores the software (if it on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not ...
